Tenant reached out, I contacted Dave...Fixed a shower valve same day service for a tenant…read more Excellent job would hire again

I had a roof put in 3 years ago, yesterday William came out after I called and stated I noticed…read morewater. He inspected inside and outside noticing there was a crack in my chimney. He repaired (sealed it) right on the spot. This place has great customer service and take pride in their work. Thank you Willaim for being so kind and informative!

If you're thinking of getting a new roof -- go with someone else!! This place has caused my home…read moreand family more trouble than our ancient garbage roof ever did. We were quoted for a new roof on our home in April 2025 and work began soon after. The workers had total disregard for our property. They stomped across our front garden, left their empty cans in our children's sandbox, and left nails just all over. They also smashed and snapped a huge limb off of our lilac bush (I watched them do this carelessly). They left extra pieces of roofing on the roof that blew off into the yard as well as a significant amount of nails on top of the roof of our porch. I understand the work can be messy, but this seemed outrageous. I was picking nails off our driveway for months afterward. The real issues started this winter. We live in Colden, NY and are used to harsh winters with an old roof. However, you'd think after almost $30k for a brand new roof you wouldn't have to worry about leaking/ insane ice issues on it. We have had leaking in the past that we were told would be remedied with the new roof. Instead, the leaking has been significantly worse this year causing more damage through our walls and ceilings. The first time they sent a repairman out to address the issue I was not asked if we were home or if they could come on the property. They called and told me (again, not asked) they'd be at our house in 20 minutes. While I appreciate the quick response, I am a SAHM with two littles and really did not feel comfortable receiving a call that someone would be coming into my home while I was home by myself. In addition to this, they gave the repairman the wrong address and he ended up stuck in my neighbor's driveway which was completely torn up when they pulled him out. The repairman did nothing but take photos of the house and shrug. He told me he couldn't do anything because the amount of ice on the roof would further damage it. The second time this happened, he took a ladder up to look at the issue and told us it was because of the siding. Our siding is old, however we are not convinced the siding is the issue. He found more pieces of roof that'd blown off in our yard and told us he was going to leave to reshape them and come back later that day to reattach them. He never came back, and we never heard from anyone again.

The positives were: he picked up the doors, installed them quickly and overcharged us by about 30%…read morewhich I expected because he did it quickly. The cons are: he didn't do a good job, even though we've talked about hiring him for something else, he didn't follow through at all. So I wouldn't use him again.

Our living room drapes had the typical issue of the screw coming out- too complicated for a layman…read moreto fix and also we were dealing with a family health crisis and had to get to the hospital- the curtain rod falling off added to our stress of course. We found Ukrainian Handyman on a google search and he came to our house promptly and secured the rod in under 2 minutes! Very nice guy and strong too. Duzhe dobre! [very good! in Ukrainian]

I had called a couple of companies to give me an estimate to replace a vent window in my basement…read morewindow , that my dog ate . One company said they do not do that , another company said they would have to replace the whole window . Then came Paul our hero no problem he said . Came out fixed our window and then saw I was missing 1 flap on my dryer vent and bam fixed . Paul did such a great job on the vent window now my wife wants the other 4 vent windows redone now . THANKS PAUL see you soon !!!

Didn't even shop around looked and the reviews. Needed two basement windows done in glass block…read more Came on a Saturday - very flexible and reasonably priced. Did an awesome job can't say enough. Would highly recommend them to anyone that needs glass block windows done. Thanks for a great experience.

Wow! I wish you could smell this review (lol).had to replaced my he ceiling in a powder bathroom…read more Amir and his coworker did I a great job. He used cedar tongue and groove and he also updated my light The cedar looks and smells amazing. They were courteous, quick and priced right. I am already scheduling more projects with them.

I needed to have my mailbox repaired. I had several bids, but Amir's bid was reasonable. Prior…read moreto fixing the mailbox, he responded quickly to email and called me back within 2 hours. Amir and his partner completed the repair quickly and professionally.

I had a service worker from Dodge to come look at my furnace, which needed a new fan motor. He said…read more"do you want long term fix, or quick fix?" (which made sense, because a new motor for this model cost $350.00). I was already paying $75 for the service call, so I said go ahead and do the quick fix for now until I can afford a new motor. So he loosened the blade enough for it to work. 3 hours later, it grinded to a halt again. I called the company the next day and told them the problem, but they refused to check it again, saying it was $75 for each service call, so nothing was done. Now I am out $75 (and freezing) and the owner didn't even offer to come look at it again, which is what I would have done if it were any of MY customers. I am, to say the least, furious. Do NOT use this company. They are frauds and they will bleed you dry. Worst customer service I have ever encountered.

Came home from work to a cold house and a dead furnace , and gave them a call. They diagnosed the…read moreproblem within an hour but it was too late for parts, so they offered to bring in electric heaters if we needed them. John was back first thing in the morning and got it going. Dodge has been East Aurora's "go to" guys for all kinds of repairs and renovations for as long as I can remember. We've always been very happy with their work and their prices. Great people to do business with!

Cannot recommend him enough. Arrives when he says he will, works long days and cleans up like he…read morewas never there. When several unforeseen issues arised (200-year-old house) outside of his scope, he fixed them on the spot when he could've easily said, "Call me when you get that taken care of." Takes ONE client at a time, so isn't disappearing for days or weeks on other jobs. Couldn't be happier with his work, demeanor and attention to detail. Only wish we'd found him sooner!

I found JW Elite to be highly professional in the way he completed the projects he was hired for. I…read morethought his fees were highly competitive compared to other contractors and as a matter fact I feel like he almost under charged me. I have hired him to do several jobs, including building a bridge, remodeling a bathroom, roofing my home after a storm, residing my home, installing a walk in closet and installing windows. I wouldn't hire anyone else. He's quick, quiet and efficient in completing these tasks. Excellent just excellent.

I recently had a problem with my garage door not working. I called to have a service man come out…read more he was a very nice guy and very pleasant to talk to. He told me it was a very simple problem, a spider built a nest in the eye and that is why it was blinking. It took him about 5 minutes. The complaint I have is that , 1. the lady on the phone could have asked me if I checked the eye for spider nests saving me $135.00 or 2. not charged me $135.00 for five minutes but a reasonable amount for 5 minutes. I will not be calling them again. It's a shame that companies rip off the public.

Got a couple of estimates for replacing our garage door... Mark Pinto, Overhead Door of Buffalo,…read moreexplained what was needed to comply with NY state codes regarding garage doors and automatic openers... Another estimator had told me that I could simply replace the door, without mentioning that doing so would be in violation of NY laws... The installation was very thorough and professional, with an explanation of what was needed to conduct preventive maintenance on the tracks and chains to keep them running efficiently... I greatly appreciate the honesty of the sales team and the willing assistance of the installer team... I would recommend Overhead Door of Buffalo to anyone needing repair or replacement... See before and after pictures: