They should change their name to "BoneStop". I was shocked to find the smallest and driest wings ever. They must be using Pygmy wings. Typically In restaurants you get an even mixture of wings and drumsticks and the most meat is on the drumsticks. Here, there are micro-sized wings attached to drumsticks half the size as a normal drumstick. It's as if they have a wing shrinking machine in the back that they put normal sized wings and mini-wings come out and are served. It gets worse... most of the bones were black and meat (what little meat there was) was partially black too. After eating 15 mini wings, I was still hungry but luckily the fries filled me up. My suggestion is to just order their fries which were excellent but skip the wings because you will be disappointed. The staff was friendly and I'm sure the staff is not to blame. I expected a place called "WingStop" would have the juiciest and meatiest wings. I think they call themselves wingStop because after trying them once, you'll STOP buying their wings. I may complain to the manager and hopefully they can make things better so I can post an update. Maybe it was just a "bad batch" so I'll give them the benefit of the doubt. read more

Nothing worse than ordering almost $30 worth of wings and they only give you 1 ranch. Lol. When you ask for 2 more ranches, they want to charge you for them. Not only that but when I order fries I always order them well done. Because I like my fries crunchy. When I ordered them there tonight, they weren't even fully cooked. Kind of makes me skeptical on the chicken now. If they can't even cook fries all the way, what's makes me think the chicken is even cooked. Very disappointed. read more

I ordered the wings well done so they said it would be approximately a 25 min wait- nope, they had them done faster despite being busy. The wings were perfect!l and beyond delicious! However, the cherry on top were the two employees working. They were super friendly! I dined in so I saw several customers come in and they were the same with each and every customer. They greeted and smiled at each person and honestly, that made the experience even better. I'd come back for sure. read more

This place is amazing because of its employees and the quality of food. I have been ordering from here for a long time and the one (and only) time there was a mistake they were on top of it and made it right. Thanks to Christina and all her staff! read more

When I walked in the door, the employee was cleaning what I assume is the grease trap in the fryer, it was really grimy and she was disassembling it on the floor. She then took our order and began making the food without washing her hands. I did not want to be "that customer" so I took my food and left but I will not be eating it. I also work with food and I know that our hand washing policy is to wash your hands between every task, even if you wore gloves. I will never be eating here again and I really hope you will retrain your employees on safe food handling because someone could get really sick. read more

Good service and food! We ordered 20 wings with 4 different flavors and everything was great! Their wings are fresh and juicy. We also had garlic fries it was great. Good place to eat for wings lovers. read more

so i order my food online like i normally would. i get in & the girl asked if i was coming in for a pick up order as i stated "yes" she asked for my name and hand me my bag and said here everything is there and walked away. usually the workers take everything out and make sure its the correct order but this one didnt. so i took it out the bag and the wrong chicken was made. i order a classic lemon pepper chicken i was given garlic parmesan. instead of replacing it she threw it back in the deep fryer and put the stuff on it for the lemon pepper and handed back to me. she then offer me a free drink or ranch which i dont see whats the point of that as i had those two in my meal so why would i need that again? read more

This location is ridiculous. I placed an online order, which was paid. Then when we went to get it, they didn't give us a receipt, drinks, or ranch. All which were extras and paid for. I call to tell them and get a refund for what they forgot and she told me I needed the receipt for any refund or to come back in, then says have a good night bye. I told her I wasn't done, how were they going to handle it and she said without a receipt nothing can be done. Well you forgot a bunch of my order so that's it? She says yes have a good night. I'll be calling and going in to see a manager tomorrow read more

This wing stop sucks the employees are horrible young kids that need to understand they are at work and there customer service needs to better... the young man is overly loud and inappropriate telling the girl at the register to answer and put them on hold till they hang up also walked out to go 711 ... one of the lady's is singing out loud talking about buttholes and her nose ring feeling like a booger... I'll never be going back to this location again in my life! Management needs to go in and clean it up! It's so sad read more

chicken and fries were crisp likei asked with extra seasoning on the fries...1st time at this location its up the street from my job. Im happy With the staff they were pleasant.. read more

I really like this place!! The boneless Hawaiian wings are soo yummy. The only gripe I have is the size of the place. Very tight squeeze. Other than that I enjoy the friendly staff and the tasty food! Recommend this place. A great addition to the area. read more

Food is good here, but the service is extremely slow. They are not respectful of their customers time.

