Dr. Waldorff is the best eye doctor I have ever been to. She is humble, listens well, gives a thorough exam and takes her time to make sure everything is satisfactory. The staff was just as nice and polite and their wait time was less than 5 minutes. I would never go to anyone else. read more

Dr Woldorff is a wonderful optometrist. I cannot say enough about how well I had been treated as her patient. Her office staff, however, leaves a lot to be desired. From my very first visit, when I had mixed up the time but they failed to tell me & let me sit there for an hour. Or most recently when I tried to make an appointment, and did not have my insurance card on hand so they refused to set a date. And then to the person who sits in the section with the eyeglasses -- last time I was in there, there were two dead cockroaches on the floor, she was on her phone & my very presence was an annoyance. While I appreciated the lack of pressure sales, this was ridiculous. She barely looked at me as I asked questions about frames. I liked this office for its location & Dr. Woldorff but I will have to move on to another place that seems be fully focused on the patient. read more

I have been a client of Dr Woldorf for about 5 years. I thought I had vision change issues and needed new glasses. I was having severe headaches and visual blurriness. The insurance would not cover this since it was prior to my annual visit. Rather than rushing me along, she was very thorough in identifying the correct problem. I did not need new glasses. It is too lengthy to describe the problem. But I was very impressed at her willingness to take the time to identify the problem and find a no-costs solution. Much thanks, Dr. Woldorff read more

These days, experts are recommending adults get their eyes checked every two years. After my experience at Woldorff, I wish it was more often! I had a 5-star experience across the board, from making my appointment to picking up my new specs. Dr. Woldorff and her staff (the receptionist--I forgot her name--and Craig, the optician) are so, so pleasant and easy to talk to about your needs, preferences, whatever! The office is really pretty and comfortable--a converted house right on Broad St. (next to Nice Price Books). While the selection of frames isn't huge, I was able to find a range of styles I might be happy with. Plus, Craig was helpful and didn't rush me (though I tried to hurry and go with my gut because otherwise I would have been there all day!). My appointment was on a Monday, and I picked up my glasses on Thursday--holy fast turnaround, Batman! When I picked them up and tried them on, everyone wanted to see and told me how fabulous I looked. So I'll *obviously* be back in two years. read more

Woldorff Family Optometry - Lunch lady realness. - Optometrists Near Me - Durham, North Carolina

I visited Woldorff Family Optometry for the first time today (I'm new to the area), and I could not have had a better experience. I have been to many different optometrists over the years, and I have to say that Dr. Woldorff is one of the best optometrists I've had so far. She is extremely attentive and does not rush through patients like I've seen other doctors do; she will take the time to explain any questions or concerns you may have. The staff is also extremely friendly and helpful. Overall, highly recommend! read more

Being semi new to the Durham area, finding doctors of any kind always stresses me out whenever I move. I wear glasses and contacts and recently had my exam and got a year of contacts and it was a pretty easy, smooth transaction! This is a little optometry center in Durham pretty centrally located and in a cute little house. The optometrist is also a woman which I love and she also happens to be from Sacramento, CA which is where I am from! It was so random to learn this during my eye exam, but it made my visit that much better! They have a good selection of frames here if you are on the market for that, the exam was easy, they have a very small parking lot in the back, and they worked with me and my insurance to get my contacts covered as well. All in all, this was a win! read more

I have been going to Woldorff Family Optometry since I moved here in 2012. Dr. Woldorff is extremely thorough and compassionate. She truly cares about her patients and will go above and beyond to make sure you are satisfied. I feel lucky to have found Woldorff Family Optometry. read more

I was sure to arrive early to my appointment as instructed and called the number to alert them of my arrival. No one answered after about four or five attempts and I was getting worried I would be marked late or charged and that my appointment I had waited a while for would be forfeited. I opened the door an inch to peek in and I was very rudely reprimanded by the receptionist to leave. When I told her no one was answering phones and it was already 15 minutes past my appointment she didn't respond and kept telling me to leave and wait outside. I sat outside on the porch in the blistering sun for half an hour before anyone came to get me. This unfortunate first experience for me completely overshadowed the otherwise fantastic experience I had with Dr. Waldorf herself. She was really friendly and great overall, but the experience with the receptionist was a bad first impression and was enough for me to want to search for a new optometrist elsewhere. I understand certain procedures are in place because of COVID, but this shouldn't be in lieu of customer service, and if you're going to require patients to arrive early, and call before entering, you should probably honor that...and pick up the phone? read more

