Well my kids really like the ice cream and shakes here.Nice quiet down home kinda feel to it!

While I love to support small businesses and the local economy, my belief is that even if you have a good product, customer service needs to be just as important. Unfortunately, I find that it was an afterthought in my situation. I purchased 2 tickets to Wondermade's Marshmallow making workshop back in April for their May workshop. I wasn't able to attend the May workshop after all and had emailed several times over the next few months trying to find out dates for future workshops. I never received a response ever and it was quite frustrating. Fast forward to AUGUST and I decided to post on their FB and, lo and behold, I received a response apologizing and asking which email I had sent my emails to. The girl stated that they would be able to issue a refund and gave me her email with Wondermade to contact her directly. So of course I turned around and emailed her just like she asked on a Friday. By Wednesday, still no response back from her. ANNOYED. I posted , once again, on their FB b/c that seems to be the only way I get a response. 5 days later I get a response from one of the owners stating that refund has been processed. Yeah, that's well and fine, but it should NOT take 3+ months to get any sort of response. This whole experience was a HUGE turnoff and not sure I would even want to deal with this business in the future. Customer service needs some work. read more

Such a cute spot for a sweet tooth . I always get the cornbread ice cream ! Such a brand new flavor for me and it's so good every time . There's s'mores are amazing because you never know what kind of marshmallows they have waiting for you. I've gotten lavender , bourbon , salted caramel , and birthdaycake to name a few so the s'mores experience is never the same . The service is always warm and welcoming and they have a nice variety of shelf products from flavored marshmallows to natural loose leaf teas . I always stop by Wondermade if I'm ever anywhere near sanford . After dinner stop by and grab a treat, you will not regret it . read more

This review is for the Wondermade Date Night Workshop. I should start by saying I love Wondermade. I love their marshmallows, I love their S'mores, and I love their ice cream. I don't love their workshops. Tonight's "Date Night Workshop" was disappointing at best. We were taken on a "tour" of the kitchen, which looks like most small commercial kitchens. The marshmallow process was described in about 50 words, and then we were told it was decorating time. The decorating portion consisted of a pre-made marshmallow slab, several cookie cutters, rainbow and chocolate sprinkles, and powdered sugar. It was also strange that we were sharing bowls of decorations with other attendees, but there were no gloves or hand washing required. The staff also handled the pre-made gelatinous slabs without gloves, which was incredibly off-putting. With our limited options, my partner and I "decorated" a couple marshmallows and grew bored (and grossed out) in a matter of minutes. If you want a really nice date night experience, go to Farris & Fosters. Wondermade should stick to making delicious marshmallows. read more

Wondermade - Limited decorating options on date night. - Ice Cream & Frozen Yogurt Near Me - Sanford, Florida

I order four boxes of these " DELECIOUS " ???? marshmellows..@ total of $36.00 dollars.. We live in Arizona, of which all of the companies we order from, send food items in cold containers ! It never dawned on me that they would ship them in a small box that mail carrier put in MAIL BOX ..! We'll in 107 degree temps outside, you can imagine how hot mail box was ??? So, we received MARSHMELLOW CREAM... that was so gooy we could not chew it.. had to pull apart with spoon..Taste like straight sugar.. This is our experience .. Just wanted to share .. read more

I wasn't impressed. Overpriced squares of fluffed sugar. Staff was more concerned with flirting with each other than helping customers. I bought a box of marshmallows and they were good, but not worth the price. read more

Yummy and unique! Staff is super nice and excited about the products. Never knew Cornbread could be a delicious ice cream. So delicious, we were willing to spend $9 on a pint of it! read more

Great marshmallows, crisp, clean and cool atmosphere. The staff was kind, patient and eager to answer any questions. Great place to have a coffee date, study, or run in and enjoy a few roasted marshmallows with your kids. read more

Wondermade - Iz enjoying the wonder! - Ice Cream & Frozen Yogurt Near Me - Sanford, Florida

See all

Cute place that you should try once. If you like roasted marshmallows, make a stop here and get some on a stick! Yum!

