Very pleased with the customer service and the help from Peter in choosing our new Beauty Rest…read moremattress. Very happy with it and grateful for Peter's help in answering all our questions and getting us the best deal. Thank you!

Sales associate, Pete, was both personable and confident and had a strong knowledge base which…read morebenefited me in selecting my mattress. Also, I stopped in after the sale (as Pete was not there) and had the pleasure of speaking with Steve who addressed a question I had about the mattress frame, and., the delivery process. David., the "lead" on the delivery was very respectful in my home. I feel confident that my mattress will match the quality of the level of customer service. Pam S., Hammond Five Stars, Customer Service

DO NOT BUY FROM ASHLEY!!!! THIS COMPANY IS A SCAM!!!…read more I should've remembered the terrible experience this company provided me previously before I made the stupid decision to shop here again. I have been going back and forth with this company for well over two months now since my original purchase of my $900 bed (5/12/2025). The original bed arrived damaged upon delivery (6/3/2025), and I was told by the original agent I spoke with that I'd get a refund. Two days later, I received an email saying the headboard was being replaced; however, the entire bed is damaged and does not fit. It took another two weeks going back and forth until an exchange was issued. On the originally scheduled delivery date (6/13/2025), the drivers showed up two hours early, then canceled the delivery. Finally, on 7/2/2025, the delivery drivers arrived, where they disassembled my original bed, but then (SHOCKINGLY) found the new (exchange bed) was also damaged. I now have a disassembled, damaged, bed in my room, and Ashley had refused to make this right. They do not stand by their products, and if you get a damaged item, good luck, you're just out the money and this company will do NOTHING to help you. ASHLEY IS A SCAM!!!!

What new furniture much needed after many years I splurged. The sales person was very nice. A nice…read moreintroduction and they left you alone to make your own decision and was there to help. Delivery was great. I would definitely buy from them again the value I'm loving my furniture. I believe I got the best value for my money.

I purchased a bed, twin size from Mattress Firm in Highland (10140 Indianapolis Blvd) Manny…read moreLongoria, very good bed.

I had lower back pains for a while and needed a new mattress. They were helpful in trying to find…read morewhat suited me best given that they have so many options and I hadn't bought a new bed in years. I was skeptical about quality because it's been so long, but everything here seemed pretty good. In the end, if you don't like what you purchased, they have a 4 month return window for a refund or exchange for something else. There is a processing fee, but it's nominal ($149). Overall, a descent experience.

Hard working employees with lots of choices and values. There are looks and budgets for everyone.read more

Been here a few times, the sales are good, but the quality isn't great. There are a lot better…read moreoptions out there.

Every employee that I walked by said Hello. Did not need to interact with the employees, so a…read moresimple hello let me know that they were there if I needed them. They have an abundance of merchandise here. The merchandise was stacked up in places and I needed to move items to get to items that I wanted to get a better look at. It was pouring down rain so the store was not as busy as it usually is. Pricing seems reasonable but, it seems like overstocked items that have found a home here at HomeGoods. Checkout process was efficient and I did not have to wait too long in line.

This is the place to get lost in when you need some retail therapy. So many cute household goods…read moreawait you. There is a huge selection of throws, blankets and pillows. The store is very well lit and the service was great. It can get expensive if you grab a cart and shop. I decided it would be best to carry so I wouldn't overspend.