Real Property Management should be your first Rental Mgmt Company to Rent from or Use them to find…read moregood renters for your home. I have used them twice now and never have had an issue. Lacie showed me every home in the area where I wanted to be. I have worked with Barbara and she is great in communicating back and forth. I found my home! I'm so happy. I recommend them to all my customers and friends! Thank you Ladies!! Ms. Red Rocha Big Valley Garage Door Inc.

Do not do business with these people.!!!!!…read more Thought I'd share a message I sent to them! After two weeks and $160 in application fees. Due to the lack of professionalism and poor communication from your rental company, we are no longer interested in renting this property. The extended delay in processing our application--despite submitting all requested documents within 24 hours--is unacceptable. It should not take two weeks to review a complete application. Additionally, the failure to respond promptly to emails and text messages raises serious concerns about how future issues would be handled. This lack of responsiveness gives us little confidence in your ability to support tenants if problems arise. I strongly suggest improving communication practices and setting clear expectations for applicants moving forward. They are just prolonging application process to collect application fees from other tenants !!! DO NOT RENT FROM THEM!!!! The worst ever!!!

The new management has increased the dues. One of the new employees in my opinion causes problems…read moreby overzealous enforcement of beauty rules for yards etc. If you are highty twitty fancy person this would be a good fit but for normal folks stay away from this money pit.

Harlan Ranch is arguably one of the best areas/neighborhoods in the city of Clovis--if not the…read moreentire Fresno county. If you are looking for that perfect suburb lifestyle, this is it. All new homes, all new neighborhood. A club house with pool and space one can reserve for occasions. Highly rated schools and feels less crowded then being in other parts of Fresno/Clovis. Some might not like that its at the edge of developed Clovis and you may sometimes feel secluded, and it's always at least a 15min drive to stores, but some will like that. This area is also known to be one of the more expensive parts of Clovis. However there are still mixed homes here ranging from small to large ones. You can't go wrong if you want to move to the central valley. This is one of the best spots you can land at.

This property overcharges for old units. My unit had an AC unit pouring out water each night during…read morethe summer. It took over a year for their maintenance staff to figure it out. Not great living with rusty water in your carpet and management telling you to sleep with your window open if you're hot. If you are looking to live here...I would advise to stay away. *in response to comment below* Management only remEmbers a narrative that supports their story. Emails can be provided to show their statement is false. Goes to support everyone's review on this page. DONT MOVE HERE!

Update 5/9/2026: I would like to clarify that in addition to the filthy, moldy, rusty, dishwasher…read morereplacement #1 that was installed a second replacement dishwasher was brought out. It also had filth in the bottom of the tub and the racks were covered in rust. The heating element appeared rusted as well. DH was unable to provide a dishwasher unit that they said "met my standards" as they were offering "the best unit available on the property." The dilapidated condition of replacement #2 was completely unacceptable. Rust is known to flake off racks causing damage to dishes, pots and pans, glassware, cutlery and silverware. DH declined to replace my belongings if they became ruined by the rusty "best available dishwasher" offered. Absolutely, "my preference" is to have NO DISHWASER in my unit at this time as I do not want a repeat flood, damaging my personal belongings in the closet by another faulty leaking dishwasher or subsequent damage to my cookware from an old rusty machine. I would happily take a used unit that does not have rust or mold or filth. These dishwashers were certainly not "upgrades" in the way most people would define an upgrade. Expecting a working appliance in good condition is not a "preference" or "upgrade". It is a requirement of the lease. It is true that the water damaged baseboards were treated for mold and repainted. The beige carpet, now stained brown from water damage, in the closet had zero repairs done. A request for cleaning and or installation of new carpet was requested verbally and in writing. I was told it would be taken care of. To date, it has still not been addressed. Thank goodness DH is in the process of upgrading the mailboxes. The DH slogan is "Seeing is Believing" and we are standing by patiently. There has been rampant mail theft 2-3 times a week for at least five years. I now make other arrangements for mail delivery. The mailboxes near the front office were updated and replaced in 2023. Tenants in the back of the complex were promised the installation of secure mailboxes in 2023 as well. Three years later, this issue has yet to be rectified. I sincerely hope this is not another empty promise. On good faith, I look forward to having a basic right of secure mail delivery on the premises. I would be happy to discuss this further if management is willing to address the maintenance issues noted, not just my complaint about it.

Robert Ortiz was very professional, conscientious, and neat…read more He does quality work in an efficient manner. C Chan

Wow! What a shock to me. Our Malibu patio door lock mechanism broke. Door cannot be locked…read moresecurely. Called for warranty service. Learned it could be several weeks before service. 10 or more weeks, and this is classified as a RUSH setvuce due to the safety issue. What??? Horribly disappointed in this company.

Ariana Arias has been helping me with navigating the new portal and getting caught up with payments…read moreand she has been quick to answer, patient, kind, and nonjudgmental. It's refreshing and I am so happy we changed our HOA management company this year!

