Even though it was a busy Saturday afternoon with a long line, the desk guy was efficient, got the…read moreinfo he needed, and had me in and out in minutes so I could get on with my day. First thing Monday Quinten, who was working on my laptop, called me personally. He wanted to make sure he fully understood my concerns and double-checked that I was aware a factory reset would wipe my info before he proceeded. Even though he ran into a few unexpected issues, he still fixed it quickly and took the time to answer all of my questions. Compared to Geek Squad, this was faster, more affordable, and much more personal. When I was in a total panic, Quinten was calm and reassuring. I'll never go anywhere else--Quinten is the best!"

My 9 year old spilled apple cider on his Chromebook. (Before you raise an eyebrow, he sold his toys…read moreon eBay and Facebook marketplace, and saved up for months to purchase it himself last year. Now be my guest, & raise both eyebrows.) Anyway, tears and panic ensued. I knew to turn it off and flip it over but watching cider drip from between the keys, I also knew I was going to need help getting this thing dried out. We brought it to this shop, and the told the staff what happened. The customer service was amazing. They were so helpful, didn't preach or lecture, they took it right away, scrubbed it, took it apart, dried it out, put it back together, and had it back to us in under 30 minutes. Coming here was the best decision. I would definitely recommend this place.

I became concerned that my entire iMac hard drive had a number of files missing after I realized…read morethat my Carbonite subscription was mistakenly not renewed about 8 months ago, and I could not find many of my very important business files. I called up Blutusk and they asked me to come in and they could look the situation over immediately. I did and they were considerate and kind and thorough in helping me identify why I could not locate my 'missing' files and then proceeded to coach me on what I needed to do so I could back up my own files on a daily basis and keep them all together on my own hard thumb drive. Thank you Blutusk. You got my business for life! Mark in South Buffalo

I needed my Apple Watch repaired. He didn't even examined it. He simply advised me to take it home…read moreand throw it out!

I had an excellent experience speaking with Mike from Hi-Mike-HiTek today. I originally called…read morebecause I had several questions about my PS5 controllers, internet speeds (download/upload), frame rates, and some general tech concerns. Mike took the time to walk through everything with me and answered every question thoroughly. What really stood out was how knowledgeable, friendly, and welcoming he was. You can tell he genuinely understands the technology and enjoys helping people figure things out. He didn't rush the conversation and made sure I understood what he was explaining. It's rare to come across customer service like that nowadays. If you're looking for someone who truly knows their stuff and treats people with respect and patience, I highly recommend reaching out to Hi-Mike-HiTek. Thank you again for the great help!

Richard provided an excellent, professional IT experience for our nonprofit. He was available on…read morethe same day that we called him to come out, and he resolved our issue quickly. Richard was also sensitive to the tight budgets that nonprofits operate with. We highly recommend Hi-Mike Hi-Tech LLC.

I was terrified when my external hard drive with all my pictures since 2012 died. Some quick Google…read moresearches and conversations led me to believe I could be looking at 1000 or more to recover my three terabytes of data. I felt uncomfortable shipping it away to NY, so I made an appointment at IRepair and was told by J ( forgive me if I am spelling this wrong!I never asked how it was spelled) that it would be difficult but it was doable and would cost me about 560 dollars. In deed it took a few weeks- J explained every step of the way and indeed when it was finally done it cost what they had told me, not a penny more. Despite quite a bit of difficulty in getting my disk to respond to their software. Highly recommend. Seems they love a challenge at IRepair - and recoveries are often just that.

As usual when I visit I repair, I am given the best and most honest service and advice. In this…read morecase, I was having problems using my hearing aids with earbuds during telephone conversations. The problem was identified and I was directed to several places where I could purchase the needed accessory. Problem solved. In this case, no charge. As a senior, it is great to know there is a trustworthy, option for my I related problems. Also great to have someone who can communicate about those problems in language I can understand!

Unbelievable help. Jake is super knowledgeable not just in repairing my iPhone screen but also…read moreexplaining different techniques. He also is aware of cell carriers stance on cracked screens for trade in purposes. Professional and honest team at Royal. Definitely recommend.

Love these guys! I came back here to recently fix my wife's camera screen and they were able to do…read moreit quickly and painlessly. Unfortunately, my screen cracked again and they were able to repair it quickly and were very responsive after getting some other things fixed. I'm super appreciate of this business and would recommend them if you're looking for an honest group of technicians that stand behind their work. It's hard to find a better price to fix your screen too -- and this little stand in the mall behind Dick's does as good of a job as Apple would.

