Quick reply with a quote / visit and then scheduled work. Good detail on the quote and fair…read morepricing. Jason is a good guy too and easy to work wiith. Highly recommend.

I had a door that needed to be reversed. We got an estimate…read moreand it was a fair price. Communication was easy, the work was done nicely and everything was cleaned up. There was a small issue with supply chain but that was out of their hands. I'd hire this company again in a minute.

If you want a company that does not pressure you, provides you with all your options and…read morecommunicates effectively and efficiently MITCHELL HOMES IS IT!!!

As a 100% VA-disabled veteran needing ADA-compliant features, if you value your time, money, or…read moresanity, do NOT build with Mitchell Homes--especially if you want anything beyond their bare-bones, builder-grade models. Their marketed "simple, affordable, no-down-payment building on your land" turned into 8 months of mismanagement, opacity, endless excuses, and zero progress. If you have not yet read JC's Google review of Mitchell Homes (Richmond), he articulated our experience very well. We signed in May 2025 for a custom AVA Farmhouse: $464,025 base + $393,202 in proposed upgrades = $857,227 total. 8 months later--with no finalized plans--we paid $16,641 just to walk away in disbelief. From day one, we did Mitchell's job for them: hand-delivered a redlined 24×36 AVA plan with numbered additions, provided multiple well/septic contractors, and clearly requested structural/ADA upgrades (e.g., 3-ft ADA doors $3k; zero-entry shower $9.2k). Despite weekly follow-ups, every inquiry led to new questions. Windows took over 4 months to finalize despite day-one specs for black-on-black casement. Repeated mistakes triggered redraws week after week. We quoted Pella/Lowe's prices ourselves--within $2k of their "in lieu of" costs--which left us unable to explain the pricing through normal errors or standard builder markups. Our original sales rep was fired. Then, cabinet prices ballooned from the advertised $48,000 "Gourmet Kitchen" to $104,344 all in (excluding appliances). After objecting, an EVP got involved and offered $55k for kitchen cabinets (no backsplash, appliances, etc.) + $15k for butler's pantry cabinets (See image). Retail equivalent was $26k for both, installed. They would not provide line item breakouts. Rheem HPWH: $3,500 (after credit) vs. $2,300 retail Kohler Tub: $10,500 (after credit) vs. $2,500 retail Roughly 30% of the CPRs appeared to reference the same items, compounding costs for the identical scope. There is not enough space to call everything out in these reviews. They claimed we'd be expedited in the drafting queue due to delays. After weeks, still "waiting on well/septic quotes." I called the same contractor and got a quote in 24 hours; Mitchell took another week. Plans were still not in drafting after 5 weeks, we had been told they were; then emails asked about the ADA doors--drawn undersized/non-standard--triggering more CPRs, repricing, redraws, and delays. Projected close of March 2026 was now September 2026+. VP of Sales, Freddy Vincent, admitted many issues were Mitchell's fault and promised that no further price increases would occur. That written letter never came. Mind you, we were paying for the 240-day price lock and STILL needed it because we were guaranteed to blow past that timeline. Based on direct retail quotes we obtained for the same materials, Mitchell's pricing was consistently far higher, often more than double the quotes we received elsewhere. If wrong, Mitchell is welcome to share their markup formula publicly. I'm pretty sure Pella windows, cabinets, lumber, insulation, tubs, etc., don't have "better build quality" when Mitchell installs, versus buying direct from the company with their installers. No amount of sales copy, whether in emails or on voice calls, is going to change that. After terminating on Dec 31, 2025, it took senior leadership 3 weeks to reach back out. In that same timeframe, we: Bought a doublewide home with cash Poured footers Secured permits Drilled the well Had the home delivered I would avoid Mitchell Homes. Non-Richmond offices seem even more clueless amid rapid expansion and inexperienced hires; they will send every single question you have to Richmond for an answer. Our experience mirrors multiple BBB complaints (delays, surprise charges, poor communication) and JC's review; it's not isolated. Eight months, $16,641 wasted. We had zero faith that costs wouldn't explode further and zero faith in their employees. It was such a poor experience; we went from building a million-dollar dream home to buying a double-wide just to be done with it.

Liv Construction began work on Dec. 26, 2024 and finished 56 days later. I've waited to give a…read morereview to see how everything held up. It was a renovation of the kitchen, living area and bathroom, HVAC and On-demand Hot Water. Plus some outside work - pouring a concrete pad for gazebo and RV Port. While I personally like everyone that we worked with, we did have some problems during construction. Demolition workers almost removed the support beam to the house before my husband asked them to stop and check with contractor. Each time we brought a concern to the foreman, the answer was always the same, "What do you want me to do?" The answer was always the same, "I want you to fix it." This included: Kitchen cabinets that were installed 2 inches from the ceiling. Kitchen island was off center and was only fixed when my husband measured and showed them the discrepancy. The concrete pour for the gazebo was not framed correctly and needed a second pour of concrete. One corner is still not square. The joint between the pours is now cracking and the owner has stopped communicating. Concrete overflow was scattered in the far backyard and was never cleaned up. The gazebo walls were installed backwards. One door they installed has a huge gap and let in lots of cold winter air. They were unwilling to run an electric line to the kitchen island because they would have to drill into the concrete slab. No drop cloth was put down when they were drilling new holes in the ceiling for the HVAC vents. After about 10 months, the grout in the bathroom and kitchen was cracking. Glue from the tile dried on the outside of the tile and looked unsightly. The contractor gave us a one-year warranty, and some things were fixed, but they have stopped communicating.

