Great Experience! Ben evaluated my car, gave me an honest estimate on both price and time needed to repair my car. The work is warranted for a year. It is so important to trust the people working on your car. Ace Auto Care provided a fantastic experience with good work, fair prices and honesty. I highly recommend read more

I got my brakes and rotors replaced here on my charger Srt and services and less expensive than other places and was quick process and professional read more

10/10 The prices are fair and the service was quick. Will be definitely coming back! Thank you!

I recently got my alignment done. The staff was professional, thorough with their findings, and the pricing was pretty reasonable. My car is driving much smoother after the Camber kit and alignment services they performed. I will be back in the future. read more

Took my vehicle here for a rear wheel assembly replacement several months ago. They were much cheaper than the price the dealership quoted for the repair and were recommended by a friend. However, I developed a new problem immediately after having work done at their shop. I took it to another mechanic who found the rear axle was bent. The diagnosis was that either Ace bent the axle during the wheel assembly replacement or missed an obvious problem that would have caused a serious problem long term if the new mechanic had not found it. There was no cost savings here. I spent all the "savings" getting the rear axle repaired. read more

We were pleased that Ace serviced our old car on a Saturday, when many mechanics were closed. They finished with it that day, which was very good, since we wanted the car for a long trip the next day. They quoted the price on replacement of parts that we could see to be worn in a photo they sent us, and postponed an expensive additional repair to see if the first ones fixed the problem. The car drove well after those first repairs. read more

Today I had a check engine light come on. So I took it to ace autocare. I knew the reason why the light came on , it's because of a throttle response controller that ace installed. I just didnt know how to make the check engine alarm go away. Ace was trying to tell me it was because I needed a new knock sensor. Which was going to cost 960 with 6 hours of labor. So all day I was driving past the shop to see if my car was actually in the shop or just parked. It stayed in the same spot all day long it never went into the shop. I even called right before I busted them. He said it would be 1.5 hours until ready he said I'll call when it's ready. So I decided to show up early. And called them out. He was trying to say the Mechanic just pulled my car out of the shop. I said I've been driving by all day it never went inside the shop. I said are u still trying to charge me 960 dollars. He was like no we are waiting on the parts to come from ft worth. Mind you he just told me 15 min ago it would be ready in 1.5 hours lol... He knew I busted him, so he didn't charge me anything for the supposed 4 hours of labor. It's messed that companies try to screw over people and take their hard earned money over work that never got done or needed to be done in the first place. Beware of these scam artists. I'm sure the majority of the repairs they do aren't needed, or are not done at all. Shady ass company, karma always comes back to bite you in the ass. I'm going to report the the better business Bureau. read more

They'll rip you off and tell you that need repairs that you don't need and not even really do the repairs correctly or at all. I recently bought this car and luckily the seller I bought it from fixes cars for a hobby and was willing to look at it to see what had actually been touched. He showed the parts that would need to be removed in order to do the repairs needed and the screws looked like they hadn't even been touched. Also my fan wasn't bolted on after the replaced it which could've made things worse. Don't trust these scam artists read more

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Going hunting for a week and the Thursday I left it was pouring down rain. Windshield wipers stopped and I had to go to the closest repair shop and that was a huge mistake. He said they can fix but will be 2 hrs labor at 120/hr. I didn't have a choice so had to pay even though was only 1 hr to fix. Worst part is when I got to my destination and began unloading I noticed that 1 of my deer rifles was missing as someone stole it at their shop. Called business owner and QST was told he has cameras and would talk to guys. They called backend said well I have limited camera's and basically git the run around and he changed his story multiple times. Totally stay away or the same thing could happen to you! Police report filed and theft of a firearm is a state jail felony! read more

Beware of a scam I took my car here to get fixed and after they charged my debit card $917 they said the work that supposed to have been done wasn't done he wasn't going to tear his machine up trying to fix it #Shameful I asked for a manager he said I'm the manager I asked for the owner and he said he out of the country just rude customer service wish I would have seen the reviews before I went paid all this money and my car still not fixed wish I could give 0 stars I will never use them again read more

One tire was going flat because air was escaping from a leaky valve stem. It was September 7 (the day after the Labor Day weekend) and auto /tire repair shops were swamped. The first three or places I checked had wait times of at least two. The guy at Firestone on Forest Lane suggested I try Ace Auto Care about a block away. Ace Auto Care were also very busy but in less than 10 minutes they had replaced the tire valve and sent me on my way. When I asked what I owed, they would not take any money and so I wrote this review instead. Needless to say, I was very grateful. Made my day. I will be back. read more

We've been using Ace for many years and have always been very happy with their honesty, their affordability, and their reliability. I recommend them to anyone whether you know a lot about cars or nothing (like us) read more

