When you go to buy a car (used or new), you usually anticipate a somewhat unpleasant experience: Spending most of your day haggling over price, endless trips by the sales person to his manager while you wait, only to leave with a car that you then feel you could have gotten cheaper, and worried about getting a lemon. So after my insurance company determined my car was a total loss after an accident, I needed a car quickly, and my aunt and uncle recommended Todd's Car Team. Working with Todd was the opposite of what I had experienced and was expecting from a used car dealer. After reading about his story and looking through the inventory listed on his website, I emailed Todd to arrange a time to look at one of the cars (he works by appointment only). He'd just gotten it in, so it wasn't quite ready, but he said he'd expedite the service and detailing so that it would be ready by the time I planned on meeting him. I ended up changing my mind and asking to see a different car, a 2016 Honda Civic LX, and so he expedited the service and detailing of that one so it would be ready, too. He was always responsive, returning my emails in a reasonable time, and answering any questions I had. During my appointment, Todd showed us around his facility, showed us the car, which I took for test drive, then we sat down and went over the history of the car. He uses Carfax, an extensive checklist of the car's condition, and even had some of the service receipts that were left in the car. Most of his inventory is made up of formerly leased cars, which are typically well maintained. But he goes an extra step, extensively services and details them, allowing them to be certified by a program he has to qualify to use. He had replaced the tires with new ones, among other things. He points out all flaws, and there were 2 minor items he hadn't had time to fix yet, so he offered me the option of a small discount or to schedule time to fix it at my convenience. He's knowledgeable about the technology about his cars, showing me how things worked on it and setting up my phone through bluetooth. Since Todd's business model is no haggle pricing, it only took a little while longer to seal the deal, sign the paperwork, and drive off in my new car. I can't recommend Todd and Todd's Car Team enough. Todd is friendly, very thorough in explaining everything about the car and his process, and he made the car buying process simple and easy. read more

We discovered Todd's team after visiting four large dealerships in the greater Nashville area, and the difference in the experience at Todd's couldn't have been greater or better. I am still amazed and impressed at the level of work done and information on the car he provided in the pre-sales review. As an example to illustrate: We had reviewed what we thought was a promising lead at another dealership based upon Trim Package, Mileage, Price, and the photos the dealership had posted online, and everything looked OK -- from a distance. When we reviewed the minivan in person, we discovered major scratches on both rear sliding doors that were easily visible from 5-6 feet away but hadn't showed up in the dealership's posted pictures, as well as a pretty well-used/trashed interior, and a probable issue with the brakes or master cylinder. We then found a new prospect at Todd's team using the same criteria, but in addition to the standard interior/exterior pictures we'd come to expect, Todd had also taken close-up pictures pointing to all three exterior dings and scratches, and when I inspected the car in person, he pointed every one of them out to me despite the fact that all three were so minor I almost certainly wouldn't have even noticed them doing an independent walk-around. Not only was Todd's car 1 model year newer than the other one, but was in immaculate condition (both interior and exterior) and only a couple thousand more in price without needing the extra out of pocket repair costs the first vehicle would have entailed. Every part of the buying process followed the same level of detailed information; detail on his car buying criteria, the inspection reports of things his team had found and corrected and why, the things that a 3rd party inspection and found and he'd fixed and why, etc. Everything in the process was up front and he'd answer any question we asked as well as many that we didn't think of. I had started my car shopping experience fully expecting that whatever I got from any dealer would have to be taken to a mechanic to fully discover all the mechanical issues I had over looked when crawling under the car and poking around under the hood. Instead, we drove away in our new (to us) minivan from Todd's feeling like we bought a good car from an honest man who'd told us everything the vehicle was and hadn't tried to hide or sugar coat anything. I can't give any higher praise than that. read more

A good friend referred me to Todd's Car Company, saying that she and her family always purchase their cars from Todd. I had several requirements both in a vehicle and in the car buying process. He made accommodations for these needs. You will find him enthusiastic about matching people to their vehicle, and he seems to love running the dealership. Todd is easy to contact and his response time is quick. He's busy, but flexible, and was happy to clear enough time for me and my special needs throughout the process. He will remember who you are and won't need reminding where y'all are at in the process. Not only is he efficient, he always had my paperwork ready before my appointment, so all I had to do was sign. He called me immediately when my tags came in. He did what he said he would do by reminding me in an email to get my county sticker changed. His inventory: Todd is ultra thorough in only buying cars in excellent condition. From there he puts in hours on finishing touches or scheduled maintenance (even if it's ahead of the due date). The office is clean, nice, and has all the coffee and snack things. Staff is friendly and professional. His maintenance team specializes in a few makes, which I believe will save me money on misdiagnosing / trial and error at other shops. Todd's Car Team likes to work with families from one generation to the next, as was the case with my friend who recommended them. I am pleased to recommend them as well! read more

