My wife is a Panera Sip club member for the past three years. She started at the Redlands location and was never really a fan of their lukewarm service. However, when she noticed that this Panera was closer, she decided to try out their drive-through. They were always friendly and efficient even though her coffee order is a bit complicated (large iced coffee with extra half and half and "four pink sugars"). She frequents throughout the day with different orders (Bubly, hazelnut coffee, black iced coffee, diet sodas...pretty much everything). Even if there is a small issue with her order, they are quick to correct it. One day while she picked up complicated coffee order, Lance, one of the dedicated workers, decided to talk with her. He remembered her every time she came through the drive though. She never returned to Redlands since. Overtime, she met different staff members including Ander, Leah, David, Gio, Jo, Ben, Meadow, Michael (manager), Penny, Jocie, and Misty who are all very kind. They make her mornings, afternoon, and evenings keeping her caffeinated during her day. There some days when the kids crave a cookie or sweet treat and we dine in. They always have a clean, inviting atmosphere allowing us to enjoy our treats. My wife has been to different Panera Breads within the area as a Panera Sip Club member. She can say with confidence that Yucaipa Panera Bread has the best hospitality, consistency, and overall quality. read more

Sip club is the best but we do miss the basil fresco drink on the club Sandwich and soups are good Friendly staff read more

Love their butternut soup.. wish it was always available When it is not available I goto stater bbros to purchase the soup. I call e the yu c aipa location. They said was c available. Went down to yucaipa location. Told it was " sold out" I needed 8 of the soups..so obviously they could not fill the order. read more

I would like to say service was more than excellent. Very clean and well kept ! Cashier was very friendly and had that charming approach in getting my sip club coffee!! When my bagel didn't come at the promised time she approached me apologizing for the delay and offered a pastry for the wait!! What a service ... so far this location is number ONE !!! read more

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Exit 10 freeway going north to Yucaipa Blvd. Address 31605 Yucaipa Blvd in Yucaipa Point Plaza. . Place clean and organized. Warm friendly welcome. Great service. Offered free pastry to sweetheart for the delay of her order (taking longer than usual). Got my loaf of sliced tomato basil bread and my coffee. Takeaway is coffees are not hot anymore. I like mine very hot. Comfortable, quiet and welcoming atmosphere. We'll surely visit again when around the area. read more

Panera Bread - Front Entry View - Salad Near Me - Yucaipa, California

What a friendly place. Jocie was more than helpful in the drive thru. Bagels and walnut honey cream cheese are yum! Will definitely be back.

I ordered the Mediterranean salad n only got arugula, no mixed greens or romaine lettuce AT ALL. Too bitter to eat, and it tasted fresh outta the bag like no one washed it!! The Redlands location is way better. read more

Panera Bread - Nothing but bitter arugula. - Salad Near Me - Yucaipa, California

I love Panera and we go here often but EVERY time we order from this location they get something wrong. I've let it go the other 15 times because it's just not worth the effort or drive to correct it but it's getting exhausting to pay for food you either don't receive or comes out wrong, like getting meat on a sandwich that asked for no meat or forgetting sauce we paid extra for. This location desperately needs help with organization because the fact this happens every weekend is both exhausting and shows a lack of care on the staffs part that are working on the weekend, which makes me wonder if the work environment is just far to stressful or they aren't being compensated enough/trained enough to care for the customers food. read more

The manager stereotyping. I had asked for pepper and the employee said all condiments should be by the soda station. When I told him there was no more over there and if he had in the back, he just cut me off and said that we don't have any. read more

Absolutely delicious! The Mexican street corn chowder is everything I didn't know I needed--creamy, flavorful, and perfectly seasoned with just the right amount of spice. You get that sweet corn goodness with a smoky kick, and every bite feels like comfort food with a bold twist. I would come back just for this chowder alone. Highly recommend! The staff here is also quite friendly, which is a definite bonus. read more

What I like about Panera is that you can just sit in there and do your homework and study. It's a very chill vibe in there. The staff are always nice and they welcome you in. I always get their Turkey Bravo and broccoli cheese soup. The sandwich and soup are always good. But I love the orange scone that I purchase and take come with me. It's my favorite. It tastes orangey and delicious. read more

I guess some people like it, I dont understand why. I ate there once about 6 months ago and ordered vegetarian soup. The soup tasted kind of odd, but I ate it anyway. Because I was hungry, the bread was good. I immediately got sick to my stomach, went home and was sick for 3 or 4 days. I assume it was food poisoning. I dont want to go back there,ever. Everything we drive by my husband teases me about how I got sick... read more