Had my screen and battery replaced. It took 1.25hrs. Was really disappointed that they replaced my…read morescreen with a substandard screen. The resolution and color gradients were horrible. The worst part of the deal is; is that the technicians knew that the screens sucked from previous complaints. They advised me that it was the only iPhone 7 screen they had left and that's why they installed it. Anyway to make my rant longer they agreed to replace my screen with a better quality screen once they are in stock which is fine except for the fact that I have to take time out of my busy day to do it. Communication is key in all service based businesses. Could have saved everyone time and money, honext time. So, I went back this morning to have the screen replaced as previously stated and everything went great. They made good on their promise and then some. They replaced my screen and threw in a complimentary screen protector and discounted my previous bill. Accordingly, I'm updating my stars to 4.5 as the overall experience was very professional and fast. At the end of the day I will use their services in the future; any business can have an imperfect day as long as they implement real time corrections to the customer as was done here.

I brought my iPhone here thinking the charge port was broken. These guys could've told me I needed…read morea $200 repair and I would've believed them. The kind gentleman who helped me out said this would be the fastest fix of the day. After I rolled my eyes he ended up cleaning a cotton ball sized amount of lint out of my phone. I had to give them a 5 star Yelp review for saving me the insane amount of money I would've spent on a new phone and fixing it in front of my eyes. I have family who have brought iPads and phones here for screen replacements. They have your device back within hours. Fantastic service.

Very professional, great communication, and fast! I spilled water on my keyboard and Nasir was the…read morebest person to go to. After he received the new replacement, I dropped off my laptop, and to my surprise, it was ready the very next day by 2 pm! It works as good as new. As a college student, I seriously cannot thank Nasir enough!

I couldn't get any answers to my car's Amplifier location and my Radio sound Malfunction!!!!!read more

I had taken my Laptop to Best Buy where I bought it. It is 6 1/2 years old. The geek squad took a…read morelook at it and told me that when I updated my drivers, I permanently defeated the ability for any audio on my computer. Also, the battery was dying and it's very difficult to get a new battery for a computer this old. I started searching to see if I could get a second opinion and I found Nerdchickk. We texted back-and-forth and she offered to come to the house to take a look at it. She worked on it for 2 1/2 hours trying to change the drivers she charged me $80 and she said there's nothing really that I could do. She told me that I could trade in my computer and get more money. So I'm going to bring her back just to upload all the information from my laptop to a thumb drive [because I don't trust myself to do it] and I'm willing to pay her to do it, because I feel she is very competent. She was honest and she knows her stuff.

So convenient. No lugging the desk top around. The nerdchikk was no nerd and fix was very…read morereasonable.

I actually did not have them do any work, but they were quick to respond with inquiries.read more

From the owner: Here at Vex Technology Our repair service is your one-stop-shop for all your electronic needs. We…read morespecialize in custom computer builds, computer/laptop repair, game console repair, cell phone repair, circuit board repair, data recovery and almost any other electronic equipment. Our team of experts is highly skilled and dedicated to providing the best possible service to our customers. We use only the highest quality parts and equipment to ensure that your devices are repaired to the highest standards. We pride ourselves on our fast and affordable service, and we're committed to making sure that your devices are fully functional and running smoothly. Whether you need a quick fix or a more complex repair, we've got you covered. So why wait? Contact us today and let us take care of all your electronic repair needs!

After calling around to several places that could work on a PS5, this spot seemed like the best…read moreoption. They're conveniently located right outside the JCP department store on the second floor, across the way. Everyone was very friendly both on the phone and in person. They also went over the repair agreement thoroughly, including the $75 diagnostic fee, which goes toward the cost of any repair. At first, I got a call saying the motherboard was completely damaged and likely beyond repair, which was disappointing. Then the next day, they called back and said they had spent more time looking into it and were actually able to fix it. The repair ended up costing an additional $150, but it was absolutely worth it. My kids' PS5 had stopped accepting discs, and now it's working again. They also advised against relying on random YouTube repair tutorials (oops), since DIY fixes can sometimes make the problem much worse (especially if you're clueless like me). Overall, I had a great experience and would definitely come back here again, although hopefully I won't need to anytime soon!

Extremely pleased with the service Romeo provided, my wife's iphone had 2 broken camera lenses and…read morea third that showed some marring. After he and I talked we agreed that it should just be replaced. A short 40mins later he had all 3 replaced and it looked factory perfect. Others told me (ubreak I fix) that the entire back had to be replaced and they wanted almost $250 plus tax. Well for $100 less I got the right repair and no extra games. Job well done We Fix.