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    World4x4USA

    1.0 (1 review)
    Closed • Closed

    Services - World4x4USA

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

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    6 years ago

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    Auto Clinique

    Auto Clinique

    (343 reviews)

    North Dallas

    Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

    This is the first time ever I leave a negative review since I believe everybody makes mistakes!!…read moreTwo years ago a go I had a car accident and found this business through yelp. Upon arrival I was greeted and we agreed that with $ 5000 my car will be fixed and didn't bargain regarding pricing at all. After two week the car was ready and before accepting the job I did check the car and I see the engine light of the car is on!!? The owner which has no clue and history of running a business as mechanic shop tells me that don't worry I know people who can pass your car through inspection!!!! I said noooo!! This is not the way it works. We make a deal I have paid you what you asked I this needs to be fixed. He said that my mechanic say the issue is not related to you radiator fan and etc .. that you brought your car for!! And the added extra charge for changing the O2 sensor , after two weeks I noticed there is an oil leak under my car in the parking lot garage, and took the car back, owner says it not related to your accident that oil filter leaks, which all were related because my radiator was punctured, well there it is another charge for oil filter washerin two week so have to bring the car back because the temperature gauge is above normal!! He too much rely on his mechanic since he purchased the business from previous owner with the mechanic and he wants to keep the mechanic for this reason against my workweek another charge for oil filter washer also my head lights which were replaced had too much blind spot and whatever they to fix I t failed and I did accept. After another two week that started to make a squeaky noise which I had to have the mechanic to listen when I was moving the car when was Turner off , and found out when were the front bumper and radiator the did not secure the battery harness when fixing the front of the car. Making the story short with all the problems with paining and more the going back to the shop after 12 times to the shop even on time which the owner told the mechanic to check my vehicle and he said he can't because he didn't like me since I was making the right comments!! I did gave it way even the owner Ray made a comment the he will buy me a complimentary gift so I forget all the issues that happened. The assistant manager (Ashton) is well aware of all pain and suffering that I have been through. I did thank them and refused to ask for any thing. The last word of the owner was that I knew that you were trouble from the beginning (I wish people who runs a business had a clue what they are getting in). So so today after two years I just wanted how respectful they are and I had a problem with my other car, called the owner and he said I don't have time this week (we are fully booked)and I since it's not and urgent matter it can want for next week and he never responded back.. I did test this business for two times and they failed. I do not recommend this business since they are looking for easy and lucrative jobs.

    Highlands Auto Center - Thermostat labor of what it should be.

    Highlands Auto Center

    (76 reviews)

    The customer service and actual service (as far as I can tell) at Highlands Auto Center is very…read moregood. They are very much on the pricey side. If you can handle a little lower level of customer service, you can probably save 15 - 20%.

    To everyone reading this, please avoid this shop and shops like this. I am writing for someone that…read morerecently went to this shop to get a so called diagnosis on her vehicle. Concern was check engine light and smoke coming from under the hood. So to start off I'm a mechanic and when I got this call for help I couldn't believe what I was hearing...$1200 to replace a radiator on an old 2003 Lexus. And on top of that to add an insult to injury they quoted another 2.5 hours to replace the radiator hoses which is apparently $585 of labor and parts. Oh and get this, another hour of work for adding the coolant into the vehicle.....so like you don't do that when you replace the radiator????? From the beginning this whole thing smelled of scam and guess what I was right in thinking that. Then they tell her her thermostat is bad....how do they know.....who knows maybe they did testing? Nope they just told her it was bad and quoted 2.5 hours which is $750 on top of everything else quoted. The thermostat calls for 1.4 hours of labor and yes I understand it's in a different area and all but gosh I can't help but think my conscience would scream at me for trying to quote someone $1200, $585, $750, and $385 and not try to help with cost. Wow. My problem is these shops exist out here either knowingly scamming or unknowingly just bad at their jobs and are incompetent. But anyway no indication of what the check engine light was on for, no information on what they did to diagnose it or any expectations set for her to understand what's going on. So what was the technicians diagnosis...radiator was leaking at the top seal and any person can see that. I'm sure they didn't pressure test based on the track record of saying the thermostat was bad without checking. But back to the story. I received the car after she paid for the so called diagnosis fee which who knows what that's all about because doesn't say any information or a story on how they diagnosed anything, then started on working on the radiator, I literally timed myself and it took 15min to pull the radiator out....removed the top covers, removed the support beam, the radiator isn't even bolted to the condenser....15 mins guys. I don't know what kind of things yall are smoking....transferred over the upper and lower radiator hoses not for another 2.5 hours and transferred over the temp sensor which took another 20min to do. Then another 15 min to install radiator and then top off the coolant and burp the system another 5 min. Sooo all this is under the 1.4 all dats time to do. And they wanted to charge 5.5 hours. I have no idea where in their right mind they thought 5.5 hours was acceptable to quote. Now Iet me tell you guys something, in my head I told myself when she gets here I'm going to ask what did they say to you when you said I'm going to pay the so called diagnosis fee and take the car because it's too expensive. And in my mind I told myself watch she's going to tell me that they tried to lower the prices and give a discount by waiving the diagnostic fee which is laughable. How can you charge a diagnostic if you leave without using information on the check engine light and or the leaks. Well clearly the radiator is leaking but where does that diag fee go to? The person who's going to respond to this is going to say well it goes to the tech to pay for his time to look at the car. Yea yea my butt, I've been in this industry for 15 years and all my notes for every single car has pictures and exactly what I checked down to the pressure I used on the cooling system to check for leaks. Everything is documented and if a car comes in we can look at the history of what was done previously. That's because we notate exactly what's going on. If a car comes in with a check engine light I take a picture of it and upload it and attach it to the multipoint inspection so we can have a record of what the light is. Oh and that's not diagnostic labor that's just looking at what the light says. Actual diagnosis is checking the circuit, checking the module or solenoid or running test on evap components or smoking the intake for leaks and pressure testing the cooling system and having a full formed conclusion. Condition, cause, correction and confirmation is a full formed conclusion of diagnosis which if this was done I wouldn't have had an issue paying $120 for a diag. Shame on you guys and other shops like this. Shame shame shame!!! Im appalled at what you guys did and to the person working for this shop trying to respond to this, there is no response, there is nothing you can say. The sheet says it all, I have receipts and proof. You cannot come at me and say all the responsive garbage you say to other customers who have a bad experience. I've read your posting responses. All you need to feel is shame and fix yourselves, apply better fundamental values and progress from this caveman style of automotive repair. You wrote down the quote on a piece of blue paper for God sakes!

    World4x4USA - autorepair - Updated September 2026

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