1. WM Henry

    1. WM Henry

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    Knoxville, TN

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    WM Henry

    5.0 (1 review)
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    2 months ago

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    Katie's Kloset Consignment

    Katie's Kloset Consignment

    3.3
    (12 reviews)
    1.2 mi
    $

    The racks were packed so tightly with clothes it was impossible to see what was there, and the…read moreracks were oddly positioned so that you couldn't even walk between them, the clothes from one rack were touching the clothes on another. They may have had a few ok items, but you'd have to dig through. Also, over priced for what it was. There's another consignment store close by with higher end brands that were priced more reasonably.

    Katie has a new location. And it's swelling toward success. It's a great spot if you are looking…read morefor some gently used jeans, tops, shoes or kids clothes. (You know, they all grow up so quick!) Everything is carefully placed on hangers. And they even have a section for jewelry, or purses or active wear. They layout is easy to walk around in and the dressing rooms have plenty of hooks. Thank goodness. This place is already filled to the brim with merchandise. Fingers crossed it doesn't fill up too quickly like the Alcoa spot (I'd have to give them 1 start for Aloca by the way. You can't even walk around in there). When I stopped in recently nothing much caught my eye. I just felt like everything looked like the same trendiness I see elsewhere. No unique finds. Verdict: But if trendy's the game then this is your headquarters.

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    Over 1000 Prom and formal dresses in our Knoxville store. Prom 2018 arrivals daily. Visit katieskloset.com for full info.
    Over 1000 Prom and formal dresses in our Knoxville store. Prom 2018 arrivals daily. Visit katieskloset.com for full info.
    Katie's Kloset Consignment
    Knoxville's go to store for Prom and formal dresses. Most new $89-149. Designer formals $159 up. Layaway too! All sizes.

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    Knoxville's go to store for Prom and formal dresses. Most new $89-149. Designer formals $159 up. Layaway too! All sizes.
    JTV

    JTV

    1.6
    (36 reviews)
    0.5 mi

    JTV's customer service needs significant improvement to retain customers who spend over $100.00. I…read morerecently purchased a necklace online for around $150.00. Unfortunately, I never received the item. When I checked the tracking information, it showed that the package was still in transit, but it stopped updating on April 15. However, the zip code provided was incorrect. Instead of a San Francisco zip code, it was a Sacramento zip code. I made the purchase using Apple Pay, which functions similarly to cash. When I contacted customer service, they informed me that since I had ordered online, I needed to contact USPS to locate the item and that it was my fault for entering the wrong zip code. I attempted to explain that my address has been accurate in Apple Pay for years and that I had never encountered any issues. Despite my explanation, the manager proceeded to send me forms in the mail to fill out. I was surprised and frustrated that this was something I couldn't resolve online. After a month of waiting, I hoped my call would resolve the matter. As I just wanted a credit, a refund, or the merchandise. This experience has undoubtedly made me reconsider making any further purchases from JTV.

    I called JTV concerning a return that kept saying it had been issued but wasn't showing on my…read morestatement. Unfortunately, I got Sue who was Ignorant but had the nerve to be condescending. She kept addressing me as honey & sweetheart after I expressed that was unprofessional and not my name. She constantly spoke over me and interrupted never getting an understanding. I'm amazed that someone can be Ignorant & arrogant at the same time. AWFUL SERVICE!

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    JTV
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    WM Henry - accessories - Updated July 2026

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