Excellent customer service by Carlos. For was ordered and completed in an excellent timely manner.

I ordered a 15 piece boneless with Korean barbecue. I have never seen boneless wings this big in my life, but I'm happy. I normally buy the bone in wings, but I've had dental work and can't eat those yet. I'm so happy now because they are absolutely delicious and I know I can't eat them all. read more

Wingstop - 15 pc Korean Bbq Boneless - Chicken Wings Near Me - Columbus, Ohio

People never give good reviews, they only give reviews when things go sour. So I am making a point to give credit where credit is due. This Wingstop consistently does a great job. The food is ALWAYS fresh and always ready on time and my order is always correct. It's Super Bowl Sunday and even though I was nervous about my order being done in time, when I walked in, the staff was WORKING HARD. They ensured they had proper coverage for this rush. Things were moving efficiently, the staff was nice, and I walked right in and picked up my ordered. Very happy about the service and quality here! My favorite location! read more

Absolutely terrible service, employees don't understand English, gave me the wrong wings and then stated they didn't have a certain sauce, why didn't you mention that then and just make something and give it to me, didn't receive fries, they remade wings and were still wrong! Customer service is terrible and I'll never return, returned the wings and got my money back!!! Hire people that understand English we're in America!!! First time having Wing Stop and never got it! Again will never go back!! read more

I use to love going to Wingstop, but lately they have had the worse service. I call to place an order no one ever answer, I question them about I'm told they are not answering the phone. I have tried at several locations and it is all the same. I go inside to place an order I'm told to do it online. I mean what has happened to customer service and this is everywhere. I ordered the Lemon Pepper thighs and ask him to make sure they are done. What do you know, when I get home they are not cooked all they way and the fries look burnt. I didn't take pictures too mad because they won't even answer the phone to get my complaint. It is really a shame especially because I told the guy I had been wanting their food for a while. I also was the first customer perhaps it was too early for them who knows. read more

Wouldn't recommend. Slow service, no acknowledgment upon entering and terrible customer service. Employees standing around, leaning and on their phones despite orders being backed up. No sense of urgency. Store is dirty. I won't be back! read more

If I'm being honest I love this place and don't understand all the negative reviews. Every time I've ordered pickup from here the workers are friendly and crack jokes, you can tell they're trying to have fun when at a relatively shitty job. Everyone says they're unprofessional but they're just trying to make the most of the workplace, chill it's wing stop not fine dining. My wings have always been cooked well, never burnt. Food is always hot, order correct. I've never had to wait extraordinarily long, they're pretty efficient and if it is running late someone always apologizes. Love this place read more

Order my Food online through Wingstop app for delivery. Door dash delivered my food. To my surprise half my order was missing and they sent All this ranch dressing. I called the store and the manager said since Door dash delivered, I have to call them.( As crazy as she sounded, I ordered off of Wingstop, not door dash) I hung up the phone and called door dash. What did they do, call the restaurant because it was them that took my money. Door dash called Corporate, they said they will look into it and send me an email. And the Manager had No remorse. This is the only wingstop that I have had problems with in the past. It has been over a year since I ordered from them and it will be my last. If your workers cant get the order right, its time for them to get another job, hopefully not in the food industry read more

Wingstop - two open plastic containers filled with ice cream - Chicken Wings Near Me - Columbus, Ohio

I've had these wings and there ok at best. The dipping sauces sucked so bad. I could barley eat them. I don't know if someone messed up the sauces or that's the way they come. If you have have to have wings for lunch or dinner I guess. But I rather go the B-Dub's or Roosters for consistently. They have a lot of locations which makes them tempting for most. But I done unless your buying. read more

Cooked to order always hot Good service. Check your orders Be sure no complaints read more

This has to be the worst wingstop in the whole city. You can order online and you'll still be waiting for upwards of an hour for your order they might as well shut the place down... read more

Ok this is the deal at wingstop. Real unorganized, small overcooked wings and hell no were not cooked to order. Sittin in a basket over hot grease aint cooked to order. By the was they skimped on the flavor as well. I can cook better wings at home. read more

Wingstop - Chicken Wings Near Me - Columbus, Ohio

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Emma and her GM are the worst at the westerville ohio location. I ordered louisiana rub and garlic parm wings and received plain wings. The managers implied several times i was lying because they asked the guys and surprise the GM aided in making the mistake. I asked several times where i could send the picture. I never received where. When i had to add bass to my voice the GM hung up. Oh and im sure GM will want everyone to know that he did suggest i jump through hoops to get my correct order. read more

Wingstop - Not louisiana rub or garlic parm. Plain plain plain wings. - Chicken Wings Near Me - Columbus, Ohio