I go to this wingstop every time I want some wings they have the best costumer service they never mess up on my order I recommend this location to anyone read more

Outstanding service !!!! Wing special $20 great deal fresh and delicious If you like chicken wings this is the place read more

My husband and i went to wingstop for the first time and i was not happy !!!! First off One girl came on shift with a dirty shirt!!! Well about the food , wings were dry (not saucy at all ) and the fries were nasty and cold . Don't think I'll be going back !!!! The ranch was salty! !! Nothing was good at all !! and I was really looking forward to some good wings !!! Service was decent !!!! read more

I've been coming here for years now. I dont know if it was because they were understaffed or what the problem was. The 2 gentlemen working were amazing but the female working there at 815 pm on Saturday October 19 was absolutely unacceptably rude. Coming from someone who works customer service I dont care how busy it is you never take it out on the customer. read more

Great place to have lunch. Order online it only takes 15 minutes when u get there your food its already ready. When u open the door u will get greeted with a friendly staff read more

These were the worst wings I've ever ate. Tossed them in the trash. Garlic parm, completely flavorless, no garlic whatsoever and the parm didn't even have the normal salt that parm always has. All i could taste was the oil they fried them in. Will never go ther again. Dont waste your money. read more

great wings, decent customer service, my only gripe is just that sometimes the ranch tastes as if someone blew a load in the batch before adding the chives and sour cream. also (only once, but still) the bleu cheese had a stench reminiscent of dandruff and expired deodorant. all in all, the location is convenient to my residence so I'll be back for more, likely on a Monday or Tuesday because did somebody say 60cent boneless wings? yeah, I think so. nuff said, you make the call as to whether or not you wanna go read more

Lousy service today, I understand it's Super Bowl Sunday but I placed an order last Thursday and I was asked what time I would like to pick up, I choose 3:00, when we got there we were told it was an hour wait, isn't this why I ordered 4 days in advance , now we have missed the beginning of the Super Bowl game. WTF, !!!! read more

Like the wings but they staff is way under what is needed. Have waited over 35 minutes and still no wings.

I ordered cheese fries with my wings and they didn't give me my cheese and proceeded to say they put it on the side for Togo orders and I had none and I even ordered extra cheese. I'll let it pass since they're new but that's BS to argue with me over cheese read more

Below is a review left a week before but recently we had a terrible experience. We love coming here after working and always leave good tips and joke around with the staff who is always friendly. We can be a little over the top at times and distracting but we all have a great time. Today there was a white girl with blond hair up in a bun who we haven't been around much. One of our favorite employees was working with her and we were excited. We had walked in and chatted with him for a while while he was taking our order. The girl had an attitude since we didn't call in but came 30 minutes before they closed they usually let us stay after close which is really nice but she had an attitude and was annoyed the entire time. We bought a pack with fries wings and drinks it was around $40 dollars and our friend payed CASH. We didn't get a reciept weren't asked and didn't think much of it. As we were almost getting ready to leave she comes over and claims we didn't pay and wants to call the manger to check the cameras but the cashier already confirmed we payed and I know damn well we all witnessed her pay and counted her money. She calls manager who looks at cameras but how can you watch cameras and know right away that we didn't pay you would have to look through it she said she only saw tip jar but we had spend some time chatting with the cashier before paying. Before starting drama and Bs she payed 2 times I was furious and tried to stop her but she didn't want to start drama. I would be willing to delete this review for a refund and response from the owner and a re-evaluation of this situation you can email me to discuss the situation further samantha1496@icloud.com Love this place it's fire S/O to my boy Robert we the icecream girls they always take our orders late and even let us stay until close thank you for putting up with our crazy asses. S/O to my boy blak read more

Delivery took 1 1/2 to be delivered then sent to us by Door Dash. Food was cold. Manager was supposed to call and never did. Don't recommend delivery! read more

Just waited 25 minutes for our wings and they got them all wrong. We ordered Louisiana rub and they tried to give us some teriyaki style. We told them this was not what we ordered. So, they took them back and tried to rub off the goo and give them back to us. And didn't even offer to comp the meal or anything. Been waiting for a refund now for 15 minutes. What a let down this place is. DON'T COME HERE!!!! read more

Wings tasted great, fries tasted great, service was great! The manager krystena always offers great service

Stopped in for lunch today. Got 30 naked wings with sauces on the side. Great wings great service!! Thank you Alissa and Briana! Service was excellent read more

Food was great like any other Wingstop but they took forever and they also forgot to give my friend order. I'm aware that they just opened a week ago, but they need to work on being more organized with their orders. read more

Went to this wing stop for the first time, the staff was great.The wings were not properly covered in the normal amount of sauces and spices. My husband went up to counter asked why they weren't covered properly and the respond from a female employee was," the owner does not want us to use a lot of sauce". Our response was, we don't want extra; we just want the intended amount. We have been going to wing stop for the past 5 years and we love it, but I think we will stick to the best wing stop we found; which is in riverside off river walk. We purposely drive 30 minutes just to go and eat at this one. It just sucks because we where excited that we finally had one close by read more

