Amazing apartments and wonderful people around. Nice amenities and very good dog park.read more

My daughter and I have lived here for almost a year and we have only experienced positive…read moreinteractions with staff and other residents. Management is attentive and helpful with any concerns or maintenance requests. Things are addressed promptly. I truly enjoy the amenities of the apartment complex. Villas at the Rim is also located in great proximity to medical facilities, shopping and restaurants. We are very happy living at Villas at the Rim.

Pricey AF and seems colorfully dated. The only. Oil thing was the sound proof windows to not hear…read morehighway. Also, storage room. This is not the place we chose. Just too much color and the leasing office seemed dated. The parking garage didn't seem safe. Seemed open to public. The place needs someone from an upscale decorator to come in and tone it down. Manager gave toys and was so nice.

I have been on a mission for the past six weeks to find a new home. I have been to nine different…read morecomplexes that fit my specs. While I did not choose Mosaic, I wanted to let people know the front office was helpful and responsive. The site was perfect for accessing the Pearl and Museum reach. Fireplace was a modern touch, and kitchen were spacious. WD hookup for small. Yet the amenities were lacking, and the hallways were dark.

Well, thanks to Park at West Ave (P@WA) my family was homeless for 24 hours…read more We visited the property two months ago to find a temporary home for our family of four as we were relocating to the San Antonio area. We viewed their 2 bedroom townhomes, but finally decided on leasing the 3 bed townhome to afford us more space. While we didn't get a chance to view the unit we would ultimately be leasing, we were assured it was almost identical to the 2 bed we toured. Because we lived 2 1/2 hours north at the time of reservation, we postponed signing the lease until we could do an in-person walk-through. Thank God we did. Lori was our leasing agent and the individual who gave us the tour of the units. She was also the one who took us to the unit we reserved to do our pre-move in inspection. She should've just told us to start looking elsewhere. Black mold in the bathroom, unknown mold in the kitchen cabinet, hornet's nests everywhere on the exterior walls and eaves, cobwebs throughout, broken blinds, cabinet shelves and doors? I was shocked that Lori would even bother to bring us to such a place! It explained why she kept rushing us to get back to the leasing office to sign the contract. The fact that she thought we would after seeing all of that was insane. I asked to speak with Sarah (the apartment manager) when I became infuriated at the realization that her employee expected our family to be okay with this s#!tshow of a townhome. That, coupled with the fact that all of our worldly goods were to be delivered to this location within 48 hours, enraged me. Sarah brought over the maintenance supervisor and attempted to mitigate all this drama, but it was spiraling out of her control as I peeled back the layers. We had nowhere to sleep that night, so I tried to find a hotel asap. Thankfully we did, but we were still left with not having a place to receive our home goods. Sarah offered us another unit, same situation: pests, cobwebs, dirty cabinets, hornet's nests, etc; in addition to the unit's being way too small. We agreed to let them clean up a unit for us to move into the following day. I left feeling dirty and pissed off. As I lay in our hotel bed that night I came to the conclusion that there was no way I was going to rent a place that was too small for our family for close to 2K a month, just because P@WA didn't have enough respect for potential (or current) residents to take pride in their property. The plan was to temporarily rent the smaller unit until one of the 3 bed units could be "brought up to standard", then have us move into that one. So, to recap: 4 moves in less than a year? We're a lifetime military family and we have never done that with the Army, let alone because a "luxury" property is too lazy or inept to maintain a unit. We called the property manager and told her we would not be returning and asked her to refund our complete deposit. She did so. It's been a week and a few days- we just received the refund check today. I wouldn't recommend P@WA to anyone, let alone military families. I think the property is a pig painted up with make-up. That's actually an insult to pigs. We were left scrambling to find a place to live with our two children and I'd be utterly disgusted if anyone involved in this debacle still has their jobs.

I've been living here for an year and 3 month and here is the reason why I'm giving 1 star and…read moretaking my time and effort to give it! I wish I can cancel my extended contract. Overall, this place is in good location. And decent amenities such as gym with tower service. However, my truck got broke into and this is very common here. they don't even care about it. Really, It's been happening alot here not just me. When I saw the other truck was on bricks with no tires on, I thought they were replacing them. But it was actually some one stole their tires and left truck on bricks. I got all of my stuff from the truck stolen. The office told us to make a police report, and they can't do anything. Well ok. This can happen anywhere too I guess. They have a patrol for the club house to make sure to kick everyone out at 10pm, but not for security of tenants. Fine. Second, the trash valet is trash as it is. I don't know who the contractor are, but they simply throw your trash bin away after they pick it up. I put out trash bag and recycle bag separately and they don't even pick up the recycle bag. Instead, they just kick the regular trash bin (or throw it back to floor) your are lucky to find your trash bin out of your door after you put them out. I found mine front of the next door because there was 2 of them and one is like on picture. I really don"t see the point of paying $35 a month when I actually have to go dump out my recycles every day. Overall, this apartment looks great when you see it while you do a tour. But what you see is just sugar coated. It is not worth it to pay this much money for this place. I truly regret my contract here. Do more your homework before you move in here. Oh. I had to add up some more after I read the other reviews. Yes. There is a lots of dogs. I do love pets but there is alot of people don't clean up after their beloved one do their job. I stepped on the poop few times already. There are so many other things to mention too such as fixing dish washer like 5 times and still not working, gate clicker issue that happened many times and other stuff that other ppl mentioned. But can't point them all out because there is SO MANY!!! Updated on Sep 29. Wow. Trash vallet guy took the top of the tiny trash bag, then left the other bag. To be clear, the top of trash bag was very small amount bag that the bin lid was closed all the way. It's not like I put out two big trash bags that can't even be closed. I checked my neighbors to see if trash valet guy have been came through. Worthless. I can't even find this apartment on the better business breu. I researched whois for the parkatwestave and it only shows they are from Arizona. I'm going to find out and report them to BBB as well.

