I recently purchased a very expensive detector from this outfit. They provided me with a tracking…read morenumber that required me to be home to sign for the package. I had to rearrange my vacation and rearrange a hunt so that I could be here to accept the package. I find out they gave me somebody else's tracking number and when I contacted them about it their response was it was an honest mistake. This is about as unprofessional as you can get. Providing someone with the correct tracking number after a large purchase is not rocket science. Time for me to move onto another distributor that can handle shipping without huge mistakes and take responsibly for the mistakes they do make.

LOVE this hobby store. You will not be disappointed and the fact that you are supporting a local…read morebusiness is the icing on the cake. Irvin has the best store in the state!

I love this place the employees are so nice the only problem is there model train innovatory is…read moresmall but that's ok because there mostly focus on extra cars keep up the good work there the best highly recommended

It is a REAL true hobby shop !! They have anything and everything you are looking for !! The…read morestaff is always available to help with your needs . If you've not been there .... Make plans to go !!!

I called to see if they buy train sets and the man was friendly and said he would look at what I…read morehad. I had my Dad's set from when he was a kid and all the accessories. The shop is in a small plaza with plenty of parking. The owner was surprised at how much I had, but showed genuine interest. He took the engine and put it in the track. It ran backwards, but not forward. He said it likely needed oiled. I felt like he was fair in what he offered me for everything. It's such a niche collectible and I hope it goes to someone who really loves trains. This shop had everything you could have imagined so I would check it out if you need anything train related!

This is a great place to go if you're into trains and head to find train items. It is a specialty…read morestore with all of the parts, electrical, and scenery items you could want. The owner changed in 1999 and after talking to him, I thought he was pretty friendly. This is one of those stores which has a designated and very unique clientele. So, if you're looking for fellow train lovers and toy train experts, this is definitely the shop to go to in Indianapolis. It is a small business, but a wealth of train info can be found here that you wouldn't be able to get online on Amazon or at big toy stores.

Unless you are into RC or Gundam, don't even bother. The selection of model kits keeps getting…read moreworse, the paint section is a complete mess and the attitude of the staff is standoffish at best. They used to be better, but Angola has a much better shop with population of only 10,000 people. I would rather drive an hour to Angola than 20 minutes to Phil's.

Phil's needs to create a website to show what products they offer. I don't have time to email back…read moreand forth to find out! Since Phil's doesn't have a proper website, I go elsewhere where I can see products on a website before I go.

Service great! Sales are excellent and store is always clean! One of my favorite stores to shop at…read morein Muncie!!

My favorite store! Thanks for a clean store with considerate customer service. I love their post…read moreseason sales.

The guy there knew what he was looking at and like I said in my first post he tired to offer me 20…read moredollars for 15 sheets of stickers and magazine. The offer was insulting.

Great selection and value. Friendly staff easy parking. Give me some pretty good adviceread more

Incredible selection on O scale, ordered a set online from Lionel and gave a great price. Help out…read morewhen the set had an issue direct from the factory. Would recommend!

Hard to get to from Anderson Township. Limited inventory on HO items. Better off dealing with…read moreAmazon.