This is such a better way to buy a car. I have bought used cars throughout my lifetime and Todd has refined and perfected the process. All of his cars go through his personal procedure of checks, double checks, updates, and repairs before the car is ready to be put on the market-- this isn't some dealership vacuuming and hanging an air freshener. Todd is heavily involved in every car's preparation. There is no Buyer Beware here. You do not drive home with the uncertainty of wondering if there is something wrong with your car. You know that there isn't. His ridiculously generous warranty guarantees it. Look at his countless 5 star reviews. That's how I find this place. The actual purchase is not a grind of games. All is straightforward and transparent, yet with a personal touch. Randy (not Randal!), beyond personable and competent, helped me through my purchase and when we hit a financing snag due to me being self-employed, Todd stepped in after hours and solved it. Price? When compared to all comparable vehicles online, the car I bought from Todd was on the low end of the scale. Combine that with Todd's detailed written documentation of the incredibly thorough service prep work that went into the car, along with the security of his reputation, and the warranty, I stole this car! What a great car buying experience-- works that I have never typed before now. read more

I have bought many a car over the years, and this purchase with Todd was by far the best experience of all. I was taking my time looking for just the car I wanted. Often when I did a search, "Todd's Car Team" would show up with a great looking car at a great price. I ignored them as I had never used a car "broker" before and was leery of going this route. Then, I looked him up on multiple review sites, and everywhere I looked gave glowing reviews. So I figured, couldn't hurt to set up an appointment and look at the car. I'm glad I did. He gives you, and the car, his undivided attention for as long as you want/need. He answers every question you have about the car in detail and can walk you through any function or feature. His operation is self contained, and he and his guys go over just about every inch of the cars he gets, mostly at lease expirations. He is picky about the cars he purchases. He says when buying a car from him, it is like an adoption and he will continue to help in anyway he can as long as you have the car. And I believe him. He got me better financing than I had been offered on my own. He offers the same extended coverage as you would get at a dealer. (or maybe better). He has his own service guys right there on site. He offers better customer service than I have had at any car dealership. Ever. ***I couldn't recommend him any higher*** read more

Todd's Car Team is the real deal! I will be honest I was skeptical at first because it is an unconventional way to buy a car but I would buy from Todd again and again! We found the car we wanted in an internet search and Todd was very accommodating as we asked as many questions as possible. I checked him and our car out as many ways as possible and everything was legit. We live 2.5hrs away from him and had to put a down payment on the car before we were able to make the trip to Nashville which was no problem. Since he knew he had this sale in the bag he could have just said here are the keys do you have any questions and left it at that but he went above and beyond which is rare! He spent a considerable amount of time with us showing us every detail of the vehicle, test driving, and helping us to link all our electronics. He was HONEST about everything! If there was a scratch he showed us before we came and after! He also went above and beyond to help us secure a great rate with his credit union. We traded a car and he was prompt to pay off our old car and to file the appropriate registration with the new one. Bottom line...we would buy a car from Todd again in a heart beat and would recommend it to any family member or friend. I promise your experience with him will be EXCEEDINGLY better than any traditional car lot. read more

Honestly, I never write reviews despite reading reviews constantly. My experience with Todd's Car Team was so exceptional that I felt compelled to write this review. I needed an issue with my air conditioning diagnosed on my 2007 Honda Accord as soon as possible due to selling my vehicle. Not only was my car serviced the same day, but the customer service was beyond incredible. Tyler was very responsive, knowledgable, and helpful in answering all of my questions (and I had quite a few). I had told Tyler I would be selling my vehicle soon, and he offered to complete a full inspection to provide the information to the buyer. He did just that, and I felt confident and comfortable selling my vehicle knowing any minor issues had been addressed. I live a couple of miles away from Todd's Car Team and planned to Uber home while waiting on the work to be completed on my car. However, Tyler offered to give me a ride home and picked me up when my car was ready. I'm now even considering purchasing one of their pre-owned vehicles due to the commitment to transparency and excellence demonstrated through my experience. I'm so thankful to have found Todd's Car Team! read more

