5 stars from the front desk to scheduling to the hygienists and dentists all top notch! They make…read moreyou feel comfortable and bend over backwards to accommodate you! I will stick with Dr Butts until the wheels fall off! Thank you!!!

I was seen as a new patient in the morning, and after the initial exam and x-rays they scheduled me…read moreto come right back that afternoon for the extraction of a broken tooth that was causing me pain. There was a curved root that made the process difficult, and the professionals performing and assisting the procedure did everything they could to make me as comfortable as possible during it. As I was checking out afterwards a staff member thought I appeared a little unsteady and had me sit. I was then evaluated and attended to and assisted and watched over as if it was my family caring for me. I was told to make myself comfortable and to stay as long as I wanted. When I was later ready to go I was told to be sure to let them know I got home safely. I feel lucky to have found this dental practice and I will be staying with them and have sung their praises to friends and family.

Although I'm sure many children hate their orthodontist, there were several experiences at Dr…read more Serijan's office that make me even more concerned as an adult. On at least one occasion, a tool or elastic or something fell onto my chest under my shirt. Dr. Serijan retrieved it himself...from under the shirt of a young teenage girl. Despite having multiple female assistants around. Dr. Serijan often fixed my braces, inspected them, et cetera, without using gloves. His hands were literally in my mouth without gloves on. When parent's were back in the office with their children, the radio station was always set to soft rock. As soon as they left, it was switched to vitriolic programs that were inappropriate for children. He often would shout at or put down his assistants when only children were in the back.

I wish I could give 0 stars! Worst service ever! All we received is threats of removal of braces…read more In the end my sons teeth were ruined! He loves to harass women! Actually made me cry one day, so I refused to return. My husband took over bringing my son to his appointments and what do you know he never came out and had nothing to say. We became so annoyed with his service we asked to have braces removed! He did not like that sent my son out with stuff literally all over his face! Besides being a wimp he is the most arrogant thing I have ever met! If you are referred to him run away as fast as you can. Staff is just as bad! Stay away! WARNING!!!!!!

Dr. Phan made false promises and then ghosted me in the most unprofessional way, leaving me in…read morechronic pain with out any treatment!!! Turns out, when doctor finds your case too complicated, they'll tell their receptionist to cancel your appointment without any explanation. This is only done when they are to embarrassed to admit they are too incompetent to handle your case and don't want to take any responsibilities for their actions. I have never been treated so abhorrently in my life by a medical "professional." worse yet, he changed my treatment plan without my knowledge or consent. I have an open bite and need a crown put on before I get braces. Since the braces are meant to level my bite pre surgery, there's no way I could withstand years of pain caused by chewing on ONE TOOTH, THATS RIGHT PEOPLE IM ONLY CHEWING ON ONE TOOTH. He refused to use my surgeon after promising that he would be willing to work with any other doctor. he only works with dr mahr at BMC now and couldn't get me in to see him so he just refused to see me again. He also told my dentist not to fix my crown and then refused to see me. He has caused me months of chronic pain and I'm left to completely start over. He never at any point called me to apologize, explain what he did or help me find different medical attention. FWI I RECORED OUR CONVERSATION SO I HAVE PROOF OF WHAT YOU PUT ME THROUGH! YOU SHOULD BE ASHAMED OF YOURSELF! DO NOT TRUST THIS FACILITY!

Dr Chase is amazing. After two years of a nightmare with another doctor, we switched to him and he…read moregave our daughter a beautiful smile in a few months.

Arch Orthodontics is a great place. All the staff at this office are great. Always have a smile on…read moretheir face and always eager to make sure my needs are met

I called several times to make an appointment as a new person. I never got a call back.!…read moreThis organization is the most unprofessional one I've experienced ... ever!

I got no notification that the Hyannis office is permanently closed and they have my records and my…read morepartial for my lower teeth.