We've bought three vehicles there over the years & had a very good experience each time. Good…read moreselection of vehicles and financing options.

You should literally never, EVER purchase a car here. Especially if you're in desperate need of a…read morecar, because they will salivate. It's my fault that I didn't take my time with this, but these predators sold me a car with a backup camera that does not beep when you are getting close to something, and a lock system that does not sound the horn when I lock the car. Upon further inspection, I found a hole in the driver's side floorboard. My trunk opens even when the car is locked and I have to simply hope no stranger discovers it. They have smooth, fast talking people in there that signed me up for every unnecessary service that comes out of my car note so now I'm paying hundreds and hundreds of dollars a month with about $98 total going to my actual balance. This car is literally impossible to pay off, and I'm thinking about driving into their front window and doing a tuck roll out the car before it hits and leaving it there. Just kidding, of course. But, that's how frustrating it is knowing that they got me. Once again, my fault for not doing my due diligence. But I do want to warn anybody else who may see this as a viable option. Go anywhere but here. They have you ring a gong when your purchase is complete- that is the Gong of Death.

This dealership went the extra mile! I found a used car…read moreonline and asked them to help me surprise my son with it. They arranged to pick us up at the airport and even helped video his reaction. All of the staff that we encountered there were great. CR and Nicole really hit it out of the park. Thank y'all so much!

Town & Country Ford is the most inept repair shop I've ever been to. I brought my car in because…read morethe tail light switch was faulty. They charged me $129 just to look at it and then another $125 to replace the part plus the $66.70 for the part. I go to get in the car start up. Now I have no air conditioner My front windows don't work. I bring it up to the manager they said they'll fix it and look at it. One day goes by they hadn't touched the car. The second day it goes by and they call me up first thing in the morning and say your car is fine I go in and they just said it worked when we started it so you don't know what you're talking about. Take a video. How do you take a video of AC not working? I understand the window they can see me press down. The issue is that their service manager was there the day it happened and saw that everything was not working. So I should not have to take a video because they saw it with their own eyes. Basically what they were saying get out out of here if something happens come back and will do nothing again but charge you $129 to look at your car. She actually told me I could put the fob down and she charged me $129. She was rude obnoxious and didn't listen to reason whatsoever. She had her it didn't work for us so we can't do anything about it. But it didn't work when you had possession of the car so you should've fixed it then. They have major issues. Will never go back there again no matter what. I recommend that no one ever goes back to that place for service. And I hope that no one ever buys a car from them again. That place needs to go out of business.

If I could rate this place a 0 I would. We bought 2 vehicles here and have had nothing but problems…read moresince. The motor in a 2021 truck blew up in 18 months after purchase. Will never buy another car from here again.

I went and looked at cars in the rain, which was my mistake. After a few good days of rain, I had…read morethe chance to look underneath my 2021 truck and it is completely rusted out. They assured me they had all great reviews and are a small company that does not want to sell cars that are in bad condition. This place is the worst and I would compare it to buying a car from the dad in the movie Matilda.

Maple Motors is a car lot with lots of vintage and old classic cars. They have a little bit of…read moreeverything. If you are looking for a classic car, or truck you can go on YouTube to Maple Motors and see what they've got. They show details on the Internet and he drives the cars so you can see how they run. They tell you all the things that are wrong with them. He sell like 60 cars a month and some of the sell over night.

The whole process of looking at their inventory of cars online with YouTube made the purchase so…read moremuch easier. NIck, who is part of the family at Maple Motors reviewed the car that I purchased and also pointed out any flaws in it. They have an excellent business that they run, which is a family operated business for 40 years. Very happy with them.

This was the first time we'd bought a car from Todd. We got a great deal. He explained everything…read moregood and bad (nothing bad). The complete history. We love the car. It's immaculate. He showed us all of the services he'd done. They even put new struts, shocks and tires. Beautiful detail. It's like a new car but cost no more than we would have paid for the same car at another place where a substandard car was bought from an auction with a quick detail. We'll own this car for years. They have a free one year complete warranty, which is unheard of with a used car like ours. Our neighbors have bought several cars. It's a business Todd built from the ground up. The shop is immaculate. They service cars as well. A great guy. Honest. Can't recommend this dealer enough. I thought there were only 8 Yelp reviews but a lot are hidden. It's more like 80 5 star reviews. My husband and I are really happy with our car.

