The worst experience. Waited to post this review so I could state the facts and remove the emotion from it. Strongly recommend going anywhere but here until they make some changes. 1. I inquired online for the pro xp 4-seater by clicking the link for this specific vehicle. 2. The sales rep texted me and confirmed the vehicle was available. 3. I offered to take off their hand for $18500 and they said the best they could do was $18.999. The online price is $19,999 and agreed to $18,999. 4. Told them to lock it up and that we would be there Saturday morning to pick it up. I completed a credit app and they said the vehicle would be ready to go. 5. Saturday morning I drive 1.5 hours to pick it up. When I arrived they said my vehicle was ready and the vehicle they pointed to was a two seater. I said I'm purchasing the 4-seater. Saxon said let me check where it is. In the meantime I look around and I can't find the vehicle that was online. I soon learn it is tucked in the back. 6. Saxon (he said he was the manager) said that the quote was always for the two seater. I showed him the texts and said it was never for the two-seater and he said my text said two seater. It did not - and he refused to listen even though the text didn't say anything to support him. 7. I of course was very upset to drive 1.5 hours for a deal that was a bait and switch and clearly a failure on their part. He asked what could we (meaning work and play do) and I said provide me the deal I agreed to. He said the 4-seater was $3k more. Crazy because online they advertise it for $19,999. Either he doesn't know his online pricing, his online pricing is a lie, or this is the way they do business. 8. So he said he would work on trying to honor the deal and make it right. After he walked away I literally couldn't stomach giving any business that operates this way - whether by mistake or on purpose my money. It was crazy because it was like it was my fault they were incompetent or got caught lying. Also he never apologized and wanted to argue with me when he didn't have "receipts" which I did. 9. Since I was so frustrated by this experience and he was incapable of handling the situation I let him know regardless if they honored the deal I couldn't support the purchase and feel right. So I left and bought the same vehicle that same day from another retailer who after hearing my experience honored the price and even shipped it to my house. It wasn't their problem, their deal, but they saw a customer who just wanted to buy the vehicle at an agreed upon price. It's that easy. read more

I bring them my Hondas and Yamahas for service and warranty work. I also buy those 2 brands from here as well. Unlike Capitol Yamaha and Honda they don't charge over MSRP at least. Services have always been done well and sales staff is super friendly, and usually a pretty good selection. read more

Work & Play Powersports - Motorcycle Dealers Near Me - Yuba City, California

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This is the weirdest motorcycle dealership I've ever been to. Not only did we not get greeted at the door for 30mins, but everyone seemed confused like they didn't know what was happening. My husband and I drove 1.5hrs to get a bike here but turned right back around and went to another dealer. We brought a friend along with us and he was interested in getting a four wheeler but no one helped him at all. Don't waste your time here. read more

What a great experience with this shop...especially Kelly the Parts Mgr. It was late in the day, and we were desperate for a part. He made it happen and drove our part to FedEx to get shipped out same day, and we got it the next day ! Feels great to know you have someone that cares and will go the extra mile! Thanks Kelly and Work & Play ! read more

Awesome service and the thank you so much for being flexible with my pick-up schedule. Definitely recommend. read more

Work & Play Powersports - '09 ZX-14 - Motorcycle Dealers Near Me - Yuba City, California

We love work and play! My husband bought a brand new dirt bike last year from them! After shopping around at other dealers we found work and play to be so professional yet at the same time so small town we loved it! They have SO much inventory as well as gear it's an awesome place to shop for all our moto needs! Anytime we stop in for parts or gear the crew is friendly and so helpful! I wouldn't go anywhere else! Shop family owned! read more

I've been to this place two times. Once, in 2006, when it was known as the Honda Yamaha Sports Center because I was in the market for a new motorcycle. And, most recently, in July, because I needed some simple grease. On both occasions it seemed that I was invisible to everyone, even though I was the only customer on the floor. I don't expect and I do not like salespeople rushing me as soon as I walk in. But conversely, I am a potential sale, big or small. Read my body language. If you can't, you don't deserve to be in sales. In 2006 and today I made my purchase elsewhere. read more

