First new bike purchase where it wasn't just a unit out the door. Entire process was smooth, and…read moreoriented towards my needs only. In fact, Lora took the time even post sale to make sure my new bike was a perfect fit. Im really relieved to have found my LBS. From nutrition to cleats I'll be going to The Recyclist.

Recyclist Bicycle did a great job helping me with my grandson's bike. Alex was a very knowledgeable…read moreand valuable person to talk to about bikes.

BIG shout out to Cranked Bike Studio! Today we had an issue with our Thule bike carrier, we…read moreweren't able to tighten it properly and brought it into Cranked. In no time at all it was looked at and a new carrier was ordered. Why shop local? THIS IS WHY!! Their experience and customer service are exceptional. We bought our bicycles and carrier at Cranked Bike Studio, if we need anything - we have no doubt they are there to help.

Giving Cranked Bike Studio a one-star review is a truly fair review in my opinion, and one they…read morehave worked hard to earn. At the end of last summer (2025) I ran into a structural problem with my bike, that I brought off of Amazon, luckily for me the warranty gave me a new frame, however I had to find a place who could replace the frame. So, I reached out to Cranked Bike Studio, and they replaced the frame. However, due to the delay in getting the part from China by the time I got the bike back it was just too cold to ride it, so I stored the bike away until this past April when we had good days to ride the bike. I only got to ride the bike for one week and 67 miles, before the pedal assist went out, and the brakes would make a loud noise at 20 miles per hour or faster. I brought the bike back into Cranked Bike Studio. Explained to them they had done the frame swap/ rebuild and this is my first week riding the bike since then, told them the pedals assist isn't working, and the brakes are noisy at high speeds. So they said they will check it out and it would be a bit more than a week. Nearly three weeks later they reached out to let me know the bike is ready. They explained the PSA assist stop working because the pedals were loose, this really was the true cause of the issue. I asked about the breaks. He told me that they didn't know I had reported an issue with the breaks, and said sometimes they are not great at their in-take process. So I asked could they check out the breaks before I come to pick up the bike. He had then started to tell me that breaks are just noisy, clearly conveying they didn't want to work on the bike any further. In my head all I can think is this is a safety issue. I can't ride this bike until I know these brakes are safe. I am going to have to take it to another shop. So then I asked about what the charge is for fixing the bike. He explained because they only needed to tighten the bike pedals, they were going to charge me the $125 inspection fee and no labor cost, giving me a deal on the repair. So I am thinking about this, I am getting charged for a $125 inspection fee, but you're unwilling to inspect my breaks to see if my bike is safe to ride. Maybe this same thought clicked in his mind because he then said, we will check out the noisy breaks, as they are pretty easy to quiet. So are the breaks on my bike safe or did they just quiet them? So the next day I arrived. They assured me the pedals are nice and tight, how they should last a good while, as I assumed they would have done when they rebuilt the bike, and they explained it was the vibration of the bike that loosen the pedals. They explained how they cleaned up the breaks and they were nice and quiet now. So I decided to explained to them for the second time how had paid over $400 for a frame swap/ rebuild, they were the ones that rebuilt the bike, last ones that tightened up the pedals, and the last ones to reassembled my breaks. So I had clearly pointed out after riding the bike for one week and for only 67 miles it hard to believe that it was the vibration that loosen the pedals. With this new information the employee then decided to cut me an even better deal instead of charging me $125 for the bike inspection fee they charge me $56 for fixing the breaks and to have the pedals tightened. Reflecting back to the phone conversation the day before. Are the breaks fixed or just quieted? Is my bike safe to ride? Did this small bike studio open themselves up to a potential personal injury lawsuit? So to recap, I left Cranked Bike Studio paying them for the Improper job they did rebuilding my bike. Had my Intelligence insulted by being told the pedals became lose from vibration, and that noisy breaks are simply not worth inspecting. All of this has communicated to me, and hopefully to you as a reader. Profit is more if a priority than the safety of the customer. Would you ride my bike?

