I brought my Seiko in for service and was pleasantly impressed. Excellent service from…read morea true professional gentleman. Five Stars from me.

Very good deals and good selection of watches. Also does repairs. If ever in the Spartanburg SC…read morearea hit this one up.

Ive used signature jewelers, several times And have never…read morebeen disappointed just Recently i had a rolex refurbished and was Priced 40 percent higher by the larger jewelers and then they called me to say the watch was ready and said they were able To save me an addional $500. You don't Find that now a days.

Quick. Excellent work. Welcoming environment. Visited for repair, but I wished I'd been there to…read morepurchase, too!

If you're looking for a family owned jewelry store, this is it. Back in August I was in Shelby for…read morework, and stopped in to browse. I wasn't really looking for anything other than an excuse to get out of the heat. A young man named Josh walked over to the watch case I was perusing and offered assistance. It's been many years since I have worn a watch, I carry another device in my pocket that serves the same purpose. They sure did look shiny in the display case though. Josh offered to show me whatever caught my eye, and was very helpful in explaining the differences between the watch types. Wow, who knew that there were watches that ran off solar? Maybe everybody else, but I had no clue. After 20 minutes, I selected a fine piece of Citizen timekeeping and was on my way. Everyone in the shop was very friendly that day, as they were when I returned with my Wife yesterday. I decided to have a link removed from the band, which Josh completed for me within a minute or two. While I was speaking with Josh, Mr. Arnold showed my Wife the latest in engagement sets. We have been married for 26 years, and unless she knows something I don't, we won't be getting engaged again. Mr. Arnold was very gracious and kind, and gave me some great ideas for upcoming holiday gifts. Shelby is about 90 minutes from our home, but for service like they offer, Arnold's will get my business.

Myra and Ty were a fabulous dream team who helped to create my beautiful, custom wedding ring…read more Years ago my husband designed a ring using gems that had significant Biblical meanings, with a center diamond that would represent our marriage. We went to the store with our sketch and met with Myra. A 3D model was then made with Ty adding a suggestion for a personal engraving which we loved. A few adjustments were needed, but we finally arrived with our perfect ring and we could not be more pleased. If you are looking for a jeweler who is willing to go the extra mile, is reasonably priced, and makes customer satisfaction a priority, look no further. Go to Arnold's!

I went in wanting their "Bulova 96B332 Limited Edition Breton" they had on display, although it was…read moreslightly used I still was very interested as it is such a nice piece. The price at first wasn't bad but then I checked for it online and it was a whopping $150 less and brand new online versus $900 at this store in Asheville. I'm visiting here for a small vacation and would've loved to take this watch with me back home but I cannot justify spending $150 more for a used watch than buying the same thing online brand new! Other than that the shop itself is very nice and their repair and service kiosk is great.

What an absolutely wonderful local establishment. My partner got her aunts watch cleaned here and…read morehad a band changed. The band broke the next week, but they replaced it for free. A testament of their dedication (and maybe the band quality). After having the watch a couple weeks, I accidentally shattered the crystal. So sad. I looked at a few options, but a lot of them you needed to ship in the watch and they couldn't tell you if they could even fix it before seeing it. Also, a lot of those shipping places starting at $70 anyway. It was coach. I took it to the coach shop, but they also did not fix that. With that in mind, I went back to where she had it fixed. The people working in there were incredibly knowledgeable and friendly. They were upfront about the cost and let me know the waiting time. One of them makes their own jewelry and it's super beautiful. Luckily, the watch took less time than the maximum amount I would be waiting, but I was fine either way. They called and I went and picked it up today. The two humans were working and I can tell they truly want to help and enjoy their job. The Crystal was a bit particular but it looks just like new. The cost was $80 with tax which I found very fair as they replaced the battery as well. Wonderful establishment with great employees who are professional and approachable. Recommend it for sure.

What a wonderful experience my family and I had at Goldsmith by Rudi. Our grandmother had passed…read moreaway. She had worn this large tennis bracelet for as long as I can remember. We brought the bracelet in to see what they could do. They made the most beautiful rings for a daughter, granddaughter's, and great granddaughter using every bit of grandmas bracelet. We all have a beautiful reminder of her to pass down for generation. Thank you from the bottom of our heart!

A+ My experience with this staff has always been exceptional. Extremely polite, courteous and…read morewarm. Service performed timely to the highest of standard. I have been a customer for over 30yrs and will continue. Thank you very much. I highly recommend.

Excellent and professioanl service It was fast, well done…read moreand on time. I highly Recommend this place.

I asked for them to resize my ring. it turned out too tight after a few days with them, I didn't…read morewant them to hold it anymore. I could tell right away that some rectangle diamonds looked crooked and dull.. I asked them to add a loop to a pendant but it turned out crooked and he broke one of my gold necklaces to "show me it wasn't strong enough to hold that pendant so I needed to buy a stronger necklace from them." I bought one ($1000) and I didn't like it, wanted to return it within days and he said no, I could sell it to them in the weight of gold ($300). this place is sketchy. I wouldn't touch it with a ten foot pole and my first ring with the crooked diamonds.. I took it back to the store I got it and they said the diamonds were changed out..

Donna was my salesperson! She is amazing and patient! Teresa the manager was excellent too! I went…read morein multiple times trying to finalize how I would want my ring made! Excellent service!

The Jewelry Exchange is a great place to shop. Staff is more like family, since I have known most…read morefor years, and they knew my parents as customers years ago. Kristie and Donna are always helpful in finding anything you're looking for. My wife's engagement ring was purchased there along with its upgrade plus most of our other jewelry.

Used him for Omega and Rolex. Great service and reasonable prices. I'd recommend highly.read more

Robert is a super professional who does fantastic work . I highly recommend. Tuned my watch up…read moreperfect in no time - will definitely work with him again -Thank You Sir

angela was super helpful in getting my size 8 ring moved to a 5. I got it back polished and shinier…read morethan before. Very satisfied

Love this Store!!! The staff was empathetic and passionate about helping me acquire my dream of the…read moreperfect engagement ring.... I am beyond grateful to them .. Thank you so very much Skatell's Jewelers.