I was able to make an appointment at Shiny Little Diamond online for the same day to have my very…read moreloose engagement ring resized. I was super worried about losing it because it was so loose and they measured my finger and adjusted my ring within hours!! I dropped the ring off at 1.30pm and had it back by 5pm the same day and now it fits like a glove. Service was super friendly and quick and they sent me a quote via text before doing the work! The icing on the cake was they cleaned the ring too so not only does it fit perfectly now it's also as sparkly as it was the day I got it. Really really happy and will definitely go to them in the future. Thank you!

To be clear, they get 5 stars for excellent work. It was really frustrating to call so many times…read moreafter it was supposed to be done before i could get it back.

I've been here a few times. The owner is super helpful, friendly to talk with, in addition to being…read morea magician. She repaired my earring and bracelet in a blink of an eye. On another occasion, she repaired a necklace; it took a little longer, but worth the wait for excellent service.

I brought my pearl necklace to be restrung since the clasp broke. When I picked it up, it didn't…read morefit around my neck anymore. In response, the woman then pulled and stretched it to fit like a choker, which is way smaller than before. It made the spacing between the pearls wide, uneven, and frayed the threads. One side of the necklace is quite shorter now too. Make of this what you will but I would never trust them again. Count your pearls and take photos of them holding your stuff if you dare to leave it.

I had such a great experience working with them for an engagement ring. I came in with a design…read moreidea and a few custom details, not totally sure how the process would work, and Maria made everything feel easy from the start. She was incredibly helpful, patient, and knowledgeable throughout the whole process. They brought my vision to life beautifully and even managed to finish everything on a really tight timeline, which I truly appreciated. Afterward, they were also super responsive and helpful with fitting adjustments, which made the whole experience even better. I'd absolutely recommend them to anyone looking for custom jewelry or ring work. If you have an idea in mind, they can make it happen.

Maria is the best! Me and my now finance went here to shop for our first ring and she was very…read moreknowledgeable/helpful. I would recommend to anyone shopping for their first ring!

When I took a Seiko solar watch in for a new rechargeable cell, the INCREDIBLY honest proprietor in…read morethis shop told me to instead put it in direct sunlight for a few weeks. Obviously, he didn't have to tell me that. He could have instead done an unnecessary fix and charged me $60 (what he said a solar cell replacement runs). I did as he suggested and my watch is running just fine now. :-) Honesty is in too short supply in this world. My recent assessment of this being the best jewelry repair shop in the area sticks. Happy New Year! So glad you are back & on the mend, Carl.

I can't recommend this place based on an interaction that felt rude and unprofessional. The…read moreoverall attitude made it clear they weren't invested in providing a respectful, customer-focused experience.

Amazing job, excellent service, and affordable prices. I am so satisfied with the work performed by…read morePaul. He was communicative, thorough, and efficient. I had a very valuable pearl necklace from my grandmother that was gifted to my mom, and the pearl strand broke. Paul examined the necklace and quickly assessed that it will need to be restrung and that the clasp is not damaged. After his assessment and me communicating how important it was to get it done the same-day due to another jeweler failing to compete the repair after two months of waiting, he shared that he can do it for us the same day and even waived the same-day fee due to the urgency of our request and the negative experience we had previously. I think his wife was at the cashier and she typed us a receipt. She was super sweet. I also liked that the front door is locked and you have to ring the doorbell to be buzzed in - made me feel safe to be inside. We left the jewelry shop and within an hour, Paul called to tell us it was ready. The pearl necklace looked brand new. Paul did an excellent job! We picked up the necklace, paid for it, and surprised our mom. Thank you for your kindness, generosity, and professional work!

I am very pleased with the way A&G Jewelers repaired a special 14k diamond pinky ring for me for…read moreonly $45.00. Therefore, I will be back as this store is my new favorite jewelry store in Walnut Creek. We always had our favorite family jewelry store in Southern California and now that we are up north in Walnut Creek, we have our new family jewelry store, A&G !

I've came by yesterday around 2:30 and got my small missing diamond repair for my ring. Omar so…read morekind went and pick up a small diamond was not in stock in store. He and his jewel repair guy were so fast and efficient, I got my ring fix within 1.5 hour. I'm so happy this ring meant a lot to me, felt weird not wearing it and awkward that one diamond was missing. I'm so glad I found this place! Thank you Omar! Highly recommend!

I would highly recommend Zillion Jewels!! I took my wedding rings in to be inspected since we…read morethought some stones may have been lose. Right when I walked in, I immediately noticed that the environment was very welcoming and clean. The staff was also very kind! They were so willing and quick to take a good look at my rings and even offered to polish them! They did such a great job! My rings now look brand new! I also noticed that they can make some custom pieces which I will be very interested in. Thank you Zillion Jewels!

Roberto is such a nice man that is so earnest and humble. He enjoys his work and the craft he does…read more Over the years, I've had a number of repairs for him to do on our fine jewelry. He's above the board honest and charges reasonable prices for his services. The quality of repairs have been exceptional without any recurring problems and his repair timeline deliverables are always met. The store is in a cute business area surrounded by self-care salons, eateries and medical treatment services. Just love coming here and giving him business when I can.

I went there to have my wife's watch dial replace. Roberto initially quoted me $220 but agreed at…read more$200. When I picked up the watch, he gave me additional $50 discount. What a nice guy! I highly recommend this place!