Nathan figured out the problem with the septic pump/alarm in 5 minutes!…read more Great service. Knowledgeable and friendly!

We HIGHLY recommend giving Darren an opportunity to look at your project…read more When is the last time you caught yourself (or your significant other) just staring at a floor for 10 minutes at a time? Because of Darren, we do it every day! Darren refinished a ~30 year old hardwood floor that had yellowed, shown wear from traffic, had missing pieces of wood, and damage from chemical spills. From the very first time I reached out, his communication was excellent. He visited our home to see the floor, take measurements, and recommend and explain a refinishing process. Darren gave us options for type of polyurethane, colors, finish (matte vs. gloss) while offering recommendations from his many decades of experience. Within several hours we had a very fair quote and were booked several weeks out. Darren spent a few days on property and was incredibly respectful of our home and us when we would ask a question or two. He worked his magic to sand and protect our floor to a condition we would have never expected - just see for yourself. Overall, working with Darren was an exceptional experience that greatly improved our living space for the next couple of decades and likely longer.

Darren is a true professional! Fair, quality work and great value! We felt like we won the jackpot…read morewith Darren!

We have a slanted kitchen floor that we were concerned about, so we had JES come out to take a…read morelook. They quoted us at $4000 for 3 jacks to lift what they said was a sagging beam. We thought that sounded a little high, so we had Kavie from Stable Foundations come out and take a second look. We would have willingly paid him up to $4000 for underpinning on our beam; but after he looked around in the crawl space and our flooring, he said we actually didn't even have a problem. He suggested we not do anything- keep in mind this consultation was free. So he came to our home, took time out of his day for free, and didn't cash in on what we would have paid because he decided to be honest with us. This company has an "A+" rating with the BBB and I can see why. You can tell Kavie knew exactly what he was talking about, he was experienced and he's not there to rip you off. I would really recommend this company.

Made an appointment for an estimate for a window of 3- 4 pm. By 5:30 pm hey never showed up…read more Called at 4:30 pm to get an update and the call is an AI automated system "Amy". Never received a follow-up phone call or an update.

Nazar was very responsive and scheduling was easy. His price was a little higher than I expected…read morebut since no one else even responded I engaged him. Nazar showed up as scheduled, did a professional job, and reduced his price to reflect what the job was, not what he expected it to be. I would hire him again.

Not only did Nazar work hand in hand with us to fulfill all of our needs for door installation,…read morefinishing of said door, and adding the handle and applicable changes to the inner wall, but also during the original installation process there was an issue from the manufacturer with the door that was purchased and Nazar replaced the door at no cost to us. The negotiated price was reasonable and agreed upon by both parties prior to installation and scheduling. Very happy with the original service. Additionally, the door had a small issue, likely due to the humidity or workmanship of our home, Nazar came out very soon after reporting the issue to examine and provide both advice and offered continued services should any other issues occur.

I've had projects at my house done by the Handyman division and they are professional, prompt, and…read moreresourceful about repairs to an older home. For larger projects, Mason is amazing at helping you decide what you want and then coming up with unique designs that are beautiful and creative to make it happen. Honest, smart, talented guys! My latest project involved renovating an old fishing cabin, keeping the charm of the original structure while updating lighting and interior finishes ... on a budget, of course! Mason has all sorts of innovative ways to blend new products ( like low voltage cable lights) into traditional settings for the affordable Wow factor. Give him your ideas and step back and turn him loose! I'm thrilled! I've added a photo of the lighting in the dining area. A small space is a challenge!

A little over a year ago Mason and his crew began to transform the inside of my recently purchased…read more1960s rancher house. The cute little house was wonderful but needed a face lift and we decided to go ahead and totally gut it and give it a new life. And that Mason did. This little house is now my home and is a total gem between its characteristics and the land it now sits proudly on. The craftsmanship and attention to detail is outstanding. Mason's crew was dedicated and hardworking and always happy to answer questions at the job sight. Mason was also very easy and fun to work with to put our ideas together to make our visions come to life. If you are ever in need of someone who you can trust to help you make your house projects a reality Home Masons is the team I would turn to. I will definitely be returning to them for any future needs for this special little house!

BNW Builders recently performed a total roof replacement on our home The work was performed…read moreexcellently, the installers used all proper PPE, they were respectful of our home. The Owner provided personal input into the pricing. The Contract Mgr assisted me with Warrany execution on the previously installed roof and I/we couldn't have asked for a better company. This company sets the bar really high for their competitors.

I was searching all over for someone to build a custom pergola and BNW was the only company to…read morerespond and take on the project. The build was quick and high quality. Everyone I dealt with was courteous and professional. Highly recommended.