The best drying team in the business! Micheal, Keane, and Stan came quick and got right to work to…read morefix our water damage in Ellisville! The team was able to help us create a plan to identify the source of the water and get it dry quickly. Unfortunately we had to pull up our flooring and do some demolition to our walls to access all the water but they did that in less than a few hours . I was grateful they disposed of all the damage materials. It took a lot of equipment to get us back to dry but the noise was not too bad with our doors closed. I am thankful to be dry, sanitized, and mold free. The 3 gentlemen were able to explain every step of the process and keep us informed on what it takes to stop water damage in our Ellisville home. The quick response and quality of the job was all for a great value! I thought the water damage was going to cost me an arm and entire leg, but this team is the real deal. I will be calling them back in case of any other emergency and referring them to everyone.

The team that came and worked on my flooded floors was excellent! Eric and Dallas, along with…read moretheir boss Grant, were all so skilled and professional while also making time for the difficulty I was having accepting that my floors couldn't be saved. They were so personable, kind, helpful, funny and engaging that it made what was set to be a very negative experience way easier and even a little fun!

They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

I tried to give this company another try. The first time they came the gentleman tried to get me to…read morecash app him and charged me incorrectly. The gentleman charged me incorrectly. I called and spoke to Becky and told her what was going on who said this is not per their policy and not sure why he was doing this. I also spoke to Rocky. They gave me a credit for another carpet cleaning to try them again. I set it up and when I scheduled it they put a note that I didn't owe and had a credit. I was told if there were any issues Becky would call me. Never got a call. A new gentleman shows up today and tries to charge us $70. So I call again. My husband was home, thankfully this was also caught on our cameras, Rocky called the gentleman who then replied to Rocky, "oh ya I remember that incident, that was messed up we lost one of our really good guys & he was just trying to save her money." Really? If he was such a good guy then why was he fired? If he was such a good employee why was he fraudulently taking money on his cashapp instead of having customers pay the company? Completely inappropriate behavior! I can't believe Rocky allowed him to respond that way. My husband was very uncomfortable after that. Never ever using this company again. Absolutely completely unprofessional. It only took him 15 minutes to clean our carpets and he didn't even attempt to dry them.

To put it quickly- we had an emergency ahead of a winter storm, took a chance on this new company…read moreand I am so thrilled I am ecstatic to be able to leave this review for them! I cannot recommend them enough! It is refreshing to find a company in this town that responds, responds quickly, and seems to actually care. We've been calling around other companies struggling to get responses with week plus long wait times just to get someone out. We just couldn't wait that long with our water damage and a big winter storm on its way, so we took a chance and called RestoPros, not even sure our project really fell under restoration and we are SO happy we did! The guy who showed up was Doug, I cannot recommend him enough. He was informative and patient- took the time to talk through everything and answer our questions, which were plentiful bc we are pretty clueless about this stuff. I also cannot state enough- they responded so quickly!! I cannot thank Doug and the RestoPros team enough for bringing us peace of mind by addressing our issues faster than I thought possible and making our home secure ahead of a huge storm. My only regret is not calling these guys first. Hours wasted calling others who couldn't help us meanwhile I heard back from these guys immediately and Doug was out right away- I almost didn't believe it until my doorbell rang. If you have any damage this is who you want to call for sure!

This company is nothing but alot of fast talking, candy coated, he said he said bs. They actually…read morewill say they are too good to do certain jobs that are needed. Oh they are there fast at first and want you to sign to talk to your insurance company. Tell you they will take all the stress away and handle everything for you. You will get all this and that replaced or even upgraded! Tear out your stuff, cause other issues, don't fix things right or even investigate things you have proved because it is beneath them. They tell you everything you want to hear but don't back anything up. Worst company I have ever worked with...I should have been charging them because I was having to do all the back in forth over the phone to Mike, Doug, Steve (who I never met), the adjuster, and the plumber who said they should have capped the shower pipe off that led to more water damage after the restoration treatment. Save yourself time, money, aggrevation, and stress by not using Restropros. ​

My kitchen and entry are slate. Previously unsealed, it looked awful. Marco, from The Grout Medic…read morearrived right on time with his mask on , which, he never took off, by the way. Our floor was steam cleaned with care grout re-stained and then sealant applied. We received after care information. Our experience could not have been better! My floor is 100% clean and now I can maintain the natural stone's beauty. Thank you Marco and The Grout Medic. Great job.

I do not recommend this company. They are not accredited thru the better business. They provide…read morepoor workmanship in my home with grout color sealing and they completed a tile repair in my master bath in which I found out today that my tile is still moving. I asked Matt the owner to come and take care of my issues and he is refusing to do so by making up excuses. This company dies not stand behind there work. This company appears to work off a three man crew which are not experienced in completing grout work. I paid this company over $1,600.00 for the work. I still have not been taken care of. It is a month later. I have text Matt and texted Matt but he has not resolved my issues. I will be contacting the Better Business Bureau to file a compliant. Matt stated that no one in Missouri has his product so please BEWARE!!!

As a homeowner, you already know that some point something will break down, stop working, reached…read morethe end of how long they usually last for, before you either have to get it fixed or replace it..that can be costly. One of the worst things that can go wrong, is your drain, especially in a home that is going on 50 years old. I had called, Roto-Rooter( located in St Peters) their response was fast, they sent out a technician within a 2 hours, saw what the problem, and had schedule another technician to come the next morning. They quoted their price which included fees and taxes. Thankfully they did a great job. They are also very knowledgeable and said that most homeowners living in older homes will at some point have problems with their drains. Turns out my drain is made of cast iron. My house was built in 1978, so if your home is that old..please have your drains and plumbing inspected. I highly recommend this, 5 x 2 thumb up, business!

awesome and very help. Timothy was great. we recommend them…read morehighly. 5 stars the app is easy.

Great service with very short notice. I called early on a Saturday morning (and a holiday weekend)…read moreneeding a broken sump pump replaced for a rental house. Michael Harris (tech #4584) immediately responded and took care of the issue. He not only installed a new sump pump, but proactively suggested that I replace the discharge pipe that was too small for the property. I'm grateful he took care of the problem fast which avoided water damage to the property and my resident's belongings. Michael also had the courtesy to discuss the recommended solutions and financial investment privately with me - out of earshot of my residents. This was much appreciated as most vendors create awkward situations when residents hear/think they are getting something (new carpet, new appliance, etc.) when instead a simple repair is all that is needed. It was nice to collaborate on a solution first, then tell the residents together.

I had a scheduled service for between 10am and 2pm. At 1:45pm I was notified a service technician…read morewas still scheduled but late. Long story short...after multiple phone calls and waiting until 7pm I have still not received service. Do not use Home Depot Rescue Rooter. Extremely poor service and customer care!

In response to the Negative Review I posted 1 month ago with 1 Star that was totally wrong! There…read morewas a total disconnect with my Moms insurance company and of No-Fault to the professionals at Woodard. Therefore I'm Apologizing to this company today and the project is moving forward as promised! I highly recommend 5 stars to Woodard and will always refer their Company to every Veteran I know moving forward! Thanks again Woodard and Happy Holidays! Semper Fi Bobby Taylor OohRah

For years, I've tried every over-the-counter grout cleaner and it's never made it a single lick of…read moredifference. Today Jeremy came, and in a little over an hour my grout looked brand new. Jeremy was polite, punctual, very friendly and clearly cared deeply about doing a great job. I can't believe I didn't do this years ago.