Emad, thank you. I…read morewas deep in the process of importing a car from Japan. I thought I could do all the customs and final clearance paperwork myself as I'm usually a pretty hands on guy. After looking through it and other peoples experiences with customs, I decided it was best to hire a professional to avoid penalties and delays. Only one issue- my car was landing in 3 days. I reached out to referrals from friends and called several other brokers who had NO interest in helping me because it was such short notice (you can receive fines and delays if not done timely and correctly.) Until I called Emad- he had no hesitation and assured me with 100% confidence there would be NO issues. I was a little skeptical, it sounded too good to be true, especially after my previous conversations with experienced vehicle custom brokers. But I didn't have much of a choice and decided to proceed. Emad was on it, quick. He immediately requested the necessary docs and followed up with the next steps right after. Through each stage he kept me informed, and told me what to expect next. Several times he was messaging me and/or updating me with new documents well past 6PM. I did not expect this attentiveness and deliberate sense of urgency from anybody, let alone someone who I had no prior relationship with. I have heard horror stories of cars getting caught up in customs for MONTHS and clients having to pay exorbitant storage fees to the port. This guy got my car full customs clearance before the ship even landed at the port!!! This allowed me to book the appointment and pick up the car immediately after it was unloaded without any issues whatsoever. A+ experience, will use again and will always refer to people who ask. Thank you Emad, keep up the great work.

I had an amazing experience working with David and his team at EMD Customs. I had imported a car…read morefrom Japan with very little to no knowledge of how customs clearance worked. David provided me with a rundown of what was needed to make sure this process went smoothly. He answered every single question I had promptly and had a TWIC escort ready with my vehicle at the port! I would definitely work with David and his team again for any future importing needs.

I am in the middle of my first transduction and it seeks to going good so far. They are definitely…read morehelping me through the process.

As a first time importer I didn't really know what I was doing, and I failed to submit customs…read moreforms in time, which carried a $5,000 penalty. That is on a $600 dollars worth of imported goods. Because of that none of the agents here in Hawaii wanted to deal with me, because I didn't have the money to pay the penalty, I was just going to abandon my shipment. Then my overseas supplier recommended this company, and they have been absolutely wonderful to work with, I really appreciate them helping me to get through this difficult process, and without paying the hefty penalty for my first time ignorance. This is the third time I am using the services of this company, I definitely will stay with this company for all my future imports despite the fact that Honolulu is full of (not so helpful) customs agents. Everyone here is wonderful and helpful, especially Gina, Hannah and Yvonne. Thank you guys!

o5.30.14 I've never…read moredone any business with this company and probably will never get a chance to haha. But due to work, I've paid them a visit this Friday afternoon. It's not a big corporation, but knowing the company has been developed since 1990, they must know the industry well and knows how to do business in order to stand still. :)

Called inquiring about their services, owner or boss was very rude. Says they do not work with…read moreforwarders.

I am giving this company a solid 5 stars because they handled my car and my furniture at the same…read moretime. I needed to ship my 2021 SUV, along with about 15 pieces of furniture, to Germany. I was talking to Holly during this process, and she made sure the paperwork for the vehicle was handled correctly so I wouldn't have issues with the German customs agents. They picked up the car and showed me exactly how the tie-downs work inside the shipping container. It is a long wait for the ship to cross the Atlantic, but I received 3 different email updates during the transit time. My car arrived without a single scratch, and all my boxes were dry and secure. I am happy I hired them.

Custom wood crating was the main reason I hired this company. I have several large oil paintings…read moreand a few antique mirrors that I could not leave behind. Jason sent out a team that actually built the crates right in front of me to ensure a perfect fit. They used a lot of specialized padding and acid-free paper to protect the surfaces of my art. It took about eight weeks for the shipment to reach me, but I didn't mind the wait because I knew the items were safe. Every single piece was unpacked yesterday, and there is not a single crack or scratch.

Been using Kleen for years! Every team they've sent me has been 10/10…read more Even the basic clean is so detailed and leaves my house feeling fresh I'm always so thankful to them for their thorough job, and recommend them to all my friends!

Warning to future customers: I booked a deep clean with this company, including a patio add-on, for…read morea 1,000 sq ft apartment for $240. Midway through the service, I was contacted and informed that an additional $90 would be required for another hour because the allotted 2.5 hours was insufficient to complete the job. Upon arrival, multiple agreed-upon areas were not completed, including the inside of the oven, microwave, refrigerator, living room, and patio. At no point prior to booking was I informed that the entire service--including add-on services--was capped at a total of 2.5 hours. Had this limitation been disclosed, I would not have proceeded with the booking. Expecting two cleaners to complete a deep clean plus add-on services within this timeframe is unreasonable. The mid-service request for additional payment, combined with incomplete services, resulted in a failure to provide the services as represented at the time of booking. The cleaning staff were professional and courteous, and this review is directed solely at the company's policies and practices. Based on this experience, I would not recommend this company or book again.