ARA goes above and beyond to make sure their customers are satisfied. I can't recommend them…read moreenough!

absolute rescources,professional courteous ,superb customer service and quality .we highly…read morerecommend them.jason best customer service and educational. he tolerated our numerous emails and calls from our concerns mold situation.we are physicians scientists but when your home(just bought) causes you asthma attacks,allergies ,fatigue,mentation problerms and even rescue animals had symptoms. .

Chris went above and beyond for us during our home inspection. He was quick to respond,…read moreprofessional, and explained everything clearly every step of the way. What really stood out was how kind, personable, and approachable he is--no question ever felt too small. His thoroughness and genuine care gave us peace of mind during such a big purchase. If you need someone reliable and trustworthy, Chris is the one!

We were looking at a house that Chris already inspected another buyer and we decided to have Chris…read morecome out and inspect it with us. Our realtor recommended several other inspectors she had worked with, but after speaking to them, realize that Chris is with the times. Unlike other inspectors, he uses drones for the roof and infrared cameras for HVAC system and all the rooms. Everything is documented through an app. He is knowledgeable, explains everything throughly, and makes recommendations. The inspection report is thorough and has all the pictures and recommendations. We had a pleasure working with him and highly recommend him! Thank you Chris!

Darian is the man! Super efficient and got the job done right. I've used other companies that do…read morethe same service and these guys haven't proved me wrong yet that they are the best in the area. Thank you!

We have had to call Absolute Water and have technicians sent 3- 4 times within the last year to fix…read moreand troubleshoot issues we were and have been having with our Accel AerAtor Radon Removal system. It was always one part after another. This obviously caused much concern and worry, as we did not know how safe the water was or if we had proper running water. For an only 3.5 year old system, we should not be seeing this many issues in such a short amount of time. This is money out of our pocket on a regular basis. Before the latest fix, we could not even leave a voicemail because the mailbox was full. Calling the customer service line did nothing either. My wife had to call to see if they ever received our voicemail, which they finally found, and were not even aware of the issue. After having technicians respond, it took almost 2 weeks to get any form of response from the owner, and we also received no acknowledgement of our numerous attempts to contact. The only reason we knew messages and emails were being passed on was by calling the office and having someone tell us. When we did receive a phone call, there was an apology and reason given that they were busy, to be frank everyone is busy, but if a business values a customer, it should not be difficult to find and make time. We proceeded with the conversation as we were trying to understand why we have to keep paying for fixes, when in essence the product has not been functioning as it should from the start. I understand technicians have to come and assess and fix, but we should not be faced with this many issues in such a short timeframe. A new AerAtor shouldn't have a warranty of only 1 year for parts, which we already had 1 part fail. Where is the quality in the product and reassurance for performance? This is essentially profiteering. On more than one occasion, the technicians have said to us that they are surprised at how many issues we have been having with the system. They also informed us that the previous supplier and their product was not the best quality and there have been issues with their parts. This product was still being used within our system, so it seems unjust that the parts and product supplied were not the quality they needed to be or should have been, but we are still supplied them. The owner proceeds to inform us that that is not true and do not listen to the technicians, because they do not know about where the product is coming from or its quality. We were told that for all products, it is tested thoroughly to make sure it is 100% efficient before being placed within these systems. That worried us again, so what are the technicians being told about where the product is coming from, it is word against word, and then why are there so many issues with the product. We were blamed because the amount of iron and sediment in our water is so high. As a business, you should never blame a customer. If you have a well, of course there is going to be iron and sediment, shouldn't a system still be able to handle the load? We already have a sediment filter installed that we change every 1-2 months. As follow - up, the owner recommended that after the conversation he provide an estimate for a new sediment filter and valve, and then again to see if we would like that service. This would have been another sizable expense, and the owner stated he could offer a knock off the price on this but not be willingly open to understand all our previous frustration. This is bartering, and profiteering, but not solving the initial problems and taking ownership of the initial problems. No apology, no thank you for your time or acknowledgement of understanding, we were purely presented with excuses, and that there was nothing that could be done or with with us on the current bill. There were no demands for anything, but clearly nothing was resolved on all of the countless visits and then questioning why now are we being told that we need something else installed. If that was the case why was something never mentioned before? We truly wanted to support a local business, however with all the issues we have faced and the lack of professionalism and care provided by the owner, on top of what appears to be sub - par product, we will not be continuing with the service and would not recommend