will never rent from this management company again. moved into our current home with them in April…read more2022. first of all the pictures on trulia were misleading. theres an attached garage and it was said to have 3 rooms 2 bath. come to find out the garage was converted to bedroom so there's actually no garage - meaning we have to pay for a storage unit on top of this outrageous rent. we are military so we came from out of town and moved in without seeing it first (lesson learned). was told it was ready for move in - we arrive to a house cleaned with bare minimum effort; trash all in the back yard, dirty floors, bugs everywhere. the house was built in like the 60s or 70s and it shows. it's close to falling apart. huge open crevices near windows and walls, and holes so big behind the oven that we had to use that foaming cracks insulating spray to try to close all the openings. no wonder theres so many bugs trying to come in, plus we get lots of lizards in the house. biggest bug problem was German Cockroaches. there were HUNDREDS. infestation. i begged to be let out of the lease and have our deposit back. so unfair for us to be taken advantage of like that. only way we could leave was to pay the fee for breaking the lease which we could not afford to do after paying deposit and rent prior to moving in. so first they let us move into a nightmare house and then want us to pay them to leave it. A JOKE. nobody was taking me seriously about the condition of the house, nobody reaching back out to me, GM dodging phone calls. i had to show up at their office UNANNOUNCED and in tears to have anyone listen to me, AND THEN it was insinuated that WE brought the cockroaches into the house LOL. like i said, we are military. when we arrived none of our stuff even had arrived to the house until days after my initial complaints and pictures of cockroaches everywhere. finally, they have some low budget pest control company come out to the house where he placed a bug bomb and called it a day. if you know anything about german cockroaches you would know a bug bomb like that is only going to kill roaches that are out and about and push them further into hiding. after that we went out of pocket to have Orkin come fume our house and we have continued to use their services (highly recommend Orkin), but of course it sucks we have to pay out of our own pockets for pest control that makes me feel comfortable staying at this house. we did not even stay here the first 2 weeks of moving here because it was so bad. GM said he would look into having our first month rent prorated because we were not staying here, but of course, it was never mentioned again after that. at this point i am so tired of dealing with this house and this company that we are just going to try to make it until the end of our lease and kiss this house and company goodbye forever. this house should have never been put on the market without proper maintenance and i pray for the person gullible enough to move in next.

This will be my second year with Goal Properties and I couldn't be happier! My Agent Destinee…read moreCilien is just beyond words. She is one of the nicest people I have ever met. When the leasing agent I originally leased from left I was upset but I have to say that after she and I spoke for the first time I was happier then I was to being with. I wasn't treated like just some tenant she took the time to actually get to know me. If I need to reach out to her she is always available or gets back to me very quickly. I really feel "at home" and I look forward to staying here and knowing she is here is a comfort. I do have to say she is definitely an asset to your company and your tenants

The people at RMC are amazing. They were so prompt and professional from the moment I dialed their…read morenumber. They have been attentive and personable through out my time with them. I shopped around a lot before I committed to RMC and I can honestly say I feel comfort knowing I have their team on my side.

From the owner: In a complex and rapidly changing real estate market, RMC tracks all the moving pieces, while…read moreworking to create the greatest long-term financial benefits. Our mission is to help our clients and partners make fully informed real estate decisions that increase property value, improve property NOI, and reduce risk.

I have worked with Chib for the last five years. She's not only an amazing professional, knows her…read moretrade better than anyone in the industry, but has a heart of gold. She always goes the extra mile. I was not in a good place with my health two years ago and she went overboard to help me place tenants in my house in South Tampa. She is the guru of Tampa Bay. I promise you she will never disappoint you. Her team follows her lead, they are also amazing people.

Words cannot express how happy I am that i met Chib 15 years ago after purchasing a property in the…read moreSoho district of Tampa. Every time a tenant has vacated, she has come through with a new one, sometimes a better one. She has vast contacts to get work done, contractors from A to Z. She is a wonderful person who not only works her trade but gives back to the community as well. You will not be dissappointed by this person.

Mike Mestre does a great job managing my property. They make it hassle free & are super proactive…read more Everything from background checks & inspections are taken care of. Maintenance is handled on their end & if you have warranties on appliances they take care of things through that process also. Great job!

