Jeremiah is very knowledgeable and easy to talk with about the work to be done. He showed up on…read moretime and did a great job at the price quoted, no hidden costs or up charges. He also cleaned up behind himself and left everything very tidy. We would highly recommend Smoky Peaks for all your plumbing needs.

From the owner: Plumbing problems don't wait for convenient hours, and neither should the response. Smoky Peaks…read morePlumbing, LLC serves homeowners and businesses across the Tri-Cities region with fixture repairs, water heater replacements, repiping, gas line services, backflow testing, and and a full range of additional services tailored to meet your needs. Whether it's a routine repair or a complex system overhaul, you're working with insured technicians who understand both residential and commercial needs.

Top notch, the best pricing, quality work repaired correctly the first time. I have been using…read morecut rate for many years and they've always been on time and the job finished at or under budget

Our toilet was leaking from the base of the bowl and we needed it repaired quickly, due to a…read morepending sale of our home. We called other plumbers, but all were too busy to help us. We called Todd from Cut Rate Plumbing and he was there on the spot! He was prompt, very courteous, very professional and very clean as well. I highly recommend Cut Rate Plumbing for your plumbing needs. 5 stars from Sean and Donna in Kingsport! You rock!

I cannot brag on these guys enough. I had new quartz countertops installed. I needed them to come…read moreout before the install to remove my sink and then after to install a new sink. Tim came out and was wonderful. The sink we got was a fancy one with lots of options. It was a very entailed install. Some of the parts were missing (from Amazon) so Tim had to go get some missing pieces. He made it work and he did it without a complaint. I love it. It came out so nice. I dealt with Candy in the office to make the arrangements. She was wonderful as well. She communicated with me and went above and beyond to make them available around the counter install. I would highly recommend them above any others. I have used a few in the Tri-cities are and these guys are head and shoulders above the others. Thank you!!!

My wife called Tennessee Pumbimg to do some work at our home. The guy came and said he would call…read moreback with estimate. When he never called back, my wife the company and talked to a lady, and the said she would call with the estimate in a few days, no call back. My called called again and several messages and no call back. This company is not reliable and will not use them again

I had a water tank and thermal expansion tank replacement done in my laundry room. I live on a one…read morelevel 55+ community condo. It was a standard job. I failed to do my due diligence though by not receiving at least three estimates as is recommended. I can not imagine how much these tanks run since the invoice does not give any details on parts and labor. **Update** Steve Huff Plumbing reached out to me wanting a mutual satisfactory agreement and in doing so they showed that they do care and will make a sincere effort in making their customers happy. I have amended the star rating to reflect that sentiment.

I called them because of their commercials painting the picture of them being an honest,…read morerespectable family company. I had a burst water pipe and my two toddlers were without water. I told them my situation and they said I'd have to wait 2 days for them to come and "estimate" the final cost and it would cost $60 just for the estimate. Anyone who has kids knows you can't go two days without water. I reiterated the seriousness of my situation and the lady on the phone treated me with callous disregard and reiterated that they WOULD need cash up front, but offer financing IF I qualify. This was unacceptable to me. I grabbed a shovel, went outside and started digging. I found the problem myself. It was a broken coupling at the meter. I took the coupling to Lowe's and they showed me the exact parts I needed. The final cost was $58 (including candy for my babies) and several hours of digging. I had it fixed that very evening. I feel sorry for the people who absolutely need to depend on this company. The city of Kingsport confirmed no leaks and turned my water back on before bath time. I feel like I did the right thing. The pictures I posted are MY work, not theirs.

Skylar came to my house and professionally and friendly solved my problem with two estmates. Her…read moreknowledge was impeccable. She made me feel good and my washer had flooded my basement floor. I couldnt keep up with the mopping! She vacuumed the water up! I was never more happy than when she did that!!!!!. She fixed my plumbing issue and at the lowest cost estmate. Reserving the higher other estimate for later if i need to call again. I recommend Skylar.

Couldn't come out for two business days, then when their technician did come out, he couldn't do…read morethe work because he claimed he needed to bring in a 200 pound machine and this required two technicians, so this had to be rescheduled for two technicians. They wanted to charge me $660 to clear a toilet. I canceled the call. I called another company that came out the same day, brought a smaller rooter machine, and cleared the toilet line for a whole lot less than Roto Router wanted to charge me. Oh, by the way, it was a one-man job for this company.

Cornerstone Plumbing is the only plumber I will use. Dustin is a true treasure and went above and…read morebeyond to get my leaks fixed for a price that didn't break the bank and did it all in record time.

We had the whole house replumbed for water. OUTSTANDING! Could not recommend Dustin more…read more Licensed, insured, quality work, professional service, timely, and very fair price! He goes above and beyond to make the customer happy and provides alternative options for customers rather than dictating to the customer. We will always use Dustin whenever needed. Brad & Angie

We placed a call to them on a Sunday afternoon, they sent Ben over and he worked for several hours…read moreto fix our backed up pipes. Ben ended up coming back and worked for 2 more days tirelessly completely redoing our plumbing system. The previous contractor did a horrible job running the pipes for the sewage, so Ben completely re-did everything that needed correction. He also installed a new laundry connection for us up stairs. Thank you so much Ben for your hard work and professionalism. We will definitely be calling you again if the need arises. Andy & Andrea

I had a plumbing issue that was started a month ago. They were to replace the shower due to a leak…read moreand toilets for my autistic son with a seat. The shower was not ordered on time neither is the door to shower and neither was the seat for my son. The job was supposed to be completed last week then this week now it's going to be next week and the water pressure sucks now they put a new water regulator in. Spoke with the Plumbing Manager who did not help resolve the issue nor offer me a discount when i have been a member over a year. You just lost my busine as well as my neighbors around me i assure you since this is how members who pay a month fee be treated!

Found a leak from the main floor dripping from the ceiling of the finished basement on a Saturday…read moreafter 4:30 pm. Contacted my regular plumber (not Cox) and found out he was out of town on vacation. Finally called Cox after 5 pm. Was pleasantly surprised when he answered the phone. He had other jobs already scheduled but was able to come by on Sunday afternoon. (I had shut off everything I could think of so the leak had stopped. Was afraid it was the toilet by the kitchen.) He was able to arrive an hour earlier than he expected which was great. Long store short... he was able to diagnose the actual problem (wasn't the toilet) and the issue was resolved. Very professional, very knowledgeable, very personable. Nice guy and the cost was actually less than I expected for an emergency weekend plumbing call. Hope I never need a plumber again but I would definitely use Cox Plumbing again.

From the owner: Here at Cox Plumbing we are a family owned & operated business that has served the Tri-Cities area…read moresince 2015. We specialize in all plumbing services Residential and Commercial. As well as offer a wide variety of drainage services. We take pride in our work just as we do our customers. We are open 24/7 to suit any of your plumbing needs and emergencies. We will leave you with satisfaction and peace of mind knowing that the job is done right. All work includes a 30 day no hassle warranty. We aim to make your plumbing experience the best one yet. Call today, for any of your plumbing needs!