Ariana Arias is Amazing! On my call with her, she was so…read moreprofessional and knowledgeable! I very much appreciated how helpful she was and understanding of my concerns. She is an outstanding employee of this company and I am so grateful I had the chance to work with her

We love living in the house we rent from Sierra Pines Property Management and we have no problems…read more I went into the office one time to ask about something, and I spoke with people who knew how to do their jobs. I was actually quite impressed and I'm happy to be renting from them.

Lackluster property management. At one time they paid more on a repair that should have been…read moreapproved by me first but I received no call or voice mail. I might have been out of town the time but there should have been a voice mail left to inform me of their decision. When I decided to cancel their services after I found that my wonderful tenants were moving out, I am still waiting on the rent check deposit and it is already the 10th. I know my tenants paid the rent so why is this taking so long Sierra Pines? I would not recommend.

Be cautious before renting here…read more We had a simple maintenance issue turn into a major problem due to poor workmanship and lack of communication. Maintenance entered our unit without notice, didn't fix the issue, and later caused a leak that sent water from our upstairs bathroom into our downstairs living area. The worst part is no one told us. We came home to water on the floor and furniture moved. There was no emergency cleanup, and we were told repairs would be delayed for days due to "vendor policies." Our bathroom has been unusable, and water has already gotten into the walls/ceiling. This wasn't just a mistake, it was the complete lack of urgency and follow-up that's concerning. If you're considering living here, make sure you understand how they handle maintenance and emergencies. That's been the biggest issue for us.

If you rent 9436 N saybrook apartment 141, GOOD LUCK. I normally don't write reviews, but our…read moreexperience at The Cascades Apartments has been extremely disappointing and frustrating from start to finish. During our lease, multiple serious issues were never properly addressed. Our AC unit never worked despite multiple maintenance requests. We went without hot water for nearly two weeks, then they decided it was time to finally replace. When we discovered mold in our apartment, management dismissed it as "dry mold" and refused to take appropriate action. Even though mold is mold ? So that was very confusing. Security was another major concern -- all of our cars were broken into within the first three months. Management was contacted about this several times & Instead of improving safety, management sent us a warning letter after the second break-in. To make matters worse, the office staff and manager were nearly impossible to reach, and maintenance often entered our apartment without notice or permission. On top of this, we were charged confusing extra fees each month, including for "community water usage," even though the property's sprinklers ran constantly -- sometimes even during rain. You pay your own gas and electric but then you also have a small fee taken out for gas and electric through the cascades which that information was never disclosed and it still makes absolutely no sense. The garbage areas were consistently overflowing and rarely emptied. After our keys were stolen, the locks to our apartment were replaced, but the garage door lock was ignored for the remainder of our lease. It was reported and never fixed so that was also scary not knowing if someone was going to be in our garage or not , but you can't get ahold of management so you just deal with it . For the amount of money tenants pay here, the lack of professionalism, safety, and upkeep is unacceptable. The manager seems to care about being 50 with a BBL and how she looks more then the tenants who rent there, I have no idea how she is able to be a manager there when her manager capabilities are very much absent. Along with the office staff seeming oblivious, I get it a job is a job but the lack of professionalism within this company is extremely difficult to deal with. I believe they know how bad it is because even when I turned our keys in I was not even asked how our experience was, which made me believe they knew it was probably not great . My family and I moved out a week early because of how done we were with this building, and on top of cleaning , they still took out about 1100$ worth of cleaning fees, which is a literal scam. I also called their "great" manager and left a message regarding what those charges were for and how it costs 1100$ to clean something that was already clean, and still never a response. Professional ? Not at all. I strongly encourage anyone considering The Cascades Apartments to look elsewhere until management takes accountability and addresses these ongoing problems. You will end up paying about 2500-2600 with all fees and rent when you can find so much better and rent from someone who actually cares to have you there and cares about their buildings. They will say to reach out to management in all of their responses but YOU CAN NEVER GET AHOLD OF MANAGEMENT !!

Straight forward, great communication and timely maintenance. Love being able to pay rent online…read moreand not have to take a check every month. They have always been very quick and efficient with my family and I. Definitely the best property management in Modesto.

Dealing with the commercial property manager is very difficult. Rep is very condescending and…read moredifficult to work with.

There's no number to rate this business. Their way below 0. We have no protection from violent…read moretenants. This is a non smoking resident. The tenants smoking pot here is ridiculous. We have a lease but rules are not enforce here. This place is neglected. 4 years ago this place was taken care of and even are family members have notice how bad this place looks. Why doesn't Mr big come out here and see his property. We have a security gate but that has never been used. We have no security here.

This is a great place to rent if you don't want an agency to bother you. Rented a house for 6 years…read moreand had only one home inspection in the first year. They never checked up on us with routine inspections or even cared what was happening to the house. We decided to move out and NOW they care about the upkeep on everything and want to charge us hundreds of dollars over our deposit price. Annette who we did the last run through with was extremely rude. Most repairs would be routine, but their price to paint and fix minor things and wear and tear are ridiculous. And the "company" who came in and "fixed up" the house after we moved out were just family members of the staff charging whatever they want. The house was trash when we moved in.... We were NEVER late on payments and never complained. The staff is very unprofessional and one staff member always vaped in the office when I was dropping off rent... Good luck if you rent through this agency. Rented for 6 years and they still want your money after you leave.