I had knee replacement 3 months ago. I experienced wonderful service and great care by all the…read moresupport staff. I highly recommend this hospital.

EMERGENCY DEPT. Took my partner in to er high fever cough and trouble breathing for 3 months now …read more The emergency room dr Mr p. told us he's just an emergency room doctor he doest't solve problems with patients, he said he just keeps people alive . Which should be concerning to all civilians who come in and get treated at this so called " better quality facility" . They took xray the dr. told me he didn't see anything in his Xray. Well we received his results online from memorial and it stated Hazy bilateral pulmonary reticular interstitial opacities, which are nonspecific but may be seen with interstitial pneumonia in the appropriate clinical setting. On his discharge paperwork they diagnosed him with acute bronchitis only because I told them he's had bronchitis several times this year. So basically it was a waste of time going there . If doctors don't have any answers then who do we go to for answers? I guess we are all better off researching ourselves on Google. All these so called "superior " hospitals are supposed to give better patient care than the other hospitals but apparently they are all the same except you pay more out of pocket for this type of healthcare.

I normally don't write reviews but I feel this is extremely necessary…read more I recently went in for a scheduled c section at Modesto L&D on July 10. Firstly, the nurses are so sweet, so attentive, and made me feel so welcomed. I'm saying this from someone who did unfortunately have a traumatic c section experience (not the doctors fault, just circumstances). Although all the nurses were amazing I would like to recognize two amazing nurses who really made me feel seen and advocated for me, Nurse Jackie and Nurse Tabitha ( I hope that's how I spell their names). I will definitely always remember them and we're definitely the highlight of my experience. I'd hopefully like to nominate them for a daisy award. I'd also like to give a shout out to how clean the facility felt even the bathrooms.. I didn't have that same experience with my last delivery at another location .The food was decent, I wasn't really hungry during my visit but according to my vistors who did try the food they said it was pretty good. Overall I rate my experience 10/10. Thank you Kaiser Modesto L&D for turning this traumatic birth experience into something that ended up being amazing.

I going to start by saying Wow!…read more Kaiser is slipping very fast to unpredictable unprofessional and demeaning hostile customer service. I have gone to member services reported it as well as the administration office to where I have yet to receive a call from lead admi istrative services. So as it goes, it starts at the top. I was prideful going to Kaiser because they were cultural diverse. When you go to pick up medication you have been taking for 30 to 41 years. I believe you know what prescriptions you have and how often you pick up, what special meds do not work etc. Then now they tell you you are not only incorrect, but you input and ordered it wrong. But it was on automatic re order.. for that exact told you slapping the papers doen on counter and saying it sais right here. Hmmmm. Well, guess what they were incorrect and the notes were also in the file, then they say they dont look at the file. So when they ask you if you have any new allergies, they dont check for old allergies? Pathetic gaslighting at your health expense, time, and abusing you as if you made the mistake in front of 50 people waiting in line. Further mire the prescription was placed over a week prior and you called Kaiser to notify them of t by sir mistake. But they abuse you and waste your time as well as stress because they not allow natsassistic unprofessional no manners and people they berate you. I thought this was part of Healthcare? Several of their employees need to be in therapy and not in customer service or Healthcare. Pathetic for the past couple years in general, and I do not think the good people working hard need to be working even harder after coworkers blatantly are abusing patients in front of their coworkers and other patients. Further when you ask specifically for Edwin, the Oharmacy manager a few times now he does not even come to see what is going on. Guess why? They do not care about service of patients. They care about bottom line $$$$​​​​​​

The receptionist and the person (Ambra) who did my MRI is courteous and sweet…read more The place is nice, clean and we'll kept. Even the restroom is clean. I give this place 5 star. Thank you.

5/19/2025 This place…read moreis a zoo. I have been calling for my family member for X-ray but I was told no paper received and once it will be received we will be calling. Unfortunately since the 5/5 no call not information. Did a walk in on the 5/19 customers service is pathetic poor. Front desk are not nice have bit off. Unfortunately even the front desk cant even call or pounces the name properly. This is fun what kind of service are they running. Please bless all the patient who have low quality will suffer here. This place is pathetic.

Great Doc and staff!!! in and out with no pain and easy…read morerecovery ! Thank You Doc and team! highly recommend!!!

Dr. Patel is great, I would highly recommend him for the scalp less procedure. His staff is great…read moretoo.

I've seen an FNP, Elizabeth, for four years. I like her. She listens and makes treatment plans…read morewith me, not for me. She's the first to try to understand and treat my frequent headaches. The office has gotten better recently. At first, it took up to an hour on hold to leave a message. Calls are returned by a nurse. One particular nurse has been consistently rude, condescending and not helpful. I hung up on her once after telling her she wasn't helpful. She called back and still wouldn't help. I asked to speak with Elizabeth directly. She called and took care of my refill request. The hold times have been much better lately. I heard one staff talking to another recently, talking about "You know how our patients are!" I was offended, maybe because I'm not the typical Medí-cal patient, but didn't say anything. Most staff are friendly. It would really help if there was a way to communicate electronically between appointments to ask questions and provide updates. I see mostly negative reviews of this clinic and my FNP. I'm basically satisfied with my care. Wasn't sure at first about Elizabeth, but I've come to appreciate her.

