This place is ran so poorly. They constantly eat WHILE TALKING TO A CUSTOMER, teenagers looking at…read moretheIr phone WHILE HELPING A CUSTOMER, giving the wrong part due to lack of paying attention, and they don't care. Never again.

You'd think that an auto parts store is an auto parts store, right? Apparently, not if you're a…read moregirl. See, if you're a girl and you go to that other auto parts store - ya know, the one that rhymes with Motto Hone - you're pretty much on your own. You're expected to find the right windshield wiper blade for your car, despite the fact that there's an entire wall devoted to them. Then, you're expected to actually know how to put it on your window. (if you're a girl that has all of this knowledge - more power to ya, sister) Not at O'Reilly. Not only do they have a nifty little computer that helps you match your car's make and model to the correct size blades, the guys behind the counter will actually leave the counter and come put the blades on for you. Or change your blinker light. Or show you where the oil goes vs. where the transmission fluid goes. (they'll also come out in the middle of a rainstorm to check your dead battery, even though your husband is there with you) I'm not saying I don't know cars because I'm a girl, nor am I saying that the employees of O'Reilly are only helping me because I have boobs. I'm just saying that this is the store that goes that extra little step to help a girl out. And that's really all that counts, right?

Need help finding oil Chris was very helpful and kind . I was worried at first because of previous…read morereviews but I received great service.

Rude unprofessional staff they shut the registers early…read more Ask for help said I'm shutting down the time was 8:36 Then a month bite later says how can I help you . The tone this man in the pic . If you don't want to be there quit do something else not customer service . I m never shopping here at this location ever again.

I came in today to purchase a new battery and was able to pick from a large selection of different…read morebarrieres perfect for my car make and model at a reasonable price. Margie helped to install as well as took the time to explain the entire process while changing my battery! The service was quick and efficient. I will definitely be back!

The manager is the only one who does her job correctly Ramona or whatever her name is but she has a…read moresnobby attitude They never have the parts you need always sending you to the hub And it is vary slow at attending customers

First this place is kind of busy but they're very helpful in finding what you need the VIN show you…read morethe range of prices versus just trying to sell you the most expensive item. what I like the most was the super friendly attitude to smile in the helpfulness when my big fat hand wouldn't fit into this small area replace my headlamp the staff quickly volunteered to help me did so wouldn't take a tip was very kind. this is the AutoZone that you always wanted to go to

Federick Jr, I believe he is the Assistant General Manager, is absolutely phenomenal at his job. We…read morecame in a little confused about what's happening with our vehicle, and he provided SO much information that was extremely helpful for us. He truly knows what he is doing-- true professional.

They are THEIVES. I took my car for a fuel pump and left my prescribed schedule c narcotic for my…read morebroken back in the middle covered arm rest. When I went to pick up it was stolen. So not only did they steal, now they will sell making them drug dealers. So don't go!!! Ever!!! I have gone for 10 years and that's how this works! Untrustworthy!!! I only put one because you had to!!!

Very basic services like oil changes and minor car repair or tune-ups. They won't have the latest…read moreequipment so late model cars will be turned away. If you have a clunker or car older that 10 years old, this is the place for you. Cash price will be better than credit card charge, ask for an estimate first. Get someone for drop-off or pickup, or go get some grocery shopping done while you wait, their waiting area is very very limited.

These guys were great! One of them, I wish I could remember his name, rescued me from accepting a…read morewrong diagnosis at a major company across the street. I also had them install a door handle a few days later. The charges were very reasonable. I definitely recommend East Dallas Automotive!

I recently had an accident with another insured driver- I was able to choose my body shop for…read morerepairs- instantly chose East Dallas Automotive. They have been so easy to work with. The owner is responsive along with the others he has employed. They have made working with my own insurance and 3rd party insurance companies seamless. Great work! A few items popped up after repair and they quickly came to pick car up and returned back within a 24 hr period. All concerns were addressed. Thank you East Dallas Auto!

My mom had recently went to go get her wind shield wipers fixed at this place. The manager there…read morewas being extremely rude to her. I called her to ask her something when I heard the man going on and on being rude to her. He was being super rough trying to fix her wipers and ended up breaking them. When she asked him to fix it he started yelling at her and causing a scene. He then called the police on her and they gave her a trespassing ticket. Usually the service is very good at this place but today something was different.

I came here after someone in a neighborhood FB group recommended it. If you're looking for a place…read morewith a nice waiting room, this isn't the spot. If you're looking for a good, honest car mechanic who has a slightly dinky shop because he isn't overcharging customers to remodel... this is the place for you. Extremely happy with the service provided.