THEY ARE THE BEST!! after a frustrating couple of days being turned away at various "pawn shops", i decided to try one last place. im SO glad i did, i am a customer for life. i came in today with a small bin full of miscellaneous jewelry, nothing crazy fancy- and a lot of pieces that needed to be tested. the entire team was SO warm and friendly when they welcomed me in. but i have to say, sabrine was the star of the show. she told me how much she loved looking through collections like that and got to work. as she sorted through my items, i looked at all the beautiful (and very reasonably priced) items they had for sale, so many amazing treasures!! early on in my transaction, sabrine asked me about the gold colored pieces i had, and i told her that someone at a different pawn shop the other day said there was not any gold. sabrine offered to re test them, and told me she found a couple pieces of gold. THAT was a huge trust-earning moment for me, she could have easily pocketed them as copper/brass, but was very honest. she checked in with me throughout the process, but i was content browsing and chatting with the other employees/customers, everyone was truly so nice. when sabrine told me my offer, i was so, so, so happy i almost cried- it was amazing and SO fair. sabrine was SO thorough, yet efficient with the help of other team members. she sorted through hundreds of pieces of jewelry in about an hour, and i walked out with more cash than i anticipated. THANK YOU SABRINE & granters!!!!!! read more

This Place USED TO BE COOL PLACE..... I go there was I was 16-17 yrs old now I'm 45... went there to pawn a Ring, they said $60 I was DUMB FOUNDED.. so I went to 2 other places just to see if they was right or wrong.... this was like 1 month ago, Gold was still high, first place 1 month ago in oakland $950 .. second place last week sept 18th 2025 in oakland was $980... daimond ring wrap in 14k ... Granter Pawn Shop FAIL BIG TIME. Think I was stupid or something ...PLEASE DO YOUR RESEARCH BEFORE YOU SAY SOMETHING STUPID LIKE $60 SMH SMH WHAT A JOKE read more

Wonderful customer service. I'll definitely recommend. It was my first time using their loan services.

I really appreciate the great customer service I receive here...Sabreen is always nice and helpful...If you buy or pawn-I highly recommend Granters... read more

I was in need of a little collateral pawn loan. I went to Granters. Great experience. I had some collateral. I was able to get a pawn loan off of it. Great customer service. Very professional. read more

Every time I come into Granters pawn shop. They are fast and efficient I do business with them a lot and will continue in the future

Easy and great experience and staff was really nice , helpful on helping me find exactly what I was looking for and customer service exceeded my expectation . read more

Granters Pawn Shop - Exactly what I was looking for. - Jewelry Near Me - El Cerrito, California

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What a great place to do business with! Everyone I dealt with was kind, friendly and helpful. I even had a little issue post-purchase and they handled it quickly and professionally. I couldn't offer a higher recommendation. They're great people and treat you right! Five Stars All Day Long!! read more

Fortunately, we don't have to pawn very many items, but if I ever have to pawn anything, it has been at this location they've always been friendly. They've always been fair. I will continue to do business here and have for over 20 Years. Excellent Pl. to do business. read more

I brought in 2 watches and got them back with one of them completely destroyed. Can you explain ?! I've already called and left voicemail. I don't understand how it's all cut up on the inside. read more

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They are professional and knowledgeable. I made a few transactions that I feel good about.

Vito and his crew went over and above helping me recover a stolen guitar they wound up with. it's great to meet people who care about helping this much. thanks!! read more

Quick in and out. This was my first time.pawning something and they explained everything to my understanding stone was the gentleman who helped and he made it easy for me, the supervisor was also very helpful I will be definitely going back read more

big "t" your the man! When it comes to deals. I will not go to another pawn shop. Before I go to harbor freight or the box store i go to Granters. Just go me a new Router in the box. Thansk big T for working with me on my meager funds. David read more

My first ever visit to a pawn shop. It was about what I expected. I wanted to sell an orange Yamaha AES 1500 electric guitar. They are listed on Reverb for somewhere in the $1300-1400 range. Of course I didn't expect to get that. The guy who helped me was courteous and took the guitar in the back to check it out. He told me that they had checked to see what the same model had actually sold for, which was as high as $1000 and as low as $800, which is about what I expected. What I didn't expect was their offer, $300. I understand that they need to make a profit but I would l think that 25% or so would be reasonable meaning that maybe they would pay me $600 or so. $300 seems insulting. I won't be going back there any time soon. https://reverb.com/marketplace?query=Yamaha+AES+1500 read more

