If I could give this place no stars..I would. I will be reaching out to BBB to filing a complaint…read moreand Midgrade corporate office. This place was a whole lot better when it was called American Self Storage. I gave a 30 day notice on December 27, 2023. Asked did I need to give a written notice and was told that I could go ahead and give a verbal. It was fine. I signed paperwork stating I will be terminating my contract with them. I was told I had to vacate by February 1st and did not have to sweep or anything, just leave the door open. I vacated the storage on Jan 25, 2024. Midgrade has charged me $165 for February and some other bogus BS charges. I left this storage unit in a clean condition and swept out. Bad enough the storage unit has a serious leak problem and leaked onto my couch, as well as other stored items. So of those items belonged to my late father. I am a disabled veteran on a fix income and cannot work due to serious health problems. So sorry I don't have extra money to just allow $165 to be taken from my bank account, like it's chump change. I never in a million years would have thought I would have issues with a storage facility that I been doing business with for 20 years. Then again this place is no longer own by American Self Storage original owners. Midgrade has taken over and at this point appears to be getting over on people, especially disabled veterans. I will not be doing business with this place ever again and will not recommend this place, like I had been doing for so many years in the past.

Not military friendly at all. If you are a service member and life happens or you just cant pay due…read moreto any circumstance due to your service you are screwed and they will auction your stuff. I recommend to make sure you have a card on file or someone that can pay in the event you aren't able to to communicate from overseas. Manager was rude a bit also.

Easy online rentals with instant move-in capability. Entry is simple with a phone App for the gate…read moreand storage unit. I can easily share access with my family members, so they can enter the storage unit when they need. Very convenient access 24/7. Nice clean, secure facility. Great new ownership and management. Highly recommend!

From the owner: At Premier Pines Storage we pride ourselves as the only facility in the area to utilize Smart Entry…read moreBluetooth technology with NoKe. All users access the facility through a Bluetooth app and all units are equipped with Bluetooth locks. We are current with today's technology by providing completely contactless rentals and move-outs. Customers have control of their account through an online portal where customers can update information, provide payment, schedule move-outs, or even rent additional space. Our 22,500 square foot facility also boasts a fully-wet sprinkler system, HVAC, motion lighting, pest control, digital security cameras, and NoKe lock alerts to notify users when their unit is unlocked. We strive to maintain a clean and well-appointed facility. We are continuously providing the most up-to-date technology and upgrades storage has to offer.

Best storage business from whom I've had the pleasure of renting. Which, given that I've been…read moremoving / storing household goods all over the country and abroad for 30+ years, is saying a LOT! Very secure and clean facility. The staff was INCREDIBLE! All were friendly, helpful, & professional. I highly recommend Aberdeen NC Self Storage for your storage needs. Shelwilbed W.

Terri has been such a great help to me. She signed me up for storage and explained everything…read morethoroughly in detail. She has a very wonderful personality and is very professional. They are on top of it here, also. This one time, my locker was not locked properly and they called me immediately to let me know about it. I love the fact that the staff here pays that much attention on their rounds. Security is what I'm paying for and I was at peace knowing that my valuables being stored here are safe. Thank you so much to all of the staff, especially Terri. I would definitely rent here again, anytime!

Our move with Miracle Movers was the most stressful and disappointing move I have ever had in my…read morelife. My husband used to be in the military, so we are no strangers to moving. We encountered late movers, insufficient care of our items, and constantly changing pricing. We were recommended them by our realtor. It started off as expected with Rob, a former driver for Miracle Movers, coming to our house to perform an estimate and we were quoted for $3,900 to pack and move our stuff to Virginia. We called a week before our move to confirm our move date with Rob and we were then quoted $6,600 without anything changing in our house or destination. In that same call, I confirmed that they would wrap all our furniture and disassemble pieces as needed. Rob said that that would be no problem and we trusted him that this would be the case. The day of the move, the movers showed up 2 hours late at 10AM and the packers were still packing because they didn't bring enough materials the previous day. Our furniture was sat on the driveway concrete and brought into the truck unwrapped. We reminded the team that everything was supposed to be wrapped (as stated in the brochure we received). Shaun told us he would wrap the items the truck and he did not do this - a majority of our furniture was not packed as promised as shown in the below pictures. The realtor for the couple that bought our house stopped by and she was even shocked that furniture was going in unwrapped. They also only brought 2 mattress covers despite them knowing we had a 4 bedroom house and didn't box up our TVs. The team didn't even use their own blankets - they used ours and told us that it would have been extra if we wanted them use their blankets (not mentioned in the initial consultation)! Shaun called his manager Derek to bring another truck as they needed more space. Once Derek arrived, I let him know my thoughts and he was very dismissive. He did a walkthrough of the house with my granddaughter and kept walking away before she had the opportunity to tell him the items that still needed to be taken out. My husband and granddaughter ended up helping move stuff because it was taking so long and was getting dark. My granddaughter even had to show the team how to wrap our glass table in our blankets so it wouldn't be scratched or broken. They didn't leave until after 8PM and they still left things behind. We had previously booked a hotel room in Virginia, but were unable to drive up since we were so exhausted and frustrated so we had to book another hotel to stay the night. On our drive up the next day to meet the movers and unpack, Derek told us that the final total was nearly $12,000 and laughed at our frustration! My husband and I felt extremely deceived as our quote changed had 3 times: $3,900, $6,600, to finally $11,885. We also weren't told until the day they were delivering our items that they would only take a cashiers check or credit card. Upon unpacking, we saw that only 1 item was packed as we had expected based on our conversation with Rob. A few items were plastic wrapped, but the majority were not. The trucks were packed extremely disorganized and it looked like our things were put in haphazardly. We even saw someone literally throw a box into the storage unit. We haven't unpacked yet, but we are concerned that our items may be damaged. Management needs to provide better communication, more accurate pricing, and more training to the crew. This was absolutely not worth the $12k we spent and we have told our realtor about this experience as well. We would we appreciate a follow up to this because we are very disappointed.

Review is for Miracle Movers of the Sandhills in NC. The first time I used them one year ago it was…read moreamazing and we couldn't have been more pleased, but WOW what a difference a year can make because this recent move was far from WONDERFUL! So much damage to my furniture. Lack of professionalism, lack of care for our personal possessions. Arrived close to noon for a 4 bedroom home that should have started at 9am. Sending only 2 men. Wrapping furniture in plastic wrap versus moving blankets. Sliding the furniture down 2nd floor stairs vs carrying it. Dragging aluminum outdoor furniture across concrete. Marring walls and doors in our new home. I could go on and on and on! All I can say is RUN don't walk away from using this moving company. Read all the other 1 star reviews and take heed! Yes, they gave me a credit because they didn't want to deal with an insurance claim. If you do use them PAY for the extra insurance. Not that I'm convinced it would pay out for the damages. The ONLY positive is Derek the scheduler is a great guy but the movers give 2 poops about your possessions or the quality of their work.