Ordered through the app to dine in the restaurant. App ordering was super easy, even using my rewards for discount. Walked in and approached the registers. There was a girl at the register, no other customers waiting. I stated we had already ordered, pointed to the window saying I believe that's ours, and gave her my name. Nothing, dead stare despite eye contact. A woman comes up to the side of the register and starts showing the same girl something on her phone. The girl engaged and is now talking with that woman, while we're still standing in front of her. Another girl walks up to the register next to this one and says she can help whoever is next (people had now come in behind us). I again state we ordered online and I believe that's our food in the window. She immediately checks and confirms it's our order. The good itself is good as always. But the customer service has not met expectation. Kudos to the 2nd girl for her attentiveness, politeness, and efficiency. read more

Pricy but the food tastes good and the place is always clean. The cashier was patient as I took a while making my decision. Also got these cookies to surprise some teachers - super cute! read more

Panera Bread - Tulip sugar cookies - Salad Near Me - Yucaipa, California

I would like to give our cashier a review. Her name was J odi. She was extremely helpful since my friends and I could not read the menu. It was not yet very busy so she said don't worry, I bring your food when it is ready. She even came over later to check on us. read more

The good is that the tuna sandwich taste great the bad is that the bread is so thin it's hardly qualifies as a sandwich

Panera. Panera. Panera. What's going on with your Yucaipa California store? Jose Alberto Dueñas Niren Chaudhary Paul Carbone Marlene Gordon Eduardo Luz John M. Meister Kathy-Jo Payette Debbie Roberts Gregg Waterman I have visited this Panera location on a dozen or so occasions, always on weekend mornings. I have been turned away and refused service by the staff at this Panera, twice. The customer service here is an odd mix of security-guard type oversight mixed with deliberate malicious observance. The same way a security guard watches and oversees workers with an authoritative demeanor, is the same way the staff here treat patrons of color. Panera Corporate office needs to immediately intervene and clean up the management at this Panera location. This morning I spoke to a gentleman inside Panera who shared his unsolicited opinion of the staff at this Panera. This gentleman who I had never seen or met, shared with me how openly rude and condescending the cashier is at this Panera location. He added that he had already spoke to the manager twice and no changes had been made. I have dealt with the same dude and condescending behavior. I never saw this happening where a random person wearing an unfriendly Manchester United soccer shirt drops a lyrical bomb on me where he is sharing the same negative experiences as I had repeatedly experienced at Panera Yucaipa. Coincidence? I think not. Some of you need to stop and speak up if you have had similar negative experiences. If I am wrong also share your valuable opinions. Let the truth reverberate throughout Yucaipa. Unbelievable in 2023 California. Jordan read more

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I had an order from another store that forgot all of our cream cheese. 4 regular and 1 walnut. The original store couldn't bother to answer the phone on a not busy Sunday morning. Luckily this location was nearby. I met with Misty who was able to help me out and get me my over $20 in cream cheese. I asked if they would be recovere the cost of the loss from the other store and I was told this store assumed the loss! I just want to thank them for helping when the original location wouldn't even answer the phone. Thank you! read more

Very common to pre order and when you get there, they tell you they sold out (breakfast). Has happened more than 5 times. Today, they packed the wrong order. Just don't have high expectations anymore. We fully understand it's a crap shoot. Even contacted online and their response was were sorry and will try to improve. read more

I am leaving this location right now, and this is the fifth time in the past two months that I have come and they have been out of everything bagels. Right now it is 7:15 AM and they are already out. The other times that I've come, they have been out of them have been early in the morning as well. Obviously, if it's a popular bagel, they should be making more of them. read more

My Mediterranean veggie sandwich with extra hummus was made perfectly by Ander. Super friendly and welcoming service.

I went through the drive through around 4:00PM to pick up a bowl of Chicken Noodle soup for my Daughter who has COVID. I picked up the Chicken soup from Jonathan and brought the soup home. When I took out the soup, there was hardly any chicken, noodles, or vegetables in the soup. They gave me mostly broth. What a HORRIBLE place. read more

Panera Bread - Salad Near Me - Yucaipa, California

Nice Paneras . Good food , Good service, Clean restaurant, Helpful Staff . Recommend this Paneras .

Food was terrible! Steak dipper sandwich suckered! Gone downhill since it opened! Recomend you go somewhere else.

