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    Winners

    4.0 (2 reviews)

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    Canadian Tire - banner

    Canadian Tire

    2.4(8 reviews)
    4.5 kmSackville
    $$

    I waited two weeks to write this review, because I didn't want to leave such a negative review…read moreduring the Christmas Season. On December 23rd, 2022, I was shopping at this Canadian Tire in Lower Sackville, Nova Scotia, and witnessed a senior staff member telling a young staff to just go lay her head down on the table and see if she felt any better. The staff looked very sick and in visible discomfort. I then overheard several of the staff gossiping about the sick staff member and talking about her needing to "learn her lesson." I don't know what inspired that, if they thought she should have given more notice that she was sick or if they thought she was hung over or what, but I could not believe that post covid pandemic, they would not let a sick staff go home and then would talk about her in a group. The staff must have noticed me staring at them, because then they followed me around the store. No less then 4 different staff came up to me, one after the other, in different aisles as I browsed for Christmas sales, asking me if I needed any assistance. It was very disturbing and intimidating. I understand that Christmas is very stressful for retail staff, but the bullying behavior of the staff towards their sick colleague was something I just can't forget and why I am writing this review.

    This Canadian Tire location never has what you want in stock and rarely has more than one person…read moreworking on cash resulting in very long lines at the register. I find their prices are also consistantly higher than other stores, even other Canadian Tire stores! The return policies are unethical and they don't answer the telephone when you call the store Fortunately there is a newer, larger Canadian Tire location a few kilometers away in Bedford that has lots of inventory and helpful staff. The Lower Sackville location could well be the poorest run CT in the country.

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    Costco - Photo taken 2024-05-21, product on shelf with no warning whatsoever expires 2024-05-22!

    Costco

    3.4(47 reviews)
    8.2 kmDartmouth Crossing
    $$

    Costco... where you'll come for the bulk toilet paper but stay for the hotdogs. Wait, that doesn't…read moresound right! Out of the two HRM Costco locations, I prefer this one for a couple of reasons. I will drive the extra miles even though Bayer's Lake location is much closer. The Dartmouth Crossing store is a newer build than Bayer's Lake. I find the aisles are bigger and easier to move around when the store is busy. The whole set up of the Dartmouth Crossing shopping area with wide, double lane streets and dedicated entrance/exit ramps is much better laid out than Bayer's Lake. Bayer's Lake was the city's first foray into a dedicated big-box shopping district. in the suburbs. Dartmouth Crossing learned from their mistakes. We usually seem to make Costco runs on the weekend; when lots of other people have the same idea. Shopping in crowded stores with stressed out people is like nails on the chalkboard of my soul. So being able to get through our list quickly and in and out of stripmall purgatory is paramount. Like any Costco, this store is a great place to stock up on the family necessities. After going through two in diapers I can say with authority that Kirkland baby wipes are the bomb and cheapest to boot. The Costco tire centre is the cheapest place in HRM to get your oil changed and has the lowest price on the big name tires. I can't leave out their dogs. At $1.50 for a drink and a gigantic hotdog it must be cheapest lunch in HRM.

    Disabled woman left in the cold by Costco…read more If you need a heat pump don't go to either Costco or Halifax Heat pumps, here is why In September 2025 a disabled woman needed to replace her worn out heat pump before the winter. It was a 15 000 BTU and it was her only source of heating for her home. The old unit she had was a Lennox and when she saw the kiosk for Lennox in her local Costco she believed that buying a new Lennox from Costco would be a smart purchase. She could not have been more wrong. The new unit was installed at the end of Oct 2025 by Halifax heat pumps and the problems started almost immediately. It was noisy from the start and it only got worse. She called the company that installed the unit and they sent a tech out who put a thermometer in the head unit and said the temps were within normal operating range. Then told her the issue was she was running the heat pump at too low a temperature. She was told not to run it below 75 degrees Fahrenheit or 24 Celsius. She had been running the heat pump between 21 and 22 Celsius and was just told that was too low. This was the first alarm bell that something was not as it seemed. The old heat pump could be run at whatever temp it was capable of running but this 2025 model needed to be run 24 degrees C or above? That did not make any sense, but she did not argue with the tech that left without doing anything more than turning the temperature up and checking it with a thermometer. This would be the theme over the next several months. The heat pump never worked right and failed to heat even half the home, forget the entire home. Aside from checking the temp input and output with a thermometer and turning it off and on a few times no other checks of the equipment were done. On a few occasions the heat pump shut of entirely for hours at a time. This was in the middle of winter and the heat pump was not keeping the home warm so multiple space heaters had to be purchased to attempt to keep the home warm enough to live in. At one point she was told that running the space heaters was causing a problem for the heat pump. Imagine the main source of heat not heating your home and being told that using portable space heaters to keep the home at a livable temperature was the problem rather than the heat pump being the problem. She called Costco to complain and ask about options and if there was a refund policy on defective equipment. Originally Costco said yes there was a refund policy, and then changed their answer and said there wasn't. After spending a miserable winter, cold and uncomfortable and with the certain knowledge that nothing was going to be done to fix the problem, the decision was made to take the loss of money and replace the heat pump. This time reviews were carefully checked to see which installers and which manufactures had good reviews. Sadly at that point it was discovered that Lennox was not well reviewed. When Costco originally sent Halifax Heat pumps to check the home and do up the estimate she told them clearly that she needed a new unit that performed the same as her old unit and would heat the entire home. She was told that the new 12 000 BTU unit would work as well as her old 15 000 BTU unit had. It didn't. The home is 970 square feet and a quick check on the internet recommends either a 15 000 or 18000 BTU unit. The new company she called came, did their own check and estimate, and quoted an 18000 BTU unit. They also offered to remove the gas from the old unit and weight it to see if it was fully charged. What a shock to find out that the Lennox Unit was supposed to have 34 ounces and yet it only had 28.8 ounces. It was undercharged. Six tech visits and not one checked to see if the unit was fully charged despite all the issues with the unit and its failure to work properly. The part that annoys me most is that the 18 000 BTU unit was the same price as the 12 000 BTU unit she bought from Costco. I'm not saying she was ripped off but I am saying the level of customer service she got from both Costco and Halifax Heat pumps was non-existent. Costco literally left her in the cold in the middle of winter.

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    Costco
    Costco - Huge ass thing of pretzels

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    Winners - deptstores - Updated May 2026

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