A very easy process, friendly and timely service, and competitive rates. Highly recommend!read more

Steve called me with an expected arrival time and then showed up, did the work and was a complete…read moreprofessional. I recommend American Auto Glass without reservation. Excellent work

We've taken our car and truck here. Always first rate service and the work has been fantastic…read more I wanted take a moment and share a story with you all about my son's truck. Its a 2007 Tacoma. Just a regular truck no bells and whistles but what makes it special is it was my dad's last truck. He and my son would take rides together just the two of them. When dad got sick he asked me to make sure my son got the truck. He did and we've kept it in great mechanical order, but the white paint lost its luster and I just happened to put a nice dent in the right rear quarter panel. I promised to get it fixed and Gerber was the only real choice. When they estimated the fixes, we talked about the old and new paint and well we decided to fix more. To say the truck looks amazing really doesn't capture the change in it or in our love for it. I know its just a truck but there are trucks and there are trucks. This one will be with us forever and the care, respect and craftsmanship that Gerber brought to the work was incredible. Thanks to the team for treating us and our rides so well.

Incompetent. After being told multiple times that there were two claims on my vehicle that needed…read moreto be fixed and getting estimates for both they only did one and when I received a call saying it was done I was informed that only one claim was complete after asking. Had to wait another week for my car to be fixed. On top of that, I told multiple employees that I had received a check from my insurance company that I would need to pay them on top of the deductible. I told them this on multiple phone calls, in person when getting the estimate and when paying for and picking up the car. The did not understand what I was saying. I told them I owed them $900 rather than the $500 for the one claim. They would not let me pay it. In three weeks I get a call saying I owed them money, money I was more than willing to pay. I inform the caller that I told multiple people this and tried to pay it when picking up the car. The caller said "I doubt that". The caller was not a part of any of these conversations and I had them with a family member present that remembers me telling employees this. The repairs look fine but for customer service alone I would avoid at all costs.

Good service, no issues with my truck after it being detailed. I wish they made pricing easier, I…read moredidn't know the price until after I had sent them an email. Plus an under carriage was is extra which seems odd. However, the interior detail was great. I'd go back.

Yelp... Could you please make it possible to add six stars on your reviews? This place is…read moreincredible! Excellent work. Very fast turnaround. Solid warranty. Great attitude among the folks who work there. You can tell they are happy doing what they're doing. Like the old saying, "If you love what you do, you'll never work a day in your life." Rarely do I have advertise for people but, I am going to make an exception for 'Beyond Kompare'. They had a 2X shirt with all of their info on it. Actually a very nice shirt and design. So, yes. I went there! And, I got the shirt!

Ashley got me taken care of and the tech explained to me that what I thought were chips were…read moreactually just scuff marks. Would 100% go again.

I broke my rear glass due to the cold weather. Called this place and made an appointment. The staff…read moreare very polite and efficient. Their communication was very quick and responsive. I took my car in and they changed the glass in 45 min. Decent prices too. They also come to you home and fix with no extra charge. Overall a great place.

Giving 2 stars as the tech was at least friendly, but this is the only business I've encountered…read morewhere if their "repair" makes the problem worse they'll only refund the failed repair cost if you pay more money to fully replace the windshield. Pics are attached of the small crack before, and then the spreading crack immediately after. I was going to just suck it up and replace the windshield but that doesn't sit right with me that I paid full price for them to damage my windshield further. Updating to add that safelite did reach out a few days later and address the concern. Updating to 4 stars as their customer service after the fact was good.

Service Tech (William) was great. He was very thorough, polite, and informative. Chip was fixed…read moresuper quick. He let me additional paperwork on warranty and his company business card as well.