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The new edition to our fleet is home... Thanks all to Saxon and Honda Yamaha Sports Center! I've had really crappy experiences at both PCP and Good Times in Sac... So decided to search for Kawasaki dealers a bit further. Turns out I didn't have to go further(we live in Woodland so it's close) and this center started pushing Kawis a few months ago!! And I'm so glad they did!! Because this was the perfect buying experience!! From the minute I called Friday afternoon to check on inventory, to the moment we rode off the lot on Tuesday afternoon, he, Saxon, was so helpful. Over the phone and email we were able to establish my needs and requests and a bill of sale with OTD price was sent to me in advance so I knew exactly what I needed to grab for cash from the bank. I came in at the agreed upon day and time and less than an hour later we were riding off! We will be heading back to have our bikes serviced here too! Thank you so much to this wonderful person and center!! I we look forward to our future purchases and business with you!! read more

Work & Play Powersports - 2019 Kawasaki Ninja 400 ABS with lowering links installed for my short self. - Motorcycle Dealers Near Me - Yuba City, California

Thank you to Ben and all your staff for the great job you did on my 2023 RX 1000 I recommend everybody to go visit Work play power sport check those guys out there excellent read more

Just bought our second vehicle from Work and Play Powersports - this time a 2024 KRX1000ES side by side. Saxon (sales) Ben (owner) and Brandon (service) were all very helpful with the purchase, delivery and upgrades. We got a great deal and also appreciate the low key but very positive vibe from all the staff. Their new facility is impressive and now they have Polaris - all good news to local powersports enthusiasts. read more

I was searching for a 2022 Honda NC750X last week. While calling around, I found Work & Play Powersports in Yuba City, CA. Fortunately, they actually had one in-stock, on their showroom floor. Despite being a 2-hour drive from my house, they made the purchase process easy, quick, and efficient over the phone....so it was well worth the drive time. They allowed me to secure my purchase with a deposit; I drove down immediately and completed the purchase that same day. Their team helped me load it into the back of my pickup, including securing it down for my ride home. They provided helpful tips on what to watch for to ensure it remained stable in the truck bed. I unloaded safely at home and couldn't have been happier with the entire process. I highly recommend visiting their show room floor, even if it's a drive for you (call first of course). Their customer service, professionalism, product selection (considering the times), and accessories met all my needs. Thanks for making my purchase so easy! I'll definitely return for future purchases and service intervals to help support their business. read more

We wanted a new Raptor 700 for our son for Christmas and even though we had never been there before we found them to have the best selection of inventory. Even though they are further away than other local dealers we made the trip and so glad we did. Every single employee in this shop was amazing. They have earned customers for life. read more

Came in after being turned away from other stores for a quick tire replacement.Not only was the staff friendly and polite, they also took care of my needs efficiently and quickly. Shoutout to Kelly over in the service department, great dude and will make sure you're taken care of! read more

I visited the Kawasaki dealer in Yuba City a month ago and was quoted a price on the Mule SX. I returned this week and as soon as I entered I was informed that the dealership has been sold to the Honda store and i'd have to discuss any purchase with them. I drove directly to the Honda dealership and I was updated on the process of the dealership transfer and was asked to return in two days to view the inventory that will be delivered from the Kawasaki dealership the next day; I was very satisfied with the professionalism of the staff and the time they took to explain the transfer process. I returned in two days and sure enough the Kawasaki side x sides were sitting in the dealership, I viewed a number of models, test drove the one I wanted to purchase and was very happy with the experience, the bad news was that the dealership transfer had not been completed by the Kawasaki Corporation and the transaction could not be completed until the computer connection with Kawasaki is working. Ben the sales manager assured me that the side x side I want would be reserved for me and he will either meet or possibly BEAT the price I was quoted by the Kawasaki dealership a month ago. The sales staff was very easygoing and at no time was there any pressure nor was there an attempt to flip me into a Honda or Yamaha side x side read more

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I've purchased bikes from other powersport dealers but this is the first place to seem to treat customers like friends rather than just a sale. I understand it's a business but they made the transaction very pleasant. Saxon was my salesperson and is awesome! 10/10, will only buy from Work & Play from here on. Already bought two bikes from them and the third one is coming in the very near future. read more