Best customer service and trustworthiness right from the beginning! I found ToddsCarTeam.com ads in Cargurus.com or Cars.com and then inquired about the Honda CRV. Todd was very friendly, instantaneously responded to all our queries and best of all provided all the details of the car including the CarFax, Third Party inspection and then his own team inspection within his garage! More than that, he explained the whole procedure. The price was competitive with other car dealers, but the best part is the 3 year warranty on Power Train, which gives a very good feeling, if you plan to buy a car. Even after I bought the car, he was still very responsive and helped me in every way to get the title, registration and other processes duly. I had to go for a service to Honda dealership, which he guided perfectly and it was so smooth. I would buy from this dealer, if I have to. I will refer this dealer to all my friends and contacts. Best one so far! Their service personnel are also very friendly and courteous. Totally Trustworthy! Thanks for all your support and service in getting us a great car! Bee read more

Got my Civic from Todd and both the buying experience and the car itself have been great. My favorite part about buying was the contrast from what I'd experienced visiting other used car lots. There, I'd generally have my interest piqued from one or two photos online, visit the lot and notice dings/dents, get told "oh it's a used car, can't expect it to be perfect", I'd rethink the purchase, rinse and repeat a few times. Led to a lot of wasted visits. Todd & co. post copious amounts of photos on the website, and they feature known imperfections and write about them in detail. So just from that, I could tell that it was a different sort of process. You have a much better idea of what you're actually going to see prior to visiting his lot, which is exactly as intended since it's by appointment only. I was happy with the price and Todd helped me get the exact trim level I was looking for. Been driving it since April and the car has been great. I will look to Todd first when car shopping in the future. read more

After looking at used cars at the larger dealerships around Nashville, I set up an appointment with Todd and was not disappointed. Not only does he have the best prices in town but he also has the best cars and the best buying experience. He was 100% transparent, honest, and knowledgeable about his vehicles. Before buying, he provided a detailed history and all the work that had been done since he purchased the vehicle. All the cars I viewed were in fantastic condition and EasyCare certified as well. Another great part of the experience was the pricing. First of all, I looked at a multiple 2013 Civics around town and can confidently say his are the most affordable and have the fewest miles. Second of all, what you see is what you get. No processing fees or any hidden fees what so ever. Its the price listed, plus tax and tag/registration. I'm extremely happy with my purchase and glad I found his website. If you're in the market for a slightly used Honda, I would recommend setting up an appointment. read more

After my last car was rear-ended and totaled, I did extensive research & dealt with multiple dealerships during one of the hardest times to buy a vehicle. I am SO glad I found ToddsCarTeam.com! His prices are extremely fair and accurate (no haggling or negotiation needed). They do extensive work to their cars before putting them on the market (so you know you won't be dropping a bunch of money on a car and immediately need to do a bunch of expensive repairs). They offer great warranties for used cars (which are not always offered for used cars). The online listings are up-to-date, detailed & accurate! (I can't tell you how far I drove to some dealerships to look at cars they had listed and most of the cars I was going to see were not even there!!) The customer service is prompt and amazing, and now that I own my Honda CRV, Todd even answers my car questions about every little thing I want to know! I would definitely recommend ToddsCarTeam.com to everyone and get a car from here again! read more

I have owned several cars and dealt with many dealers. I can honestly say this was the most pleasant experience I've ever had. I had been searching for a 2015 - 2017 Acura RDX for months. I was planning to head to Atlanta because they seemed to have the best deals according to Car Gurus. Came across this one here in Nashville and went to take a look. He took the time to explain everything to me from the features of the car to the operations of the shop. Pointed out every flaw. Very informative and made me very comfortable with the purchase. He followed up with me several times after the purchase to make sure every thing was still going good. It's been a few months and I still have no regrets. The vehicle is amazing and everyone thinks it's a 2018 because of how great it looks. Rides very smooth. Almost time for an oil change and even though the shop isn't in my area, I'm going to take the time to go there for the maintenance. Again, the best experience I've ever had. read more

I was looking for a used car on line with low mileage and a low price, but one that would last a long time. I found a Honda Civic- exactly what I was looking for and emailed my interest to Toddscarteam.com. Within a week, I was driving my new Honda Civic!! Todd is knowledgeable, straightforward, and accessible to address questions or concerns. He explains where his cars come from, points out every ding that has been touched up, and provides paperwork from 3rd party businesses such as Crest Honda and Tire Discounters backing up all work that has been done on the car by his team. I was really dreading the prospect of buying a car because of the tedious process at dealerships and the back and forth on pricing. I was so appreciative of my experience at Todd's Car Team- no games, no pressure- just an honest transaction and confidence that Todd will be there if and when needed. I have happily spread the word about Todd's Car Team to friends and family. read more

