I attended a viewing at this funeral home recently. I found it to be as nice as any I have visited…read morelately. It was very crowded, because the deceased was not only a military veteran, but also a local fireman and EMT. It was pretty much "standing room only" because of so many firfightera and police and EMTs. The funeral home was very nice, both inside and out. If I lived in the area, I would definitely consider utilizing their services.

Jim was great to work with. He was very personable and and had a great sense of humor it was…read morestrange that everyone who worked. There was a senior citizen, and they did things very old school with using a calculator to add up the fees that were due and Just everything looks like it had been frozen in time. As far as the ambiance and the décor\n I compared them to national cremation services, which was about $600 more. I Trusted this business, and I would recommend them, I found out later that it is free donate a body to science Which is what I would have done. Had I known about that earlier

Very comfortable and pleasant place to go and visit a deceased friend or loved one. Staff is very…read morepleasant, chapels are spacious and clean, and there is ample parking.

My grandma passed and we contacted this funeral home because we had used their services for my aunt…read moreand grandpa in the past. They did not care about our continued loyalty and claimed that they had no time to meet with us all day (even though they state that they're open 24 hours). We called at 2pm. I said that we'd find someone else who would be able to meet with us, which we did. The experience at the other place was significantly better than our experiences here. This funeral home is outdated, was never involved in our past funerals, and couldn't even meet with us. They lost a lot of money that day and a loyal customer.

would give a "NEGATIVE" STAR if I could. I contacted them multiple times, was told someone would…read morecontact me. NO one contacted me. Out of the blue I get a text message from them about to call them. I replied to the text asking for them to send me the details of the services and pricing. again, NOTHING no call NO information sent. Would NOT recommend or use them for anything. They cannot follow through on contacting me or giving information, how they are going provide services.

This funeral home showed a shocking lack of respect, compassion, and basic decency during one of…read morethe worst moments of my life. In the beginning, everything felt okay, but the shift was immediate and obvious the second my sister left their viewing room. Any sense of care disappeared. What followed felt cold, dismissive, and driven entirely by money. A few weeks after her death, they reached out pretending to "check in." Two days later, they contacted me again--this time asking me to leave a Google review because they were "trying to get their reviews up." They also reached out to other members of my family with the same request. Think about that for a second. A grieving family, and their focus is marketing. It gets worse. I also found that they posted a video of my sister in her casket on their page after we explicitly told them not to. That is beyond unprofessional. It is a complete violation of trust and basic human respect. There is no justification for that decision. Also, on the day of the burial which occurred at the same location, when we returned immediately to collect flowers, we were met with rudeness and told to "go get everything" because they had already moved it to a garage. No empathy. No patience. No understanding of what a family is going through in that moment. This place does not treat people like human beings. It treats them like transactions. I wouldn't trust them with any more of my loved ones. By the way, they're still texting my other sister asking for Google reviews .....

They misquoted our family and refused to correct. A hateful, angry staff has been additional pain…read morein our time of need. Shameful.

Very cheap work company I worked for them for 10 yrs,,,,I was paid $300 per week. Full time,,!,I…read moredid the work of 2 people over and above I got screwed over for years and last raise was offered a 10 cent raise Xmas time bonuses was frozen turkey And a dollar store cup with some peanuts in it. But they bring in Millions per year by overcharging the families for burial or cremation.

At one of the hardest times in your life you need someone you can trust. Not only were Bob and his…read morestaff amazing, but they made the process virtually seamless. Every choice was easy, they helped above and beyond at every turn and took a hands on approach to the entire process. Even in the midst of this pandemic the professionalism shown was outstanding. We have used Bobcean in the past many times and although the Robert Gilbert family is new to Bobcean, they are not new to how to properly and respectfully do business. They are truly carrying on the "family" feeling just as when Art, Lee and Jim Bobcean ran the business. I will always be thankful for the help and guidance Bob gave to my family and I during this time.

Bob and his staff provided excellent care to our family. He goes above and beyond to be helpful and…read morecomforting.

I handled all the duties for my mother-in-law's cremation, and these were one of the closest…read morefuneral homes to her home. I called a few weeks prior to her death as it was imminent and talk to the young man there who gave me all the information I needed when the death did occur.when she passed, I called them up, they came out, right away, picked her up and everything was handled very professionally. I had the chance to pick up her ashes at the funeral home in South Lyon, and I must say it's a very nice contemporary building everything was handled very professionally and I recommend them.

They are friendly and compassionate. They listen to what you have to say and your opinions. They…read morelet you take you time knowing you are going thru emotions. I felt important like what I was having them do mattered to them as much as it did myself.. all over professionalism. Would definitely go back and recommend to friends and family. Thank you guys so much

I called to just get an update on the status of my father's headstone and the woman on the phone…read morewas extremely rude to me.

Very kind, family owned business. Needed a stepping stone made in a pinch and they were able to get…read morethe order done with no problems!

My family has used Casterline on three different occasions within the last 6 months and I have…read morenothing but good things to say about every encounter. Having a funeral during the covid-19 pandemic is a challenge for sure but they made it as stress free as possible. Courtney and Lindsey have been nothing but amazing to my family and I even after the funerals were over. They make you feel like family and they go above and beyond with everything they do. I could not recommend them more. Thank you guys.

Our family has looked to Casterline to take care of our family members for decades. The business…read morehas been passed down to the women of the family and they are keeping up the tradition of caring service. At all the funerals we have held there we truly felt that we were in a home setting. The staff is very professional and have a sense of humor. They are not stiff and speak in whispers. I have never felt pushed into more expensive options. I appreciate that, in every thing they do, there is a sense of caring commitment and respect. They are top notch.