This place is just plain cool. The location itself is unique in the sense that it serves as both their storefront but additionally is their "factory" for online sales. The ice-cream is absolutely amazing, my biggest challenge was deciding what I wanted because they all tasted so good. Most importantly this location is the perfect embodiment of what Sanford needs to be. Hand crafted, quirky and just plain awesome. If more local business follow their lead downtown Sanford is destined to be a great place to visit and more importantly live. Keep it up Wondermade. read more

Wondermade makes out-of-this-world marshmallows using pronounceable ingredients. The flavors are unique, but not so unique that it seems like they are trying too hard. Honestly, they are just really, really good. I also didn't have an issue with the price. At $1.75 for three marshmallows, they aren't cheap, but neither are they cost-prohibitive. And the $3.00 s'more with two marshmallows and a nice square of really good chocolate is definitely worth it. All that said, do yourself a favor and don't get the marshmallows "toasted." The truth is, they aren't toasted; they are blasted with a butane torch that merely caramelizes the sugar on the outside of the marshmallow. Regardless of the flavor of the marshmallow, this process just makes the treat taste like burnt sugar. It is nothing like the crust that forms on a fire-roasted marshmallow, and the inside is still "raw," not at all the gooey center I aim for when I toast my own at home over the grill or a fire. read more

One of the best banana pudding Ice creams I have ever tasted , the mint choc chip also , little more expensive than other ice cream places but worth it , they make the product in the back on the premises read more

Stop by here often with my granddaughter and like the feel of the place. Great family place. We always sit outside to enjoy our ice cream unless too hot them we might head across street to the plaza. Love that ether have VEGAN ice cream. And the flavors are always changing. read more

Best ice cream we've ever had. Truly amazing. Helpful staff and excellent marshmallows. We look forward to trying more ice cream flavors

Besides the rude man outside, this ice cream was oddly sour. The ice cream made me sick. Never again

This is probably the worst ice cream shop I've been to in a lifetime. Highly overpriced. I paid $5 for a small sample sized cup. I had the mint chocolate chip and another member of my party had strawberry sherbert.Both were disgusting and had a bad aftertaste. Neither of us could have more than a couple bites read more

I ordered online and recieved my order, there is no update ever sent on the order. They substituted bourbon marshmallows for the beer marshmallows, I tried calling and emailing and messaging on fb. No response to email or fb message. When I called the girl on the phone told me I may receive an email, guess what it never showed up. Save you money and buy the kind at the grocery store. read more

Homemade ice cream with flavors like Sweet Cornbread, Maple Bacon and Nutella, as well as old standbys like Cookies and Cream and Cake Batter. We sampled most of the more eclectic flavors and each one was a winner. They also have flavored marshmellows which might be awesome to try next time. Definitely recommend stopping in for something slightly different but very enjoyable. read more

Delicious ice cream and rather unique flavors. Don't miss out on the boozy marshmallow skewers!

The place was ok. They serve ice cream made on the premises. They have unique flavors, such as Lilac, Mexican Chocolate. There are two cup sizes, small and large. The small cup size ($4.00) accommodates approximately three small scoops. A cone is also available for an additional $1.00. The temperature of the ice cream could be colder. This establishment is a bare bones operation, ice cream is the only product. If you're in downtown Sanford and in the mood for a dessert, give it a try. read more

Looking for homemade Ice cream? You've come to the right place!!! Some unique flavors as well as your usual classics. The ice cream was super creamy and the taste was spot on. The people behind the counter were super friendly and let us sample a few. They have s'mores too!! Although I didn't try one, they seemed to be a big hit. You won't find a better ice cream place around here. read more

My FAVORITE ice cream place! My boyfriend and I go here all the time. The ice cream flavors are unique and they sell an array of crazy marshmallow flavors that make really awesome Smores. They also make Smores in house. They do a lot of samples outside during events and they're always friendly! read more

The waffle cone was very fresh and tasty. The peanut butter chocolate ice cream was incredibly peanut buttery and very rich. The coffee and birthday cake ice creams were some of the best I've had in a while as well! read more

Loved it! The pineapple upside down cake ice cream was so good! So was the cornbread - the girl working had me try both and I'm glad she did. read more

The handmade marshmallows are delicious and come in so many wonderful, unique flavors. Skip the marshmallow making class - it's pretty lame - and just order off their web site. read more

Thank goodness this place is a 30 min or more drive away. Ice cream is dense and creamy and delicious!

