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    Wright Gary L MD

    2.3 (3 reviews)

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    Skin and Cancer Institute - Product for hyperpigmentation

    Skin and Cancer Institute

    3.5(212 reviews)
    39.6 mi
    $$

    Very nice and professional. The ladies at the front desk were very sweet and helpful!read more

    I've been a patient at Skin and Cancer Institute - I've been a patient at Skin and Cancer Institute…read more- Modesto for several years and have always paid my copays and any out-of-pocket costs at the time of service. At my most recent visit, I checked in as usual and was then called back to the front desk and told-- for the first time--that they now require a credit or debit card to be kept on file. I was not informed of this policy in advance when scheduling my appointment. I explained that I do not have a card on file, but I was fully prepared to pay my copay at the time of the visit, as I always have. Despite that, I was refused care. What was most concerning was not just the policy itself, but how it was handled: - No prior notice of the change - Being told only after check-in - No accommodation offered, even for a long-time patient in good standing I later confirmed this is a corporate policy and no exceptions are made. Patients should be aware that even if you are willing and able to pay at the time of service, you may be denied care if you do not provide a card on file. I recommend asking about this policy before scheduling. and have always paid my copays and any out-of-pocket costs at the time of service. At my most recent visit, I checked in as usual and was then called back to the front desk and told-- for the first time--that they now require a credit or debit card to be kept on file. I was not informed of this policy in advance when scheduling my appointment. I explained that I do not have a card on file, and I don't use debit/credit cards but I was fully prepared to pay my copay at the time of the visit, as I always have. Despite that, I was refused care. What was most concerning was not just the policy itself, but how it was handled: - No prior notice of the change - Being told only after check-in - No accommodation offered, even for a long-time patient in good standing I later confirmed this is a corporate policy and no exceptions are made. Patients should be aware that even if you are willing and able to pay at the time of service, you may be denied care if you do not provide a card on file. I recommend asking about this policy before scheduling.

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    Skin and Cancer Institute - Skin care

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    Golden State Dermatology

    Golden State Dermatology

    3.5(13 reviews)
    45.0 mi

    I Have a skin issue that was hard to figure out but Briana got it figured out after a lot of…read moreresearch and time. Thank you so much!!! The staff is always so helpful and got me in a plan to help get a very experience medicine covered!! Shout out to Stephanie!! Thank you Dr. Pilkington for your help also!! See you at my next appointment.

    The office staff and billing department at this facility are easily some of the rudest, most…read moreunprofessional people I have ever dealt with. ​If you have an issue, don't expect help. The front desk gives you the run-around and forces you to call other numbers rather than taking ownership and solving the problem. To make matters worse, the office/billing manager is incredibly condescending. ​The tipping point was being charged a "missed appointment fee" for an error they made. When they called to confirm my insurance info, they explicitly told me verbally that my appointment was on Tuesday. When I showed up/followed up, they claimed it was a different day and slapped me with a fee for their own mistake. ​The incompetence doesn't stop there. They refused to deal with my secondary insurance, ignoring the clear instructions on the card because they didn't want to do their part and contact them. ​As for the actual medical care, it's a joke. They spend about five minutes with you just to rush you out with a basic Walmart formulary prescription. They clearly prioritize high patient turnover over quality care and basic respect. Save yourself the stress and go somewhere that actually knows how to run an office.

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    Golden State Dermatology
    Golden State Dermatology
    Golden State Dermatology - Briana Suarez, PA-C

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    Briana Suarez, PA-C

    Wright Gary L MD - dermatology - Updated September 2026

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