First new bike purchase where it wasn't just a unit out the door. Entire process was smooth, and oriented towards my needs only. In fact, Lora took the time even post sale to make sure my new bike was a perfect fit. Im really relieved to have found my LBS. From nutrition to cleats I'll be going to The Recyclist. read more

Recyclist Bicycle did a great job helping me with my grandson's bike. Alex was a very knowledgeable and valuable person to talk to about bikes. read more

This shop proves that customer service is alive and well! I brought a jogging stroller in with a flat tire, and expected to leave it for a week or so for the tire repair, and a general check-up. Not the way it worked out. I was asked to wait, and within 15-20 minutes it was ready. Very friendly staff, knowledgeable technician, and I thought very affordable. Might be on the edge of town, but really worth the short drive! read more

This bike shop now has a whole food cafe. Cafe is located on the CE trail & great stop while biking or shopping. Many cappuccino choices as well. See food pics that were very tasty. read more

Recyclist Bicycle Co. - Recyclist Bike Shop now has a cafe with whole food choices. See my yummy power sandwich & Scone. - Bikes Near Me - Kaukauna, Wisconsin

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Excellent customer service. I have been working with Afghan refugees and two times I have stopped in and staff went above and beyond to help out in any way they could. Will always recommend this place for bike needs. Thanks Lora and staff for caring about all people! read more

For quite a while Recyclist was my go to bike shop. However, over the last few months, that standing began to slide quickly. Overview Both of the Recyclist shops are conveniently located on walking/biking trails. The Kaukauna location has a literal sidewalk up to the CE trail, and the Appleton location is about 100 feet from the Fox river trail just off College ave. Most of the staff are quite knowledgeable about biking, with a bit more toward the mountain bike end of the spectrum. Maintenance, when it's actually completed, is often quality and was never something I paid much attention to after the first few time checking work that was completed. As a mountain biker it's not really wise to put your life in the hands of a bike shop without at least a basic inspection; the last thing you want is a major mechanical failure when your bombing down a gamely singletrack. If you're a recreational cyclist and can wait long periods of tome for anything, this is a decent shop to go to, but if you have any sort of timeline--say if you're a competitive racer--or are looking for very specific parts, I suggest finding an alternative shop. Pros Most of the staff at Recyclist know what they're talking about and can perform services at a readable fair price in comparison t other local shops. They're a rather large specialized dealer, so if your looking for the big S, you'll likely find a mid to high-end version of what your looking for here. They have a slight bias toward mountian bikes, but they still have a larger selection of other riding disciplines from road, adventure, gravel, commuter, and fitness. Pricing on bikes is relatively close to MSRP and not overly inflated. Cons The shop is absolutely terrible in terms of being timely for just about anything. If you've got tome to wait and are ok with constant reminders about things, then you shouldn't have much of an issue. However if you expect something done relatively quickly and don't feel you should have to constantly remind someone your paying to do work for you--be it buying a part, getting service, ordering a specific bike--is stay as far away as possible from this shop. While the mechanics generally do a good job, the shop itself is poorly managed and need considerable improvement relative to scheduling of just about anything , an the same hold true for ordering. There have been well over a couple dozen instances where I needed to remind them to order something, and it was a crapshoot if it would ever happen. For instance, after a minimum of seven times trying to order a service kit for a dropper post and not getting it because they never actually ordered it, I finally just found a kit elsewhere. This is also true for simple things like stems for bikes they carry. They don't have stock of some really basic parts for bikes they sell like appropriate bearings that pare pretty standard across the industry. For example I have 7 different sets of thru axle hubs, all of which use the same bearings. Something that common, cheap, and small (doesn't take up considerable shelf or stock space) should be on hand at all times. In other instances, when ordering frame only options, I received the frame in a timely manner, however I later found out it never came with a full set of parts. After attempting more than two dozen times to get those parts from the shop (I even would have paid for them even though they were included in the Factory package to the bike), I finally just gave up and went to a competing shop and got the parts--for free--working 48 hrs. As the shop really has no defined system for margining anything, it end up pretty chaotic trying to get things. If you're a racer, this is going to be extremely problematic, if your also a woman, this is likely going to be amplified. The more active of the two owners--Lora Glasel--of the shop fails to take responsibility for the lack of professional management necessary to run a bike shop of this size. Beyond that, she's is a compulsive liar. I've been told parts were ordered when they never were (mechanics talk), that something isn't available when it is (they just never cared to look at what distributors actually have because they're lazy), and treats employees poorly (there have been two amazing employees that have left in the last 6 months because of poor management/hostile work environment/poor employee treatment). Final This is the first yelp review I've written where I can actually say I'd never visit the business again. Being a competitive racer, getting the things you need is important and getting that in a timely manner is even more important. Because of this shops inability to stock basic parts, get parts in any timely manner, and perform services in a timely manner, I incurred $1435.76 is repair costs on a high-end mountain bike. read more