Customer service is great. The staff is very knowledgeable and friendly. They give excellent feedback when I have questions. However, as this location goes, seems like people just pick up orders. Definitely not a 'hangout' spot. But hopefully it'll change. read more

The service is very slow here. You could almost go to the grocery store, bring it home, and make it yourself. And BEWARE if you order bone in it will be an additional 20 minutes. I've been there twice because it is local and I like to support local business. It was even slower the second time and this was the middle of the day during the week. There were actually an accumulation of seven to ten customers and no completed orders. If you got a good hour for lunch and are not too far away, great. The food is good though, a bit oily, but good. read more

This is our favorite Wingstop to visit! The fries and wings are always cooked fresh and a healthy size (we've gone to a Wingstop that had wings with hardly any meat on it before) Lemon pepper is my favorite and my husbands is mango habanero. Try them out The staff is also extremely kind and willing to help customers. Wingstop is our favorite place to eat, and we will continue coming to this location. only downside is there is one bathroom and it is not baby friendly. :( read more

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Worst costumer service I have ever received. I stood at the front counter for ten minutes and could see the three people frantically working in the back when the restaurant wasn't even busy. When they finally came to the counter and asked me if I was there to pick up and I told them that I still needed to order they took the costumers behind me that ordered online for pick up. read more

I don't understand how you can get an order wrong when it's printed on paper exactly what people order. I called and told them that my order was wrong when I got home and all they told me is that someone should have showed me my order, then asked if I wanted to go back and get my correct order, I told her it was an inconvenience and that I wanted my money refunded and she said I then needed to call corporate. On top of it all food was cold. Never going back. read more

Great food Monica gave us great customer service and our food was hot and on time. I will definitely be returning to this location

Very slow and rude service but wings are good which is why I give them some stars. Decided to try them instead of pizzahut last night and was told it would only be about a 10 minute to go wait. The lady that took my order was nice but she kept turning around laughing and talking to the employees that were cooking. We sat down to wait for our food and I noticed she only charged me for a small fry and I had ordered a large. I didn't think it was too big of a deal so I didn't say anything. 25 minutes later a lady from the back sat out a to go bag and walked away. Just then a large group of people walked in being tired of waiting for my order I decided to open the bag since we were the only people there and there was no employee available to ask. I was happy to see my correct sauces and my large fry I took out the box and my wings were correct but not the amount. I let the cashier know and she asked the back cook to correct our order. I explained the problem and the lady grabbed the bag from me and told me it's wrong because it's not yours! I asked her whos is it because we are the only people in here? She yelled at me while still not answeringmy question, it's not yours! I asked her then can you please get us our order because we've been waiting 25 minutes. She walked away and 5 minutes later came back and told me, at least you got a large fry out of the deal because you touched it! I told her good, because that's what I ordered. She then decided to again tell me, that wasn't your order! I felt like I was arguing with a child. I just smiled and told her I know your sorry and we left. We will not be going back. Horrible customer service! I do not leave reviews but this called for an honest and rather shocking experience. read more

The wings and service here is decent especially if you use the app and order ahead of time. The only complaint I have is that the past two times I wanted to dine in, I had to take the order to go instead because it was unbearably hot inside the location. The dining area is also very small. read more

Great place to order wings. Only reason why I gave it four stars instead of five is because of how long it takes them to make the wings. I recommend ordering the wings online ahead of time in order to avoid having to wait a while for them. Will definetly come back read more

Being my first time ever at a Wingstop, I was a bit confused on how things worked and how to order, but the cashier was very friendly and helpful and walked me through on how to order. She was very patient and made it very easy for me. The food was also very good and came out pretty fast. Will definitely be back again soon! read more

Pretty bummed out with with food and the service tonight. I've been to this location three times before. Service has always been descent nothing amazing but wings have been good and flavorful. Tonight I decided to order a 40 piece meal online for pick up time at 6:12pm. I arrived at 6:13pm to find that they made my order completely wrong with the wrong favors. I was told sorry we'll make you a new order... In my wait (that I thought I was avoiding by doing an online order) a man walks in with his cell phone on speaker and says "I believe you have me on hold still"... They check their phone sure enough he was, "18minutes" he said. The response from the girl at register was "what do you want to order?" No apology. Nothing. Then another girl comes back in from her pick up order and says they forgot her fries... Geez, so many mistakes in such a short amount of time. So my order was complete @6:40pm after waiting an additional 30minutes, no free drink while I wait, no free extra fries for the inconvenience, nothing. I arrived home to tasteless flavorless overcooked wings that none of us even want to eat:( what a waste of money and time! Get it together Wingstop! read more