Ordered through doordash and it came with only half the food. I contacted doordash to get a new delivery and then order came wrong and incomplete. When I called the store to speak to a manager no one picked up. I called 12 times and there was no answer. I normally love other wingstop locations but this one does not seem to care about their guests or getting them the correct food. If I could I would give zero out of 5 stars. I don't get how you can get a simple order wrong twice read more

Stelzer Rd location said they would refund my online order because they were out of boneless wings and I didn't want anything else after paying, waiting and driving up there to pick up my order. The lady said she was the supervisor and would take care of the refund. A week passed and no refund. Called and she said her manager would refund it, still no refund. Now I have to waste time on the phone with my bank. This location is constantly short staffed or messing up orders. Will never order from this location again. read more

a girl with a grey and pink jacket was on her phone the whole time she was taking peoples orders. she was also charging it up by the food which is completely unsanitary. rude to customers. Disappointed. read more

First of all, its always great to welcome a new business to the Northland area. For almost 20 years I was Columbus' recognized "Wing King" But once I got to 270 pouds I have to give up my columbuswings.com website and eat less wings. I'll never quit totally, but have to eat less. Howevr in that 20 years, I've gained a lot of experience and knowledge. of many wing joints including the Original one in Buffalo and almost all of them that ever opened in Columbus. They have a couple of decent combo deals that include fries and a drink. We had a 2 person wing combo -15 wings, fries and 2 drinks. Lets talk about the fries. They are fresh cut and seasoned. To me that isn't a good combo. Seasoned fries are ok, but most places uses the seasoning to cover up cheap frozen fries. To me there is nothing better than fresh cut fries with just ketchup, or for those so inclined, vinegar. The Seasoning is ok, but totally not needed. On my 2nd visit I tried the boneless wings which are available in the same flavor. I did not like the boness wings and that is because of the coating. The coating on their boness wings is soft and mushy, texture wise its like biting into wet shag carpet. The breading also leaches the flavor of the coating into the sauce, but at least doesn;t cover it up. The meat itself is good, but I won't buy the boneless again. I've got many choices for wings, I'll probably only go back here if I want wings to go, to take home, or I don't feel like going further than a mile since its close to home. read more

Read the reviews and was a bit apprehensive, but I was going to be nearby so I gave it a shot. Called in, which helped with the wait. Service was okay, not particularly friendly. The place is done up in an aviation theme, which I of course appreciated. It was clean and well laid-out. I got the combo: 10 wings (in BBQ and regular hot sauce,) fries, drink. I was hungry so I added baked beans and veggie sticks. The regular wings were solid, typical wings. Pretty meaty, done well, doused in decent sauces. I liked the fries- a little thick and well-seasoned. The veggies were fresh and there were a lot of them. The baked beans had a strong, strong bourbon smell- as in, actual alcohol, so much I was worried about going to work afterward. I noticed a special on boneless wings- Monday and Tuesday, 60 cents each. I'll be back when I'm in the mood for wings and I'm nearby. read more

Wait times are terrible, and the staff seems to careless about how long you have to wait for your food. Unprofessional at his finest

Not a bad place to go in the Easton area. Wings are a bit smaller than Roosters but they are very tasty and all of the combos come with a huge side of fries which you can substitute for veggie sticks or potato salad. The six wing combo is $7.99, 8 for $8.99 and 10 for $9.99. The six will leave you hungry and possibly the 8 if you don't want to eat all the fries. All combos come with ranch or blue cheese and a drink. You can have up to 2 sauces and you can get boneless or regular. The wings taste great and the sauces I have tried are good. The hots aren't as hot as most other wing joints so order hotter than you think you want. Fries are decent and plentiful. You pay before you eat and serve yourself. When you pay they ask for your name and give you a quote on how long until your wings are done. Usually 10-20 minutes so if that's too long call ahead, order online or order through their app. read more

Wingstop - 4 mango habenaro wings. 2nd hottest sauce. Hot but not too hot. - Chicken Wings Near Me - Columbus, Ohio

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As much as I hate going to this location due to the unprofessionalism of the staff, I love me some wing stop. So I give two stars for the food only. And for proof, here is an employee sleeping at the register as I wait for my order.... read more

Wingstop - Catching up on some zzz's - Chicken Wings Near Me - Columbus, Ohio

I can't stand this place went in today to get me some food, and there was barely any seasoning on half of my chicken then no seasoning on the other half. I stopped coming here a few months, and tried to give them the benefit of the doubt today smh. There used to be younger people in there cooking, now it's older people and they still can't get it right. read more