I guess it's been almost 20 years that these guys have been our main go-to shop. Current ride is a 2010 Honda crv that's seen some stuff with my less-than-perfect driving, & they've kept me rolling into 2023 so far, with one kid learning to drive with it, and another about to start. Most recently had an intermittent issue where they spent time they probably couldn't easily spare to thoroughly test & check it out when I asked them to take their time. I feel confident that nothing was rushed, & appreciate that practically the whole team put eyes on it to try & solve the issue. I know for a fact they've saved us some serious money over the years too. Bashir, Ben, & newer acquaintance Alex really care about their work & reputation. I feel safer on the roads due to their work, and will send my daughter & son to them with their cars too in the future. I don't trust the people giving low reviews on here. I think they're just the difficult types who are unreasonable when they don't get what they want, and aim to hurt a business. We should want these types of honest places to continue to be in the neighborhood & thrive-- it benefits us! read more

I had a cracked rim that was leaking air so I ordered a new one online because the big retailers wanted three times what the online sellers did. So once the rim arrived I called around to NTB, Discount Tire, and Firestone. NTB and Discount wanted $50 to switch the tire to the new rim and Firestone wouldn't even do it since I didn't buy the tire there. These guys charged me $30 and had me in and out in no time and I was a walk in not to mention. Great price, very knowledgeable and professional and amazing service. Definitely recommend. read more

HOLY SHIT THEY'RE HONEST!!! I never thought I would find an honest car place! This is the 5th place I've tried in Dallas. The first 4 were typical liars. I know cars. I actually lived in an auto shop at one point. Please deconstruct that sentence now: lived. in. an. auto. shop. Notice the words "lived" and "in" I didn't "work at" or "live near" or "know a guy" No - I actually lived in a goddamn auto shop. I have eaten candy bars with motor oil on them because I was too damn busy to get a real lunch or wash my filthy hands. These are my guys for anything that I can't do (because I no longer have an auto shop). Oil changes. Inspections. Transmission fluid/filter changes. They're honest. If they don't know how to fix something they'll tell you. Only downside is the waiting room is real awkward. And by awkward I mean ghetto. In one seating I saw a pit bull, a woman with a shower cap, and 2 different bra-less women. read more

These guys are amazing and affordable. In my opinion the best mechanics in town. I've been going to them (Bashir) for over 10 years and they do an incredible job with every automobile I've taken in. I recently wanted an alignment but they checked the suspension, which I didn't even know needed to be checked, and didn't ask. They could've screwed me over time and time again but they provide excellent service, and are in and out quickly. Most of the time before they say they'd finish. Id give them an additional stars if Yelp would allow it. They're top notch! read more

I just had a problem diagnosed elsewhere (not realizing Ace is now open on weekends I went to NTB thinking I just needed brake fluid). NTB quoted me $795 for a rear brake job. I brought it to Ace for a second opinion, and while they confirmed that the NTB was right about the rear brakes, they also found that the front brakes need replacing too. HOWEVER Ace's quote for the whole brake system repair was only 2/3 of what NTB was going to charge me just for the rear brakes. This is just a quote, but more FYI more than once they have quoted an estimate and then charged significantly less because they were able to find a better price on parts. Per hour labor charges are very competitive. (Sept 2011) read more

These guys are truly honest mechanics. They have treated our whole family of cars while we have lived in lake highlands . We will miss them as we are moving. They do work they are proud to call their own. A rare commodity in auto repair shops. I'd highly recommend this shop for any repairs. read more

I feel like I just did a review for the guys at Ace Auto Care, but here I am back again. Different car, different issue, same great results! Our Mazda started putting out this horrible smell after being driven for an extended amount of time. We were worried it was overheating so we took it to Ace, our go to car shop. They got it in right away, diagnosed it, got the part and had it fixed and ready to go within a few hours! And it wasn't expensive! This place is the best! read more

I came in for a car alignment and was given an estimate for several other things which was fine BUT after getting a second opinion I didn't need any of those things at all. They poured power steering fluid on the pump and said I had a leak and it wasn't. I felt like I was being scammed. I will go back there. read more

Liars, I went for an oil change and was told I needed struts, shocks and engine mounts. Over $1500 total. Got a second opinion and was told none of that was needed. Funny how this isn't the first time incorrect info was given to a female. I bet I won't go back. Had my normal place been open the day I decided to get an oil change I would have never went here. I've always said to myself I wouldnt go here and now I just reminded myself why! Yall can read those 5 star comments and judge yourself, bet I won't recommend or go back here EVER again. Damn crooks read more

Our family has been having Ace Auto service our cars for over 10 years. Their quality and high touch service is outstanding. Despite being busy, they are very customer centric and go beyond your typical auto repair place. I have been ripped off by other auto repair places in the past. Ace is has high integrity and they GET IT RIGHT! Would highly recommend them! Definitely a 5 Star rating. read more

Have used them three times now. Today for a new alternator. I feel that I can really trust them, which is HUGE for a single woman who knows absolutely NOTHING about car repairs. :( ..And I am not the most trusting person to begin with. ..but def'ly good vibe here ;) The wait time can be annoying but they are very busy...which in and of itself is a very good sign. Will use them only...Thanks Bashir. read more

Forget this place, they try and upcharge you at any opportunity! I went to get my a/c fixed, quotes me 1300, took it to another place, did the same repair for 650. Stay away. read more