Llevo años yendo a esta casa de empeño desde que me mudé a Richmond. Siempre obtenga un excelente servicio profesional. Gracias para mi dinero pronto. Antonio C. read more

I dropped by to check out the rings as I pondered what to get my daughter for her birthday. Her birthstone is butt ugly so I was at a loss for what to get her. The man behind the counter was professional, knowledgeable and neither ingratiating nor pushy. I let him know I had allotted two months to look for the ring, so I expected this process to span multiple visits. And then I saw it- a lovely amethyst in a white gold setting. And it was on clearance. Although I knew that I was being impulsive, I ran to the bank, pulled out the money and bought it ten minutes later. What I allotted two months to find I bought in less than 30 minutes. Will I end up giving it to her? Maybe, maybe not. It's on my finger now for safekeeping and it looks really nice. And it was on clearance, and I have time to save more money, and, and, and... The excuses to keep it for myself and come back for something else keep piling up. This place is now my go-to. Thanks, GRANTERS for giving me great service and peace of mind as I attempt to give the perfect gift to a teen who may or may not be able to show how much it means to her. read more

Contacted regarding selling an autographed baseball. The woman that helped me over the phone was very polite and professional. unfortunately, Granters didn't purchase my item but it's all good. It was awesome to be able to call and send over a picture of my item before showing up and wasting time. Definitely will try them again on the future. Thanks read more

Big T and the crew was kind curitious, awesome. I highhly recommend them to anyone. Thank's for the awsome service.

Good selection of items, including Rolex Submariner watch. Big T and Mike were very helpful, would recommend.

Nice people, fair prices and cool stuff to buy in their store. They tested everything and were very patient with me.

First time I've ever pawned anything. Marta was very helpful. Vito was also friendly and answered my questions readily. The atmosphete was casual and relaxed, which is grest, because let's face it, we're there with our valuables, at a stressful time, when we need some quick cash. I hope I never have to pawn anything again, but I would definitely return to zgranter's if I did. They made this a pleasant experience and it's reassuring to know I can get cash when I need it. Even redeeming my items was low pressure. The cost of the money was very low compared to the cost of bank loans and much lower than hard money loans. This is a good option! read more

Until I was referred to Granters by my favorite jeweler, I had a negative view about pawn brokers, but when I went to Granters, Vito, the owner was very professional, friendly, honest, and fair. I have as much confidence in him and his business as I do my jeweler. I will not hesitate to use them again in the future. Dana F. read more

Any and every time I come in. I'm greater and treated like an exclusive guest. Looking for a specific watch and my guy found it, and had it ready for me first thing in the morning. This is the only shop I go to in the Bay. read more

They gave me an honest pricing and advice on gold Pawn shops will try to be shady but they was honest from the beginning of our conversation Would recommend hem for future business read more

I have never been to a pawn shop and have been wanting to go because I have a ton of loose and random silver and gold jewelry. I was educated by Rex and appreciated his time and information. I brought a small box of items and walked away very informed and with cash $$. Thanks for your time and for schooling me. I'll come back. I feel safe and comfortable going here as a woman. Great place! Plus maybe I'll come back to buy that diamond sparkling ring. read more

Thank you so much Sabreen for helping me find exactly what I was looking for today! Granters is always my #1 location for finding nice pieces and trinkets when I'm ready to splurge on myself or looking for a nice gift! read more

Griffin was amazing! Great service and even better prices! I absolutely recommend this shop and will be coming again.

I stumbled across their website about a week ago. I was looking for some golf clubs. The name of the post was for some TaylorMade 85s. But the pictures of the post and the description inside the post was for a set of callaways. Which is what I was looking for. Made an offer on the post. A counter offer was made. But that wasn't the only change. The pictures were changed and also the description was back to what it was originally supposed to be which was for the TaylorMade. read more

Always here for the brutally honest feedback. I was helped by I believe Jerren and Alex and the manger (they are in training) and let me say .. .. I didn't know pawn shops had customer service like this. They were so nice and straight forward and don't get me started on the quality of jewelry in this place. Nothing trashy or inexpensive looking. A lot of the items are price very fairly and below market value. As well as Everything looks very well taken care of and the ambiance is not pressuring. Unfortunately I didn't find what I was looking for but I will be back in keeping my eye out for opal rings !! Thanks you guys You make the holidays easier for people with a low budget !!!! read more

Great thing for stocking stuffers with great prices. Can't go wrong with jewelry And if you don't like jewelry, there are other things to shop around read more

Granters the best and probably only reliable pawn shop around, the staff is always nice pleasant and friendly.