I stopped in today looking for a comfortable train bike and Deb helped me for about 3 hours. She…read morewas fantastic!! very patient. Deb is the best! I bought a giant sanoma....love it!! Thank you deb for taking your time and explaining things ..you we re very soft spoken and 110% customer service driven !! We will be back for more goodies ! Can't wait to show off my new ride and tell all my friends about you guys !!

Lots of help, very knowledgeable, with no pressure, super friendly, and honest. cute little shop.read more

A great place to find a wide variety of winter jackets and winter clothes overall…read more They have sections of clothes on sale so you may be surprised. Shopping off-season clothes is the best way to do it, though. This store reminded me of REI, but packed with winter jackets. Yay! Highly recommend!

Cory and Evan are awesome,great place to get clubs,fittings you name it this is the best by far…read moregolf place in the area.

Chain Reaction is Simply THE BICYCLE shop to go to in Appleton!!! If they don't have it, can't get…read moreit, or don't know about it, it's not worth your while! I've worked with the owner extensively over the past few months, and she has consistently met me where I am at and met my needs time and time again! If you are looking for exceptional, knowledgeable service in the Valley, you've found your shop!

l received a gift of a box of bicycle parts from my son who painstakingly restored the Bob Jackson…read moreframe to original paint style and quality. I initially coordinated the shipment to a Neenah bike shop for completion. Due to their lack of interest in putting my bike together, I picked it up and brought it to Niki and Pete at Chain Reaction. They both appreciated my son's work and dug right in checking that all the parts were in the box. There were a few missing so they helped me select the right parts for me and went to work. In about a week, I had a functional 30 year old bicycle which rode, shifted and stopped like a new one. Thanks to their professionality and customer service, I will, again, drive out of my way to deal with Chain Reaction - my "Go To" shop!`

If you are serious about making any kind of investment in a bike, Attitude is the only place to go…read more Dave Knew exactly what my family and I needed to be successful on the trails. After the very first ride, we stumbled upon a serious issue. My daughter was extremely lucky to walk away from the incident, unharmed. I notified Dave of the situation. Himself and his Talented crew went above and beyond to fix the complication with the bike before the start of the holiday weekend. They had asked to keep the bike, to ensure proper time was spent correcting the situation, and even offered to Deliver the bike to me, 1 hour away.... You just don't hear people offering that kind of service anymore. We now over 80 miles of worry-free rides in. I can't say thank you enough. I once heard someone say, when offering any kind of service, "If it sounds crazy, we should probably be doing it." Stop in and give these guys a shot. I think you'll be very pleased.

I had bought my bike there years ago so I took it back in bc the chain got stuck. He told me my…read morederailleur was bent and that's why it happened. He took about 15 minutes to fix it on the spot. Fast and wonderful service!

The best. Everyone I met there has a passion in what they do. Pride; and the customers that were…read morethere during my drop off and pick up, well, they know. Let them at my vintage Trek 8700, picked it up early...looked like a piece of art. Rode it today. To get it back like this took talent. Thank you, dropping off an ole Schwinn next week, can't wait to see it when you are done with this beauty.

Outstanding customer service - worth shopping local! Staff is friendly and go out of their way to…read moregreet, assist, and explain everything in great detail. We brought in a bike for repairs that we had purchased there a year prior. We needed a tube replaced that had gone flat on a trail ride, and had noticed a rear bearing was making some noise. Within days the owner called to let us know the bike was ready to be picked up. They replaced the tube as well as dissembled and repaired the rear hub assembly. I was expecting to be charged at least for the tire fix, however there was no charge and the bike was returned good-as-new. I highly recommend Fond du Lac Cyclery - they certainly earned our continued business.

I always prefer giving my $$ to small, local businesses - and this is a great example. The price…read morewas fair, the work was excellent, and I was treated very well.

The "affordable" part of the name is true, but maybe they should add quality to the name as well…read more Compared to other estimates to get my bike repaired, these guys are definitely affordable. Add to that fast, friendly, and they do good work. They are not always around but you can drop off your bike inside anytime and just fill out a repair ticket. I had no problems with communications about my bike.