I was genuinely excited to try wing stop the other day and had probably the grossest, disgusting experience of my life... I walk in and walk to the register where I am greeted by an extremely rude woman of Indian decent, who doesn't want to be there. She takes my order and says it will be ready in 15 minutes. As I'm standing there, I notice that an employee picking at a scab with his gloves on, and proceeds to handle the food. Then he puts hit hands down in his pants and starts, from what I can tell, "digging for gold." Then proceeds to handle more food. This can't happen. I didn't even grab my order, as I had left as soon as I saw this unhygienic practice. Be better wing stop... read more

Good flavor sauce consistency and service makes this wing stop a family favourite of mine. Try yours today with their variety of hot sauces read more

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Placed an order tonight for my family for delivery. I placed the order directly on the Wingstop website. Apparently, they use DoorDash for their delivery service, so I received a message from DoorDash with an estimated time of delivery (6:45pm). I ordered just before 6pm and didn't receive the order until 7:45pm because the driver was waiting for the order for over an hour. Food was obviously cold and the drinks were completely wrong. We called to complain about the incredibly slow service, cold food, and wrong drinks, and the staff who answered the phone was incredibly rude and proceeded to tell me that any issues I have need to be taken up with DoorDash. Well, I didn't order through DoorDash - I ordered from Wingstop. If this business can't guarantee quality food or even a correct order, they should stop offering delivery. Period. The woman on the phone also told me that I had a "double" order and was charged twice on my debit card. She said the driver picked up both orders, but I only received one. I called the driver and he said that he absolutely only had one order with two bags for me. To top it all off, the staff member at Wingstop yelled into the phone that she wasn't going to argue with me and hung up on me when I said that Wingstop should be able to fix the double charge. She just said, "WE DON'T HAVE A REFUND BUTTON HERE, YOU NEED TO TAKE THIS UP WITH YOUR DRIVER!" What? The driver doesn't receive the money other than the tip. This is completely unacceptable and I will surely NEVER order from Wingstop ever again. Ridiculous. read more

I was in last weekend and had the sweetest young man helping me. it's so nice to see. food was great!

Disappointing that you are in store waiting for your meal and they keep making meals for people are are no where in sight while you watch.

I did a pick up order. took over an hour to be done, when we got the food it had sauce on it when it was supposed to be plain I'm a white lady I can't handle spice LOL the tenders were not very crispy but i guess i can look past that LOL but the fries were soggy I don't think i can look past that i recommend a different location this one just isn't it -clitta read more

The fries or the Louisiana rub on my wings was no where like I remembered when I discovered Wing Stop in Texas. It was my first time at this location. I was very disappointed. read more

Wingstop - Burnt fries. No seasoning. - Chicken Wings Near Me - Lansing, Michigan

My partner and I tried Wing Stop today. Overall we give it 3 stars out of 5. We both got the chicken sandwich combos- I got the lemon pepper rub and he got the spicy Korean Q sauce. The lemon pepper rub was good but I wish they had a lemon pepper sauce option instead. The spicy Korean Q was good according to my partner. The fries on the other hand weren't very good, they were cold and soggy. The only thing that made them slightly decent was the cheese sauce we got on the side. We give the sandwiches 7.5/10 and the fries maybe a 4 or 5/10. The girls at the register were nice and gave us our orderly quickly. Although I must say the store itself is pretty small, it was kinda busy so it felt like we were on top of all the other customers. read more

Wingstop - Chicken sandwich combo - Chicken Wings Near Me - Lansing, Michigan

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I really like the wings here. I always get the Lemon pepper. I've been here three times and each time I was happy with my food. Today I ordered online because they weren't taking orders inside. I actually preferred this because you can specify if you want flat or drum wings, extra crispy, or extra seasoning and it is easy. It was a very long wait, about an hour. But there was only two workers there and it was understaffed which is not their fault. read more

The food tastes great but the service is horrible. The app says that your food will be ready in 20 minutes and it's never finished in time and you'll end up having to wait another 20 minutes for it anyways read more

BAD!!!! A$$!!!!! TRASH!!!!! I waited 2 hours for my food and the told me I was waiting on the fries... they came out cold. My pop was gone by the time I ate my food because I was waiting for so long. They had no ice. The wings? Mediocre. The fries were COLD and tasted like cinnamon... GROSS!!!! Half my wings had flavor and it wasn't that good. There was only two guys working... maybe hire some workers. If I could give this a zero star I would but I can't. DO NOT GET WINGSTOP HERE. There was so much more but I don't have to time to write about it. You have been warned!!!!! - food papa read more

The hot wings were awful! No seasonings. Cooked too hard. Honey BBQ same. Fries good but, cold. Never again!

Absolutely rude and disrespectful customer service received July 10th. Received partial order and called to request refund and was directed to DoorDas. Contacted DoorDash for refund but since I placed the order with Wingstop, DoorDash referred me back to Wingstop. Telephoned back to Wingstop to again request refund for partial order. Wingstop person told me to "hold on", I heard the phone be set down and after about a minute the phone line was disconnected. Save your money and experience and order any other place! read more

Whoever the manager of this place is does a horrible job of scheduling. I ordered on a Saturday night and I got there and saw 4 of the most hardworking employees I've ever seen. They were still backed up 10-15 mins but that's because there was only 4 of them. Those 4 gentlemen deserve a raise for sure, and schedule some more people to help them out on busy nights, seems like common sense but who knows. read more

Just demolished 10 bone-in wings like an absolute neanderthal. Louisiana rub, lemon pepper and BBQ were very good. The cajun was good but I'll follow up with my toilet and see what he has to say about it. My ass sounds like a trombone and my recliner is wincing for help. 9/10 read more

Worst location and service ever. I placed an order online and they claimed they never received my order and did nothing to refund me. They claimed I did not get charged even though I showed my bank statement!!! They didn't offer to remake my order, they took my name and number down and never EVEN CALLED BACK. I called myself and their phone is the most difficult thing ever and I couldn't even reach a manager or representative because no one would connect me. Don't waste your time here, worst place ever! If I could give 0 stars I would.. read more

I was so excited to try out wing stop for the first time after hearing good things about the franchise in other areas. The chicken was just okay. The ultimate reason I don't plan to return is because it's crazy to pay $12 for six wings. read more

I have ate here twice, both times my food has been soggier than my gma gettin out of my neighbors pool. the bag my food was in was WET and my fries tasted like wet banana peels. I am disgusted. read more

Was really excited to try Wingstop, the wings were alright but our fries were extremely soggy and uncooked, and the customer service was horrible. The girls working the counter were very rude. Never going back to this location. read more

food was cold, make a stipulation that you have to be able to read to work here. ordered 5 times and only 1 time have i actually received what was clearly on the receipt. place is a joke don't waste your money. wingstop is the new McDonald's read more