I wanted to sell a couple o jewellery items from an estate. It was my first time in a pawn shop. It was a very good experience! They were very nice all the way through. read more

Had found some great items from my father who passed some time back that i needed to sell. Came in last minute not remembering that they close at 5:30 and Sabreen got me thee best prices and was super friendly. Definitely will be back...i was able to come in and still leave happy and satisfied with the customer service. If you ever feel bad about selling anything or going through a pawn shop..Dont Sabreen made me feel comfortable and right at home with staff as we laughed about bay traffic. Visit them they are the Top Pawn Shop in my opinion. read more

super nice business: highly professional, thorough, courteous, pleasant atmosphere thanks to the staff. The whole visit exceeded my expectations. read more

Had a great experience first time with owner, went again last week and had a very bad experience, if you are a white person you will get treated fairly, if you are a person of color talk with the owner only he is cool however, the rest of the staff not the owner especially the male that was their yesterday it is my belief that he was very rude and I felt like he was being racist and uphold white supremacy for the way he treated me, and trying to take advantage, the first I brought in 100oz silver bar and coupled of silver rounds over 20 owner was cool gave fair value loan this second time I brought in a kilo silver bar, 3 10oz silver bars, 55 1oz silver bars and 5 silver rounds, the white dude was like it fake and we can't test it regarding the kilo bar, he then said had to cut it half and was like then and then he was i don't want to and can't and I was like ok then just give me what you can for the other items and I won't pawn the kilo they then tried to write 3 receipts charging $15 instead of just putting it one receipt or invoice, even though it is all silver bullion just in different forms, so then I was like ok just give me the bars and then they offered me less money at first it was $15 they said which isn't true and then because I wanted to just keep on receipt and just pawn items that fit in one receipt they then were like we can only offer you$14 however if I was a white person i belief this would not have gone like this people of color be careful because there are other places that will treat fairly and with equity this place is just trying to make as much from people of color and not being fair had a great experience first time and this is worst experience especially the staff that are not the owner silver bullion is silver bullion if you were able to test 100oz you can test a kilo and if you can't then you should be working at a pawn shop for lack of knowledge, you cannot offer say you offer $15 per oz which is a lie would have been $840, and offering in multiple receipts to charge $15 witting fee shady and okay, and then I was like I am just going to pawn the bars then only offer me $700 when it was 50oz of silver at $15 was $750 and only want to give me $700 because I took some silver back only 5 piece they then wanted to give me a $1 less and ask respectfully and please if they can do $715-$720 and were very rude and said no so i did not pawn other places that will treat you with dignity and better places do not go here unless owner is there They said had to done multiple invoices because different items not true, silver bullion is silver bullion regardless if in coins or bars, when I went the first time I had multiple silver bullion in a big 100z bar and lots of silver rounds and all put in one receipt not okay and will consult with legal attorney and California state law and federal law and make a complain with proper agency and if i have a case then will take to small claims for fraudulent claims because i do not believe that what they told me is true and were just being racist and discriminatory to take advantage or not do business but again i no longer want to do business' with people like these read more

I have been taking my wedding ring to some high end jewelers to fix a loose diamond but nobody will fix it they recommend me to take it back to wear I bought it...how ever I passed by this shop and thought well all see what they say. Right away after they saw it they said they could fix it and they left it beautiful so nice and Shiney and no more loose diamond. I highly recommend this shop for any expensive jewelry repair or any jewelry they did a great job..and the price is very affordable and the staff is very polite. read more

I was visiting from out of town and visited this shop, and as we were leaving they gave my grandson a $24 pair of noise cancelling headphones for free. That was super nice, thanks again Vito! read more

Hello my name is Rick , i've been shopping here at the store for over 15 years ! I love this place they are fair their prices are fair, they don't rush you and you definitely don't feel pressure to buy anything but the prices are amazing thank you again! read more

Granters Pawn Shop - Diamond stud earring price too low to list extremely good clarity - Jewelry Near Me - El Cerrito, California

Every time I come here The staff is extremely polite and helpful. I have come for a few different things and each time I have had a pleasant experience. They are clear and honest about each of the expectations. I have punched gifts for my kids and husband here. Everything has been great quality. I will definitely be coming back for Christmas this year. read more