This was a rare & wonderful furniture shopping experience. It is a smaller family-owned business,…read morethey have quality furniture at reasonable prices with lifetime (manufacturing) warranties to back them up. Great material & color choices. All of their furniture is MADE IN USA. And the customer service of Greg (Owner) & Tyler (Future Owner) are amazing! I had an issue come up with my right arm rest & they scheduled an inspection service appointment for the next Saturday. Go see them for any of your furniture needs!

Greg and his team are awesome! We purchased furniture from them and are very happy. And they do…read morestand behind there product. We had a problem with one of our pieces over a year later and they got it covered under the factory warranty with absolutely no issues.

My parents ordered two couches, a chair, pillows, and a rug from this location back in August…read more Everything arrived in a timely manner except the two couches. At least eleven phone calls later (possibly more; they couldn't remember them all!), many many false promises from employees that the couches were on their way from the warehouse (or being build or on the truck, etc.), my parents were FINALLY informed at the end of November that the couches hadn't even been built yet! The delivery date for the couches has been pushed out at least three times! At this point the couches won't even be done being made until mid December. Apparently these specific couches are very popular! A manager has blamed many of the employees for not knowing how to read the computer. One employee even told them, when asked by my parents for a corporate number, that it "doesn't exist," that there isn't one that they can give out. My father later found one online and was able to reach corporate. My parents were initially only refunded the shipping costs, but have since been told they will be credited more money.

I ended up going to both locations today and I was pleasantly surprised. I first met Jennifer who…read morewas very informative, yet gave me no pressure to buy. She did direct me to the mall location so I could get a better idea of what I was looking for. That is where I met Sean. He was so sweet to me, like he treated me like family. He asked all the right questions and was 100% honest. I feel I paid a great price for the sofa I bought today. Edit: the sofa I bought was on backorder, which was fine. I was told once it came in, I would receive a call to set up my delivery time. Well today I received a call saying they were in the area and wanted to deliver my sofa. I'm at work until 10pm. Then he offered tomorrow, but again, I'm at work till 10pm. He then offered to call me later today to set up delivery time, but I'm at work till 10pm. I personally feel that it would of been a lot easier to set up delivery time before trying to deliver it to my house. 2nd Edit: well since no one took the time to arrange a time for my sofa delivery, I decided to take it upon myself. So I called the store and spoke to a confused man. Then a different man came on the phone and asked if he could call me back later. Weird, but ok. Then the first man came back on to take down my name number. Yesterday they were all about delivering my sofa, now today it doesn't seem to be that big of a deal.

Both the sales team on the floor and the delivery were awesome! We purchased both a couch and…read moreloveseat from La-z Boy and are please with each. Prices were reasonable and delivery was quick as we purchased items in stock. Highly recommend!

Yvonne has been a great help on 3 different occasion as we ordered a 2 different Lazy Boy Chairs…read moreand the a bed and headboard. She is very knowledgeable but never pushy. It's like having a friend in the furniture industry that can explain the pros and cons of each piece. Before I buy furniture I stop here because of the excellent prices and service.

Our experience with Empire Furniture was great! The personal experience was tailored to our needs,…read moreand our furniture was delivered the next day. Customer service was fantastic!

Stopped in on Labor Day for some questions and some possible shopping. Mitch came out to greet…read moreright away and I had my wife tell him her issues sleeping so he could get a better idea of what to show us. His came up with three mattresses in 3 price ranges and had us check them all out. Just like Goldie Locks we went bed to bed and the third one was just right, and by right I mean fantastic. Mitch hooked us up with a great deal on our mattress, bed and a bench. The service was fantastic and the attention to our wants and needs was above any other bedding store we walked into...and there were many. Thanks again to Lynn's Bedroom...I look forward to doing business again if we ever need you, I'll send anyone I know your way...

Running around for price checks and stopped in here. Was back out the door in all of 5 minutes…read more The lady handed us her business card, showed us only one chest (small show room anyway), and told us to look online. The two stars is not her fault, just the fact that there was very little to view. I will not visit again knowing the limitations.

I have been doing business with Natually Wood furniture store for some time now and yesterday I…read morepurchased a electric recliner it was delivered the next day, Jay and Chaise were great they were very respectful of our home and very polite, great job guys!

My son and I arrived on a snowy day in January 2023 Teresa the sales gal introduced herself to us…read morewhat a pleasure to work with easy kind honest professional I knew exactly what I was looking for and they had the most beautiful flexsteel gallery we purchased a loveseat sofa recliner coffee table two end tables and 2 Ashley lamps. All available and all in stock there was no wait for delivery other than us finish painting the basement our basement never looked better I would go back to naturally Wood I wouldn't go anywhere in Northwest Indiana. The delivery went smooth the drivers are very professional so easy to work with nothing was damaged the furniture's quality is excellent. If you are looking for a professional furniture store located in Northwest Indiana you found the place the owner Mark has made the most beautiful showroom available. We went to a lot of pushy stores from Maryville Indiana to Valparaiso I don't know why I didn't start here I knew what I wanted they had what I needed I purchased went home actually excited to receive our new furniture not frightened that it wouldn't be the quality we were going to have. Thank you all it was a pleasure to meet you Matt it was a pleasure to work with you Teresa Eric the delivery fella wonderful person and Chris. I can honestly say at 66 years old this is one of the finest furniture stores and galleries I've been to in a long time if you can't find it in naturally wood they don't make it. #1 store in Northwest Indiana thank you all so much thank you for your kindness your professionalism and making us feel so comfortable while we were there Sincerely, Dawn and Chris Chesterton Indiana

The store is just opening and is VERY clean and organized. The owner and his son are very kind and…read morehelpful. We wanted a mini fridge but there are no returns. They opened the box, got a thermometer, plug it in and tested it for us! Most of the items are half off or more. Ours was a brand new whirlpool . We're very happy with our purchase!

Wow! Super clean, and sooo ORGANIZED!!! I got amazing deals! Staff is extremely friendly, and so…read morehelpful. Definitely going back!

We purchased a pool at American sale and Kara Ebbens was our sales consultant. Kara was very…read moreattentive, professional and knowledgeable. We had many questions and she was able to answer them all for us. We were extremely pleased with our experience and would strongly recommend anyone in the market for a pool to stop in to see Kara.

Steve was my associate that helped me. He did an awesome job and answered all my questions! Very…read moreeasy to do business with.