As for the eye exam, I definitely recommend this place, especially to Duke people since their office is so close to East Campus. I love Dr. Woldorff! She understands that when optometrists ask, "Which is better, one or two," it's sometimes very hard to tell. I felt very relaxed with her during my entire visit. They answered all my questions about my glasses and my insurance stuff (and I had a lot of questions). Plus, they are super flexible with appointments and squeezed me in on a Saturday morning after I missed my first appointment. The frame selection is pretty good, not the most unique frames but they have good quality frames that still look pretty good. I did find a pair of new glasses that I love and that wasn't too expensive! So as long as you're patient enough to spend a while trying on some frames, you can probably find some reliable frames for a good price. read more

Best eye care in Durham. Have I tried all the eye care places? No. I have only tried this one, and it is the only one I have needed to try. The staff is extremely helpful, and the Doctor is amazing. She is super caring, and conversational, and clearly knows her stuff when it comes to optometry. All of my check ups have been extremely pleasant, and I will be back. read more

The eye exam part of my experience was fine, but to say that I was disappointed in the getting my glasses part of the experience would be an understatement! I came to Waldorf because they handled the brand of frames that I wanted and they accepted my insurance. After my eye exam, I sat down with the lady to help select the particular frames. I was told that the frames would be, "a bit over $200". I knew that Walmart had the same frames offered for $143.00, but they didn't accept my insurance, so a bit over $200 was fair, all things considered. So, today I go back to order the glasses and "a bit over $200.00" had turned into, "those frames are $299.00"! I realize that the economies of scale requires a small shop like this to have larger margins than a Walmart. And I was 100% okay paying "a bit over $200.00" for the same frames, but to attempt to charge me over twice the price, especially after quoting me a price range to expect, was unacceptable! They wasted my time and gas! read more

Look no farther for eye care in Durham. Top notch. The small staff are seemingly always in good moods and filled with patience for whatever is going on. I love that they take time to listen to issues, explain their opinions, and see what you'd like to do. I have tried probably a half-dozen contact lens samples, and they are always gracious with finding the best fit for me. In other circumstances, I've lost (or crushed) a glasses case twice, and both times, they gave me a new hard-case complimentary. And, perhaps my best story, when I was about to leave for a trip and had no lenses (thought I had some at home), I called, and was able to get an emergency trial pair. Just a great group of people. read more

I love this place. Everyone is nice and helpful, and I feel that I get really quality information while there. Dr. Woldorff is absolutely amazing. In particular she is very patient .... I'm quite sensitive when it comes to the eyes, and she does not seemed bothered by my constant blinking as she's trying to take a look. The receptionist and optician both helped me pick out a pair of glasses that I really like... I get lots of compliments on them, so they really seem to know what they're doing. I wholeheartedly think this is the best optometrist in the area. read more

I left my glasses on an airplane recently, so I needed an eye exam and new glasses STAT. My last eye exam was almost four years ago, so using my "current" prescription was not a good option. I called around to tons of places on my insurance plan near home and work, then realized Woldorff Family Optometry is walking distance from my apartment AND takes BCBSNC. I figured it was a long shot, but decided to see if they could fit me in soon without me having to take time off work. The receptionist offered me an appointment that same day! When I arrived, I completed a few pages of easy paperwork and browsed the frames selection. (I was ten minutes early.) Right on time, Dr. Woldorff was ready for my eye exam. She's by far the most knowledgeable, thorough, and approachable optometrist I've been to. I asked her lots of questions, and we had a nice conversation. After my exam, I sat down with a friendly and helpful optician and tried on ALL THE GLASSES. I finally settled on a pair of peachy-brown Ray Bans. Woldorff filed my insurance for the exam and gave me the paperwork (already completed except for my signature) to mail in for reimbursement for my frames, in a stamped envelope ready to go. Only two days later (!!!), I received a call that they were ready. They look great, and I am super happy to be able to see again! read more