We recently bought our second used car from Todd's. We still have our original used car we bought from Todd's several years ago and go to Todd's for servicing. It has 202,000 miles and still runs great. This latest car we bought, like the previous, is in excellent mechanical and body condition. They show us all of the work put into it. We have bought used cars elsewhere and had nothing but trouble. We trust Todd's because we know we will get an affordable, dependable used car, that we don't have to worry about it breaking down somewhere. It's a family owned business. Todd has brought his daughter into the business and she is just as kind, honest and excellent as Todd. I don't think I'd buy a car elsewhere. Even used cars are a big investment. I don't want to end up throwing money away. I'd recommend Todd's Car Team unreservedly for buying or servicing a used car. Really the best. read more

My husband and I began searching for a larger vehicle for our family a few months ago. Oddly enough we each had different individuals recommend Todd's Car Team. We checked out the available inventory on Todd's site and decided to make an appointment. Todd showed us the ins and out of the vehicles we were interested in, where he purchased and any maintenance performed. He prides himself on finding and selling top of the line used cars. We ultimately purchased a Honda Odyssey from Todd and will be back for future service and any time we need a new vehicle. It was such a pleasant experience purchasing a new vehicle. Todd was honest, friendly and knowledgeable. Never once did we feel pressured to purchase the vehicle. If you are in the market for a new vehicle, I would highly recommend checking out Todd's Car Team. It will change the way you think about the car buying experience. read more

I have never bought a car and left feeling so good! Not only about the car, but about the person from whom I bought it. In the past, I always felt like it was a battle of wits, could I outlast the salesman, could I wear him/her down to get the BEST price, and then, if it is a used car, well, then it is just a gamble. NOT at Todds car team! From the beginning, I felt like I was talking to a friend, someone I could trust, someone who will do what he says, and more, and someone that I don't think is trying to trick me into buying something I don't need--He listened to my families needs, and gave me GREAT advice, and helped me find the BEST car I could have hoped for.....OH, and did I mention that his car cost me thousands less than what I was looking at at the dealership! I will not buy another used car unless it is from Todd. Thank you!! read more

I was extremely satisfied both with my 2018 Honda Civic and with Todd's Team. Initially I was treated extremely well and made to feel very comfortable. It is always my intention to let the sale's person perform their duties, followed by engaging in pertinent questions that I have. Todd was able to satisfy all of my questions with grace and confidence. It is so important to make purchases from small businesses, for I know how important quality and personal integrity means. Having faith at this point in the product you are selling is paramount. I purchased my vehicle in March, and wanted to wait a little while before I posted a fantastic review. I am glad I did, and I feel comfortable endorsing Todd and his Team. I will purchase my next vehicle from Todd. Very Satisfied. Sincerely, Gerry read more

I have purchased about 10 cars from Todd's Car Team for myself, family members, and my company since Todd started this organization. This is a "Thank You" post. Thanks for honoring and exceeding your promises! I just received the appraised value from Farmers Insurance of $6,179.54 for the Honda that was totaled in an accident on 9/19/2017. I purchased this car from Todd's Car Team for on 7/23/15 for $5,885.00 before taxes and registration. When I purchased the car, Todd told me that I could sell it in six months or a year for what I paid for it. I believed him because Todd has honored every promise he has made to me. I owned that car for 26 months. Even though insurance company appraisals are notoriously low, I received an appraisal above my purchase piece. Thanks again Todd, Dan Schweihs read more

According to my fine "proof reading skills" this mans business deserves a boost! When you scroll toward the bottom of the page you will see *107 REVIEWS for Todd's Car Team that "are not currently recommended"? What? Yes, you heard that right folks. 107 reviews! Most dealerships I looked up where poor to fair. What happened to this guys Great Business Reviews? Why the deep space six? Lol. So, you're telling me that 107 folks commented But, neglected to give him the stars? Just sayin... I've read only a small portion of those 107 reviews. What's really going on here Yelp? Anybody? For reals. Things that make you go Hum. I sure didn't forget the stars when making my comment. Lol! Good grief. I'm just a concerned commenter/user/viewer. Have a great day! Sincerely, TennesseeHoney read more