I don't want to ram the clinician but they are ignoring my daughters symptoms. They have to be…read morepushed to do anything. Obvious labs are changing for 10 months and then she decides, "oh, maybe we should do something about this." I'll be getting a lawyer if something happens to my daughter. One star is too good

i have never ever had to fill out an application to be seen at a drs office. then to get a call…read moretoday that my application has been denied. with no explanation. is it because i am a diabetic, is it because i am having mini strokes in my brain. or because i just had spine surgery. i guess i am better off not getting approved since it looks like they are afraid to treat me.

friendly staff, dr johnson is a great doctor. great communication. been with them for years, with…read moreno complaints

Dr. Johnson and Dr. Yao are great relatable people. Their office policies are a bit lax though and…read morethey seem to be quite understaffed in the front. I like that she was a scientist before becoming a doctor and he was in the navy. Just a warning though: Don't let them talk you into a blood draw there. Go to the lab at the hospital. MWFM is not set up to take blood, they are inefficient at it and it is hard for them to do it. I was talked into it, had to wait 45 minutes just for a blood draw and I received the largest bruise ever as a result. (I don't bruise easily and on a blood draw it's usually a mark the size of a freckle.) See the attached photo. That is 2 days later and bigger than a Kennedy Half Dollar!

Everyone from the reception to the medical assistant to the provider provided exceptional service…read moreon my first visit today

I have had at least 3 great experiences with Lee Chamberlain. She made me feel extremely…read morecomfortable every time. I didn't even feel like I was in a doctor's office!

One star is for the providers who are making the big bucks. The support staff is great but…read moreproviders don't give a rat's @ss when you need something urgent and as simple as a form filled out and sent off. The Samaritan monopoly is ridiculous. I'm looking for another primary care physician.

I am responding to the phone call I got from Dr. J Heuer DO. Why haven't you not contacted me about…read moremy x-ray and blood test and then call me 3 months later and say " I made a note to myself and am calling you back, because you said that you wanted a referral to a pain doctor during your office visit you said it in the room. And to call you back for it. Then you put down: vital signs smoking status some days for tobacco and in list of problems Tobacco abuse! Really your out of touch. Seems you love to miss quote patients to make them look bad and to make yourself look good. How ever it shows what and who you really are (your abusive). Well, I never asked you for any referral, I told you how much pain I was in and you did nothing. You look very briefly at my lower back and pushed on it until I said "Ok stop that really hurts". You would not give me help at all. You left the room very rudely and did nothing to help me at all. You put my attack down as a alleged! When in fact I have security cameras showing the attack and the police report! They were charged and convicted! You don't care about people suffering nor are you a person that should ever be treating anyone for anything. You lie and distort what I told you. Did you forget that I had my daughter with me. You need real help.

Dr. Robertson, I'm…read morewriting to express how incredibly unprofessional this entire process has been. After being told by Kristy that you were offering me the position--and being encouraged to "be ready to negotiate" because she knew you were going to offer me the lowest wage on your pay scale--I was surprised and confused when the moment I began discussing compensation, the offer was withdrawn. At no point during either of my interviews did you speak to me about pay, so to claim that it had already been discussed to your hiring manager was inaccurate. And your hiring managers don't have the authority to decide pay? Ha. I rearranged my day, pushed through physical pain, and showed up on very short notice--twice--to demonstrate my interest and professionalism. I was respectful, flexible, and prepared, even though you weren't. To be told I was hired and going over details to start in 3 days, only to have the offer revoked within minutes of a basic compensation conversation, speaks volumes--not just about how candidates are treated, but possibly why you're struggling to retain staff, as was repeatedly mentioned. You also left it wishy-washy on a Friday afternoon, leaving me to wonder the whole weekend if I'm still hired or not, only for you and Kristy to never respond. "People just don't want to work these days." Am I right? As someone with a decade of experience, I know my value--and I also know when I've been treated unfairly. I hope you take this as an opportunity to reflect on how you handle hiring moving forward, although after several disrespectful and unprofessional interactions with you, my hopes aren't high. P.S. Take a look at questions that are legal/illegal to ask during an interview. So glad I rushed in for a second interview, for you to grill me about my personal life, in my leggings and sweater just for you to say to your hiring staff, "I want to see what she looks like when she's not all done up." In your own words regarding your employees, I didn't even have high expectations of you, and you didn't even meet those.

Sadly i wish the review was done on the clinic in general. The inner workings of this office has a…read morelot to be desired. Surgeries are scheduled only to find out that they have not been approved by the patients insurance. Lack of communication and a feeling of being rushed through the office. The staff is too busy to return phone calls or notify patients of changes in surgery scheduling. The physician assigned to do your surgery should be available to talk and meet with the patient prior to surgery. My suggestion is to get a second opinion if your experience isn't a positive one. Remember, you are the one paying the bill.