Malak Jewelers are very fair, so accommodating and hospitable. I love their customer service every time I've come here and I always recommend them when someone is looking for a reputable jeweler. They have a beautiful selection of fine jewelry, vintage jewelry, and watches. I always enjoy browsing around, and they are very attentive and friendly. Not only can I come here with confidence for purchases that I will love for a lifetime, but I can seek repairs as time passes for pieces that I still cherish and entrust that my pieces will be cared for and treated with care and appreciation. read more

I had a favorite bracelet break a link and I brought it in to Malak Jewelers and they fixed it on the spot at no charge. What amazing customer service. I will always go to Malak Jewelers from now on. Manelle was so kind and helpful. I really appreciate that lovely treatment. read more

Sales and service are impeccable. If you want great jewelry and a great experience, got to Malak! read more

Malak Jewelers - Anniversary bracelets -- one lab grown, one natural - Jewelry Near Me - Charlotte, North Carolina

We love working with the professionals at Malak! They provide excellent customer service. Everything I have ever purchased has been the highest quality. They remember me and treat me like I am someone special whenever I am there for a repair or new purchase. I will always go to Malak and highly recommend! read more

We arrived to sell Jewelry and were treated respectfully and what we felt was a fair price Great Job! read more

Malak Jewelers is on top of it!! They were extremely quick with my necklace repair and my custom necklace piece. Less than 4 days. So friendly, professional, and their selection is incredible. I'd recommend to anyone in the South Charlotte area! read more

Terrible customer service, To start they yelled at us for not closing their door all the way behind us, (it was broken) not even any polite way of asking whatsoever Walked in expected to look at some jewelry and was rudely "greeted" by a woman who kept asking what we were looking for after we told her multiple times we just were trying to browse. We told her we just wanted to see what they had in store because their website is poorly designed and she still was acting like we never seen jewelry before treating us like children. Not welcoming at all also too mentioned you have to be buzzed OUT. Never seen that in any actual jewelry store. Whole store was paranoid and look frustrated when I came in. Whats up with this place? read more

I was immediately greeted at the door! I was givien exceptional service with help and suggestions for my purchase. They have a big selection and I recommend them to everyone. read more

Great family owned place. Needed a quick fix for my watch and they did it free of charge. Shows they care about their customers. Highly recommend! read more

Have been doing business with Malak for years. Today, with the help of a very nice sales lady I picked out a beautiful tennis bracelet. As a bonus, she offered to clean all my other jewellery. read more

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Sam at Malak Jewelers is the best. He shortened a necklace perfectly to my specifications. His staff is kind and knowledgeable. I love their selection of chai and hamsa charms, in addition to the beautiful diamonds and other gemstones in a variety of settings. Definitely consider Malak Jewelers for your jewelry wants and needs! read more

Amazing customer service every time. Everyone, especially the owner, is very helpful and thorough. Could not recommend them enough!

This place is truly special. Sam and Anita consistently go above and beyond, making every visit feel personal and welcoming. Sam's knowledge of diamonds is remarkable, and I always leave feeling confident, cared for, and thrilled with my investment. Beautiful jewelry, fair prices, and genuinely kind people. read more

Kris did amazing work and was super helping us pick out a ring for my girlfriend. They did amazing and where fast with pricing and getting ever bit of information I will need for the day. read more

They have a lot of option and a section of unique finds for that special someone. Sam, our consultant, was not aggressive with the pitch and earned our trust. He didn't steer us wrong and our anniversary was that much special. read more

Always amazing service and great items. Kris was so great to work with and helped pick the perfect Mother's Day gift

Came with a friend to shop for her upcoming wedding. we didn't find exactly what she was looking for but the staff there was super helpful with designing a piece that works for her. super helpful and nice! plus the prices are reasonable!!!! read more

Malak Jewelers - Jewelry Near Me - Charlotte, North Carolina

Professional and experienced. Been in the business for decades and the place and the staff are inviting and courteous. read more

Great experience! Beautiful rings and a very wide selection. Will most definitely be coming back

Enjoyable experience, great people, and very knowledgeable about the industry. Highly recommend a visit

Good Jewelery selection and very professional repair service. I am very happy with my experience with Sam at Malak Jewelers in Arboretum.

