I had placed an order online to be picked up. By the time it should've been ready, I was still waiting for at least ten minutes. Another customer had walked in, was then given MY order (me of course not knowing it was ready since the employees didn't tell me it was ready after i checked in) and I still stood there waiting for food they knew was already given away. There were no other customers in the restaurant. Maybe if the employees hadn't been playing the music so loud, goofing off in the back, they probably would've noticed I was still standing there waiting for an order that they weren't making??? Then I find out they tried calling the person who took my food to bring the food back to give to me, is disgusting. The food had already left the building. They don't know what that person did with the food after they left. I don't think anyone really likes the idea of knowing someone else's hands had been all over the food they're about to eat. The fact the employees expected me to be okay with that is unacceptable. After all of this, and them finally realizing they messed up, they then tell me it's going to be another 20 minutes after placing my order 30 minutes ago. I asked if there was anything they could do after all of this and the "best they could do" was to give me a free order of fries. That is a slap in the face and NOT customer service if you ask me. I'm a paying customer expecting to have my food ready in the time I was told. A customer paying for food that another customer hadn't already touched. A customer who thinks the service they are paying for, is not to be completely ignored and forgotten about. And an order of fries is supposed to make it all better? I will not be coming back to this restaurant and instead, go to the Buffalo Wild Wings with much better service. read more

It's wing, it's local... The product is pretty good, even if the wings are pretty small.. I have been a regular since it opened, and the service has become quite spotty.... Pretty much have to dine-in so you can resolve the issues right there instead of being aggravated at home...the last 3 visits, something has been wrong each time... read more

I love wings, but Wingstop put a terrible taste in my mouth as soon as I walked in. I ordered a boneless combo with two flavors. "I'll have... Hot and Atomic." The guy behind the counter mumbled something I couldn't understand, so I continued ordering. "HAVE YOU HAD THE ATOMIC SAUCE BEFORE?" he screamed at me. I told D-Bag that I haven't had Atomic before and he brought me a little cup to try. I took a lick and it tasted good and definitely tolerable heat-wise, so I said "Yeah, that's fine." FYI, this was my first time at a Wingstop as you'll usually find me at Buffalo Wild Wings. Wingstop's Atomic is definitely less hot than Blazin'. In case you were wondering. Anyways, D-Bag then gave me the worst glare EVER. I looked at him the exact same way and we did this for about 5 seconds (pretty long, in glaring time). "Is that a problem? I like hot food," I said. "No," he said and rolled his eyes. So be warned: the guy with blonde curly hair and earrings at Wingstop on Lake hates his life. I just don't understand why he would have a negative reaction to me ordering Atomic. Yes, it's the hottest sauce on their menu and I Am A Boss. But seriously, I'm not trying to brag and I wasn't trying to show off for anyone-- I just "like hot food," as I told him, and that shouldn't be a problem. The wings were okay. My guy friend likes them better than BWW's Boneless because they have less breading and don't skimp on the sauce. But BWW's sauces are just better, sorry. My Hot wings were so bad they were inedible, and by the fourth Atomic wing my mouth realized they were way too sour for my tastes. The fries and cheese sauce, however, were a major step above B-Dubs'. F U, Wingstop guy. read more

Their wings are gross!!! I think the owners must've had a dream to have a wing place when they were 12 so they bought wings and put it in the refrigerator. 25 years later they opened this store and used those wings!!! GROSS!!!! The only thing that helps is the different sauces you can drench the old wings in!!! YUCK!!! I feel like I'm eating frogs legs when I eat their chicken "wings"!!! read more

Stopped by here the other day for a quick lunch. The service was terrible right as we walked in. There was no friendly greeting as the employees seemed very straight-to-the-point: they just wanted to get their job done and didn't care for service. The wings are okay as to be expected, but the service in general was poor and left a bad taste in our mouth. One thing we found odd was that there were no visible area to get napkins to wipe our hands with and that none were given to us; we had to go to the restroom to pull a bunch of papertowels to use instead. I would return to this establishment just for carryout where service is not to be expected. read more

The wings were ok. The online ordering and sign up was a joke. Call in order get there to pay with a $50 dollar bill to find out they don't accept larger than $20 which is clearly posted on the bottom of the register once it is pointed out. Even though they had change in the register they sent me to gas station to break my 50. I decided to walk a way due to the joke of establishment. Fortunately for them the manager of a reputable Business, Izzy an Moe's spak easy was in the parking lot and saw me and covered my 20 dollar tab so I could enjoy my merely average wings. Thanks George. Needless to say I will never bring my business to a wingstop again nor recommend them. read more

We always go here. Never had a bad experience except for what happened the last time. We ordered food for delivery. Door Dash driver was a no show. After waiting for an hour and 30 mins, I just drove to the store and picked up the food. Staff was apologetic and gave us a full refund. read more

"Two words, Lemon Pepper. I tried all the flavors here and nothing beats the lemon pepper wings. The lemon pepper wings are the only ones that come crispy. Personally, I don't care too much for wings that are soft and soggy with sauce. I like my wings crispy and juicy. By the way, do not forget the ranch dipping sauce with your lemon pepper wings, it does make a big difference." read more

This is definitely my favorite wing stop location! Courtney and Juan gave me the best service and served me the best wings. They communicated well with each other and gave me exactly what I wanted with no issues. They totally deserve raises, and I will definitely be coming back to this location next time I'm craving some wings! read more

To me it doesn't get any better than wingstop. Louisiana rub, we'll done,extra seasoning, just can't beat it. They just opened a Buffalo Wild Wings down the street and I went there to compare, and wingstop is just a lot better wing. Keep up the good wings! read more

