Power equipment not well maintained. Was a repeat customer for 25 years. That ended today. Pity.read more

You guys save the day everytime. Sergio was very polite, very informative and helpful. Thanks…read moreagain. Coming back soon to rent a tiller.

We have used AA rental for several parties over the years (including our most recent rental in…read moreAugust 2026): Our request is always small (a few tables and chairs and table cloths) and everything always goes smoothly and efficiently. They are very responsive and helpful- even for the small jobs!

Friendly, fast set up and take down. There was a slight mistake that was rectified immediately…read more Heartily recommend this service. Don't recall the set up guys names but the take down guys were Mike and JB. They are awesome!!

I can't say enough great things about Wirtz Rentals in Summit! The entire team was professional,…read morefriendly, and incredibly helpful. They made the whole process smooth and stress-free, answered all my questions, and truly went above and beyond to make sure everything was taken care of. Their customer service is top-notch, and you can tell they genuinely care about their customers. I would absolutely recommend Wirtz Rentals to anyone looking for reliable, trustworthy service. I would absolutely rent from them again!!

Wirtz Rentals has been absolutely amazing to work with. I have been using them for years. Their…read morestaff is incredibly knowledgeable, professional, and always willing to go the extra mile to help. From start to finish, the entire experience has always been seamless and stress-free. You can truly tell they care about their customers and take pride in what they do. I wouldn't go anywhere else. If you're looking for dependable service and a team that knows their stuff, I highly recommend Work Rentals. They are simply the best!

Rented a few things from BI Rental recently to install a basketball hoop in the driveway -- a pole…read moresaw, power washer, and a mini skid steer with an auger to dig a deep hole. The equipment was in great shape, the prices were fair, and the people there were super helpful showing me how to use everything. Definitely made the job a lot easier. I'd rent from them again without hesitation.

This was the second time I rented large power equipment from BI Rental, and was even a better…read moreexperience than four years ago because when the scissor lift was delivered, the deliveryman helped me determine very quickly that it was absolutely not the right equipment for what I wanted to do, and he immediately took it back and brought out the correct equipment, which was a Niftylift self-drive boom lift. I just had to pay the difference between the two rentals, and the bucket boom was fantastic, and allowed me to safely and easily do a lot of tree trimming and repair work that would have been incredibly dangerous with a ladder or on the roof. The delivery cost was more than reasonable and saved me a large amount of time. After the deliveryman spent ten minutes running me through the operation, it took me about twenty minutes on my own to get comfortable with the equipment. It more than paid for itself by saving me either hospital and insurance costs, or funerary expenses on my family's part. Just as with last time, the staff at BI Rental are all about efficiency and making sure the customer gets the greatest value out of their rental.

Needed a replacement part for our GE dryer. A moment of under promise and over perform. Part came…read morein days earlier than anticipated and was able to resolve our issue promptly.

Great for price, customer service and delivery. Very happy with my recent appliance purchases.read more

After two weeks without any updates my wife got a call out of the blue from the shop saying they…read morewere coming out to drop off our mower. My wife told them that no one was home but they dropped off the mower anyways. When I got home later that afternoon, I found our lawnmower just sitting in the middle of our driveway. Someone could have stolen our mower but this guy clearly doesn't give a crap. He just left it here. Because of his incomplete and improper repairs on our snowblower I inspected the driveshaft to see if the repairs were completed satisfactorily...and they were not. On each side of the gear box retainer pins and washers were loose and unsecured. So not only did he not repair the snowblower...when he broke the lawnmower...he didn't repair the lawnmower properly. This business sucks.

Ricco's Repair was able to provide a quick turn around on a portable generator. They replaced the…read morepull cord and cleaned the carburetor. The engine is working like a gem.

I spent over $4,000 on a brand-new zero-turn mower from TERPSTRA'S. Two months later, the clutch…read morecompletely failed. I dropped the mower off for warranty service and also requested an oil change and blade sharpening. Nearly three weeks passed with absolutely no communication from the service department. No phone call, no update, no explanation. I had to call them to find out what was wrong with my own mower. When I finally spoke with Ron, the service manager, he was short, dismissive, and unwilling to answer my questions about why a major component would fail after only two months or whether I had any options for an exchange or refund. Then my husband called, and suddenly the mower was ready for pickup. The oil change and blade sharpening I requested were never done. The manager offered excuses instead of accountability, including telling me weekends "don't count" as part of the nearly three weeks they had my mower. I bought a brand-new mower because I have a large property and needed reliable equipment. Instead, I got a major mechanical failure after two months, weeks without my mower during peak mowing season, poor communication, and dismissive customer service. Spending over $4,000 apparently does not guarantee reliable equipment or basic customer service at TERPSTRA'S. I will take my business elsewhere and would not recommend their sales or service department.

I arrived at Terpstras after closing needing to purchase additives to service my lawn mower for end…read moreof the season. Dan was extremely knowledgeable and helpful I would highly recommend this business for all your lawn mower needs. I will always use this business!

To start Ken was very professional when I spoke with him over the phone about my requested service…read more Once I dropped my rider off it was just a couple of days when he phone stating that my requested service was completed and for a great price. It's been about a month and my rider is in great shape for the summer cutting season. Thanks Ken and his shop help, forgive me I forgot his name.

Ken was extremely nice and helped me load and unload my lawn mower . His turn around time on a…read moreholiday weekend was 2 days. I highly recommend his service.