Darian is the man! Super efficient and got the job done right. I've used other companies that do the same service and these guys haven't proved me wrong yet that they are the best in the area. Thank you! read more

We have had to call Absolute Water and have technicians sent 3- 4 times within the last year to fix and troubleshoot issues we were and have been having with our Accel AerAtor Radon Removal system. It was always one part after another. This obviously caused much concern and worry, as we did not know how safe the water was or if we had proper running water. For an only 3.5 year old system, we should not be seeing this many issues in such a short amount of time. This is money out of our pocket on a regular basis. Before the latest fix, we could not even leave a voicemail because the mailbox was full. Calling the customer service line did nothing either. My wife had to call to see if they ever received our voicemail, which they finally found, and were not even aware of the issue. After having technicians respond, it took almost 2 weeks to get any form of response from the owner, and we also received no acknowledgement of our numerous attempts to contact. The only reason we knew messages and emails were being passed on was by calling the office and having someone tell us. When we did receive a phone call, there was an apology and reason given that they were busy, to be frank everyone is busy, but if a business values a customer, it should not be difficult to find and make time. We proceeded with the conversation as we were trying to understand why we have to keep paying for fixes, when in essence the product has not been functioning as it should from the start. I understand technicians have to come and assess and fix, but we should not be faced with this many issues in such a short timeframe. A new AerAtor shouldn't have a warranty of only 1 year for parts, which we already had 1 part fail. Where is the quality in the product and reassurance for performance? This is essentially profiteering. On more than one occasion, the technicians have said to us that they are surprised at how many issues we have been having with the system. They also informed us that the previous supplier and their product was not the best quality and there have been issues with their parts. This product was still being used within our system, so it seems unjust that the parts and product supplied were not the quality they needed to be or should have been, but we are still supplied them. The owner proceeds to inform us that that is not true and do not listen to the technicians, because they do not know about where the product is coming from or its quality. We were told that for all products, it is tested thoroughly to make sure it is 100% efficient before being placed within these systems. That worried us again, so what are the technicians being told about where the product is coming from, it is word against word, and then why are there so many issues with the product. We were blamed because the amount of iron and sediment in our water is so high. As a business, you should never blame a customer. If you have a well, of course there is going to be iron and sediment, shouldn't a system still be able to handle the load? We already have a sediment filter installed that we change every 1-2 months. As follow - up, the owner recommended that after the conversation he provide an estimate for a new sediment filter and valve, and then again to see if we would like that service. This would have been another sizable expense, and the owner stated he could offer a knock off the price on this but not be willingly open to understand all our previous frustration. This is bartering, and profiteering, but not solving the initial problems and taking ownership of the initial problems. No apology, no thank you for your time or acknowledgement of understanding, we were purely presented with excuses, and that there was nothing that could be done or with with us on the current bill. There were no demands for anything, but clearly nothing was resolved on all of the countless visits and then questioning why now are we being told that we need something else installed. If that was the case why was something never mentioned before? We truly wanted to support a local business, however with all the issues we have faced and the lack of professionalism and care provided by the owner, on top of what appears to be sub - par product, we will not be continuing with the service and would not recommend read more

If I could give 0 stars I would Do not bother with this place they are terrible. They charge $125 for the water test and don't mention it at all. They just send you a surprise bill if you do not go with their services. Plus their solutions are not good. read more

George and his staff are great! I've been very happy with their professional service and their phone assistance in helping me troubleshoot our system. They've been efficient, timely, friendly and I have no complaints. I'll definitely continue to use and recommend Absolute. read more

This company ripped us off over and over for a lot of money. They "serviced" and "maintained" a system that never worked in the first place and then when I still had the same issues with my system not using water softener I questioned the bill, I was then threatened with collections. Unbelievable. Do yourself a favor and hire a real water company with actual certified water specialists. read more

Pretends to be knowledgeable. Will not fix your problem. Will waste your money. Be prepared to pay them to resolve nothing and treat you like garbage on top of it. What a joke. And then the owner will reply to your comments and say you didn't have money when you were refusing to pay because their service was terrible. I refused to let this hack near my water again which is why I never shared any test result with him. Classy. read more

We paid $2300 in 2011 to have Absolute Water System install an arsenic filtration system in our new home as part of our purchase agreement. Shortly after moving in I asked Absolute for literature and information about our new system. They would only say that there was no literature and that they would contact me in a year to schedule service. I found their response disappointing. I set up an appointment with Absolute in October 2012 to have the system serviced and told them that the water had developed a very strong sulfur smell. They failed to show up for the appointment and e-mailed me the following week to set up a new appointment without acknowledging their failure to show. I made an appointment with Advance Pump and Filter of Lee, NH to service our system and resolve the odor problem. They discovered that Absolute had set up the system incorrectly by failing to install a back-wash system. Back-washing is required by the manufacturer to flush out contaminants and extend the life of the system. The odor was caused by bacteria that had accumulated in the system due to a lack of back-washing. I would not recommend Absolute Water System to anyone unless you want poor customer service and an expensive system that is incorrectly installed and makes your water smell like rotten eggs. read more

i made an appointment and the owner arrived promptly when he said he would. the consultation was free and he answered all my questions. thank you. read more

Less than 48 hours before we were supposed to close on our house, we learned that there was a problem with the well water. I spoke with George on Monday morning and by the end of the day, he'd installed a UV filter and sent the water sample to the lab. By the end of Tuesday, we had a clean report on the well water, and we're closing tomorrow morning. It's amazing to find someone willing to jump through hoops to get the problem solved so quickly and at a reasonable price. I wouldn't hesitate to recommend George and the super folks at Absolute Water System. read more