Friendly knowledgeable staff! Great prices and solid inventory of parts. They had everything I needed and were very helpful. Will definitely go back again. read more

Ordered tires online on May 22, didn't receive anything even though order status online said shipped. Called on June 4th and they said they would get on it immediately and send email update to me. Never received email. Checked back on July 2, order cancelled. No communication at all. Very disappointed. Would not recommend. read more

Recyclists Bicycle Company in Appleton are is worth the drive out to the "suburbs of Appleton First they have very good prices. I paid a little less for 2014 model that I would have paid for last years version of the same model at the shop that is in Appleton. Matt's "the guy" that knows bikes. He honest in his responses to questions. Upon walking into the store I felt comfortable. The display area is clean except for the winter indoor test ride tire skid mars on the floor. To me it means this shop has a persona of enticing to come buy regardless do the northern climate weather. Great bike shop! ( one day later update ) The bike is very enjoyable to ride, easy to pedal. I rode 10 miles the first day just in Appleton WI. Recyclist does a Monday evening ride. Be at the store ready to ride @ 6:00pm local time. read more

Love the group at Recyclist. I sent a friend there to get a bike for her daughter and they not only set it up with her size in mind, they offered to re-adjust everything if the kid got on it and something didn't feel right. The food in the coffee shop is great and the coffee is killer too. Love this place. read more

I got hit by a car on my bike. Took it to them to get it completely fixed. When i pick up the bike, they didn't go through it and fix everything like they were told. They only replaced the front rim. After getting it back i notice that the back rim is still bent, seat is loose, handle bars are still crooked. They gave me nothing but hassle. They never took the time to look over the bike and just called it good. Horrible service by all employees except Laura. I will never go back to them and suggest you dont either. read more

This is an excellent bike shop! Highly recommended. Great selection and prices and top-notch customer service, all conveniently located on a bike trail. Whether you're an avid roadie or a casual cyclist, kid, teen, or adult, they will probably have what you need, even without having the largest selection in the world. Every time I stop in, they have something new and are always eager to help (or just chat about bikes) without being pushy. You can tell that they're passionate about bikes and customer service. They're even open on Sundays! You won't regret shopping here. read more

They were so helpful, can't wait to return and purchase a bike!

Stay away. I just had the worst experience with them. They had my bike 4 days shy of 2 months and were useless. I only get my problem resolved after I contact corporate. The two men, just sitting around, didn't ask if I needed help loading the bike, didn't hold open the door for me, didn't give me an owner's manual. They did however remember to try to sell me $10 water bottles. Poor customer service and it's exhausting working with them. read more

I called these folks up with a problem with my bike and they were very helpful on the phone. I was able to talk to a tech and get the answer I needed. Brought the wheel in to get a new freewheel gear set. There was a young man there who talked to me like a real person, gave me what I needed, and installed it while I waited. It took him about 10 minutes or less. I was ready to pay for the parts and some labor as one would expect from any other bike store. He ended up charging me only for the part! I wondered, is this good business? But the truth is, I'll come back here for all my bike needs in the future and they just gained a customer. My brother had a similar experience when he was out on a ride nearby and stopped in the pick up some wire or something. He was ready to take it home and install it himself but the folks there offered to do it on the spot at no charge. These guys are great! read more