I worked with Michael (the internet manager) over email and text and totally negotiated the sale of…read morea CX-9. Michael was beyond professional and helpful and made the experience so simple, despite my 300 questions and difficulty in deciding on what I wanted to do. We opted to buy from this dealership, despite it being an hour away because of the level of professionalism and attentiveness Michael gave me. Once my husband went to pick up the SUV, the sales team in the show room were helpful and kind and Johnathan helped my husband with test driving and showing all that the CX-9 had to offer and Karen assisted with the financing portion and was also easy to work with. You will not be disappointed if you buy from here, I wouldn't go anywhere else! We thought buying a new car could be a pleasant experience?! Edited to add that Johnathan came (all the way to Raleigh!) to drop off an item that was ordered after I purchased my CX-9!

Big shout out for Red in the parts department... called him this morning from the west coast on a…read morehard to find part for my uncles MPV... called this store and Red said give me tour number and I'll call you back. Hour later I received his call and gave me good news! Thank you Red for helping me out and giving me info on the part I need for my uncles MPV! Great part salesperson! Great attitude and very knowledgeable on Mazda parts!

Awesome place ,they put a motor in my vehicle,and they did and awesome job,I think they're the best…read moreplace in Wilson,

Karl and his staff were wonderful! They were timely, communicated well and were very economical. We…read morejust moved to the area and knew that we would need to find a mechanic. We can check that off the list because we will definitely be using Knight's Auto for all of our automotive maintenance and repairs.

My car failed inspection. I needed it fixed and did not know what to do. The people at RICHIES…read morewere awesome. Very personable , respectful and knowledgeable. I was able to get my car in same day and everything was explained on what work was done. I was even given a ride home and picked up when my car was ready. It means a lot when spending your money that you are given respect and patience. I would DEFINITELY recommend and use them again.

Tire rod broke, Sherriff Office called for tow for us. Dispatcher and tow driver rude,…read moreunprofessional. charged 3 times what a normal tow cost.