We absolutely love this business and Sam was amazing to work with. Highly recommended!

My fiancé worked with Mr. Malak to design my custom engagement ring and I couldn't be more thrilled with the shape, size, clarity and overall BEAUTY of the diamond and band! Customer service is also top notch, I've come in for a cleaning which was free. I highly recommend you visit him if you are looking for the best of the best diamonds and service. read more

Malak Jewelers - Jewelry Near Me - Charlotte, North Carolina

Clean facility, honest and up front, trustworthy, family friendly and great customer service. Having a custom piece made and they were incredibly accommodating read more

Great service and very nice people.. Love their collection, Very friendly and the place is very clean read more

Sam is always terrific! They made my 30th Anniversary ring and it turned out beautifully. We've bought several pieces from them. We love working with Malak Jewelers. read more

These folks are the best! Nice bright jewelry store in the tired Arboretum. My need was simple - a #329 button battery for a vintage watch. Box stores had none in stock because of it being vintage. I called Malak to ask that they check their inventory and a nice lady answered promptly. Yes, inventory in stock so I went over and picked it up. While they would have included overnight installation, I had a tight timeline so I took it with me. I could have gotten it cheaper from Az but preferred to drive 10 miles to support a local Family Owned jeweler! read more

Malak Jewelers is, and will continue to be, our go-to jeweler. I've had jewelry appraised here and Malak was fair and reasonable. Also, my husband and I purchased our 20th anniversary wedding set here and I've received many, many compliments. My husband also bought an additional diamond band for our 25th anniversary from Malak. This is a wonderful business and I highly recommend making Malak Jewelers your go-to jeweler. read more

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I used to work with jewelry setting and I know how much cost to fix my wedding band. Malak jewelry charges more than what I used to pay. So I negotiated with the guy but all he said was " oh you should check Google reviews and we are very popular" I was like "are you kidding me to check your reviews". That's not what I expected but I just left from the store. It was a weird experience that I have ever had. read more

The staff was very helpful. Will definitely be back. I am glad I found a good jewelry store close to home. read more

I have been a repeat custoner of Malak Jewelers for many years. Every visit is always a wonderful experience. The jewelry is beautifully displayed and of the best quality. This is the only jewelry store in the Charlotte area with knowledgeable staff and the finest diamonds. I highly recommend Malak Jewelers. read more

I found Malak Jewelers on Yelp and I am so very glad I did! My husband & I were looking to upgrade my engagement ring, but having moved here 5 years ago, we did not have a trusted local jeweler. I went in and talked to Sam. He was a pleasure to work with, had great ideas, and very fair pricing! I am so very happy with my new ring and I get so many compliments on it! I highly recommend Malak and look forward to doing business with them in the future! read more

Malak Jewelers - Jewelry Near Me - Charlotte, North Carolina

Great place for resizing!! Came in to get a simple Gold wedding band resized down a half size a few weeks back. I didn't like how the new half size down felt and called to ask about sizing a quarter size up. They said they were happy to help. I came in, caught one of the guys that does work on jewelry, he took it back and resized it there on the spot within a minute and for no extra charge. Fits great now!! Thanks Malak read more

