Anthony Fracasso, owner of My Computer Connections, was able to save my critical personal and…read morebusiness data from my failed laptop after the motherboard died. Without Anthony's expertise and the great service provided by My Computer Connections, I could have lost irreplaceable personal and business information--and potentially faced thousands of dollars in costs to recreate and restore it. I am extremely grateful for his knowledge, professionalism, and ability to recover my data when I thought it was lost. I highly recommend Anthony Fracasso and My Computer Connections to anyone who has computer problems or, especially, critical data recovery needs!

TONY IS EFFICIENT!!!! He educated me on what I needed for my laptop and gave me expert advise! The…read morestore was very organized and the lady on the phone was very friendly and helpful when I called! Tony multi tasking skill is impeccable and gave me quality service in a timely manner of fashion while working on other things while we waited for what I needed was being done! I recommend this place for everything you need to know about computers 10/10 my laptop is running very efficient but with his advise for what im using it for i will be building a pc

Awesome owners! And they go beyond necessary to help fix your computer problems! Been going to…read morethem for probably over 15 years. Fortunately we don't need them often. But always there and professional and friendly!!

Tony provided great customer service, showed great knowledge of computers, and technology in…read moregeneral. I would absolutely come here with any technological problems in the future. It was quick and easy, exactly as he described over the phone. He was pleasant to talk to and the services were very fairly priced, even blowing out my desktop from dust for free. I have a custom built desktop that needed a new power supply, which I assumed beforehand, and Tony quickly confirmed. Tony was also able to install a new SSD that I had brought in. I called ahead on the phone to see if they had time for me that day, we scheduled a time, and it was done that day in about an hour or so. He charged me exactly what he paid for the parts, even showing me his order online, then charging $100/hour which is very reasonable, especially when he cleans out the computer and keeps the cords tidy with zip ties for free.

I recently needed the battery replaced in my Mac laptop and had such a great experience with Joe…read more When I first called him last week, he explained that his specialty is more PC repair, but he was more than willing to help with my Mac battery replacement. He advised me to purchase the battery myself and let him know when it arrived. Before bringing it in, I organized and backed up my laptop -- even though Joe said it probably wasn't necessary, he agreed it was the wise thing to do. Today I called him, and he told me to bring it right over and he could get it done the same day. What a difference from the Apple Store experience, where I was told I'd need an appointment, then possibly wait 10 days just for them to look at it, followed by another week or more for the repair. I simply couldn't be without my laptop for two weeks. Joe was amazing. He completed the repair in under four hours, the price was very fair, and he was kind, thorough, and professional throughout the entire process. My laptop is working great!!!! I would highly recommend him to anyone needing computer repair services.

Joe's the best!! Yes there is an upfront diagnostic charge, but he tries his best to fix what's…read moregoing on. I called two other stores and they said no dice. Store looks a little janky, but I appreciate that about Joe. No frills kinda guy, but gets the job done.

John is the best. Over the phone he explained a few things in a simple way that were a blessing to…read morethe technically-challenged mind. Chromebook is what the kids use in school and it's a completely different operating system. I don't like them. And neither does John. I will be buying a Windows based laptop for myself. Given a few pointers set me in the right direction. I've been to John in the past when a previous laptop had a virus. He knew exactly how to fix that problem quickly and at a decent price. I really appreciate his feedback.

I had a computer that would run out of disk space despite the fact that I had deleted all…read moreunnecessary junk from it. The tech at PC Expanders helped to remove all the outdated Windows Update files that were lingering in the system taking up precious storage space. No nonsense, affordable and reliable!

I was terrified when my external hard drive with all my pictures since 2012 died. Some quick Google…read moresearches and conversations led me to believe I could be looking at 1000 or more to recover my three terabytes of data. I felt uncomfortable shipping it away to NY, so I made an appointment at IRepair and was told by J ( forgive me if I am spelling this wrong!I never asked how it was spelled) that it would be difficult but it was doable and would cost me about 560 dollars. In deed it took a few weeks- J explained every step of the way and indeed when it was finally done it cost what they had told me, not a penny more. Despite quite a bit of difficulty in getting my disk to respond to their software. Highly recommend. Seems they love a challenge at IRepair - and recoveries are often just that.

