BNW Builders recently performed a total roof replacement on our home The work was performed excellently, the installers used all proper PPE, they were respectful of our home. The Owner provided personal input into the pricing. The Contract Mgr assisted me with Warrany execution on the previously installed roof and I/we couldn't have asked for a better company. This company sets the bar really high for their competitors. read more

I was searching all over for someone to build a custom pergola and BNW was the only company to respond and take on the project. The build was quick and high quality. Everyone I dealt with was courteous and professional. Highly recommended. read more

BNW Builders - a porch with a pergolated roof - General Contractors Near Me - Richmond, Virginia

Only received an estimate but in retrospect he tried to make friends with me then he told me about 3 other things that were wrong with my house then he gave me his F off price. read more

We had a screened porch added, roof, siding, doors and windows replaced by BNW and I have to say the guys did a great job, they had a lot of challenges on our house from the previous contractor, there was a lot of "fix up" before they could do the work we had contracted for, but they prevailed and it is just great to know that the job was done so well...we love our home and are happy with all the work BNW Builders did. Thanks guys for a great job done you exceeded our expectations. We love our screened porch, we eat most of our meals out on the porch and even our dogs love "eating out" read more

BNW recently built a new deck and screen porch for us. The entire experience was A+. The crews who performed the work, the supervisors, and the owner(met and worked with him in their showroom on a Saturday)were all excellent. The finished product could not have turned out any better. I would highly recommend them to anyone. read more

BNW's customer service is outstanding! Their quality to detail and patience is impeccable!

A regrettable roofing experience. When issues were reported after 2 weeks with flashing, shingle curl, drip edge and cleanup, I got an e-mail asking if someone could come out for an inspection. I have been waiting since Oct 9.... read more

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They were terrible to our family.. Their builder Reynolds C. made a mess of our project, lied to & defrauded us of $. We called BNW to alert them, and despite all their talk about being the ' good guys ' in the business, they did NOTHING. Very disappointing and Eye opening! Guess money rules at the end of the day, huh? In total, we were displaced for 1 1/2 years. I had a new born, and a three year old, had been diagnosed with an inoperable brain tumor and they did NOTHING to help correct the damage their builder had caused. They're ALL talk, and money rules their affairs, NOT good faith and serving others in our experience - read more

If you want the BEST, call BNW! Everyone with BNW is very professional and was great to deal with from start to finish of this project, which is our second big endeavor with BNW. They fully covered our back deck this time and made it look as if it were built with our house. They installed a new garage door and custom iron screen door. Once again, they did amazing quality and really showed attention to all the details. Workers were always prompt and courteous while onsite doing anything. We cannot say enough great things about this company! If you want the best-we highly recommend BNW Builders! Thank you to Dan, Steve and Crew, for treating us like family! read more

Had our front and side doors replaced about six months ago. Picked BNW after reading on-line reviews. Also got Larry the sales rep who went into great detail about how fantastic the company was and gave us the high pressure sales thing--if we commit right then, we'll get 20% off, etc. We usually get that with RVA contractors, so didn't completely turn us off and we booked the job. The doors are fine (so far), which they don't make, but six months later we are still waiting for our original door hardware, which included very expensive locks. Larry wrote this down on our contract, and will occasionally respond to an email or phone call with "they are still looking". But, obviously that ship has sailed. Is it worth going to court? We are debating, but we certainly won't be using BNW again. read more

Sales guy that showed up was very professional and knowledgable about his products. I opted to go with an upgraded door replacement on front of our house. 16 months in and door looks weathered and hardware is pealing. Had a few guys laugh when i told them what i paid for the new door. Unfortunately Warranty was only 12 months from date of manufacture. read more

We recently had BNW tear out old deck down and replace it with the Wolf planks that never need treatment. Wolf is like Trex but it is a better product. We also had them add a roof over half of the deck so we could enjoy it in all weather. We did not choose to screen it in but they did build it so it could be screened in at a later date if we chose to do that. The workers arrived promptly at 7:30 every morning and were very professional at all times. I was in contact with the manager of the crews on a constant basis via email, which I actually preferred. I would highly recommend them as reliable and very efficient. They also replaced our french doors going out to the deck and another side door that opened to the deck but could not be opened in the past. I am sure we will be using them again in the future. read more

Poor workmanship-- Put new composite over rotten stringers!!!! Expensive rebuild. Terrible follow up on my job!!!!

I had BNW install a brand new deck for our home and have had nothing but problem. Immediately after the deck was completed I contacted the person in charge to let him know of my concerns about the wood and was sent an email telling me this is normal. I was told I had approximately 3 months to have the deck shellacked. This was unable to be done because we were noticing large splits all over the deck. The boards started to raised up, nails were popping out and we clearly realized this was a shotty job. We were told by the sales rep Larry that this was the best wood to use but clearly it was not or we were lied to about the wood. I have made numerous attempts to reach out to someone to repair these issues and all we got was someone come by and change a few nails. We are really disappointed with BNW, its work and professionalism. The most professional person was the lady who took numerous messages that she said were being passed on to the owner. A few pieces of wood were left in my backyard because the gentleman that came to fix it even said that what he saw was much more than he would be able to repair that time. We have numerous pictures of all the defects of this deck from the beginning to now. By the way this deck was installed over 6 months ago. At this point we feel we need to take further action. The initial sales rep Larry made us believe BNW was a great company ans cared about their customers but clearly this is not true. read more

They sided my 1950s tri-level, going from aluminum siding to a vinyl siding in 2011. The job exceeded my expectations and the house looks like a new house. Hurricane Irene hit Richmond in the middle of my job. They secured the site, covering all open areas on the house so that no water damage occurred. There was a delay in finishing my siding due to the hurricane and having to reroute their crews to repair roofs damaged in the storm. The owner offered to throw in some extras to compensate me for the delay, which I totally didn't expect and wasn't going to ask for. Great company! I will use them again. read more