Let me start off by saying that this review is based on my experience only and may not reflect on…read morethe company as a whole. What experience I had may not be the same for someone else. Initially met and asked for a contract for a $130,000 remodel (including his $15,000 project management fee). Joseph (Joey) A. Mannarino said he doesn't do contracts but would sign one if I furnished one. Okay? Had to hire a law firm to draft up a remodeling contract, ate that expense. 3 months later, contract breached. Did not meet deadline. By the time I terminated the contract, it it was 77% complete at ~$155,000 (supposed to be 100% completion at $130,000). Exceeded budget by tens of thousands of dollars and did not even finish the job. Designed all of my cabinetry and ordered it without sending to me for approval. Tried to bill me for work not approved and work that they had to fix for their error. Installed the wrong marble in my bathroom and then gave me a referral to another contractor to fix it because they don't fix marble finishes. Had to pay that cost too. I would need to write a novel to explain all of the errors they made. Those are just the major ones. As a courtesy, I sent them same day or next day payments for $XX,XXX.XX. Eventually it got to an episode where they sent me an invoice, and 3-4 hours later sent me an email, text, and phone calls trying to find me to get a check. But the invoice always said due in 30 days. I eventually resorted to mailing them a check because I could not tolerate this type of unprofessionalism anymore. When I terminated the contract and fired them, I then asked them for the accounting to justify overages, the subcontractor lien waivers, and the final invoice as a condition to final payment. They held them hostage demanding more money, even after telling them they exceeded the contract maximum. To add more insult, when I asked for the final invoice for the third time, they decided to respond by filing a lien on my house. Yes, you read that correctly. They breached the contract, I fired them, they asked for more money even after exceeding the contract max, I asked for the final documents and invoice as a condition to final payment to close out the contract, and then they decide to file a lien on my house. I hired a law firm and there is now pending litigation which you can find publicly online: http://phoenix.lakecountyohio.gov/eservices/home.page.2. Also, they've been fighting very hard to get all of my reviews removed from the internet. On Home Advisor, they disputed my review to get it removed, and when I furnished the proof of documents to Home Advisor, they reinstated my review. TBF then publicly commented a reply and said, "We are very sorry a customer feels this way. We do everything we can for customers to have a positive experience. We have reached out to this customer to rectify any concerns they may have." They NEVER reached out to me to rectify any concerns after that review was posted. They also disputed my review on the Better Business Bureau (BBB) and said they don't have any records of doing business with me. Firenza Stone "does not have any record of doing business with me" even though I bought $40,000 worth of materials from their showroom in Willoughby though right? I live in an upscale area that is home to many professionals. I was very surprised to hear that many of them have already been told by others of their experiences with TBF. I wish I had had the opportunity to speak with my neighbors before buying my house in Ohio and immediately handing the keys to TBF to remodel it before I moved in. To date, I have not heard from them. This is how they treated me after spending over $100,000 cash with them.

My wife and I were referred to Store with Style by our neighbors. When we contacted the store,…read morethey were immediately very friendly and helpful. Tony came out did the measurements, sent us a mock-up, and invited us back to the store showroom. There was no sales push just great discussion with Tony and his wife Kathy on what was best for our master bedroom closet. We made a deposit, set up a time, and their sons came out and did the install in two hours. They very friendly, explained everything, used drop clothes, washed all the new shelving, and vacuumed. This is one old fashioned down-to-earth family owned business. I strongly recommend them for any of your cabinetry and shelving needs. They are reasonably priced and a pleasure to work with. Rick & Patti Jablonski Willoughby, Ohio

We're absolutely in love with the addition to our mudroom and kitchen/bathroom countertops. Kathy,…read moreTony and Cassi made this entire process not only seamless, but enjoyable. As soon as you walk into their shop you're greeted with a smile and that went a long way with me. They work with you to come up with a design and also work around your budget. I always received a prompt response, and no matter the question, they took time to explain things I didn't understand. Every installer that came into our home was professional, courteous, and did excellent work. We're already looking for more rooms to update and would recommend them to anyone.

I cannot be happier with my kitchen cabinets from Kitchen and Bath Design. The designer, Hillary,…read morewas easy to work with and was able to provide support and suggestions as we worked through the design. She was helpful, friendly, and adaptable to changes in the design. The installation team of Matt and Brian did an outstanding job with the install and were able to easily correct an error in measurement without any problems. The cabinet quality is second to none. If you want high quality cabinets that will last a lifetime and look amazing, I highly recommend the team at Kitchen and Bath Design.

I don't recommend this company. The company installed a luxury bathroom into a home I purchased at…read morea later date. There was a very significant quality control issue in the construction that led to a large leak. Assuming the company would welcome business and a very significant repair from the new owner on a project this company already knew, I contacted them and asked them for an estimate. I would have given them the business. Brian, who was the representative contractor working at the company, and may even be the owner, could not have been more disorganized and disrespectful in his interactions. Anybody who behaves like this from what appears to be a successful company, doesn't deserve business. Feel free to contact me and I can let you know reasonable alternatives whom we eventually gave the business to. We were delighted with the quality, but more importantly the business transaction and professionalism. I will stress I am evaluating this company clearly on their professionalism, and client management. Consumers need to be aware. I make no claims about the work they did before I purchased the property. Overall, a massive disappointment.

I contacted rhinos at the end of April it is now September 1st and the person I've been working…read morewith has just been totally given me the runaround gave me a price I sent him pictures I sent him the customers number he just does not want to respond I've called I've talked to I think it was his wife or his secretary just very very unprofessional then the last time I called if you don't want to do the work tell me you don't want to do the work they can't even do that so just very very disappointed like I said I sent him pictures he gave me a price and he just refuses to call me back and I've called him many times and he doesn't answer the phone either and texted him and I have all that from April

From the owner: Rino's Woodworking is a local leader in custom hardwood interior design. Builders throughout the…read moreworld have turned to Rino's Woodworking for high quality wood moldings and cabinetry for their construction projects. We are proud to offer our exclusive line of moldings on the Internet, allowing both contractors and "do-it-your-selfers" the ability to order wood moldings online from our millwork facility.

I filled out my repair information on the online application on 5/8, no response by 5/11 called…read morecell talked to husband said his wife must be behind, so he'd let his wife know. It's now 5/18 and still no call back and this is just to schedule an estimate. I'm not impressed.

We had Aurora Remodeling update 2 bathrooms and our laundry room. They did a great job. They were…read moreprofessional and on time each day. Communication was very good throughout the process. I would highly recommend them for any project you have.