When you are a jewelry fanatic and move to a new area, finding a jeweler you can trust can sometimes be a process. And nerve wracking. And stressful. All of the above! Recently went through the process of just that, along with the desire to have my wedding ring redesigned for various reasons...Malak Jewelers to the task! I wanted to keep the idea from the original design in mind, but create a more delicate and classic look with less width and my stones included. With a few tweaks, the vision complete. An Appraisal was also included for insurance to update immediately to my plan. Their store is full of amazing pieces, from classic to contemporary, vintage and estate. The team is very helpful to assist with reviewing options, and offering to make you feel comfortable while you shop (beverage offered multiple times). Everyone is very friendly, you are in great hands here! I have a few pieces I'm marking for my wish list for Christmas for the husband. : ) I was worried I wouldn't find a jeweler when we moved from Illinois...it took me a while since I have been in Charlotte, but I've found them! read more

Malak Jewelers - Previous ring top left, new ring upgrade in other boxes - Jewelry Near Me - Charlotte, North Carolina

I spent months with my soon-to-be fiancée shopping for the perfect engagement ring. After going to countless other jewelers, we decided to check out Malak Jewelers based on a recommendation of a family member. This was the best recommendation I have ever received! While our experiences at other jewelers felt impersonal and sometimes downright hostile, it was a night and day difference from the moment we walked into Malak Jewelers. They treated us like a long time friend or family member, and the experience was a shining example of how customer service should be. Sam made us feel comfortable and in control of the decision - guiding us when we needed it and actually listening to what we were asking for. At one point, we brought in some pictures of a setting that we loved, and Sam assured us that they could replicate the design. When we came back a few weeks later to look at it, we were blown away by how beautiful and absolutely perfect the setting looked with the diamond. It was even better than we could have ever imagined! We went to Malak Jewelers a total of 3 times during this whole process, and I will now recommend them to anyone who will listen. They were able to make the process feel truly special and memorable for us - something we will never forget. To Sam and the rest of the amazing staff at Malak - thank you for everything, and you have a new loyal customer for life! read more

My fiance bought my engagement ring here from Malak Jewelers. He came in knowing only that I wanted an emerald cut. Asaad helped him pick out the absolutely PERFECT ring. It was even better than the photos I had shown as samples of what I might like to my fiance. We came back together to look for a wedding bands. Assad greeted us and a lady helped us take a look. I did see one band that fit my ring perfectly. We were given a glass of wine while we looked around. I even looked at diamond bracelets and their estate jewelry there because I LOVE jewelry. They patiently showed me whatever I asked to look at. They even have jewelry from India and it was gorgeous. We didn't buy that day, but we came back another day and had my engagement ring sized with Sam. I was impressed that it only took them a couple of hours to resize the ring. Everyone is very pleasant and helpful. read more

Malak Jewelers - Ring from Malak Jewelers - Jewelry Near Me - Charlotte, North Carolina

I have been a client of Malak Jewelers for several years and appreciate the exceptional service and value received. Last year, I made my first purchase, followed by repairing several pieces. Each experience has built deeper trust and appreciation. Thank you Malak Jewelers for providing elevated client service. I purchase these earrings there last year and stopped in for a nice cleaning on all three pieces. Hoping to upgrade this ring with their customization services as well! read more

Malak Jewelers - Before cleaning - Jewelry Near Me - Charlotte, North Carolina

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Mind blowing experience at Malak Jewelers! Everyone is so friendly, knowledgeable and welcoming ! I have worked with several members of staff and most recently Sam. He is amazing - patient and really listens to what you are looking for. Mr. Malak makes every detail personal to your taste. The jewelry is exceptional and I won't go anywhere else. If you are looking for something extraordinary- visit Malak Jewelers! read more

We have had the pleasure of having Malak as our Family Jeweler for over 6 years now. With every visit we our treated to the same and highest level of service possible as the first day we walked in! The entire staff treats you just like family and goes above and beyond to make each experience a lovely one, even if your visit is just for a cleaning. We are always excited to refer or friends and family. Top notch selection, impeccable service, honest, humble and of highest integrity! read more

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Excellent. Very knowledgeable staff. Fair prices. Great for appraisals. I went to MALAK based on hood Yelp reviews and they were as good as stated here. read more