THIS PLACE IS THE BEES KNEESS!! I'm new to Dallas (as of 8 months) and needed to find a new mechanic quick because I let my oil run out for quite sometime. I'm pretty good at that. I hate going to mechanics because unfortunately as a chick I feel like I get taken advantage of at most places. This place was fabulous, I rolled up parked, told the first attendant I came across that I needed an oil change he asked for my keys and started working on my car immediately. I waited not even 30 minutes and my car was done! No questions, no extra issues, and it was only $25!!!!!! Your eyes do not deceive you that's a 2 and a 5. (I drive a Honda Fit so it may be different for other vehicles). This is now my go to mechanic. Oh and I didn't see any dog poop anywhere :D read more

Great Auto repair shop! I love the guys who work here. Very friendly and honest. They go above and beyond to help you with your car and are very affordable. I found my forever mechanic but you Better get there early because they fill up fast! read more

I needed a battery for my trailblazer. They had it and at an affordable price. I am glad they were close by. Thanks for your help! read more

These guys came in early and worked late on the hottest day of the year. They promised our car by the end of day and, even though the lot was overflowing with other customers cars, we got ours repaired and at a very reasonable price. Extra bonus is the Braum's right around the corner. A frosty milk shake makes even a bad water pump just a little bit better. read more

Went to this auto shop with the hope of getting my first State Inspection done after buying the car from a private seller. Also for the reason that I got this cool 10$ off on State Inspection from this website http://www.valpak.com/coupons/display/ACE-AUTO-CARE/75080/987616/986150. Final Verdict- Absolutely great guys....told me half hour for service on phone and they did it for me in half hour and charged me just 30$ for the State Inspection with the offer. However without the offer as well, these guys charge just 35$ for the State Inspection where others charge 40$...so definitely 5 stars for these guys....absolutely rock...made me their customer for life. read more

Can be mean depending on how busy they are. Refused to see my car because they were very busy. I asked if I can come later, he said he will be busy later too! read more

I had been looking for a place to take my mini cooper after moving to Dallas from Baltimore, and after trying a couple of places finally decided to give Ace a try. The guys here are awesome, even found some problems other places didn't tell me about. They never pressured me to have anything that wasn't needed, and my car is driving beautifully again. I am glad I found them and will only trust my car with them! Thanks for everything! read more

I trust the lives of my self and my childrens to these guys. They keep my car safe and me sane with the reasonable cost of repairs. They are my 911 call when my car is in trouble. read more

It's hard moving to a new city and trying to find a good trustworthy mechanic. I'm so glad I found Ace in my neighborhood, Bashir and Ben are great at finding you a great price. They provide the lowest prices in the business with great quality parts. I've had my high mileage Honda serviced here many times. I've recently moved to North Dallas, but I plan on coming back with any maintenance or issues related to my car. read more

Wow! In and out in 28 minutes for an oil change! I'd say that's a record. Very utilitarian--so bring your own magazine and snack. And be wary of traffic--this is a rather busy intersection. read more

Very honest car shop. I've worked in car shops before and have worked on cars my whole life so I usually try to do all of my own work and stay away from shops, but I was pleasantly surprised with Ace. My GF needed her AC compressor and belt replaced and I didn't have the time to fix it for her so we took it to Ace since it's within walking distance. It took them a while to get to her car to diagnose it because they were so busy, which is understandable. The mechanic called me and let me know all of the options and didn't treat me like an idiot. He was very straight forward and honest. Since he was already removing the belt for the compressor install he installed a new one with no labor charge and I received free freon also. There prices were very reasonable and the work was done professionally. read more

As a former shade tree mechanic that has done everything from rebuilding engines to restoring old hot rods, I think it means something that this is my go-to place. I know when I'm being provided poor work and being recommended things I don't need. These guys just do it right, give you a few options when appropriate, and after that it's up to you. I have brought Infinitis, Chevys, Mazdas, and Audis in, if they can't do it they will tell you. But, that has happened only one time, with my Audi A5. Highly recommend them. read more

One of the workers tried to charge me $1 for air in my tires after the light came on. Need I say anymore? Crooks.

Awesome place! They just replaced a head lamp light for $10 on a Mercedes E500. Took them less than 10 minutes from the time I pulled up till I left. And yes, they were busy. read more

This is an update post. These guys are the best. I have been comming here for over 2 years and they have always been honest. It is hard to find a True and honest mechanic, but these guys run a fantastic shop. I hope they continue to thrive with their business and grow. There is not one thing bad that I could say about them. Going to school and working full time, I need my money to last, they help me figure out what I need now and what can wait. They do cheap and fantastic work. 2 years and over 10 visits later, they are still the only place I would go to. read more

When it comes to auto service, the only thing you need is honesty. If they screw something up and they are honest there is no problem. And with honesty comes decent pricing. Usually crowds come too, and this place is busy. It is by no means the cleanest shop I have ever seen, but no matter it is functional. The building needs a complete makeover, but that won't help your car run better or the bill be lower. I'd recommend this shop for any vehicle smaller than a 26' box truck, only because there is not enough room for anything bigger! 5 Stars for honesty in the Owner. Will use Ace again! read more