As usual when I visit I repair, I am given the best and most honest service and advice. In this…read morecase, I was having problems using my hearing aids with earbuds during telephone conversations. The problem was identified and I was directed to several places where I could purchase the needed accessory. Problem solved. In this case, no charge. As a senior, it is great to know there is a trustworthy, option for my I related problems. Also great to have someone who can communicate about those problems in language I can understand!

Great customer service and work done by Patrick. Very friendly, knowledgable, and honest personnel…read morehere. This is the place to take any computer when it is nonfunctional. Along with drop-off service, they also offer in-home service and remote troubleshooting. Prices are very fair. Definitely recommend!

Like many of us I have run into my fair share of computer problems. From the blue screen of death…read moreto operating system not found to cracked screens. I came to Empire PC because my old laptop would no longer work and I wanted to recover old photographs from my hard drive. The young gentleman who owns the place was amicable and seemed like he knew what he was talking about. It turns out that only did he seem like he knew what he was talking about, he really did know because he was able to successfully recover all of my old photographs from a hard drive that wouldn't function properly! I have to say that I was extremely happy with the service I received,Everything was explained to me in complete detail, and the service was completed in a timely matter. I also had my computer screen which was cracked fixed and repaired here. The costs are relatively affordable, much less than I had anticipated. If you or someone you know has run into an issue with their PC I highly recommend that you give this place a chance to earn your business.

L. G. is the best. I really enjoyed doing business with…read morehim. He talked to me not down to me. I understood everything he was going to do. Price was much less than I expected for all the work he did. He didn't try to sell me anything above what I needed. An all around honest guy who wants to resolve your computer issues.

What a nice man! I had issues with my laptop keys and he responded fast. Lee offered up solutions…read moreand a reasonable quote considering the nature of the problem with zero pressure. I knew the reputation of the business to be good and always have referred others but never needed to contact him myself. I 100 percent recommend him and will always be my go to for future issues and repairs. Sue W.

I needed a new battery for my iPhone 13 because it's been dying really super fast lately…read more I made an appointment online to be there between one and 2 PM on Friday, July 24 I got there a little early and they told me it was gonna be about two hours long and to come back about 3 o'clock. I received a phone call about 2:15pm letting me know that my phone was done. I got there and they had just started charging it and it was up to 12%. They said all the batteries that they get that are brand new are at zero and they all have to be charged up to 100%. The regular price for having it put in and for the battery was about $119 but I had a coupon for $10 off so I only paid about $109 which was nice. The employees were nice very nice and answered every question I had. They were quite busy in there. There are a lot of customers coming and going. I would definitely go back there for another battery or if my screen breaks or any other damage to my phone that needs repair. They also repair Computers and it showed on Yelp. I believe that they also fix Nintendo switches, which is really nice to know. So far my battery seems to be holding a charge definitely longer than my other one did.

Small, but efficient shop for phone repairs. On Sunday morning there was a line of people waiting…read morefor the shop to open and the staff quickly made their way through the line. Special shout out to Silas who was able to reset my mom's phone after two different Verizon stores couldn't help. It took about a minute and he didn't even charge us. Very helpful and friendly staff, I would come here again for repairs if needed.

Awful! Purchased expensive gopro camera for underwater use. Initially was sold wrong SD disk so…read morehad to drive back to the store to exchange it for the correct one. then, the camera ceased working on day 2 of my trip. BB refused to refund the money b/c it was more than 15 days after purchase, even tho i was out of the country where there was no best buy; i had notified gopro immediately (thru e/m) so there was a record of the timing. Tried to handle case thru chat: don't bother! not only did i waste hours, literally, but the store doesn't honor what the chat employees tell you! NO way to contact the store anymore. And, don't expect the level of service from the employees that used to exist. Getting help was a struggle, getting knowledgable help was almost impossible. Hope to never have to shop there again.

This store is very organized, the employees are super helpful and dont get irritated and very…read morepatient! The black guy with the bush, the person he called to help with transaction and the guy who helped us find the camera and cashed us out were all super nice and helpful! As well as the greeters who asked if we needed help finding anything when we first walked in! I never got a hard time for every time I shopped at this location! Everyone deserves a raise!

Highly recommend. Found my problem offered several hardware solutions at multiple price levels…read more Explained the differences and allowed me to choose solution best for me. Communication was great turn around was fast.

This computer service was great! took my sick computer in and the best part there was no pressure…read moreto do expensive extra work on it. Very affordable, efficient and knowledgeable. I highly recommend this computer repair service! They also repair printers.