I've had a great experience with this property management company. They are professional,…read morecommunicate well, and respond quickly to both questions and maintenance requests. Everything is handled in a timely and organized manner. Overall, a very positive experience!

I truly cannot say enough amazing things about our experience with Progress Residential, especially…read moreAmy Stevenson, Leasing Experience Partner, and Millie Perez, Resident Experience Lead. These two completely changed what we thought a rental experience could look and feel like. Our family recently went through a home to home transfer during a very stressful and emotional time in our lives, and honestly, Amy and Millie were the reason we made it through the process feeling supported instead of defeated. From the very beginning, they treated us with kindness, compassion, dignity, and genuine care. Not once did we feel like just another resident, another ticket, or another number in a system. They treated us like people, and that matters more than words can explain. In today's world, it is very easy to find companies where communication is poor, residents feel ignored, and everything feels cold and corporate. Amy and Millie were the complete opposite of that experience. Every phone call, every email, every update, and every interaction felt personal, sincere, and professional. They listened to us, reassured us, answered questions, stayed involved, followed up consistently, and truly went above and beyond to help our family through a difficult situation. Progress Residential speaks about values like putting residents first, communication, dignity, respect, and creating a place people are proud to call home. Amy and Millie did not just talk about those values, they lived them every single day throughout this process. They are exactly the kind of employees every company hopes to have representing their brand. There were multiple moments where they could have simply done the minimum required and moved on, but that is not who they are. They took ownership, stayed engaged, advocated for us, and genuinely cared about making sure our family was taken care of. That level of dedication is rare, and it deserves to be recognized at the highest level within the company. I know people are often quick to leave negative reviews online, but I think it is just as important to recognize employees who are truly exceptional at what they do. Amy Stevenson and Millie Perez are exceptional. Their professionalism, empathy, patience, communication, and leadership made a lasting impact on our family, and they are a huge reason why we are proud to continue calling Progress Residential home. Progress Residential should be incredibly proud to have team members like Amy and Millie. They are the reason residents stay. They are the reason people feel valued. They are the kind of employees who build trust in a company and make residents feel like they actually matter. To Amy and Millie, thank you both from the bottom of our hearts for everything you have done for our family. Your kindness and support during this process will never be forgotten. You both made an overwhelming situation feel manageable, and your care truly meant more than you probably realize.

Do not reserve a house from Progress Residential if you are moving from out of state or instate for…read morethat matter. The home will be available dates posted are not accurate or even close and if you have to be out of your current house by a specific time your screwed. You will have to scramble at the last minute to find another property and they will keep your deposit. SCAM!

Avid is the Best ! We used them twice. Once from condo to storage, then to new condo…read more Cliff is the so detailed, on time, accommodating And takes time to wrap and treat your furniture, belongings with great respect without wasting time. Cliff and his team show up and prepared exactly on time. We are so fortunate to have Avid refered to us. Debbie in the office is super ! She works with our schedule and our needs. Ruth from Suncoast Cleaning Management company refered us and it was excellent. Even in covid mist, this company is do professional. Thank Avid ! Thank you Cliff and Michael and Debbie For helping make a smooth transition to our new Florida life. Helen and Andy Obrien !

