wish I looked at the reviews before taking my laptop here…read more.. I brought in my laptop and they called me a few days later saying they couldn't find the part needed. I was charged $65 for a diagnosis fee and asked for a refund since they couldn't even fix it. I was told no and it is nonrefundable. Then they bring my laptop out and the screen looks MUCH worse. I go to turn it on and a message pops up saying the cooling fan has been disconnected. They did reconnect it but said the additional damage to the laptop was just because they had to look at it. I paid $65 to have the screen more damaged. Terrible place.

Took in my laptop and charger. Laptop was not working. They sent it to another company to look at…read more Had my computer over a month. They never contacted me about the repair. I called every week and they never had a status update for me. Finally I decided I would just get a new computer and asked for my broken one back. When I went to pick it up they did not have my charger. They said the other company had it and they would not be able to get it. The company does not communicate with you nor was able to fix my computer, they had it exactly one month and a day. No communication, no customer service. I would not recommend using them. I paid the $60 diagnosis fee for nothing and they kept my charger.

The two staff members were polite and friendly. They replaced our iPhone batteries and even fixed…read moresomething on my husband's phone were didn't know was wrong! The price was as fair as prices are these days. I will go back as I need a new key/fob combo for my hubby's truck. The only reason this is not 5 stars is I would have liked to have been warned that my phone would complain about the cheaper than an Apple brand one. Otherwise good job, guys!

Warning ! DO NOT purchase "Big Larry" flashlights made by NEBO from this store or anywhere else…read more They sell them with NEBO-brand batteries installed which leak and corrode internally which destroys this $30+ flashlight. Corroded batteries are IMPOSSIBLE to remove from the "Big Larry" and both the Batteries Plus store manager and the liars at NEBO refuse to honor the advertised lifetime warranty and replace or even discount a replacement flashlight. Lack of after-sale responsibility and horrlble customer service is good warning to stay away from the store and the manufacturer !

I am so pleased with the service, knowledge, and skill that Ken brings to our town. The work and…read moreprice are great. I will recommend him to anyone. He goes above and beyond. Better than any similar computer repair businesses in Springfield.

Address (4050 S Parkcrest) is a residence with no signage. No one answered doorbell (11:21 a.m. on…read morea Thursday). I have no problem dealing with a home-based business and maybe there was a special circumstance (owner on long call with customer?); however, it was disappointing to find business effectively closed without explanation.

this place is amazing! Sam took care of my problem, kind, helpful, smart and before I knew it, all…read morewas fixed!! thank you and I definitely will refer you all! My apple iphone is back to normal! thank you again!!

highly recommend not using this place. Verizon sent me there for apple care warranty work,…read moregentleman who looked at my phone broke my screen upon doing that (they did pay to have it fixed) but after having the initial work done they did not deactivate my old phone components which lead to me spending my weekend fighting to get my phone unlocked so i could use it.

There's a reason that Herb has such long white lines. He has a great reputation, large knowledge…read morebase, wonderful skills and a good personality. He was able to fix our TV and our washer on different occasions.

Our 55 inch tv went out and I took it to them. Our TV was fixed within 4 days. Price wasn't bad…read moreeither. Will definitely use them again if needed. Thank you all