My husband and I have attempted to be customers here for quite a while. Key word "attempted". This establishment has the absolute worst customer service and has every time we have ever came here. Our last visit here left me quite upset and empty handed because of the extreme lack of customer service. We decided to give them the benefit of doubt as we WERE in the market for a sport side-by-side and a utility vehicle for our property. So we went (once again) to check out their inventory. It was a Saturday and upon arrival we were not greeted by any sales person. Is that the end of the world? No, not too big of a deal BUT there were plenty of customers aimlessly milling about meanwhile we saw a few employees on their phones by the back area. After browsing for almost 30 mins, we were happy to see that they had the two vehicles we were looking for and just had a few basic questions we hoped to have answered. Once again, no sales person was wanting to give us the time of day even after making eye contact and trying to wave one over. You could tell we were reading every tag and brochure, attempting to gain information but we had to resort to googling on our phones to get the answers we needed. After our own research, we decided that we were going to purchase the side by side and UTV and went searching for someone to help us checkout. Not only were we IGNORED by the several sales people but noticed they were too preoccupied playing on a bicycle and some scooter thing. After standing there dumbfounded for a few mins, we decided to take our business elsewhere. That was the last time we will ever set foot in this establishment and it is a shame. One of their competitors happily took our money (all cash) and we will be using them for all our parts and service needs. read more

Brandon is awesome. We bought a bike from him when he worked at Riverfront Kawasaki. My dad recently bought a new Mule from him and he's great to deal with. Highly recommend working with him. read more

Been in before I would not waste you're time here poor customer service stopped In today 9/03/2020 no customer in sight had to beg to get a little help. The guy at the front when we came in did not say a word to me or my wife. It's a joke lol just go to Roseville any of the shops down they are very friendly and actually wanting to help you read more

Love, love, love these guys... they have what I need and are EXCELLENT at addressing their customers respectfully, cordially and pretty darn fast!!! I have also used their service dept. and have not had any issues at all. Their way better than the HONDA dealer in GRIDLEY!!! read more

I must say that this was my best UTV shopping experience ever. Saxon was very informative, No-pressure, didn't feel rushed, Trustworthy. Quick and painless -- the dealership made the process easy. read more

Loved it. Picked up my new Honda Foreman Rubicon from Ben. Great experience. He was very accommodating and answered every one of my questions with detail and patience. He is more of an educator than a sales person. I spoke to my local dealer and then spoke with Ben (whose location is an hour away) then decided to work with Ben even though the local dealer was willing to match the price, but he was turn off because he was too much of a Rico Suave on the phone with fast sales talk. 10/10 would buy from Ben again. read more

The new location is super clean and looks great.. I used their service department about 3 or 4 years ago on my cbr600 and they were super helpful and affordable. I got a R1 pre-owned from someone and turns out it has some issues with the charging system. Again they were extremely helpful and also priced out the parts. The bike is currently scheduled to be seen in August. Make sure to make an appointment as they are in their busy season.. Overall they are great to work with, trustworthy and I'd recommend them to anyone. read more

They are friendly and very helpful, I've had my cbr 954 serviced here and thought I was taken care of, fairly priced and knowledgeable. I also bought my son a 2014 yz85 here and would recommend this place to anyone in the market for a new dirt bike. read more

This is a family owned shop that reflects the old world values of take care of the customer. Just purchased one of the new YXZ's from Ben. Fair and honest dealings from the first moment made it a pleasure. They aren't my closest dealer but worth the drive. read more

Bought my 2015 Yamaha FZ07 from there. Ben is super cool, got me the greatest deal. I know its a deal, i shopped around! From Fresno to sacramento. I came from the bay area, santa clara, Drive up to yuba city is worth the savings youll get. Bayarea dealers nickel n dime their bikes ( higher rent etc) Clawson of fresno quoted me $700 more than Yuba city! DONT go anywhere else. Look for ben, so happy with my bike. And he didnt even ask me to put out a good word for em! honest. read more

Went in to purchase a new quad. Not only did they have a ton of them in stock, but they're reasonably priced as well with good financing rates if needed. The sales guys are great too. They also have side by sides in stock as well as street and dirt bikes. I've always been a fan of Yamaha. If you're looking for a new quality quad or toy; give these guys a call! read more

After visiting all of the major Yamaha dealerships in Northern California I settled on Honda Yamaha sports center. They offered me the best price hands down (thousands less than other dealers). Great selection of bikes and super knowledgeable staff. Highly recommend you send these guys your business. read more

The entire staff at Work and Play Powersports goes above and beyond. Service, parts and sales have gotten me out of a bind before a race and practice too many times to count and I greatly appreciate their dedication to making sure the customer feels appreciated and supported by the entire staff at Work and Play. read more