Woldorff Family Optometry - new glasses! - Optometrists Near Me - Durham, North Carolina

I saw Dr Woldorff all throughout my four years attending Duke. Dr Woldorff is knowledgeable in what she does and very patient, sometimes spending as long as an hour with me to find the perfect fit for contacts or glasses. Would definitely recommend! read more

Working in photography and design, my vision is absolutely CRUCIAL for making a living. I had been to many, many optometrists before I happened on Dr. Constance Woldorff, and from the very first appointment with her, I realized I had finally found "the one." Not only did she nail my prescription on the first try (no one else had ever really been able to find quite the right balance of corrections for my astigmatism and nearsightedness), she also answered all my questions and made me feel really comfortable. I have now been her patient for over 20 years, and wouldn't even dream of seeing anyone else--to the point that I used to make special appointments to see her in Durham even when I was living out of the country! Optometry is as much an art as it is a science, and Dr. Woldorff nails it on both counts. Her skill and knowledge are perfectly matched with her intuition and instinct. Add to that being a patient, caring, wonderful person with an impeccable bedside manner and what can I say! If there ever was a Hall of Fame of Optometry she most certainly would deserve a place in it. There's a big Hollywood-style star for her in my heart for how helpful she's been in my life. read more

I've been a selfish yelp user for the longest time (only a user and never posting my own experiences). However, my experience with Dr. Woldorff finally compelled me to sign up so I could leave a positive review. I have a complex eye prescription and have always felt rushed in previous eye appointments (is this better,or this, or this--all within a second or two!). I needed a new prescription and selected Dr. Wordorff as it was the closest location where I'm currently living. I have to say that my appointment with Dr. Woldorff was the most pleasant that I have ever had. She must have spent close to an hour with me and wanted to get my prescription as accurate as possible. She also spent a considerable amount of time going over my prescription history and explaining what she was doing. I highly recommend Dr. Woldorff. As others have noted, she has a small staff (a good thing I think) and I had a very positive experience. read more

I am SO glad I found y'all through Yelp last month! I've been in three times now (in the process of getting contact lenses) and each visit was great. I barely waited to be seen (which as you know, is HIGHLY unusual at any doctor's office), and Dr. Woldorff is not only knowledgeable and professional, but also super nice! Not only will I be going back, but I've already recommended her to several of my friends. After years of going somewhere else, it's nice to find a doctor I really like! read more

1,000 stars! Seriously! Dr. Woldorff treated me with remarkable expertise, warmth, care, good humor and the patience of a saint during the process of finding a new brand of contact lenses for me when the brand I have worn my whole life got discontinued. I have a strong prescription with an astigmatism that falls right between the standard axis options and sensitive eyes, so it was like finding a needle in a haystack to find a lens that happens to line up just right, has great vision and great comfort for me. (I had already been kicked out by one optometrist who became more and more annoyed with me when all the lenses we tried weren't working!) Dr. Woldorff is a great listener, willing to think outside the box, a caring, dedicated professional, and just a lovely person. I am very grateful to her and would absolutely recommend her to anyone and everyone. If only all health professionals were so caring, intelligent, skilled, and open minded! read more

Dr. Woldorff is an expert optometrist with a very personable manner. She is very thorough and dedicated to make sure her patients get the prescription that is right for them. Highly recommended for both glasses and contacts. read more

Way past the extra mile and then some...one arm of my glasses fell off - defect, could have happened to anyone. I took them back in to Woldorff, and they were still under warranty - YAY. Challenge: the frames were on back order. Woldorff Super Service Solution: call the frame maker rep in the field, find out they do have a set of my frames, get those frames from the rep, and have my glasses ready in less than 24 hours. I was amazed, pleased, astounded, knocked out, happy and honored. You just don't get that kind of service from everyone. Best part? No charge. Zippity. All that effort from everyone over there and not a dime out of my pocket. 10/10, will visit again! read more

This is a nice, small, professional business and I like it, but they could fix a couple of things. I dislike the small parking lot, since the company is so small there are only 4 parking spaces and getting into it is a squeeze. I feel like I am going to scratch my car every time. One day I had a simple appointment I had to wait nearly 30 minutes and to find out they we 2 patients behind. If I would have stayed I would be leaving at 5:30 at the earliest from a 4:30 appointment. Hopefully, they were just having a off day. read more

Best eye care ever. Personable and thorough. Good selection of frames.