I shouldn't have to wait over an hour and 25 minutes for my appointment…read more I arrived at 10:49 for a 10:45 appt. It is now 12:10 and I have yet to be seen. I'm not feeling well, I have a horrible sinus infection. Hard to breathe. Just want to be seen and go back to bed

I have had an amazing experience with the Kaiser on Dale Road. I specifically wanted to say that…read moreDr. Swati Patel is an amazing doctor. She is great at listening, empathizing, understanding my medical needs. If I ever need a referral or advice she is so quick to advocate for me and get me proper care. She is genuinely the best doctor I have ever had! Thank you Dr. Patel!

We had been with Kaiser for several years. My husband and my doctor should probably retire! My…read morehusband had 7 heart bypasses 22 years ago. We couldn't get our primary to send him to a cardiologist. After we left Kaiser, and went to sutter, his cardiologist found an abnormality at the bottom of his heart and needs to do a heart cath! Possible heart surgery looming!! Thank god we left Kaiser! I had a spot in my head which my primary said was dandruff. After leaving Kaiser and being referred to a dermatologist, they found it to be pre cancerous. Shame on Kaiser! They should be closed down.

I truly enjoy the staff. They are knowledgable and engaging. I was treated very well.read more

Ditto for me Marcie M. The phones aren't answered with a back up number that is different from…read moreoriginal. Dont rely on cellphones. I like back in good 'ol days when you had receptionist book you appt.

I have been going to this clinic for years; and they have always been nice. They have little snacks…read moreand water. They also give little free supplies.

The Quality of care is Excellant. The nurses and Dr are friendly, making me feel comfortable. I…read morelook forward to my yearly comprehensive medical review. Thank you ladies.

I'm about as complicated a patient as they come - genetic connective tissue disease, multiple…read moreautoimmune disorders, etc. I'd suspected for a while that my wonky autoimmune panel coupled with chronic, recurrent infections pointed to an immunodeficiency, but even my primary care physician said, "Do you really need another specialist? And even if you're right, they probably can't test for it" and refused to help me find an immunologist. Thankfully, I stumbled upon Dr. Javaid Khan's profile online where he mentioned liking "complex cases," and he meant it! Dr. Khan took the ample time to review my history, ask questions, and engage in open dialogue. He treats you like a person, not just a medical record number. He quickly got to the bottom of my immunodeficiency, and was knowledgeable about my treatment options as well as how they may impact my other conditions. Dr. Khan and staff were always easy to reach should you have an urgent need, and always friendly. Very sad that I had to move out of state for work last month; care that good is hard to come by!

The treatment plan and the back office staff is amazing. They have always been kind and respectful…read more The reception area is very noisy. They have a tendency to talk loud on top of laughing very loud. It's nice everyone gets along and they enjoy their jobs, however it's unprofessional. The waiting room is always too loud with two TVs on. Add inconsiderate patients using their phones on speaker or watching videos loudly. Plus children running around and playing. Very overstimulating and frustrating to have to sit there.

From my pre-op appointment to the day of surgery, every single staff member I interacted with at…read moreDoctor's Hospital was exceptional. Everyone was kind, informative, patient, and genuinely caring. I had never been to this hospital so I wasn't sure what to expect but they took the time to answer my questions, explained everything clearly, and made me feel very comfortable every step of the way. Having surgery is stressful, but the entire team made the experience as smooth and positive as possible. I am so grateful for the excellent care I received and truly appreciate the compassion and professionalism shown by everyone involved. Wonderful hospital and an outstanding staff. Thank you for taking such great care of me!

Sister was transferred here from Manteca ER to evaluate whether she needed immediate back surgery…read more Her MRI proved she has multiple issues that are pinching nerves to the point of making her pain unbearable while also making part of her legs weak and numb and almost unable to walk. She was admitted and was given a pretty good regimen of pain medications and steroids to help with the pain and inflammation. Social Services came by and said to tell them if she needed anything before she left. Staff and services provided up to this point were good. For the first two days she was there they said she didn't need surgery right away and it was more of pain management at that point. She was told she was going to be discharged on Monday. Here's where my opinion changed of this hospital. Monday comes and my sister calls me in a panic, crying saying that they scheduled her for surgery on Tuesday and that she didn't even get to ask any clarifying questions or even what procedure they were doing since she had separate issues in her back. The doctor dismissed her questions, including the fact that he didn't see something on the MRI that at least 10 other doctors have seen and said needed to be watched, possibly removed. It is a growth on her L1 that has grown by over a centimeter. He claims he didn't see it so shrugged it off. So, when my sister called me she was crying saying she felt bullied into have a surgery now that wasn't even deemed an emergency (and it was out of network for her insurance, which was also of great financial concern). I told her they couldn't bully her and she has a right to choose which doctor performs any surgery. Once they heard she was not getting surgery, the attitudes of the staff and doctors changed. Social services never came back to assist with her needs, the doctors told her they were going to send her home with pain pills yet they didn't send her home with any prescription. not even a taper dose of oral steroids after days of IV steroids. She was considered a fall risk for obvious reasons, yet NO ONE bothered to have anyone get a wheelchair and roll her downstairs to be picked up. She had to walk while still weak and in pain. They discharged her within 20 minutes of her telling them she didn't want surgery there. It takes me 40 minutes to drive there so she was just wandering trying to find somewhere to sit and wait for me. Before we even got home, the doctor sent over a bill online for her services. first of all, very rude, second of all submit it to insurance, dummy. We aren't paying it. Once they realized they weren't going to be making money off of an out of network non emergency surgery, she was treated like trash which I find highly disturbing.