Very disappointed and a wasted trip. I had heard of this place and looked on their website, I had expectations that there would be a variety of marshmallows on display and for purchase to try. Nope, not at all! They had them in boxes for sale, but no option to buy just one or two to try. And $3 for a hot chocolate out of a large coffee percolator??? No thanks! Basically just a small ice cream shop read more

I ran across this company online and thought the idea of flavored marshmallows was a great idea. I ordered 5 boxes (3 bourbon flavored, 1 beer flavored, 1 s'mores flavored). I placed the order in the beginning of Dec and there was NO communication of possible processing delay due to the holidays. So with that said, the website clearly states that new orders are shipped within 1-2 days. I placed my order on a Tuesday and by Saturday I had realized I had not received any email confirming my shipment. I sent an email asking for a status....NO RESPONSE RECEIVED. I called on Monday morning and was told it would ship out today and she emailed me the tracking number. Apparently, the order did not go out until almost 6:00pm that day. On Tuesday when I checked the tracking status, it said it was sent Priority 2-day mail but my expected delivery date was for Friday (5 days later). I waited until Friday for my package and NOTHING WAS RECEIVED. I called the company (again) and told the rep, 1) about why it took so long to ship when the website clearly states otherwise and 2) why my shipping said 2 day mail and 5 days later I haven't received it. She apologized that I had not received my package but basically said there was NOTHING she could do to help me and NOONE available (manager or owner) to speak with. 1) Who tells a customer there's NOTHING that can be done to accommodate an unhappy customer and 2) have NOONE available to speak to above a general phone answerer? She asked for my name, order number and call back number and told me someone will call me in 2-3 days. 2-3 days? Are you serious? It takes that long to call someone back? Well, let's just say it's been FIVE DAYS and NO PHONE CALL has been received. I am all for supporting small businesses (local or not) but customer service is so important (no matter the size of the company) and is what determines if your customers return. I am still trying to receive my marshmallows but with this POOR CUSTOMER SERVICE, I'm sorry but I will NEVER order from them again and NOT refer them to anyone I know. Family ran or not, if you can't even provide customer service in general (let alone good customer service), you don't need to be in business. read more

We went for the ice cream. I wasn't impressed. I didn't try the vegan ice cream but I guess that might be worth a visit if you are a vegan. I appreciate that it is homemade but $4.39 for a small scoop is rather steep. None of us could actually finish our ice cream. The flavor was fine but it is way too thick and grossly creamy. Felt like it left a thick film in your mouth. read more

This company's customer service is 100% non-existent. They will not respond to repeated emails. Their marshmallows are just meh - there just isn't much flavor to them at all. 1 thumb down for service + 1 thumb down for product = TWO THUMBS DOWN read more

Holy guacamole. I don't know how they do it, but these are not your typical marshmallows. Somehow, they make marshmallows taste like amazing desserts. Even the corn bread ice cream which to my ears sounded strange, was beyond delightful. I tried some roasted marshmallows and they were nothing like I've ever had before. The Smore's on a stick are nothing like one's childhood memory. Instead, they are the childhood memory you wish you could experience and appreciate as an adult. The peanut butter chocolate on a stick was outstanding. Typically, chocolate and peanut butter combinations done by restaurants are passable at best but this hit the spot. Really nice staff and owners. This also won't put a dent in your pocketbook and they could certainly charge more because these are seriously good treats. read more

ordered on 6/15 and since it's coming from Fla. and I live in NC thought for sure it would get here by Father's Day on 6/21. Nope. No cigar. I won't order from this company again because of slow shipping. I don't care how good the product is now. There are plenty of good products out there with much faster shipping rates. The coupon code was dadsrule so they knew it was a father's day order. They could have at least notified me that shipping would take this long. So long wondermade...off to better shippers. read more