About 10 years ago, our community switched from one bad management company to AVID, thinking things…read morecouldn't possibly get worse. Unfortunately, they did. Managing our HOA with AVID has been an ongoing nightmare. One thing AVID never seems to forget is raising their fees every year. Unfortunately, the quality of their management and customer service has gone from bad to significantly worse over the years. Our community consists of only 49 homes. It is a small community with relatively little work compared to many HOAs, yet we have gone through multiple community managers, and there continues to be a lack of communication, accountability, and basic follow-through. Our current Board has now decided that homeowners must communicate through AVID, yet our representative, Tiffany D., has repeatedly ignored homeowners' requests and follow-ups. We have even reached out directly to the owner, Avelino V., and have received no response from him either. I am speaking from personal experience because I previously served on our HOA Board for a year. It was an absolute nightmare. Tiffany was supposed to be advising the Board, but in our experience, she made multiple mistakes and did not provide the level of guidance or management we should have been receiving from a professional HOA management company. There are also ongoing issues involving amendments to our governing documents that previous Board members (myself and 2 other board members) worked on with an attorney. 2 years later, those documents still have not been signed by 2 appropriate Board members and recorded with Hillsborough County. We were told by the attorney that recording should take approximately 3 business days once properly submitted. Yet 2 years later, the matter remains unresolved!! The inconsistency in enforcement is another major concern. AVID drives through the community monthly and issues violations to some homeowners for things such as brown palm fronds, while seemingly not enforcing the same standards consistently throughout the neighborhood. In our situation, we explained that the palm fronds became brown following unusually cold weather earlier in the year and that, according to the maintenance guidance we received for foxtail palms, improperly removing too much foliage at one time can damage the tree. The response we received was essentially that we would have to replace the palm tree if we did not trim it. This is the type of experience that makes homeowners question what they are actually paying AVID for. In 90% of homeowners' experience, the communication has been poor, follow-through has been unacceptable, and the attitude from management has often been dismissive and unprofessional. When homeowners cannot get answers from the community manager and cannot get a response from the owner of the management company, it raises serious questions about accountability. A professional HOA management company should provide guidance, communicate with homeowners and the Board, follow through on important documents and legal matters, and enforce community rules fairly and consistently. Unfortunately, that has not been our experience with AVID. This company has been a complete nightmare for our community, and based on our experience, I would strongly recommend doing your research before hiring them to manage your HOA. 1 star only because Google requires me to give at least one. If I could give zero or negative stars, I would!!

Westcoast Management refuses to have landscapers properly maintain our front entrance - is this an…read moreacceptable look with weeds in bed and weeds growing around concrete border - I previously asked for a year to have mold cleaned off pool chairs and owner Denise told me to volunteer and do it myself - this company is not accountable -

The property manager doesn't know what he's doing always listens to the board, doesn't know our…read moredocs or bylaws and simply just doesn't care! He's supposed to be on our property at least once a month, I've never seen him! He takes his orders from the board whether right or wrong and doesn't bother to see for himself what should be done with problems that we've had with our HOA board! I personally wouldn't recommend this company to anyone even if it was an enemy of mine!

Since we hired this company fees keep going up and up and up they have a horrible accounting…read moredepartment always want more money but no explanation what it was used for

Beware of Greenacre's Predatory Legal Fees I am sharing this…read moreto warn my neighbors about a massive billing trap involving Greenacre Properties and the law firm Bush Ross P.A. I have always had my annual $160 HOA assessment set up on autopay, but the autopay unexpectedly failed. After missing just one mailed notice in February, Greenacre immediately escalated my account to collections at Bush Ross P.A. I just received a letter demanding $615. For a $160 balance, Bush Ross tacked on an outrageous $430 in "attorney fees" just to mail a single collection letter, alongside interest and mailing costs. Escalating a single missed payment into hundreds of dollars in legal fees feels like an absolute shakedown. Please double-check your Greenacre autopay settings right now so you don't fall victim to this $430 late-fee trap.

Rizzetta manages Clayton Crossing in Oviedo, a"gated" community…read more At the time of writing this review, our gate has been wide open and inoperable for four months. Our inquiries fall on deaf ears, or are answered with, " the gate motors need to be replaced, and this issue will be addressed at the next board meeting." We have more cars parked on our streets than a Publix parking lot! There are vehicles parked here with tags that are expired for over a year. Garage doors are open all day at some townhomes. We have numerous commercial vehicles parked here, including a huge FedEx delivery truck. One thing, and only one thing, that they do well, is collect your exorbitant HOA dues. You better pay on time. Rizzetta is kind of an insurance company, you pay and pay, and get nothing in return.

Rizzetta & Company has people at it, namely Denise Shreaves, who lack understanding of the very…read morestatutes they're tasked to monitor and enforce. Shreaves, who doesn't live in my community, "patrols" in a golf cart taking teams of photos of houses, gleefully attempting to tag them with any possible violation she can find. She threatens fines including for claims on non-existent violations. For a specific example, while the ordinance says a tree within 5' of the sidewalk satisfies, she ignores that and punts the decision to "the CDD" but unhelpfully shares no contact information to resolve the issue she created. Her emails also disappear, creating a new thread, each time you email. She's impossible to reach by phone. Foundation ally the company claims "35 years of experience" with a website thrown up in 2019. (Right.) HOAs reading these reviews: Be warned! This company is a menace and your community members will not be happy with them.