After visiting a few dealers in the city, made the 45 mile drive to look at their quads. Test drove a few and then the Honda Pioneer 1000, chose the Pioneer for the ability to take 2 passengers with me comfortably. What a great team - Saxon and Ben were honestly awesome to work with, very knowledgeable, super low key no pressure, patient "straight shooters". Great guys to work with when deciding on what to buy and getting a fair price. Love my Pioneer 1000! Fun to drive, more than enough power and the suspension will make you smile ear to ear. My dirt biking nephews all want to drive my Pioneer... go figure! Great family business with great products. Highly recommend them. Dan A. read more

We just stopped in there today (March 27th) and started our first visit with an extremely rude employee sitting at the first desk on the right as you walk in. Just glared at us as we walked in and not even a hello until I said "hey man". I was done with this place at that point. I just kept walking and spoke to parts department. Honestly the parts guy was solid! He was friendly and helpful but unfortunately the part I needed wasn't in stock. As I was in the parts area my Wife and Daughter were outside looking at quads/utv's for our farm. I walked out to them when my wife immediately said they found one! I said we'll buy anywhere but work and play powersports! You don't treat customers like that and expect them to buy from you..period! Thanks to the parts guy who made the visit somewhat worth it! read more

Always great service, always great prices! This shop has provided me with great maintenance and great products for a reasonable price for over 5 years. Got my motorcycle fixed in a hurry for a case of beer!The workers are always friendly and knowledgable. I wish they would carry Suzuki products or send some of the employees over to Riverfront Kawasaki to teach them good customer service. read more

Horrible service. Employees are rude and make you feel unimportant every time. I honestly dread going in there. They dont care about their customers. If you can go anywhere else in town to get what you need, GO THERE. These people are terrible. I suggest the company rehire a whole new team. These people dont deserve your business. read more

Tuesday November 5, I was riding home from work about a mile from Loma Crossing on Highway 99N. My rear tire suddenly went flat and I was force to pull over and stop. I made some calls for help. One of the calls was to my dealership in Yuba City (Honda Yamaha Sports Center), where I purchased my Roadliner. While on the phone Nick (the new owner), advised not to call my towing service. He said that they would take another hour to get to me. Nick came all the way out to Loma Crossing to retrieve my bike with his personal vehicle and trailer. He gave me Good Old Fashion Service. This really gives me confidences in my decision of my motorcycle purchase and where to take my motorcycle when in need! I was stressing about the weekends ride, but Nick assured me he would have me back on the road by Friday. My tire was ordered, installed, balanced ready to go. It felt so good to see my bike again I took the long way to work. The next time anyone needs great customer service give the young men at Honda-Yamaha Power Center in Yuba City a call. read more

Love this place! Family run shop with great people working there. They know their stuff and take great care of their customers!

These guys definatly take care of military guys. Every time I go down there I get treated right. Even when I did get some bad work in the service dept. the guys down there were totally cool about it, and very apologetic, they even looked into it further and turns out the technician that messed up, no longer worked there. S#&t happens, I know, but its the way I was treated there that will keep me comin back! read more

We have purchased twice now through this place! Was very pleased with the first purchase so we brought our business back for the second. They did not let us down! Another great purchasing experience! Can not say enough good things about this place. Great customer service from Ben. We will be back again soon! read more

These guys are great I have had all my service done here. I Just totaled out my Shadow and the owner hooked a trailer to his truck and took me back to pick it up just because he is a good guy and did not want me to have to spend the money on a tow truck. I will be buy my next bike from these guys and having them do all my service. read more

After visiting other ATV dealers in the area, I found Ben at the Sports Center to be very helpful and knowledgeable . The whole operation was extremely professional, organized, and no-nonsense. With Bens help I got a rebate and excellent price on my Grizzly 550. Highly recommend HYSC! read more

I was having a problem receiving the 2 Kids trail bikes I placed a down payment on at another Honda dealership. So I called the Honda sports center in Yuba city and talked with Ben told him the problem I was having and he assured me that he was pro active in finding the bikes I wanted and he would call me back. Within 3 hours I received a phone call telling me he found the bike. Honest reliable friendly and worth the drive. read more

HYSC-Yuba City folks opened up after closing (very good "sports"; I arrived at 6:10PM on a Friday!) just so I could ride in SAT morning; and just to buy a small bottle of DOT4 brake fluid. Very helpful. Great people, and very friendly. Thank you so much HYSC-Yuba City. read more