Adam and Jessie did a great job as installers. They explained everything to my husband and I…read more Jessie came over to measure about 2 wks before installation. so we knew then what the cost would be. And it was reasonable. They had a machine that they rolled in the new granite with. Adam explained what cleaner to buy and how to seal the granite again in one year! They were fun and I am enjoying my new countertops!!

Great experience! My…read morehusband and I recently remodeled our kitchen and when it came time to do the counters this place was a breath of fresh air to work with. After visiting several counter companies and feeling like none were the right fit I decided to stop by ramsier. I called ahead before visiting and was pleasantly surprised that they had the actual slabs to view. I showed up and worked with the owner to show the layout and come up with an estimate. Then he showed me the slabs. By the second one I knew what I wanted. After that they scheduled a time to template. My cabinets took a little longer so I called and rescheduled the template that was easy to do. On the template day they came out as promised and spent about an hour explaining the process and asking questions to make sure the layout was the way I wanted. It took 2 weeks before they came back to install which was half the time other companies at suggested to me. On instal day they arrived on time and were professional. They took care in keeping the process clean. The installation went great and the counters look beautiful. Communication was great and everyone was nice to work with!

Living close to Permanent Floors Carpet One, and in need of new bedroom carpet, I thought I would…read morecheck them out. My experience was unorthodox but really enjoyable. I stopped in and worked with Shelly who seems to take care of nearly everything at the store. She was helpful, providing me with a lot of information and encouraging me to take samples home with me to see how they'd look in the rooms. I came back a few days later and placed my order. Shelly was not in at the time but called me the very next morning to process the order. When I wasn't able to speak because I was in a meeting, she texted with me to ensure that the order was placed ASAP. I ordered the carpet on a Friday and it was installed the following Wednesday. The installer was professional and patient, answering my millions of questions. I would definitely recommend Permanent Floors Carpet One and would purchase from them again without hesitation!

I work in a small home office and we needed the first floor of our carpet replaced before a big out…read moreof town client was due to visit and this work needed to be done very quickly. All was well at first. They came out right away and quoted me at $2500 and ensured that if I placed the order now they would have plenty of time to receive and install the carpet before our big visit. Once I agreed and they charged my card the down payment, I get a phone call almost a week later telling me that their distributor mis-quoted and that the new price is $3300. I was upset because I felt like this was a bait and switch since they knew I was in a bind, plus I didn't see how it was our fault that they didn't get their numbers correct. If our business misquoted our clients you better believe we would be eating that cost. However, we eventually negotiated to split the increase and he ensured me that all was well with our deadline. Two days before they are scheduled to install, four days before my deadline, they tell me that they can't get the carpet in time even though UPS offers NDA and Saturday delivery. They threw their distributor under the bus yet refused to let me contact them to see if I could get the carpet shipped direct through our UPS account. They were completely unwilling to work with me on installing another day and gave me no other options. I could tell that they didn't want to do the work due to their previous mistakes making the job less profitable for them. I understand that to a point, but as a I now have to explain to my boss why the carpet is not being replaced it's my ass on the line. Bottom Line: Shady business practices that will leave you in the lurch.

BIG warehouse with lots of selections. We went on a Saturday morning and someone helped us right…read moreaway. They walked us throughout the whole warehouse to show the different countertop options. You get to choose the exact slab you want in your home! We LOVED knowing exactly how the countertop will look. We purchased these within a half hour of being there. The workers (in store and the ones that came to our house) were all very nice and answered all our questions. The countertops were installed about two weeks after visiting the store. Highly recommend!!!!!

They have completed multiple projects for us, including my own kitchen. Very pleased with their…read moreproducts and craftsmanship when installing.

Went in to talk about a seam repair on my counter with them. The salesperson said they could…read moreabsolutely do that for me and asked for me to send pictures and they would set up an appointment. Sent the pics that day and got a reply that someone would contact me to set up an appointment. One week later still nothing. Sent another email informing them that no one has contacted me. One week later no response on the last email or contact to set up an appointment. I will go with a company that actually wants business and will provide customer support. Dale

it's such a pleasure to reccomend Granite Works ..... they exceeded my expectations in every way…read more..... they made process very easy and .... above all else ... made me feel like family. ..... I know this is sappy and sentimental for a review.... but .... I stand by it. ....... Thank you Everybody ! ! ! : o )

It's like we moved into a new house. We are absolutely loving our new floors! The installers were…read moreawesome as well as the Cole who got everything running smoothly!

Fantastic service and great quality!!! Steve D did a fantastic tile job!!!!! Did a wonderful job.read more

from start to finish I had a great experience with josh and all his team. great selection at a wide…read morerange of price points, flexible on timing, great communication, and a beautiful finished product! we had our basement carpeted and the team (robin and Chris) who installed it were wonderful - efficient, kind, professional. Would definitely recommend carpet capitol to anyone who asks.

Honestly some of the best customer service I've ever had. I told them my budget and my timeline and…read morethey listened. The install couldn't have gone smoother. Overall a really good experience.

We recently completed our custom lake home and couldn't be happier with the exceptional service…read morefrom Victoria at Caruso's Cabinets. She guided us through our kitchen and bathroom cabinet selections, staying under budget and delivering better quality than competitors. Victoria was flexible and responsive as our design evolved--she even handled a tricky island placement and quickly sent field techs to adjust the countertop. Her eye for design helped us tie everything together, from cabinetry to plumbing fixtures and mirrors that perfectly matched our lake-style vision. This is our second custom home with Caruso's Cabinets, and we're even more impressed than the first time. Every time we called, we felt like a priority. Huge thanks to Victoria and the Caruso's team for helping us bring our dream home to life! Bill & Christy - Vermilion, OH

Victoria helped me take my kitchen and dining room from a has been to a heck yes. I couldn't be…read morehappier with the turn out and it's all because of Victoria's vision of laying out my kitchen keeping in mind the flow of my house including entryways and how big I wanted my island. So happy I used Caruso and I'd do it again!

From start to finish this was a great experience. Leanne came to my home and offered to be Covid…read moreready if we needed. She showed up with all the tools and samples to help me pick and visualize my project. She helped make suggestions along the way and answered all my questions. When install came around Patrick was very diligent and would not cut any corners or rush his work. He checked his work over and over again and would make a new piece if he wasn't satisfied. Patrick also gave us pointers on how to fix a plumbing issue that came up. He was very quiet most of the time and cleaned up every night so we could use our kitchen to make our meals. This isn't a fast service but it is definitely a very precise and quality service. Thank you Leanne and Patrick for turning my ugly 80's built in cabinets to beautiful up to date elegance. J Graves

American Wood Reface did an exceptional job refacing our cabinets! Derrick, our carpenter, did top…read morenotch quality work. Thank you!