The staff is super friendly. They're like my friends. The sweetest three ladies are Josie, the gal with black hair up in two ponytail buns with glasses, and the blonde lady with the pony tail that works the register. They let us study there all day long. Join sip club, and get drinks free. Make a Laverne & Shirley...Diet Pepsi, and cream. Yum! read more

I will definitely be coming back to this location for the amazing customer service that Gio offered us. We came towards closing and he was SO kind and truly made our night. He has the kindest smile and an amazing attitude. 5 star customer service through Gio!! read more

I've been coming here since they opened and with the exception of a couple of months have had a pretty consistent sip club. Today I ordered my strawberry lemonade and sent my son in to pick it up. I always order it right before I go in because I don't like ice in my drinks so before they pour it I ask for no ice (since they removed the option on the app for no ice). My son comes out and said they told him they had to put ice in the drink. Me being a little confused since I'm asking for them to not put something extra in my drink I went inside and asked the guy behind the counter. His response was management decided they can't do no ice anymore. I spoke to the manager on duty who said their general manager, Jonathan Flynn decided they go through too much strawberry lemonade so they have to put ice in it. This is a ridiculous rule since I could go in there and guzzle it down and then ask for a refill. If you don't make enough of a certain drink adjust how much you make and if you're losing money on a drink then stop serving it, don't change your policy to piss your customers off. read more

I just want to Thank the Honest person whom turned in my wife's ring. There are a few honest people in the world ! She Loves that ring an was devastated that it lost at your Panera in Yucaipa, but Luckily it was lost there an I called them and was asked to describe the ring an after I did was told yes in fact someone did turn it in! The Honest people at Yucaipa Panera said yes in fact what I described is the ring that was turned in! I turned around an drive back to the Yucaipa Panera an the wonderful people there returned it to the rightful people who Lost it! Thank You Panera for having such good food an excellent service an Honest people working there! My wife has been sick for a long time an You made her so happy to get that ring back ! We cannot Thank you enough for helping in the return of that ring! THANK YOU PANERA YUCAIPA ! read more

On the positive side, my food was prepared correctly. On the practical side, they need to find a new name for their drive-through. Calling it Rapid Drive-Through is laughable. I sat at the pick up window for five minutes before an employee came and/or noticed me there. Instead of her handing me my order that was fully ready, she decided to take a drive-through order first. It took her less than 30 seconds to hand me my order. It took her 3 to 4 minutes to take the other order. Customer service is laughable. read more

I would like to give a huge Thanks to Panera bread in Yucaipa for an outstanding experience. The service was great and the food was outstanding John was so very friendly and respectful.My family and i had a great meal here. John made our experience remarkable . Thanks Panera for having John , he is a true asset to your company. Great customer service . Thank you Mark. Merry Christmas to all!! read more

We came in for a late lunch. Service at the counter was prompt and pleasant. The dining area was tidy and the bussing stations were well maintained ( no trash flowing out) the food as usual was prepared as requested and available with little wait. read more

Everyone who works at this location is very nice and helpful. I frequently visit the Drive-Thru and I have to give a shoutout to Kiara, Ander, and Katelyn. They are all incredibly kind and even my kids look forward to seeing them. Very grateful for their service and ongoing interaction!! read more

do not come here been sitting in the damn line for over 30 minutes and my order has not been takinh like god damn

If I'm going to Panera, I know I'm going to spend some money so I'd at least like the science of assembling a sandwich to be done correctly...on this trip, I ordered all sandwiches toasted and received what tasted like microwaved bread. EW!! Anytime I come to this location they can't get it right and the food is awful! read more

I came to this location today through the rapid pick up line after ordering online 20 minutes ahead of time and selecting drive thru. The lady at the drive thru window told me I need to go inside to pick up my order because her boss is trying to enforce a new policy. My question is why build a brand new Panera with a "Rapid Pickup Drive Thru" if no one can use it? I understand the lady letting me know as she is not in charge of policies, but it was an unpleasant experience to say the least. I will not be returning to this location. read more

Came to have a late dinner. This establishment is very clean and staff is friendly. We received exceptional customer service from Ben. Thank you! We'll be coming again soon! read more

We come to this Panera quite often, and every time we go we are greeted with pure joy from Misty, who has now become our friend! She is such a positive friendly person and always has a smile on her face. She is the best and we will literally come just to see her. And it's not just us, she has interpersonal relationships with all the regulars. People come in, and she knows them by name. We haven't encountered customer service like hers before, she is top tier! read more

After the recent menu changes. I can't say I'd recommend this chain anymore. They removed customer favorites in exchange for increased profits. RIP read more

This is the second time coming to get a sandwich and they are out of Turkey. You would think they would have enough surplus ordered to supply customers with the shortened menu they now have. We have been coming here for quite some time and only recently have had this issue. read more

forgot almost everything i ordered including the extra avocado and dressing i paid for, my bill was over 60 dollars and the girl "meadow" had a horrible attitude. she needs to be moved to the back where there are no customers. i'm upset because i went back in and told them they forgot an item extremely kind, and then got all the way home and realized it was a lot more than one item. how does this happen? will never be going back. zero stars if i could read more