I am very happy with the caring and professional services provided to my 92-year old friend…read moreresiding at a facility in Burbank. All of the Gentiva team have wonderful and I know that my friend is in good hands. I want to especially thank her nurse Gosia for the professional and compassionate care provided to not only to my loved one, but also to me. Thank you Gosia and Gentiva.

I've had nothing but positive experiences with the people who work here. They are very caring and…read morecompassionate, they treat you like family. I wouldn't pick anyone else for the care of my loved ones. All of the staff are incredibly helpful and friendly.

Amazing care all around The 24hr hotline was especially…read morehelpful in giving us the peace of mind Every staff is full of empathy and knowledge Thank you for helping our sister cross the bridge Bless you all

I had the chance to have a family member come here for hospice and the nurses here are true…read moreprofessionals. They comfort and care for everyone with total respect. There is always someone there to ask questions and monitor the health of all patients. Parking is tricky as they don't validate and have valet. There are plenty of metered parking nearby.

My wife has Inflammatory Breast Cancer (IBC) - Stage IV, Metastatic, Aggressive. Like 90% of IBC…read morepatients, the IBC was already Stage IV when it was diagnosed. We opted for the hospice option because it was already spreading around her body. Life Choice Hospice has been there for us with a caring and professional intake session the morning after we contacted them through their website. That evening, Life Choice had delivered the equipment that my wife would need and started transitioning her to her new medications. We have a core care team of three. The names I have been using for them on our CaringBridge page are: The Amazing Nurse Julie (the primary caregiver who expertly changes the tumor's dressing and provides on-point answers, advice and support for both of us three times a week), The Fabulous Jessica (social worker whose visits, calm assurances, and insightful suggestions are truly priceless), and Stephanie the Magnificent (our Certified Nursing Assistant - because like a magician, she can turn my wife's soiled bed linens into clean ones really fast without my wife ever having to leave the comfort of the bed). When my wife woke up in pain at 2 am, we called the Life Choice Hospice 24-hour line, expecting to get an AI or an answering service. A Nurse Practitioner (NP) answered, (yes, a real person), and had the on-call person here in less time than we usually had to wait in an Emergency Room. The on-call (I forget if they were LPN or NP) was professional, caring, understanding, competent, and thorough who took care of her and did not leave until she and I both understood what was going on, why, what they were going to do about it, and what I had to do and watch for as they change her medication dosage and frequency to adapt to her increasing pain levels. We have needed the Life Choice 24-hour services at other odd hours between 11 pm and 4 am, and, while the NP on the phone and the LPN or NP that showed up were different, the pattern of professionalism, care, concern, and thoroughness was the same. When she noticed that I was getting overwhelmed with caring for my wife, The Fabulous Jessica suggested a "respite" meaning that my wife could visit a 24/7 care facility for 5 days to give us both a break. I did not know such a thing existed or could be so beneficial and timely. All three of my wife's core care team continued to care for her while she was in the 24/7 care facility. Life Choice had already contracted with a service award-winning facility, arranged transportation, got my wife settled in there, provided continuity of care by keeping their previous schedule, and coordinated the care my wife received from the 24/7 facility when Life Choice was not there. If you could use the help of a caring, competent, and understanding team of medical professionals like this, please contact Life Choice Hospice and Palliative Care. They accepted both my insurance from work and Jean's Medicare Part A.

My family decided that my Dad required hospice care towards the end of his life and we chose…read moreLifeChoice for that need. We were assigned Emily as our case manager and she was great to work with. However, we interacted the most with Grace who was on-call at the time we engaged them and helped my Dad a good bit during his last couple of days. Grace was super patient with us when we asked lots of questions about his care and hospice in general. LifeChoice also provided a rabbi for us and I think my father really appreciated that the rabbi visited with him for over an hour. I think they provided my father a lot of peace and comfort during his final days. My only regret was not engaging them sooner. Thank you LifeChoice for all of the help you provided my father and our family.

You better keep up on supplies yourself. If you have home…read morehospice care,because if your low they are stingy. You may run out and good luck getting ahold of anyone.