Been here for almost 4 years at Estonia I really like the apartment and the complex as well it's…read morecalm and peaceful nothing major...only issue I have is with the garage gates that stay open causing people to break in to cars and stuff.... They need to put cameras at the entrance just for safety but overall it's good place to stay got stores and stuff around...

Great maintenance team. I've only had pleasant interactions with office personnel. My only real…read morecomplaint is my off property San Antoians enjoy racing down the street behind the building I'm in and sharing their playlist as they pass; volume at 110 decibels to shake me awake at 0200. Not the property's fault it's just San Antonio. It's encouraged me to leave the state.

, I would like to share my experience of residing in these apartments for over four years. During…read moremy tenure, I encountered numerous instances where individuals entered my apartment without my explicit consent, despite my previous warnings expressing my discomfort with such actions. Regrettably, these incidents persisted. In response to these repeated breaches of my privacy, I was compelled to file multiple police reports, including one for burglary due to the damage they caused to my door. Furthermore, I was left without an air conditioning thermostat for approximately three months and a patio door for six months. Even when my apartment flooded, causing significant property damage to my own, I recall that staff or maintenance did not respond the following day. Subsequently, I was presented with a document from Janet in the office, which essentially stated that my apartment had never flooded. She had provided me with a different description of the purpose of the document, but it ultimately amounted to requesting me to claim that my apartment had never flooded, despite the fact that it had . She had deceived me and had to sign a document that was false. that wouldn't be the first time. The situation escalated when the maintenance staff and apartment associates disregarded my property rights by accessing my belongings without my permission. . A particularly egregious incident occurred when the maintenance/staff did not offer assistance to enter my apartment after I had locked myself out. However, when they wanted to gain entry themselves, they disregarded my changed locks and essentially broke into my apartment. I recall a specific incident where I had just left my apartment and, as I was about to go leave the gate , I noticed the maintenance staff entering as I was leaving. Within a matter of minutes, they had already reached my apartment. They explained that they were looking for something and cooling and heating wires in my unit, which I understood to be related to the time of year when I did not have a thermostat. It is concerning that many of the similar instances mentioned in previous reviews that have been removed from the platform. However, there are still numerous similar reviews available. I am not the first person to have experienced these issues, and I believe it is important to raise awareness about this matter. Despite events, these individuals persist in attempting to extract an excessive amount of money from me, even though I was paying more than the amount I had initially stated. The discrepancy between what I paid and what they collected remains unclear, and I am uncertain of their intentions. Nevertheless, they are attempting to charge me an additional 15,000.

Love this place. The office staff is super sweet and attentive. Everything is kept clean and up…read moreto date.

My first year living in this apartment complex was wonderful, and I had no complaints at all…read more However, during my second year, the experience has completely changed. It seems like there is a new issue almost every day, and considering how expensive these apartments are, the number of ongoing problems is unacceptable. The office staff is another concern. Instead of providing solutions, they are often unhelpful and sometimes rude. They do not clearly explain policies or procedures, and the terms and conditions seem to change frequently, even though I originally signed a different lease agreement. There are also too many rules and restrictions. While some neighbors are very friendly and respectful, others are rude and inconsiderate. It is common to hear arguments and disturbances throughout the community. Although the property is attractive and generally well maintained, there are still issues such as cigarette smoke odors, despite smoking not being allowed. Another major inconvenience is the guest parking policy. Residents often need permits for visitors, and when the office is closed, it can be impossible to obtain one. This creates constant concern that a guest's vehicle may be towed. Overall, while the complex is beautiful and clean, my experience during this second year has been very disappointing, and I would not recommend it based on the management and ongoing issues.

I lived at Viridian for 6 years staring in late 2019. At first things were great.....and then a new…read moremanagement company took over. It would be too long to get into, so I will just list the pros and mostly cons. Also, management seems to be offering incentives for positive reviews. As you can see, most of the "5 Star" reviews have no details written, how odd. AVOID AVOID AVOID THIS COMPLEX. cons: They do not require a security deposit because they are going to charge you for EVERYTHING Cheaply built, wall is crumbling due to building leaning in the wind Cheap appliances, dishwasher broke twice, dryer is terrible $1300+ for a 1 bedroom, under 600sqft. Rent has been increasing for the last 3 years, but no improvements to property have been made Dog poop on every piece of grass all over property and in dog park and sometimes on sidewalks Gates are constantly breaking and not working, cars have been stolen and from the parking lot. As of writing this the front gates have been broken for a month with no update from staff. Mail gets stolen from mail room and from your front door The property has fallen into general disrepair, sprinklers leaking, dog park fountains torn apart, trash everywhere in hallways, parking lots and on the stairs. Walls are thin and people love to slam their doors at all hours Gym only has half of the machines working Pool is gross and not kept up Stray animals in abundance, I was bitten by a stray on the property and had to get a rabies vaccine. Yes, I did let the complex know about this, no, nothing was done about it Valet trash service will randomly not take trash from hallway, even if its not a scheduled holiday, it's also not optional, you must pay an extra $30 a month for this There is only 1 dumpster on the property that breaks frequently, so trashed will be piled up for days They understaff so office is not reliable for in person visits The office staff will not answer the phone and there is no option to leave a message half the time I personally witnessed the manager April ignore the phones while the other girl was taking all the calls pros: HEB is down the street Maintenance people are timely and polite