Wings are good. Clean establishment which makes you feel comfortable to eat their food or eat in house. Cashiers are hit or miss as I've encountered some real incompetent "gems". My major issue is not getting the right dip between ranch or Bleu cheese. They're both white in color so I can imagine the confusion on their end. Perhaps a labeling system? Love getting home to bite down on your wings and dip into ranch when you were expecting Bleu cheese. Is annoying enough to make me want to find someplace else or start policing the employees and teaching them how to do their job, which always goes well. Ugh read more

This is a solid wing place, don't come here if you don't want wings or tenders. Awesome sauces, laid out well, except, no trash can in the lobby that I could see. Weird. Had teriyaki tenders, perfectly done and tasty, I only ordered 3 and I definitely got more. Fries are AWESOME. Freshly cut with a little sweetness. Ranch portions are great. Husband says Louisiana rub is very unique and well applied. I ordered a roll and I am a carb fanatic, they had a good roll but it wouldn't be anything to write home about. The service was adequate, not overly friendly but I like it that way. Will for sure visit again. read more

Wingstop - Chicken Wings Near Me - Columbus, Ohio

This Wingstop location has gone downhill. This is my second time ordering online, and both times I had to wait at least 45 minutes to an hour when I came to pick up my order!!! I went up to the counter several times to see if my order was ready and no still was not ready! This wingstop is TRASH!! read more

The food is delicious but this location is terrible. It takes forever to get your order (even after ordering online or calling ahead) and the customer service is unprofessional. (Both on the phone and when you go into the store) I'm currently writing this review waiting for my order (now going on 30 minutes) and they didn't prep enough fries so guess who isn't getting fries with their order? Unacceptable. Smh. read more

I like Wingstop's fast casual set-up and menu structure with multiple combo sizes to choose from. One major area of opportunity would be their handling of online orders. On each of my two visits I've placed an online order beforehand, and they didn't start on both until I arrived. The first instance they hadn't started my meal after arriving 20+ minutes after placing the order. That bothered me enough to just cancel my order, get a refund (waited 2 days for it), and not try this place again for over a year. This time I showed up about 7 minutes after placing the order and they acknowledged they just noticed it and were getting started. On this occasion I had the 6 traditional wing combo that comes with fries and a drink. I ordered half garlic Parmesan and half Atomic. The wings are fried but don't appear to be breaded and then tossed in sauce which is my preferred style. The garlic parmesan wings were fantastic - still crispy from the frying, with a nice garlic oil mix, and grated parmesan over the top. However I didn't care for the Atomic. The heat was good - not the obnoxious novelty "sign a waiver first" hot, but the kind that gets you a little sniffly. What I didn't like is that they had to put a super thick gummy paste on the wings to attain this heat. The combo came with fries which were skin on, fresh cut, and very good. read more

Not impressed. Friend of my suggested this place for lunch. Said he ate there earlier in the week and liked it. He gave me the menu and the prices really took me back. $7.99 for 6 wings, fries, and a drink? But he assured me that the fries were really good so I said I would try it. First the chicken nuggets. I call them nuggets because I got the boneless 'wings' and they were smaller then McNuggets. At least they had the decency to give me 7 wings instead of 6. I got 1/2 Cajun and 1/2 Garlic Parmesan. The Cajun was just basic hot sauce. Nothing special. The GP was bland with dry Parmesan cheese shaked on them. At least they gave a ton of Ranch dressing to dip them in. Very disappointing. Second the fries. They were those hand cut fries like you get at 5 Guys and City Barbecue, but no where near as good. Soggy and cold with no flavor at all. Again, as least I had a lot of Ranch to dip them in. To round out the drink was just a simple 12 oz Diet Coke. Definitely not worth $7.99. Whole meal was just way overpriced for what you got. Finally, based on the picture in the menu I ordered some of their yeast rolls. Best part of the meal. Little problem I had was they came at room temp and they had a little more than normal yeast taste. Like they had proof just a little too long. But still good. All and all, very disappointing. In a market with the like of BW3, Roosters and my personal favorite Quaker Steak n Lube, I don't think that Dallas based Wingstop is going to make it. read more

My buddy and I checked out Wingstop last week for the first time. This particular one I hadn't noticed before, scrunched into a strip mall next to a Subway. The counter ordering process is super easy, but the people working the place seemed a bit swamped. There was only two of them working a lunch rush, so the one lady had to try to take orders in between helping the other guy out on the fryers. We felt a bit rushed, but I won't dock them too much given the situation. However, it did take about 20-25 minutes for us to get our food, which is a fairly long time for place like this and especially when just having to drop wings. I'm not sure if someone called off or what, but between the people in there, and the number of people calling in orders, it was a bit crazy. Anyway, I ended up getting a wing/fry combo with the Cajun and Mango Habanero sauces and then a 4-piece chicken strip with the Louisiana Rub. I was surprisingly pleased with how good the wings were. The Cajun sauce was very tasty. The Louisiana rub was a bit salty but had a nice flavor to it as well, and the chicken strips were super crunchy with very tender chicken. The fries had a great seasoning on them as well. While the wait was a bit long, it's a pretty good deal at about , especially in comparison to BW3s, which is what it most closely resembles. I'd say Wingstop's wings have a bit more meat. For a lunch meal, I'd definitely come back again if I'm craving some chicken wings. read more

