Great food, great service, great staff. Love the new location and the increasing hours for service…read more Love the fresh ingredients and the soups are simply amazing (except, I personally don't care for the tomato soup - I prefer a more traditional creamy bisque with cream sherry and cream). Maybe 2 versions - that would be great! It is in such a great location now-can't wait for summer for the windows to be opened and the outdoor seating to be available.

Perfect lunch today, (tomato soup and grilled ham and cheese) helped me shake off the cold and…read morerainy weather!

What a gem this place is and I am used to big city shopping (NYC/LA). Under new ownership and the…read morecouple that now owns it are quite delightful and spend as much time as you need answering questions. I buy gifts for friends on special occasions often and I know I won't ever be embarrassed by the quality. I know it's expensive but everything is nowadays. Great local coffee beans, huge selection including Michigan themed small souvenirs, free wifi, little tables to hang out at .....and totally delectible wide variety of chocolates. They gave me a free sample of their caramel butter popcorn and I thought I would die right then and there! So I bought a bag of cherry cordial chocolate covered popcorn for a friend. Five stars all around.

Worth the visit! Highly recommend stopping if your in the…read morearea. The prices are very reasonable. Their ice cream along with their tea was absolutely delicious. The tea that was tried was the crème brûlée oolong. Took a chance with it as the prickly pear is the top seller but this tea did not disappoint. It is not overly bearing sweet with a nice after taste. The ice cream was called the Mackinac, and it had swirls of chocolate with vanilla and pieces of fudge. The cashier was the sweetest. Super patient, and very kind answering all questions. Definitely will be returning

If I could leave zero stars, I would. On August 24th, between 6:45 and 6:56 A.M., I stopped at the…read moreCube by Meijer for a coffee before work. The speaker crackled like someone was about to take my order, and then... silence. The girl working, Kacie Sobeck, sat there and completely ignored me. Not because she was busy, not because she didn't hear me--but because she decided to be petty and unprofessional. Honestly, that's not just "bad service." That's straight-up disrespectful and childish. If this is the kind of behavior BIGGBY allows, it explains why this location has such a bad reputation. Coffee shops are supposed to be about customer service--here, you can't even get basic human decency. I'll never waste my time or money at this BIGGBY again. There are way too many other places to grab coffee from people who actually act like adults. This is hands down the worst BIGGBY I've ever been to. This isn't customer service, it's high school drama with a drive-thru.

Excellent service and coffee.wait staff is very friendly and fast. Tons of different items to…read morechoose from.

John Boy's isn't just a diner--it's a portal. One foot in Americana, one in a dream. The menu reads…read morelike a manifesto: sprawling, obsessive, oddly precise. Every dish arrives like it's been summoned by memory. The bacon is crisp, the toast knows something, and the omelets are heavy with intention. The dining room is small, dimly lit, and full of quiet drama. The regulars speak in half-smiles, and the staff greets you like they've seen your face before--in another life, maybe. Alpena doesn't have many restaurants. That's the mystery. You drive around expecting more, but there's a stillness here. A pause. And then--John Boy's. Waiting. Whether you're just passing through or hiding out for a while, this is your place. Breakfast, lunch, or dinner. (Even if you're not hungry.)

Your typical small town diner! Everyone was so friendly…read more Don't make my mistake and make sure you get their fresh bread!!! My husband got it and gave me a bite, and I regretted not getting my own! It was amazing.

Great place for a quick bite to eat, to browse comics/art supplies, or stay longer for a…read moremovie/board games. The colors are bright and vibrant, with plenty of interesting things to look at. The food was quick, cheap and delicious. I also learned that they will be hosting art classes soon.

I don't think I'll be going there again. My coworkers and I have food delivered to us. Our order…read morewas brought incorrect and cold. The hot dogs were grey in color. I got the vegan dog and it had no flavor compared to other vegan hot dogs I have had. Very disappointed. We all ended up throwing our meals away because we couldn't eat them.

discrimination at its finest, I'm a truck driver down at the moment. I went into the Starbucks in…read morealpena mi, for the first time to get a cup of ice water and I was discriminated against and was told "waters only for paying customers" the guy was very rude towards me. and also that's not posted anywhere. he was a bald guy. I didn't get his name because I don't care. I'm going to post it to the website it's self and maybe be seeking legal. thanks.

This Starbucks is new to a fantastic town in Northern MI. We were treated with a friendly "welcome"…read morewhen we entered. The baristas were friendly and helpful when we couldn't decide what we wanted to eat. Our food was piping hot and delivered to our table quickly. The dining room tables were cleaned quickly as people vacated. This location is friendlier than average!

They got the order wrong we(me and grandma) asked for double quarter pounders and when we got them…read morethey only had one patty and we got the medium meal and they gave us the large fries and large drinks and another thing is, they gave us unsalted fries when we didn't ask for them to be unsalted and we also only got one order of fries that made us mad

Waited way too long for it being 2:15 in the afternoon. Was told I had to wait for fries. Order was…read morefinally brought out to my car and everything was so cold that the cheese on the burger wasn't even slightly melted and the fries that I was told I had to wait for weren't even hot. Will definitely go to Chisholm or M32 location from now on. No more using the 23 South one. This is the 3rd time in less than a month that I have dealt with this. Not even busy times. Crazy

"McDelivery" is "McDiculous"!!!…read more Several deliveries in a row now food was made incorrectly. This time I had a burnt bun on my Big Mac, and "less" apparently means "drowned" according to whoever they hired. No straw for the drinks, and the water had mold on the INSIDE of the bottle! Will not get delivery there ever again.

Have only used this location twice and both were the longest wait ever for drive through. Only…read morecome here if you plan on waiting a minimum of 30-40 minutes. Absolutely the most pathetically run McDonalds ever!