Todd's Car Team is awesome. They do good honest work at food prices, and are open and transparent…read moreabout everything. They're who I use for all my car maintenance.

These people are scam artists. Buy your car from literally anyone else. Customer service is…read moreabsolutely terrible and the managers never call back. THE biggest scam I've ever seen. Please please please, do yourself a favor and do not even step foot on this lot.

The snow mess me up i brought my car note over they wouldn't take my payment then i told them how…read moremuch my late fee was on my car how much they said $700 and something i wouldn't tell my friend or family about this car lot because they not professional the insurance place they got me was every two week when i pay my car note if i no they was like this they wouldn't got my business

First, this review is an HONEST ACCOUNT of my experience with this company and my knowledge of the…read morebusiness from the point of view of the buyer. MY OPINION IS NOT FOR SALE. As I was reading these bad reviews, it was truly frustrating. So many of the problems people have written about were THEIR OWN mistakes. 1. When looking at online pricing, read EVERYTHING written on the website and in the terms of service that might impact the price. If they say the price may change if you don't finance with them, then expect a higher price. 2. Tell them before you buy that you want to take it to YOUR mechanic to look over. That is standard in the used auto business. If they say no, leave. 3. Warranties are only as good as the people offering them. I never buy a warranty. A car purchase is a major investment. Why wouldn't you do a Carfax to see how many people have owned the car or if it's been in an accident? Why wouldn't you, if at all possible, not contact the previous owner? Sometimes that is not an option, but sometimes it is. 4. Establish your budget before you go and hold to it no matter what a dealership person says. If they talk you into something you end up regretting, that is your own dang fault. 5. Most of all, NEVER fall in love with a vehicle. You ALWAYS have to be willing to walk off the lot. Negotiate the price you want, give them your budget, and if they cannot meet it, then leave. 6. The responsibility to get the deal you want is SQUARELY ON YOUR SHOULDERS. If you go to buy a vehicle and you are unprepared, then you must take responsibility for your mistakes. 7. NEVER spend hours at a car dealership sitting in a lobby or waiting on some manager. YOU are the buyer. If you don't get immediate help at every stage of this experience, tell them you are taking your money somewhere else. Remember, ALL car dealerships, whether used or new, are going to try to get as much money out of you as they can. In our 35+ year marriage (at the time), my spouse and I had never had a credit card or bought anything on credit except our home. It wasn't that we had a bad credit score, we pretty much had NO credit score. These people took a chance on us and gave us a good deal on a great car, and financed it. That was about 10 years ago. It is a beautiful vehicle. I still own it and it has run beautifully ever since. I did all of the things I mentioned above and got a good deal. Our credit score is now more than 800 and we have been able to buy our forever dream home. We could have never achieved that if this dealership had not taken a chance on a couple who previously did not believe in financing things. We had always paid cash for our cars, but this was a car I wanted that was a little out of our cash price range but still fit our overall budget. Of course, there was a short battle of give and take as to be expected; I don't think they were expecting a disabled old grandmother being as tough on them in negotiations as they were on me, but we quickly fell into a comfortable relationship of mutual respect. I would buy from them again in a heartbeat. HOWEVER, I would NEVER expect them to give me anything. Any advantages or deals I want I WILL HAVE TO TAKE, and that happens by 1. being prepared, 2. doing my due diligence,, 3. having my own mechanic do a thorough check of the vehicle, and 4. sticking to my budget no matter what anyone there says. Oh, and NEVER discuss your credit score or give them ANY financial information other than your budget until you are at the point of sale. Your credit score, your salary and your financial information IS NONE OF THEIR BUSINESS until you are at the point of sale. ONLY THEN do you provide them with only what they need to complete the sale. And, NEVER provide financial info if you are paying cash. Most of all: you MUST be willing to walk away. THAT IS THE FOUNDATION ON WHICH YOUR EXPERIENCE IS BASED. Always Always ALWAYS be ready and willing to walk away.