Funny its called Wingstop, it should be called Frystop... The fries are amazing! The wings are okay... The rolls are great too. Wings 1-5=3. Fries 1-5=5. Rolls 1-5=5. read more

Such horrible service! I have wasted hundreds at this location, hoping the customer service gets better, but sadly it never does, it has actually gotten worse. Being left for 40minutes to make 10wings when a restaurant is slow is unacceptable. Being forced to wait while the counter guy snuggles on a bench with his girlfriend is unacceptable. Repeatedly messing up orders, unacceptable. I LOVED Wingstop, I still enjoy the wings, but the customer service is so bad, I would rather eat less tasty wings at a place that treats you with a little respect. Don't bother trying to complain, no one in there cares, and corporate sends a form letter response(meaning the know their customer service is horrible). STAY AWAY read more

I have known Wings Stop over 8 years and finally they are in Ohio! Only recommend Lemon Pepper regular wings as it is my favorite at wing stops! Don't recommend side dish for you will regret! Only 19 min or less, so I always call in and wings are ready for pick up when arrive! read more

Unfortunately, I've experienced better. I've been here a couple times for lunch for takeout. The fries are good, and the parmesan garlic wings are OK, but all the other types I've tried have been fatty and undersauced. Don't bother with the boneless wings, the last time I got them they were popcorn chicken sized pieces, kind of a joke. They do an impressive job of churning out large orders, both times I've gone to pick up they've had an order for 6 done in about 15 minutes from the time of the order. Their online ordering system could really use some help as well -- it's not the best. Overall, I would come here again if the work crew demanded it, but probably wouldn't make the choice of my own volition. read more

The customer service is awful and the girl with the lip piercing is extremely disrespectful. I wanted to leave immediately because the atmosphere was trash. I will make sure to never go here again. I was simply doing a pick up for doordash and I was disrespected the entire time. If you are going to Wingstop, steer clear of this location! read more

My husband and I recently moved to Gahanna. We have had issues with other Wing Stop locations, but I love the wings so decided to give this location a try. I ordered ahead online and was told that my food would be ready at 5:45pm. I showed up 5:45pm and they were very busy. The cashier told me that my food wasn't ready yet and told me that it shouldn't be much longer. As I am waiting for my food, more and more people are coming in/ordering and the phone is ringing off the hook. The two cashiers were working hard so I understood the wait. Time passes and it is now 6:05pm and I have now been waiting 20 min for my food. About 15 other people were also waiting. Everyone else is starting to get irritated. No food has come out at all. My complaint is about what happened next: The two cashiers grabbed bags of food for themselves, poured themselves soft drinks, and started walking out the front door. Another customer called them out "where's our food?". One of the cashiers started handing out free brownies to the people who were angry and said "I don't care, it's not my business". The two cashiers straight up walked out and now no one was at the register and all of the customers were left waiting and very confused. Eventually a customer went up to the counter and asked about his order and then the cook realized that there were bags and bags of food on the counter that had never been called out. I finally got my food after waiting 30 min even though I ordered ahead online. The cook apologized and gave everyone their food explaining to everyone that it was "shift change". I have never seen such poor customer service than those two cashiers today. They served themselves before serving their customers and it looks like they also abandoned their shift before their coverage showed up. Craziness. Disappointed with Wing Stop AGAIN. I will not be returning to this location. read more

This location is run completely unprofessionally and could care less about wasting your time. We placed an order over the phone, drove to the location, and waited over 45 minutes. Only to be told "there was a hiccup and they were just starting our order" which would take another 30 minutes! Completely pissed at this point and what was supposed to be a quick dinner for my family, ruined. Thanks. read more

Got a coupon in my mail. Was a great value for money. Thoroughly enjoyed the wings. Tried Louisiana dry rub which had a kick to it. Other flavors I tried were parmesan garlic and mild. Its just a street away from my place, best value for money. read more

I really like this place every time i have ordered they were friendly and my order was right ,and chicken was delicious i haven't explore other restaurants they have dont want to change Thanks wing stop!on stelzer rd!!! read more

Literally the worst customer service I have ever seen. The last thing the employees cared about was getting the food to the customers. One woman had been in line for over an hour when I got there and apparently her food had just been sitting there even though she asked for it multiple times. Employees had zero awareness of what was going on around them read more

Love their wings and always hot...garlic is the best and Yolanda knows my order when I call....