Very friendly and thorough. They're also really close to Duke's East Campus, next to Dollar General. It was easy to get appointments within the week or the next. I got a pair of glasses here that I'm very happy with. Glasses never fit properly on my face, and they were happy to adjust them when I went back 3 times (without making an appointment, and free of charge of course). read more

I had a great first visit with Dr. Woldorff, starting with Ms. Renee at the front desk. She explained that there was an emergency visit before me and that it would be a short wait, which it was. Dr. Woldorff was very informative and thorough during my eye exam and answered every question I had. I would highly recommend her office for any needed eye exams. read more

I went to Dr. Woldorff today and I was so impressed with the way she took her time and explained what was going on with my eyes. I felt that she was totally concerned about my eye health. Her staff was helpful, too. I will continue to go to Dr. Woldorff for all of my eye care needs and I highly recommend her. read more

I walked in to Woldorff Family Optometry today without an appointment (which is really not a cool thing to do) and asked for help with a pair of glasses that I had purchased somewhere else. Without hesitation, they looked as my glasses, checked the prescription and proceeded to adjust the frames in a way that fixed the problem I was having. Who knew that a frame adjustment can affect your vision so dramatically?. (Well.. they did!) And they were super nice about it to boot! So, I have to say, all the things I had read about this place on Yelp are true: They ARE really nice, super professional and they clearly know their stuff. Bottom line: I will be taking all of my future business to Waldorff's. read more

Amazing. Connie, OD really knows matters of the eyes. She left an impression of knowledge and professionalism on me. I extremely recomed.

My son and I have been going to Dr. Woldorff for years. When she left the previous practice to start her own practice, we REALLY missed her! She is an expert at getting the right fit and prescription and doesn't stop until they are perfect. We were so happy when we found her new practice and wouldn't think of going anywhere else. The office is nice, the staff is friendly, and Dr. Woldorff makes you feel like you are a friend. read more

I love Dr. Woldorff! She is kind and thorough. She explains everything she is doing and informs you as you go along of what to expect and what she's assessing next. They have a good selection of frames but can also get additional colors so you have good options. Thanks for all of your help!!! read more

we both had a good experience with dr woldorff and Melanie but the receptionist was very rude and both unpersonable and unknowlegeble concerning our insurance and also scheduling appts for both of us. I emailed and requested apts for both of us and somehow only I was the only one scheduled but dr woldorff made time to see my husband. I think that dr woldorff needs to find a new receptionist who knows how to do their job. read more

Dr. Woldorff is fantastic. She is knowledgeable and friendly, and I was very pleased with how she talked through all my options. I went back later to pick out frames, and I had wonderful service from Craig. He was very accommodating and helped me pick out great glasses. I have a tiny head and a strong prescription, so this isn't always easy. I would recommend this office to anyone! read more

We appreciate so very much Dr. Woldorff and each member of her staff. They are so competent and pleasant. Each one makes it a pleasure to be in their office. As we left this morning, we commented to each other, "Wouldn't it be great if everyone in the world were people like this?" read more

After several bad experiences (including waiting over 30 minutes for a scheduled appointment, showing up and the place was closed, optometrist failing to write a prescription and being forced to fax it the next day, etc...) I was very skeptical when my co-worker recommended Woldorff. I was pressed for time and too stressed to try to find yet another optometrist compatible with our insurance, so I trusted him. They exceeded my expectations! From Renay, the charming receptionist, to the the Dr. Woldorff herself, these people are quintessential professionals who have not forgotten the first rule of conducting business: make them want to come back. After all the bad luck I had with the previous optometrists, I feel like shouting, "I tried the rest...now I have the best!" Schedule your appointments now! read more