A Hospice Experience That Left Me Traumatized…read more I would not recommend Rainbow Hospice, specifically their in-unit hospice located at Resurrection Medical Center, based on my experience during my mother's final hours. My mother passed away early in the morning on January 25, 2026, while under their in-unit hospice care at Resurrection Medical Center. When my mother entered the active stage of dying, the hospice staff did not explain what was happening or prepare me for what I was witnessing. Despite clear signs that my mother was actively dying, the nurse refused to confirm this and did not advise me to call family, which is a critical responsibility in hospice care. After my mother was given morphine and Ativan, she began coughing heavily, moaning loudly, and tearing up. I repeatedly went to get help. An older male nurse named Ray, who was working in the in-unit hospice at Resurrection Medical Center, responded in a way that felt dismissive and uncaring. Instead of explaining that these were end-of-life signs or offering reassurance, he handed me a book about dying. When I returned again concerned about my mother's loud moaning and coughing, he told me that if it was bothering me, I could go sit in another room. At no point did he explain that my mother was likely in her final moments or that death was near. When my mother had thick mucus coming out of her mouth, I had to ask whether I was allowed to wipe it away. Even then, no one explained that this was a normal part of the dying process. I was left without guidance, reassurance, or emotional support during one of the most painful moments of my life. Another hospice organization later explained that families are typically clearly informed when a loved one is nearing the end, especially in an in-unit hospice setting, so they can prepare emotionally and decide whether to call family. That did not happen with Rainbow Hospice, and I deeply regret choosing them. Hospice care -- especially in-unit hospice care within a hospital -- should provide clear communication, compassion, guidance, and emotional support. Unfortunately, Rainbow Hospice failed to provide that for my family. Do not take your loved one here if you expect honest communication, emotional support, or clear guidance during the dying process.i am traumatize .

Capital Hospice provided in-home care for our Mom this past July. Mom at 95 was diagnosed with…read morestage 4 cancer. Once she made the decision to be at home with family we called Capital Hospice. Capital immediately provided equipment, hospice nursing, medication and a twenty-four call line. We are so grateful for the attention of care that Mom and the family was provided- even a visiting Chaplain on the morning of Mom's passing. Candace and Benjamin of Capital were the angels that enabled us to safely meet Mom's needs.

A big THANK YOU to Natalie RN and John RN who cared for my mom in her last months and moments…read more Natalie was her main provider from October 2023-February 18th 2024. Natalie was on top of everything going on with my mom's health - including ordering equipment to assist her and keeping the nursing staff at the Radcliff updated. John was caring for her in her last moments. We appreciate how they kept us apprised of any changes. Thank you so much! Lisa Smith Family of Heather Lartz

Positives: The facility is nice and peaceful, depending on what other families are there…read more Nursing/PCN staff was mostly compassionate and kind. My mother-in-law was brought in on Mother's Day. We were originally told she was only approved for 14 days of hospice, no mention on what would happen if it took longer than 14 days. It took a week to hear from social worker regarding her situation because social worker was out of town. no on-site chaplain, but one was available upon request. Social worker promised support with FMLA and a note for work, never received either. My husband was promised bereavement/mental health support, but only after she passed. it's been over a week and nothing. We have to track down the social worker to do her job. The last week of her stay, several loud families were visiting patients in the hospice house, with no enforcement of rules, rowdy guests, or inappropriate behaviors after we were told the teenagers in our party need to be on good behavior. The last few days of her stay, visitors, nurses and staff were talking loudly outside of her room about their personal lives. Completely inappropriate. Have had to ask staff several times for pain meds for MIL, she would be moaning and saying "ow" - nobody would check on her. Would tell staff at desk to get her more meds, they said I had to tell the nurse in a closed-door office. Why is it so hard to identify who is actually providing care? We were told by staff to plan funeral arrangements and they would contact our provider. After she passed, we were told she was a coroner's case and had to go to the Cook County Medical Examiner. We were NOT told this and have no record of this conversation or procedures (but a handout with funeral homes/crematoriums). Staff insisted they told us she was a coroner's case. We have no record. She passed on Memorial Day, the nurse on-site was unprepared for this and kept us at the hospice after she passed to talk to coroner. Did not release us, PCN staff told me it was okay to clean out her fridge and go home. We did not know we would have to talk to the cops, nobody told us that anyone who is seen for a fall and passes within 1 year has to go to the ME. No clue what to expect. More trauma after a traumatic day. We have now had to contact the funeral home on our own and hope they transport my MIL from Cook County to their facility without incident. This has been botched from the get-go. No continuity in training, communication, or actual support for families. The social worker here does not care about the families at all.

My loved one was sent here and they're wonderful. Staff is so kind and never once had to bother…read morethem for any care. Always on it. highly recommended.

Experience was at Northwest Community Hospital in Arlington Heights. Patient was my mother…read more Taryn and Marissa were phenomenal; couldn't have asked for better care. They were both competent, compassionate, supportive, and very caring. They made the situation so much easier than it could have been.

This company is as absolutely terrible. We never saw the same nurse twice, the cna didn't show up…read moreas scheduled, the screwed up many orders and didn't even have the name of our funeral home on file even though it had been given to them multiple times. The "liaisons" are basically sales people and the whole thing was awful. Do not reccommend!

My friend was here for several weeks!! This place is…read morepristine! The staff is attentive and very caring. When my friend pressed the Call button it took only a few minutes even though this place is "packed!!" The food, well not bad either!