Extremely odd and shady feeling experience. Went to look at a vehicle on their site which was…read morebasically a new one bought from a new vehicle dealer, noticed a very apparent ding and scratch that was not told to me prior. Worked out a price with the promise the scratch would be like it never existed, also was told they would knock $1000 off if I financed and could pay it off after 3 months. Go back the next day to do a final walk around and to finalize the purchase, they then say they can't fix the scratch/ding because it will not match (this was odd and BS), also looked at how they wanted to finance and it was going to cost $1400 more in interest by going this route so the $1000 less was actually $400 more. I had shopped with them years ago and had a bad vibe but was told they had new ownership and had new practices, obviously that is not the case. After reviewing the carfax it had some very odd transfers and notes, feel as if it may had been more to the story than told.

We bought a 2023 Telluride last year, and that whole process went as well as buying a vehicle can…read more I have no complaints. Virgil was a great salesman. Informative, to the point, no bs. This year we had some minor cosmetic issues with the vehicle. I was told the parts were on back order for a long time, but come to find out they actually got them a month or so after they were ordered. No big deal. We got an appointment and got it fixed quickly. A few weeks ago our sunroof literally exploded for no reason. We originally tried to go through the Kia dealership in Clarksville since that's where we live, but we went around in circles with them and corporate. During the appointment where the minor cosmetic damage was fixed, I mentioned the sunroof to Maggie. I didn't ask her to help me because I figured going around in circles with a dealership was normal, so I was prepared to let that process run its course. After my cosmetic issue was fixed, I go in to sign paperwork, and Maggie was like "hey I got approval from Kia to go ahead and replace that sunroof free of charge, so I went ahead and ordered the glass. I'll let you know when it arrives and we can set up and appointment to get it fixed." ..... I was surprised to say the least. The thing that was taking our local dealership days and days to even respond to phone calls and emails about took Maggie at Greenway Kia Rivergate 2 hours to figure out... I know this place seems to get a bad wrap, but I'm thoroughly impressed with everyone there. Thank you so much everybody!!

I've received 3 oil changes from this dealership. The first one the bent the oil pan so it leaked…read morehad to get a another one. The most recent one they failed to place clips on the undershield so it hung down. Also had a nail in my tire and never seen it fixed like the picture shown needless to say pretty awful experience with their service center

I purchased a Volvo XC60 from CarSmart.Net after being assured the vehicle had "no issues." That…read moreturned out to be completely untrue. Shortly after delivery, I discovered the steering wheel controls didn't work, multiple dashboard warnings appeared, the AC and heated seat didn't work, the car still shook while driving, and the "repaired" windshield crack was still visible. I paid for an independent inspection, which confirmed repairs were needed. I was told a faulty module could cause many of the electrical issues and advised to wait until it was replaced before reporting additional problems. It fixed nothing. Later, salesman Shawn Bowers blamed me for not reporting issues sooner, despite me following the guidance I was given. Since purchasing the vehicle, I've spent an additional $3,768.41 out of pocket, even after partial reimbursement from the dealership. Most recently, I had to replace the battery because the car is now stalling and revving at idle. Communication has been terrible. Shawn was extremely difficult to reach and constantly had excuses. He promised to call me back about helping with repairs and never did. This experience has caused my family major stress and financial burden. Based on my experience, I would strongly caution anyone against buying from CarSmart.Net.

Don't buy a car here, if you do, DO NOT buy the extended warranty they will offer you, they won't…read moredisclose that they sell NON refundable warranties, the warranty company is GWC, and they have a lot of complaints as well. (Red flag, if they hand you an aritration form to sign). We bought a vehicle here and we traded it in to another dealership 4 months later after not wanting to put money into a paint job is suddenly needed. When I called to see what they needed from me as proof of sale to get a refund on the remaining balance of the warranty, I was told it was only refundable if the car was totaled by the insurance company or if it was repossessed. This is the first time I've ever heard of a non refundable warranty. We've called them on this sneaky tactic and they will not return calls, I've told them I'd be happy even if they kick back half of it, but crickets, I told them I will file complaints with BBB, St atty general and consumer protection office which I have.

Watch out for these guys! Antwan Wilcox made an appointment with me first thing in the morning…read moresaying I had first dibs on the vehicle then several others showed up at the exact same time. This place is super unprofessional. They also lied about the actual miles on the vehicle, it had almost 100,000 more miles on it than described. I wouldn't waste my time with anything they are trying to sell. Scammers and hustlers trying to start bidding wars on junk cars.

From the owner: Our company sells for cash if you have it credit if you need it.read more