Out of all the suburban wing places, wingstop is probably the best. The wings are always made fresh and they have a bunch of different flavors. I really like the dry rub they use on the Cajun wings. For those that like milder flavors, the Parmesan garlic is good read more

I am a fan of the Monday and Tuesday .50 cent Boneless wings. they are always hot, fresh and well seasoned. They also serve a killer Blue cheese dressing, which is made in house! read more

I stopped by to grab a few wings since I was waiting for my pizza next door. Big mistake! I can't believe I got desperate to try a new wing place. I ordered the Atomic and Cajun Rub. The Atomic was hard to eat. It was pretty spicy but like most places too much vinegar. Cajun Rub was good but dry. It was silly to pay $1.00 for a side of dressing. The next day we visited the bathroom a few times to remind us of how bad it was. read more

Much better experience. It's just good to have nice people working that understand customer service!

Super Bowl Sunday and they delivered. Called in order, was ready in 15 minutes. In and out in 2 minutes, very polite staff. Always professional and thankful for your business. Thanks guys for making my super bowl Sunday great! read more

I always love this place. It's our favorite place to go for wings. Friendly wait staff. Wings are crispy and tasty. We go at least twice a month. read more

Visited this place today for lunch. The Wings were tasty and prepared well. The service good and the atmosphere welcoming. The boneless are the best in my opinion. We will return. My only suggestion for them is to rethink the garlic parm flavor. Blue cheese great. Louisiana rub good too. read more

Great place, the guys that work there are very friendly, nice size TV's to watch while you wait, parking is good, and the food is great, if you want wings mild to hot and great fries this place is for you!!!! read more

Ok so I have a serious wing addiction and wingstop is definitely my favorite place to go to! I order wings from every restaurant I go to that serves them. Wingstop is my favorite because I love their mango habanero sauce (even more than bdubs). I have tried all of their flavors and have enjoyed them all. Their fries are delicious and they don't use the standard, out of the bottle blue cheese. I have never had a problem with their service out of the countless times I've been here. The food can take a little long to make when they are busy but that's expected. I will definitely continue coming back here for my wing fix. read more

After coming here for some time I'd have to say their wings are all good. I like to try different flavors and styles of their food and I haven't been dissapointed yet. Their service is good not great but good. I'd say they should clean their bathrooms a little better and their tables. Half the time the tables are sticky so if there is a open table we usually go switch to another read more

What's the point in ordering online for a certain time and they tell you your order will be ready in 15 mins. The cook was giving attitude like he could give to shits about my order as he is just standing in the back eating his food. Won't order from this location ever again. Don't forget all the flys all over the store read more

Yes, don't get me wrong. GOOD ASS WINGS at WINGSTOP! But 2 stars due to the employees unsanitary work ethics! I was standing there as I wait for my order - and one of the guys back there kept coughing right there as he worked on the food! Then other two employees - would take bites of food every minute or so! They're eating and prepping food at the same time, not pleasing for me. The chick at the register would literally go back to take a bite of food - then walk up front and take orders... **ugh. Not pleasing..... read more

My husband and I love this place! The wings are awesome. They aren't as small as the other people claim! Our favorite flavors are lemon pepper and hot. The hot have a nice kick to them but not enough to burn your mouth off like the atomic. The fries here are SO great! Try them. I wish they delivered! read more

Wings are good and fast. A little bit of regret after eating but that always comes with greasy food

Myself, mom and daughter ate there tonight for dinner. Haven't been here in awhile so decided to go tonight. It was actually pretty good. The cashier was really sweet and nice. She was interacting with my daughter which I like cause you need patience with kids and she def. had it. I didn't get her name I wish I did. There was a gentleman there with her also working and he was very helpful with how to order since it's been awhile for us. The tables were clean and the bathroom. Overall I would give a 10. read more

It amazes me this place is still open. The entire staff is all high school kids who could care less about their jobs, let alone customer service. EVERY time we order the order is either wrong or not ready anywhere near when they say it would be. One time we ordered smoked BBQ wings for our younger son. He took one bite and started crying saying his mouth hurt (this was nowhere near his first time eating spicy food). We tasted the wings and realized they were extra hot and not mild. I took them back immediately and the girl at the counter started arguing with me. Finally they agreed to make some more SMOKED BBQ wings and I see the kid making them grab the Cajun sauce & cover the wings. I had to stop him to ask if he could read the label on the bottle to see he was making the wrong ones AGAIN and he told me they all look alike & it wasn't his fault someone put them in the wrong spot. HE WAS THE ONLY ONE THERE MAKING WINGS!!!! We will gladly spend more money at BWs so we don't have to deal with this aggravation ever again! read more

teeny tiny wings with no substance. tried the teryaki and buffalo flavored. was not crazy about them. have had much better!

Fantastic food, they always give me more wings than I pay for! Sometimes I have to wait long time that's why 1 less star.

Love the wings but so far bad service. Came here a few months ago and ordered wings and fries, got home and no fries. I ordered at least two orders of them. Called and they said they'd put my name on a list and next time I'm in to get them. I thought they should have done a bit more than that, but okay, I gave them the benefit of the doubt. Come in today and let the girl behind the counter know I was lacking fries from last visit when I was here last, she said I see you need one large fry. I said, no it was two, no response?!? I said okay I'll take one order but that's annoying, no response, she completely ignored me. I then asked for extra sauce on the side and she charged me for it!?!? I told her it annoying that they are nickel and diming me now, she just shrugged her shoulders, gave me my change and said have a great night. Robots! Get some customer service training. Not coming back here. Incompetent!!!!!!!! read more