Exceptional Care and Compassion…read more Burgess Square Healthcare and Rehabilitation Center provided outstanding care for my father at every level. The administrative staff was professional, responsive, and compassionate, making a difficult time much easier to navigate. The nursing team treated my father with dignity, kindness, and genuine concern, while the PT/OT staff were knowledgeable, patient, and truly invested in his progress. The social worker was invaluable--guiding our family through care planning and next steps with clarity and empathy. The facility was exceptionally clean, well maintained, and well organized, and communication with our family was excellent throughout. Entrusting a loved one's care is never easy, but Burgess Square earned our complete confidence. I would highly recommend this facility to anyone seeking exceptional rehabilitation and senior care.

I don't know where my original review went, but we are extremely unhappy with them, and let me tell…read moreyou why: 1) They are late. 5-10 minutes is understandable, but when they are anywhere between 25-45 (yes, 45!!) minutes late, it's unacceptable. And multiple times--at least 4 times, causing us to be late to work because my grandma cannot answer the door by herself so we could not leave when we needed to. Additionally, when their caregivers are late, we did not even get courtesy calls. We had to call them to be like, ???, and then we'd hear "oh, they went to the wrong address" or "oh, their car didn't start" but this was never communicated to us until WE called. This tardiness is also not specific to one girl; there is only one caretaker who was consistently on time but we have a HUGE issue with her work ethic, which leads us to... 2) Laziness! The company puts in its bio that their caregivers will do light housework for their patients. My 92-year-old grandmother (93 in two weeks, go her!) asked this caretaker to put away the clean dishes. She responded that's not her job, unless she herself ate something. That in and of itself is weird, but then the kicker was that my grandma did not want to wait to have them put away, so she got up and started doing them. The lady STILL DID NOT HELP even after her patient got up and 'walked' (she needs a walker to take a few steps, and a wheelchair for any longer trips) herself to the dishwasher and started putting them away. It was only after my grandmother had put away about half before she became too tired that this lady stepped in. Seriously?? Our coverage needs are about 3-4 hours a day, and if she cannot be bothered to do anything during that time, what's the point of her? 3) Fudging hours. This is a biggie. In the last three months alone, we've had to have four invoices adjusted because caretakers were calling in from their mobile phones before they arrived at the house. As I mentioned earlier, we stay at the house until the caretaker gets there, and we have records of when they actually show up & leave. They keep putting in hours that they were there before the arranged time, even if they were on time or even late! Luckily Care & Comfort itself was amenable to modifying the bills to show accurate times. So needless to say, we are completely done with this service. I will say their administrators and schedulers are fine, but that can't make up for the bad care. If you want to use them, that's your prerogative, but we highly suggest you look elsewhere if you actually want caregivers who are punctual, honest, and actually help their clients.

My elderly father had lived with me for many years. Initially, he was very independent. He could…read morewalk, make his own lunch, and even help around the house. But two hospital stays later, he was a different man. He could no longer walk. While still sharp-minded, he needed assistance with nearly everything physical: dressing, going on the potty, cleaning himself. And now, I also found myself on diaper duty. Because I was blessed to be working at home, I could do some of this care myself. But I still needed to work, and I needed time to myself occasionally, and I needed time to rest. And then... my husband became ill with lymphoma. I knew that I needed much more help. I could NOT do it all by myself anymore. Enter Care & Comfort at Home. They helped me and my father in several ways. One of the biggest things they did for me was to assist me in setting up care through the VA (Dad is a WW II vet) so that part of the care they provided would be PAID FOR by the VA. That made me able to afford much more assistance, which allowed me to be able to care for my ill husband, and give me a break as well. The care they provide is excellent, and it starts at the top. Owner David has a heart of gold. He and I talked at length about his motivations for running such a business, and I could tell from that conversation that he's doing it purely out of the love of being able to give and provide to others who are in need. Pretty awesome. His manager, Carissa, is just as devoted and dedicated to the care of seniors as David. Always available, always working hard to make sure our needs were met, and not just met, but met "accordingly." Dad's care was specific and he could be particular at times too, and Carissa always made sure that the caregiver assigned to my father was RIGHT for my dad and for his needs. In my Dad's old age, he was not an easy man to care for. He could be bossy, rude, and belligerent. But his individual caregivers were very patient with him and showed so much love for him, even when he didn't always treat them with the same respect. I so appreciated their patience! They made his meals exactly as he wanted them, cared for his every need, talked to him and kept him company, and would back off when he needed his space. I HIGHLY recommend Care & Comfort at Home for anyone seeking home care for a loved one. I loved having Dad at home as long as possible... Care & Comfort made me feel confident and good about doing just that.

I would like to thanks to this company. With a special thanks to the CNA Patricia, she has been…read moreamazing with with my mother. Other CNA'S has came and did a good job but Patricia seems to give that care and attention that makes my mother happy and puts her in a great mood for the rest of the day. Thank you so much Vitas HealthCare and a special thanks to the CNA Patricia.

The VITAS Hospice team is amazing! They provided such wonderful care for my Mom and supported me…read moreduring her last stages of life. Today I received a precious gift from VITAS Hospice volunteers; three Care Bears made from my Mom's favorite blouses. Cherished memories.